Requested a nail removal. My scheduled appointment time was set for 1:30PM. We got there early. My vehicle was not looked at until after 2PM. Then they decided not to repair the nail that caused the slow leak because I did not wish to purchase a tire from them. I even informed them that I purchased a tire from TireRack that was to arrive in just a few days. They stated they will not repair the tire and for me to have a good day. This was after waiting patiently and scheduling a time with them. The only reason I will come to Discount Tire will be for the Air tire check. They overcharge and their customer service is not the best. read more

All 4 of my Michelins tires were purchased at Discount Tire, on June 13 I got a nail in tire that night, June 15 I came to the Texas Parkway Missouri City location after speaking with Jaun over the phone about my options, it was never mentioned that I would have to pay for a new warranty on the tire. They put the tire on, so I was under the impression it would be covered by the warranty but before giving me my keys I'm being asked for 69 dollars for the warranty. After contacting the corporate office he calls and states he'll cover the warranty. Maybe it's just how he talks but he doesn't have good customer service at all. Now, Today, another nail in the tire, close to the end of the tire thread which doesn't take rocket science to determine it will need to be replaced, not safe to patch, 9:30 I arrive at discount tire, long line of customers so I can't recall what time Trevor checked me in and assessed the tire, around noon the tech pulls my car in assess it and put air in it tire and put the car back outside and bring me the keys. The tire is in the sane state or condition as I brought it in so why would you be bringing me the keys if the tire not even fixed or replaced. Trevor comes and tells me what we already know (the tire needs to be replaced, not safe to patch and a tire was ordered and should be here by 2:30. A lot of things I don't understand and will never make sense. I don't understand why no one went to go pick the tire up prior, the place he said has tire is coming from is 2.5 miles away and you saying no one can go get it cause yall short staffed. Trevor states he's not even suppose to be at the front counter, but you are. So why he couldn't go get the tire or have someone from the other store that has 5 tires in stock, go get it. I don't understand why the store manager HUNTER isn't in on a Monday, when most businesses are busy after a holiday, SO wise decisions can be made. The tire can't be tracked to determine how long it will take. To say the least I'm very disgusted that as of now I've been here since 9:30am-1:30pm to get one tire replaced. Every time I come here they never have my tire size in stock. Yet they say they try to keep it in stock the best they can. Which I don't believe. This store has poor customer service, don't value their customers time or experience, yet when you call their recording states they want the customer to have an easy experience. Mine was far from easy, definitely wouldn't recommend. I don't see a benefit of having tires that are suppose to be covered if they can't even stock the tire and you have to keep paying for a new warranty for every single tire. If the tire wasn't on my rim I would have definitely threw the tire through the window of the facility. Straight garbage, I hate, I even purchased my tires from here, better just going to a mom and pop facility that actually gets you in and out and you don't waste a whole day for 1-tire. They also leave oil in your car doors. What's to value about the process, management should assess necessary changes for improved customer service and relations. The service today definitely doesn't reflect they take pride in making the customers process easy. read more

If you don't have an appointment they take your Money and make you wait for hours on end. Then they forget you're there and start pulling in other cars and friends cars in before you. read more

In and out in a reasonable amount of time and everyone was friendly and they took the time to review the options that were available

Very professional group of guys here, speedy service, Customer service was great , from the front desk to the garage these are the tire specialist from real. read more

So upset ended up stranded at 4 am because they pulled a screw out of my tire and said it didn't puncture went to work and the tire had 0 air within 4 hours (completely flat) on top of that I already aired it up way over the psi to get to work, read more

I got my popped tire replaced! The place was clean, had nice seating, and had a clean bathroom. The workers have a great team dynamic. They're fast and efficient. I can see that in the way multiple team members checked in with me to help with my concerns. The team was very efficient in communicating and presenting information. They were very helpful! Tommy G helped me out, and he really went above and beyond with his service. His service made me feel reassured and comfortable! Pricing: As a car service chain, prices are standardized, so I would not take up that issue with the shop! Would recommend to anyone in need of service in the area! read more

Great location, manager is awesome, he was able to help me out when I had a flat tire and got me back on the road in now time

My daughter and grand baby had a low tire so I told her to have it checked out at discount tire. The associate told her it had a nail and she needed to by a tire. He also told her it would be better to buy all 4. I had her follow me to the tire repair shop on main street and for $15 it was fixed. We won't be going to Discount Tires anymore. NTB here we come read more

I stop at this location this morning to get air on one of my tires and they refuse to put air on one of my tires claiming that I have to have only 10lbs of air on my tire for them to actually put some air. I always used this location to get air o my tires but I guess no anymore read more

Discount Tire - They refused to put air on my tires today, claiming if my tires isn't complete flat they won't do it... I am confuse - Tires Near Me - Missouri City, Texas

Getting air in my tires. I really forgot they will only do that if it's needed. Thank goodness! :-)

Just leaving this location. I bought a tire online and just needed it switched. I called and asked if they would do that and they said yes. When I got there Julius, my sales rep wouldn't stop trying to sell me new tires to the point of him showing visible frustration at me not wanting new tires from there at the moment. From a fellow salesman I must say that is pretty childish.. Its not all about the commission man. read more

After not being greeted for 5-10 minutes, finally an employee that came from the back greeted me(even though it was two gentlemen in the front the whole time). I was signed in only to wait another 15 minutes to not be called up to even see what I was there for. Finally when I said I had to leave they asked me to stay and didn't want me to go. This guy was nice, but I still expressed to him that I was on lunch and didn't have time since they were "so busy". He told me he would get me in. Well that was only to get me to pay ahead for the tire because here it is a whole hour later and they haven't started on putting on just one tire! That's all I need, one tire!! Frustrating part is I could've went somewhere else and been done by now. read more

So John was amazing today my car had to get towed to discount and he assisted me with getting 4 new tires he gave me all the information I needed. He was very patient and sweet. I've had a crazy day but he made the process so much easier. Thank John thank you discount tires. read more

I initially spoke with Chris, and he got me all set up over the phone. When I arrived I simply asked for the tires that Chris set up for me and that was it. A few add on sales were suggested but not forced. Julius is the gentlemen that helped me once I arrived. They estimated a wait time of 1hr15min but had my truck done in 50min! This location provided good fast and friendly service. I will definitely be back for my next set of tires. read more

Friendly and professional staff. I've gotten new tires here and had tires fixed from nails and always have a good experience.

