I can't speak higher of these guys. Seriously. I bought a new car from the Berge Mazda dealership right across the street 3 months ago. Well, 3049 miles into my new vehicle, my brand new $250 Yokohama tire picks up a screw. The dealership could care less and Ive always been a big fan of Discount Tire. I went online to schedule an appointment, bought my tire for installation and was all set, right? Well, I showed up this morning for my appointment at 11 and one of the gentleman came out to greet me to take a look at the problem. I told him they were brand new tires and he realized that the tire can be repaired from the inside. Not just a temporary fix but they can patch it and everything. I suppose the screw got caught in the tread area that's repairable. He brought me inside and refunded me the $270 I paid for the tire and tax. And something I NEVER knew and he tells me a lot of people don't know... Discount Tire provides warranties on tires when purchasing a new car! So, for $31/tire, I am guaranteed a FREE fix if this ever happens again (as long as the tread remains the legal 3/32"). SO, I got a $140 refund, a warranty on all 4 tires AND they fixed my tire. On top of it all, the manager Matt is phenomenal. Very friendly, very honest. He sold a better tire to a customer that cost less than what the customer was looking for. You don't find service like this anymore. A+ all around. read more

My tire pressure light came on and so I made an appointment at this location. The online process was easy and I was able to get an appointment on the same day. I arrived and they have it set up for one way entrance and exit. Caden checked me in and directed me to a parking space. I waited about minutes and then was directed to drive my car to the bay. I was given the option to wait in my car or in the waiting room. I chose the waiting room. They are socially distanced and observe social distancing procedures. They helped me update my address on my account. I waited about 20 minutes and while they inspected the tires and found a bad valve, everything else checked out. because my tire was under warranty, I didnt get charged for anything. Its's great having the peace of mind that gets me back in the road quickly. Delighted that this location is just as great as others I have been to. read more

Don't take your car here for service, they literally stripped 10 of my studs. They don't know how to use a torque wrench so they use power tools to secure the wheel, it was secured alright. It all started when I needed new tires, I came in got them installed no issue. Then I come back in for a wheel rotation and they break 4 studs, my car was in the shop way longer than it was supposed to be and they sent it to their partners at jiffy lube across the street to replace the studs. I got a text message from one of the discount tire associates after I left with my car that I didn't pay for the studs they broke. The next 6 studs that broke happened at an official Subaru dealer, keep in mind I've only been to this discount tire for service for the past year, and 6 more studs snap. I'm not coming here again aside from to get my tires aired up. Disappointing and a waste of money, if I got a flat on a road trip I would be stranded even with a full spare tire. read more

Discount Tire - Popped tire - Tires Near Me - Mesa, Arizona

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I have always been a Discount Tire fan, so after my last visit I felt the need to write a review. We went mid morning on a Saturday, so I was expecting to it to be packed however the line wasn't too bad. When we walked in, we waited approximately 5 minutes before someone was able to help us. Once we were helped, I like that the associate was very knowledgable about each tire he told is about and not just selling us any tire. Since we dropped off the car, not sure how long the in person wait time was for the car to be returned, but I would assume it be the same as the when we received a text saying the car was ready. We retuned, since my husband's car was the car being serviced I had my tire pressure checked. I don't remember there ever being a dedicated lane for pressure checks, may or may not be new but I liked that they have it so you don't have to go in. Upon completion of the pressure check, I was told I had a nail in one of tires which had a slow leak. I was able to have the tire (which was an original tire with the vehicle) repaired for free, no hassle no questions. We will definitely be returning to this location, however EVERY Discount Tire I have ever visited the staff has been friendly, clean stores, and fast service! read more

I came in to have all four tires & wiper blades replaced. The staff greeted me with a smile which immediately created a welcoming environment. MATT went above and beyond to make sure my vehicle got the service/care it needed. He answered all my questions and ensured I would be safe on the road. THANK YOU! This location is the best in the valley. read more

