Walked in to get a brake inspection, and everything went so smoothly. Everyone was so friendly and…read morenice. The waiting room and bathroom was clean and organized. They even have free coffee and magazines to read! The whole process took less than 30 minutes. I couldn't recommend them more!

They are cheaper than the dealerships on work and do not suggest things that are not needed. They…read moredo good work in a timely manner. I wish they were open on Saturdays.

I tried to make an appointment to have my tires changed from summer to winter. This is for my work…read moretruck which I cannot be without for more than a day. The only way they will do a tire job is to leave my truck there for 5 to 6 days. no appointments will be given. Doesn't seem like a very good way to do business. This isn't the first problem I've had with them. I had my oil changed and they didn't tighten the oil nut and drained almost all my oil out on my way home. I will never go back there.

We got a hole in our tire while traveling to glacier. Tirerama got us in right away, fixed the…read morehole and we were back on the road. The staff were all very friendly. We had stopped at one of the big name tire stores that was recommended to us. It was going to be 3 hours before they would get to us. Decided to try somewhere else. So glad we did!

they installed my new tires, balanced the wheels Perfectly, bagged up the old ones and put them in…read moremy hatchback in less than an hour. pretty sure i had a loose panel underneath flapping around in the wind before I showed up. seems like they buttoned it up without bragging about it. Everyone was very friendly and professional. Glad I gave them my business. Best prices too.

At first our estimated wait time was 2 hours. After two and a half hours, we were told there were…read morestill 6 cars ahead of us. Two hours later we were told we were number 10. We just left after 5 hours of waiting. They changed one tire and balanced the other one.

This place sucks, I had an appointment for a seasonal change over at 9 am, needed to work today l…read morebut here I sit at 4:36pm and still no truck

Terrible Experience - Avoid Les Schwab in Kalispell, MT…read more I brought my Sprinter van to Les Schwab specifically for a front-end alignment and to replace my front tires, which were badly worn due to the alignment issue. Josh was my customer service rep. I dropped off the van on Wednesday, September 25, and the next day, Josh called to inform me that two of my rims were cracked. He said they might be replaced under warranty but that I would have to pay upfront and hope for reimbursement later, with no guarantee of getting my money back. No pictures were provided to verify the cracked rims before they sent them off to the manufacturer, leaving me with no way to confirm their claim. Josh also quoted me $411 per tire--a shocking $130 more than what I was quoted at Discount Tire. But it gets worse. A week later, Josh called again to say that my front brakes needed replacing for $920, which was $420 more than what I paid last time for the same service at a different shop. I declined because by then I was feeling completely taken advantage of. After two full weeks, I finally called to check on the van. When I went to pick it up on Wednesday, October 9, Josh apologized and informed me that they never completed the alignment--the entire reason I brought the van in--because it turns out their equipment couldn't handle the size of my vehicle. He admitted that he forgot to tell me, meaning my van had sat there for two weeks without the primary service being done! This entire experience was unacceptable. I honestly don't blame Josh personally--he's clearly trained and incentivized to gouge customers instead of providing quality service. The manager, Todd, stepped in to "fix" the problem by not charging me for the wheels they were going to get reimbursed for anyway. This is not how a reputable business should operate. I strongly urge anyone needing car service to avoid Les Schwab in Kalispell at all costs. Their pricing is outrageous, communication is terrible, and their service is a joke. Save yourself the headache and go elsewhere--this place is as shady as it gets!

I have nothing but nice things to say about these guys. We work with them a lot because we don't do…read moretires. I work at Celtic Motors, so we sent a Porsche customer over to them with a TPMS issue and they resolved it right then and there, & it took about an hour- she was happily impressed by the quick & reliable service! We bring them our personal rigs & I also send all of our European car customers over to them when they need new tires, TPMS sensors, or anything tire related and they never disappoint! Obviously, this is a tough business and it's hard to make everyone happy, but I know the crew at Point S Tire do their best and that's what matters! Thank you, Point S Tire, for always accommodating and taking care of ALL our tire needs!

Not at all surprised that they have a 2-1/2 star rating. Probably should be lower. Called to get a…read moreprice on front brakes and was quoted over $200 more than one of the most expensive places to get brakes replaced. I asked why and the disgruntled employee went off on a tangent saying he was insulted and I should take my business elsewhere. Simple question should have resulted in a simple but professional answer. Had excellent service on multiple occasions however at the Burns Oregon store and is why i called Kalispell. I will certainly suggest to friends and family to steer clear of this location. It also appears that if you leave a negative review here, they'll respond with completely false allegations in order to justify their wrong doing. Unbelievable. Oh, and one more thing, I was quoted over $300 less from the Burns Oregon Point S Tire location for the exact same service.

Had a blowout on an inner rear RV tire miles from their shop (40+). When I finally had cellular…read moreservice I called and Jered said he could help me when I arrived. I arrived shortly after 3 and I was back on the road again around 5:45. I can't believe the tremendous service I received. This was my first RV tire failure and I can't believe the quality of service and care I received. Thanks again Jered.

This tire shop had amazing customer service. We had a flat in our vehicle and they did a tire fix…read moreand rotation within an hour. Despite them being very busy, they attended to us quickly and even had coffee and popcorn in their lobby. The employees were dressed professionally with blue slacks and a white shirt. Very impressed with the business, as we're traveling through this town

I brought a single tire to be repaired on Thursday October 24, 2024. I was told they were busy but…read morethey should have it ready in a couple of hours. Three hours later the same gentleman looked out where he told me to put the tire and by his reaction I knew he forgot about it. No apology, just stated "I guess it's not done yet". I have purchased tires for years from Tire Rama but most of the time from the other store on 93S. The manager there always treats me right but I was in a hurry to get to an appointment and didn't have time to run down there. Took it down the street to Les Schwab who fixed it in under 20 minutes at no charge. I won't be going to this store for any future tire needs.

Brought my vehicle in to schedule a service, was told first come first serve. Came back in the next…read moremorning to be the first in line and was told it would be 2 to 3 days before I could get my tires done. No customer service, no reliability, and employees that lie.

Made an appointment for 9 AM and I'm sitting here at 1:15 and they haven't even started. Would have…read morebeen nice to a call, but no one called to inform me on what was going on. Wasted a whole day trying to get my brakes fixed.

Paid 1000 for four brand new tires, including new valve stems. Emphasized I was driving cross…read morecountry and needed safety and security. Car monitored that every single tire pressure was different for all four tires, and not a single one was correct. A couple hundred miles into my road trip, the brand new valve stem they "installed" fell out. Now I'm stranded on the side of the road. Do not trust the safety of your vehicle, yourself, or your family to this place that charges a lot and gives you shotty service.