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    Discount Tire

    4.1 (219 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - Discount Tire

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    2 More Services

    Tire repair

    Tire rotation

    Discount Tire Photos

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    Update, their claims department is trying to tell me that they didn't do it because there is no cameras and no witnesses. That is negligence on their part, as you should either have cameras or take a video of the car before it is pulled into the shop. I now have to get a lawyer to just get my car fixed. Seems they do things that way so if something happens, they don't have to pay. Super shady and not okay at all. One of the managers, I believe his name was Eric, tried to tell me on the phone that there was no possible way they could have done that, and was very persistent. But I KNOW the damage happened at their shop. The lack of responsibility is ASTOUNDING. Not to mention they also never even balanced my tires correctly when they changed them. Expect a huge lawsuit, you guys are not going to get away with this.

    Waiting for my tire to be replaced

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    10 years ago

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    Page 6 of 6

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    Called Jim at Discount Tire, after stopping by Les Schwab and getting a less than helpful quote of a much higher price.

    Mentioned in 19 reviews

    Read more highlights

    Factory Wheel Outlet

    Factory Wheel Outlet

    4.8
    (57 reviews)

    Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

    Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

    Tire Trend

    Tire Trend

    4.3
    (39 reviews)

    Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

    "Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

    Discount Tire - tires - Updated July 2026

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