Ordered wheel and tire that was supposed to come in on Friday. Wheel was delivered but no tire. FedEx driver told us that it couldn't be delivered Friday due to an "issue" at this store location, so the same driver tried to deliver it Monday. Discount subsequently declined delivery of the tire Monday and it was finally delivered today. Not only were we not given tracking information for the product we ordered, but we also had to call (daily) for updates to chase down the tire. If my fiancé hadn't gone in person to this location today, we would have never known the tire was there. Additionally, Discount charged us a $20 installation fee for mounting, balance, and air but only mounted the wheel and did not provide the other installation services because "their truck wasn't working so they couldn't put air in." Not only are we going to have to take the tire elsewhere to get it fully installed, we are also out $20 for a service that wasn't fully provided. When discussing concerns with the representative, he became argumentative and was not willing to refund the $20 installation fee. After spending $750+ with your company on one tire and wheel, you'd think the customer service would be up to par. All around poor customer service and reliability at this location. I would recommend any other Discount location over this one on Country Club and Baseline. Beware. read more

Great customer service, they were super busy but patched up my tire within a couple hours. Definitely coming back for all my tire needs. Thanks! read more

Michael realized he wasn't going to sell me tires for my 392 Challenger and all the sudden his machine that was reading 3's and 4's was "faulty" and my tire didn't have enough tread to patch lol. He was so mad that I was going to take my business elsewhere he sent the little short bald general manager out to my car window to get mouthy and arrogant with me. Lol These guys. It's ok went to Big O tires and they got me! read more

discount tire recker and main the only people for 36 years that have handled my truck, wife's car, children's cars and trucks plus my work trucks. recently my lug nuts and wheels fell off off in the salt river canyon, 2,000 dollars later plus time and severe discomfort and tire damage jim brandt in claims offered 200 dollars for goodwill. these are the only people that handled my wheels. I will never deal with these slackers again. could have died. they don't care read more

After getting a flat tire, driving around on a spare for a couple of days, and realizing I did not remember the last time I had purchased new tires for my car, I decided it was time to stop pushing off the inevitable -- I needed a new set of tires. I did some online research and called Discount Tire. I mostly dealt with Niki (not sure which way she spells it) and she was very helpful answering all my questions. I had seen a better deal on a competitor's website, but Discount Tire was willing to price matched it (YAY!). Because I have an older car, they did not have the tires in stock. Niki asked if I wouldn't mind recieving a call back so she could hunt down a set of the tires for me. After about an hour, Niki called to informed me that after contacting other locations, she could only get 2 out of 4 tires (the size I needed had been discounted everywhere by the manufacturer -- Michelin). I confirmed this with the competitor I was looking at going with as well. However, Discount Tire would honor the deal on another brand and I could come in the very next day to have it done. Deal! My appointment was scheduled for the next morning. Fast forward to the next day when I left for the appointment my car wouldn't start -- I had a dead battery (...and a serious case of bad luck). I called Discount Tire to tell them what happened. They were super accommodating and rescheduled me for later on in the afternoon. After taking care of my battery, I finally got my car checked in for new tires. Once in line, the wait time was 15 minutes and service time was another 20 mins. Thank you for doing an amazing job and for making the whole ordeal so much better! read more

I had a great experience at this location. Thank you Bryce for the amazing customer service!

This Discount Tire store is the Best tire store I have ever been to. From the time you pull up and sign in to the time you leave everything goes so smoothly. They are so organized and super friendly every worker there I spoke with or heard talking to other customers was super nice and very informative. They explain everything until you understand completely and do not push you to spend more money. They get you in as quick as they can and do not waste time standing around. I watched them go from one car right to the next. I was so impressed. I wish I could give them 10 stars, they deserve it. Thanks guys read more

Fantastic customer service. Every employee, to the guys in the garage, to the staff in the lobby @ the front, all very personable, professional & most helpful. read more

If you have an app to get in line and you're first in line . I believe the staff should check their computer prior to coming outside and address the app people first and not simply address someone that push they way to the front. Poor customer service I have been a loyal customer of discount tire for over a decade. read more

