This place sucks, I had an appointment for a seasonal change over at 9 am, needed to work today l…read morebut here I sit at 4:36pm and still no truck

Terrible Experience - Avoid Les Schwab in Kalispell, MT…read more I brought my Sprinter van to Les Schwab specifically for a front-end alignment and to replace my front tires, which were badly worn due to the alignment issue. Josh was my customer service rep. I dropped off the van on Wednesday, September 25, and the next day, Josh called to inform me that two of my rims were cracked. He said they might be replaced under warranty but that I would have to pay upfront and hope for reimbursement later, with no guarantee of getting my money back. No pictures were provided to verify the cracked rims before they sent them off to the manufacturer, leaving me with no way to confirm their claim. Josh also quoted me $411 per tire--a shocking $130 more than what I was quoted at Discount Tire. But it gets worse. A week later, Josh called again to say that my front brakes needed replacing for $920, which was $420 more than what I paid last time for the same service at a different shop. I declined because by then I was feeling completely taken advantage of. After two full weeks, I finally called to check on the van. When I went to pick it up on Wednesday, October 9, Josh apologized and informed me that they never completed the alignment--the entire reason I brought the van in--because it turns out their equipment couldn't handle the size of my vehicle. He admitted that he forgot to tell me, meaning my van had sat there for two weeks without the primary service being done! This entire experience was unacceptable. I honestly don't blame Josh personally--he's clearly trained and incentivized to gouge customers instead of providing quality service. The manager, Todd, stepped in to "fix" the problem by not charging me for the wheels they were going to get reimbursed for anyway. This is not how a reputable business should operate. I strongly urge anyone needing car service to avoid Les Schwab in Kalispell at all costs. Their pricing is outrageous, communication is terrible, and their service is a joke. Save yourself the headache and go elsewhere--this place is as shady as it gets!

I have a 2010 Chevrolet Equinox that has known timing chain issues. Ron's Alignment replaced the…read morechain but 10,000 miles later appears to have the same issue. After talking with Anthony one of the techs he says they have had multiple issues and will no longer replace the chains because of poor design issues. There was a lawsuit(settlement) with GM regarding these engines. Anthony has been very helpful and has offered free service for my other vehicles because of this headache. Thank you, Anthony!

I recently brought my son's car back to Montana from San Diego as he received new orders to Japan…read morefor 3 years. I desperately needed the antifreeze in the radiator updated from -5 to -35 degrees. All of the mechanics were 2 weeks out but Chad and his crew squeezed us in the same day as my request was made so that my son's car wouldn't break. I highly recommend Ron's Alignment and Exhaust Worx for your car needs. They truly care about their customers and do a great job.

I brought a single tire to be repaired on Thursday October 24, 2024. I was told they were busy but…read morethey should have it ready in a couple of hours. Three hours later the same gentleman looked out where he told me to put the tire and by his reaction I knew he forgot about it. No apology, just stated "I guess it's not done yet". I have purchased tires for years from Tire Rama but most of the time from the other store on 93S. The manager there always treats me right but I was in a hurry to get to an appointment and didn't have time to run down there. Took it down the street to Les Schwab who fixed it in under 20 minutes at no charge. I won't be going to this store for any future tire needs.

Brought my vehicle in to schedule a service, was told first come first serve. Came back in the next…read moremorning to be the first in line and was told it would be 2 to 3 days before I could get my tires done. No customer service, no reliability, and employees that lie.

Incredible service. Brakes went out at grandson's wedding-Cody was so incredibly responsive and…read moreattentive. Got me back on the road and still made it to wedding activities and back home in time for surgery. Thank you. Highly recommend!!!

Great service, affordable, staff is honest and trustworthy. I have been to several mechanics in the…read morearea and this is the greatest one! I travel from north end of whitefish to Howies is Kalispell for all my car needs!

Had a blowout on an inner rear RV tire miles from their shop (40+). When I finally had cellular…read moreservice I called and Jered said he could help me when I arrived. I arrived shortly after 3 and I was back on the road again around 5:45. I can't believe the tremendous service I received. This was my first RV tire failure and I can't believe the quality of service and care I received. Thanks again Jered.

This tire shop had amazing customer service. We had a flat in our vehicle and they did a tire fix…read moreand rotation within an hour. Despite them being very busy, they attended to us quickly and even had coffee and popcorn in their lobby. The employees were dressed professionally with blue slacks and a white shirt. Very impressed with the business, as we're traveling through this town

Made an appointment for 9 AM and I'm sitting here at 1:15 and they haven't even started. Would have…read morebeen nice to a call, but no one called to inform me on what was going on. Wasted a whole day trying to get my brakes fixed.

Paid 1000 for four brand new tires, including new valve stems. Emphasized I was driving cross…read morecountry and needed safety and security. Car monitored that every single tire pressure was different for all four tires, and not a single one was correct. A couple hundred miles into my road trip, the brand new valve stem they "installed" fell out. Now I'm stranded on the side of the road. Do not trust the safety of your vehicle, yourself, or your family to this place that charges a lot and gives you shotty service.

I came by this store early morning and met Josh the store manager. The overall positive attitude is…read moreunmatched. Overall getting an oil change is never "fun" but they make it more than bearable. I'll be happy to come back again and again. 10/10

Make sure they drain the oil. Make sure they pump the oil in. You should hear the sound of the oil…read morebeing pumped into the vehicle. Just beware

We have been to literally every tire shop in Polson, Columbia Falls, Kalispell and Big Sky Tires…read morewe're the ONLY ones willing to help us solve an impossible tire situation. The gentleman was friendly, non judgemental, worked with us on price and took care of us so that we could make it home safely. I will be coming here for all of my tire needs from here on out and would highly recommend these folks! Experienced, Friendly, Professional, and affordable. Thank you so much Big Sky Tire

they don't stick to their word they say one thing and then do the opposite completely unhelpful and…read moreunreliable, promised me they could change my tires and then since it was too much work, they came up with an excuse as to why they can't they only help whoever they want and if it's easiest for them horrible service

We were experiencing some play / drifting in our steering with our 2011 Dodge Ram 3500. We had just…read morepulled our 5th wheel from High River, Alberta to Whitefish. We decided best to have it inspected and stopped into Les Schwab on a Friday at noon. With a little bit of a wait, they were able to inspect it and inform us that there was a bit of wear to the tie rod end but nothing that could not wait until we were back home. They suggested we let some air out of the front tires, which they did and sent us on our way with a thank you for coming in and a smile with a handshake. Great service and very helpful on providing us some peace of mind for the trip home! Thank you Whitefish Les Schwab!

I was in Whitefish and my rental Jeep had a flat. I took it over to Les Schwab and they patched it…read moreup and had me back on the road in 30 minutes. What a blessing. They could of told me the tire was shot and charged me a fortune, but that was not the case. What a great, clean friendly shop!!! P.S. they had complimentary coffee.