Ok my experience here was night&day from yesterday at discount tire on baseline & Gilbert. I walked in 4p on Sept 21 to replace the 2 tires I was unable to get replaced (see baseline & Gilbert posting Sept 20). It has just rained and it was very busy. There were about 5-6 people sitting in lobby waiting so I thought I'd be there till closing. There was one guy helping a customer at counter a long sleeved red shirted guy (maybe a manager). I was next in line but as soon as I walked in the line, another employee immediately came from the back to help me. He was a white guy named Emerson I believe. I told him about the situation, but unfortunately tires I wanted were not in stock so it cost me $40 extra for suitable replacements, which was ok. We went out to my car to get mileage and vin and he took my order shortly afterward. He said it be about 1h 15m which was fine. I opted to not have tired rotated and later had to go back up to counter for it. Emerson was about cool and added it no charge. He was very professional and overall seemed like he enjoyed being there honestly. Actually, one of the first things I noticed was the diversity of this location and consistency of employee professionalism and attentiveness to other customers which is always nice to see. After the baseline & Gilbert fiasco, I wasn't sure what to expect really... Here the employees weren't trying to rush customers or being annoyed at helping them all. I think I sat there like 30-35m til my car was done! So I was able to get appt level speed & quality service as a walk-in at country club location which I couldn't buy at baseline & Gilbert location the other day. They didn't even wanna take my money... Hey discount tire on country club, good job and keep up the great work: taking care of your customers and treating them all fairly...even on busy, rainy days. read more

This is the best tire place! Specifically this location! I have been to other places that will brush me off, do a sub-par job, or try and get extra money out of me for stuff that is not necessary. But this place seems to have my best interests in mind, and they do a great job! I love this location, and I'll never go anywhere else again. read more

Buying tires is never an easy quick thing to do. Prior to going to Discount Tire I went to a few other places to get tires and let's just say it was a nightmare. After a couple days of running around and leaving empty handed I decided to head into DT. I spoke with Josh who was able to price match my tires from another vendor and get me on my way. I was in and out of there within 20 mins. He did a fantastic job of getting me squared away. This was done on Monday and was told my tires would arrive in 2-3 days. Two days later on Wednesday I receive a personal phone call from their Manager Bill who said my tires would be arriving Thursday between 11a-12p and he booked me an appt. for Thursday at 1:30pm. Upon showing up to my appt. I was helped by Sergio. He checked me in only to find out my tires had not arrived yet so he took matters into his own hands and was able to track down the FedEx driver and see when they would be dropped off. The tires arrived around 2:20ish and Sergio expedited my install and put my car in next. It was done quick and I was on with my day. Although the tires arrived late and it pushed back my day, DT handled it very well and professional. Understand these things happen but how it was handled is the reason for my 5 star review. I made a follow up phone call to Bill and let him know about the small issue we had and how it got resolved. He was excited to hear everything worked out and assured me if I needed anything to let him know personally. I have never had such a positive experience buying tires. Just because of that I will be back to this very same location in the future. Thanks Bill and your entire team for the fantastic help! Cheers! read more

Had a flat on my 12-inch trailer tire driving from CA to FL. Dustin was sensitive to our time schedule and frustration over the tire. He got us in and out of there quick and it wasn't expensive. Thanks Dustin! read more

Although there are some things that irritate me about Discount Tires in general, my experience this day at this location was wonderful. I took in some specialty tires to have them changed onto different rims. There was some miscommunication that happened, and the work was not completed when I returned. They immediately began fixing the issue. As they were about to hand off the tires, one of the employees, "Dick", noticed that one tire was installed on the rim backwards. He immediately took the tire back to remount it. His correction of the issue saved me a lot of frustration as I would not have noticed until I had the tires at home for install. Wonderful! Dick needs a raise! read more

as a old business owner in in the automotive area, customer service is the key. I buy all my tires at this location for years, but the last three times at this location they are loosing my respect and unprofessional to somewhere from the time you get backed in before 11:00 am amd do. or leave to just before 4:00 for a simple 15 minutes or less job to balance tires and roster included in my warranty. plenty of people came in after me and left who got sets of new tires. I understand I had to wait for over 5 hrs for a tires rotation and balance is ridiculous and unprofessiona. I understand I did not need to purchased anything and was included in what I paid for; but waiting 5 hrs and a walk in for balance and Rose is terrible service. I could see if this happened once like this but it's happens 3 separate times. never will I go back I think and need tires on my truck.The system should be better and more proficient. read more

Had a blow out on a rental car and Kyle was quick to help and offered to contact the rental company to have them cover it despite me planning in covering it myself. Had me in and out in an hour total so we could make an appointment. read more

I bought 4 new tires today and was very impressed with the friendly staff, great price, timely and quality service. I definitely would recommend this location to all my friends and family! Special shout out to the manager Matt- extremely professional, trustworthy and knowledgeable. I will be back for sure next time I need tires! Thank you for the excellent Service! Debbie C. read more

Came here to get my air checked on my tire. The service guy told me he was worried about me driving on my tire. He told me he would put my spare on if I didn't have time to wait. I checked my tire and saw the tread completely coming off! I went into the service office. Was greeted and told they would be right with me. I was offered a water. Juan immediately helped me and checked my tire. Found out when I got my latest oil change threw another company they rotated my tires. And it just happened to be my tire I had replaced by another discount tire. Juan reassured me he would investigate and took care of me. He found a reasonably priced tire for me. And even had my tires rotated. The place was busy, so there was a 40 min wait. But while I was waiting I was offered water twice. Which I appreciated since it was 115* outside. I would definitely recommend coming back to this location. Staff is very knowledgeable and friendly. read more

Discount Tire - My tire - Tires Near Me - Mesa, Arizona

First I'll say that I'm a Discount Tire fan all around, and I never consider buying tires and wheels from any other place. However I won't be back to this particular location. I called ahead to see if I could get a misbalanced wheel checked out quickly. The guy on the phone told me it would take 20 minutes. When I got there they said 45 minutes to an hour. I had an appointment to go to, so I asked them to make an appointment for me and I'd return later. They said it would take 45 minutes then also. I came back for my supposed appointment, and then they told me it would be about an hour, then he said up to an hour and 20 minutes. It ended up taking exactly that. Really, all I need is some honesty up front so I can plan the time between my other appointments. I've found other locations to be spot on in time estimates, but not this one. read more

It doesn't matter if you make an appointment or come in right when they open, you will never be able to wait for your vehicle for any type of service here. The staff is very friendly and helpful, but their turnaround time is absolutely terrible. Plan to drop your vehicle off for the day if you get a service here. read more

Every discount tire location is fantastic. We will patch your tire if it needs it and check your air, all for free. The prices are very good as well. Highly recommend these guys. read more

I have been loyal to Discount Tire since I started driving. I called today half an hour before they were supposed to close, thinking they might be too busy or have to push it until Monday. I asked if it were too late to come by, and he said I could come in a minute before closing or at five and he would still love to help. This turned into my buying a new tire pressure sensor for my 4Runner, satisfaction, and a reassured loyalty to this company. read more

The employees here are always on their game with speed and excellent customer service. They are very professional & friendly, and that's hard to come by. Thanks guys! read more

I have gone to various Discount tire stores over the years. This by far is the worst service I have ever received. I went in on a Monday morning and needed a tire. Had a blow out on my SUV. Was told that it needed to be ordered and would be in on Thursday or Friday. Never heard a word. Called on the following Monday and was told it was "just delivered." I was then told they would call when ready. They then called the wrong number later that day. This is a poorly run store. I don't feel that these people are honest. I will never go here again. Highly doubt Discount tire will ever get my business. read more

I've been a lifelong discount tire customer. I brought my vehicle in for 4 new tires $839 last Thursday, and over the weekend noticed all four of my rims are badly damaged in multiple places. I had two small existing spots of rash but all my rims are now badly chipped in multiple places. I just brought my car back for an inspection and Josh basically told me I'm lying, that there is nothing in their shop that can do that and it was all pre-existing. It absolutely was not pre-existing.I will update this review if they agree to at least help me pay for repairs. Really poor customer service. If you have nice rims I strongly urge you to take photos of all four before having your vehicle serviced elsewhere. read more

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Making an appointment online was incredibly easy. Someone was able to help me as soon as I arrived. A great experience over all. I appreciate Cameron Reviewing Everything with me after the service was complete he was knowledgeable professional and very Polite. read more

Great customer service! Asked how my day is before even asking how they can help. Free air check for my tires and a free tire patch where a nail had found it's home was such a generous helping hand. Thank you Discount Tire! I was also checked in by Brandon, so a thank you to you as well :) read more

The turnaround service was acceptable. You have to wait outside, standing in line, in the mist of Arizona heat. I notice about 10 seniors waiting on line without a chair, nor water. No accommodations for seniors waiting on this heat. They have amble room inside to split and crate a space with ac, chairs and water. Horrible scene watching these seniors struggling. Shame on you discount tire. read more

My apt. Was at 445pm. Its now 6:09 Pm and I'm still wtg. A plug for a tire and they offered to rotate them because I had purchased the tire service package when I bought my tires. I finally asked if my car was done. They said 1 more car ahead of me. I said I HAD AN APT FOR 4:45. "Oh they didn't check you in as an apt." I said I told them I had an apt. When I checked in and a another guy Jason repeated that I had an apt. When we discussed tire rotation And he said it would be done by 5:45. Why the hell do they take apts. if they can't honor them?!? Place was packed had us sitting outside in the heat and car exhaust to Limit patrons inside or sit in your car and run your AC. Obviously the manager at this store has no clue how to manage the business aspect. They were all very polite, however, polite doesn't get my car processed on time. STOP with the apologies and fix your business. I used to think this store was one of the better ones. What happened?!? Got my car at 6:11. The guy said "oh there was a mix up in vehicle types." Oh and now I have to drive to VW tomorrow because they took so long to get my tire plugged and rotated they closed. Really?!? Takes max 20 min. NOT HAPPY!! read more

Lied the availability of my selected tires. Went in on Thursday, tires were ordered and an appointment for 3:30 Friday was set for mounting. Received at call the next morning and was asked if I would be able to come in at 12:30! So props for early install of the tires. Great service and the ride is terrific with my six Cooper AP3 tires for my Dodge Ram dually truck! read more

This is by far our most favorite Discount Tire location. Josh and his team always take excellent care of our vehicle's needs. We have been coming here for many years and recommend them highly. Nice to have a trustworthy crew to give you advice and guidance about something so important. read more

Discount Tire - Open during construction. - Tires Near Me - Mesa, Arizona

Discount Tire keeps on rockin'. Another auto mechanic told me my tires were worn down to the wear bars and that I needed all 4 replaced immediately. I took this under consideration and visited Discount where I had originally purchased them. I made an appointment for 5:30 but arrived an hour earlier since my previous errands didn't take as long as I thought. They folded me right in. After the initial consultation it was found that 2 of 4 tires didn't live up to warranty. They quickly went to the computer and had a warranty replacement quote lickety split. They were ready to replace them and I found I could not start my car to get it in the bay. The was later found out to be related to some work I had done hours before at another place that had drained the battery. It was closing time and I told them I would return at a later time to get my tires though I know they would have taken care of me if I had asked. As I was about to call AAA, one of the employees was kind enough to give me a jump so I could get home, rather than waiting on AAA to show. I returned today and the work has been completed. Discount Tire has my business on any vehicles I own in the valley forever. THANK YOU for being so awesome! read more

Flat tire, they didn't try to trick me into anything. They were very upfront about everything and answered all of my questions in a knowledgeable manner. read more

Came in for a low tire and ended up buying a whole set lol Thanks Enrique for the great service! I was helped right away and my car was ready in a timely manner. read more

I love this place! This is my second time coming for a tire inspection. I have never had an issues with any of the employees. Everyone is so helpful & fast! They do free tire balancing, rotation, & tire repairs! I could not be happier with my experiences with Discount Tire read more