DISCOUNT TIRE, 9440 Hwy 6, Missouri City 77459 BIG CHEATING SCAM - Stay away from DISCOUNT TIRE. I have taken an appointment on 05.31.23 for my tire rotation and balancing. To my utter dismay, the mechanic who balanced and rotated the first tire on the driver side and he rotated the rest of them and tightened the screws without doing the balancing at all. I was standing back of my Highlander and watching everything closely. Soon I asked the mechanic as to why the other three tires are screwed back without the balancing. He replied me by saying that "we make mistakes and we can do it again" and he asked other crews to unscrew them and do it properly on questioning. Under the above circumstances, its noted that this DISCOUNT TIRE is unreliable and unprofessional. It's a sheer case of cheating and they are disloyal. What they want is just your hard earned money only. I am seeking for a full refund of my 8 tires that I bought from them recently. It's a BIG CHEATING SCAM. Stay away from DISCOUNT TIRE. read more

Friendly, knowledgeable and professional. Very efficient. They understood the assignment.

Manny was nice and helpful. However, I advise you to take pics of your car BEFORE they service it and take a THOROUGH look over before you leave the premises! I would NOT recommend this location! read more

I came in for 2 new tires. I was told an hour wait. Granted there were people in front of me BUT I've been sitting for an hour and a half and my truck is still where I parked it when I first got here. I'm not sure this is where I will come back in the future and I love discount tires, just not sure how I feel about this location. read more

The staff was nice and even checked a competitors website to see if they were cheaper. I originally went for 2 tires but needed 4. My tires were $107 each but with the $70 rebate it came out cheaper than getting the $89 tires. I was in and out an hour and that's probably the best part. read more

I received great customer service from start to finish. The guys there were very kind and communicative while I was waiting to be serviced!

I have used Discount Tire for years but was happy to see a location open up closer to home. I have been here twice now, both for flats. I ended up buying 4 new tires this time. With the sale, rebate, and trade-in for the flat tire I got a better quality tire for the same price as the lesser tires. Customer services both times has been excellent. Even on a busy Saturday, I was out in less than 2 hours. read more

They were very helpful . I am indeed appreciate the service that I was provided to. I originally when there to replace my tired because he was keep losing the air and I was advised That my tires will not need it to be replaced they just need more air Really happy when I hear that thank you for your excellent service read more

This is the worst Discount store to go to. We love the one in Pearland, but this one is liars, and they know they are. I went in because my tire was low on air. My truck is brand new, some guy before I even have anything done wants to know if I want warranty on the tires, I said we the truck is brand new, so some other guy comes out with my tire and says it has 4 holes, if it were 3 we could fix it. They say you need to buy a new tire that will cost $358, but we don't have it in. Since I said NO , THEY drug out putting my spare on . I was there over 3 hours. I had told them I had to be out of town with my daughter that showed cattle and even called before I got there for them to put me down... nope they sure didn't. I ended up taking the tire to a tire shop with my husband. The guy there aired it up and told us to check the air each day for 2 days. GUESS WHAT? NOTHING wrong with my tire that is back on my new truck. They are scammers..the manager couldn't even call me back. read more

I made an appt online at the Discount Tires located on Texas Parkway in Missouri City, Tx. The entire service was provided via no contact. I stayed in my vehicle the entire time. When you check in, they will have you to wait in your car and then will come out and advise you which bay to drive your vehicle into. They immediately began the tire repair. They were extremely efficient, courteous and professional . The manager appeared to be providing guidance to his team and has this location running top notch. This was a pleasant experience which unfortunately is rare this day and time. read more

I will never ever ever go to this location again. I will never spend my money there ever. And let me tell you why today at 5:58pm I pull up rush to the door the little Asian guy (no offense) locks the door walks away I'm knocking I'm going "hello" "really" and he goes behind the counter reaches into his pocket and removes his cell phone. Even after doing so he pretended as if he didn't see me nor hear me. The lady that was inside waiting on her car called out to him to let him know that I was at the door. I must add that I'm a grandma and it was raining outside and I still had on my work attire. I then went to the bay garage doors and asked. One of the guys looked at his watch and said "Nah mama we already closed" I said to him that I have a flat tire and just need some help. He then turned away from me and started using the lug nut remover machine which then created a loud noise or insinuating to me that his "No" means No. So I proceeded towards my car in the rain and had to fix my own flat tire in your driveway. Towards the end of this mission one of the guys can from the bay area got into his car back in around 4 cars spaces down from me and turned his music up while waiting on the other guys to come out. By this time I was wrapping up while I'm rolling my tire lifting it up and putting it back in my SUV this is the reason why I will never ever go there again. This was so rude and wrong. read more

I don't think you should guarantee anything you can't provide. If you tell me my car will be ready by 10:15 and you guarantee the time and at 10:30 you haven't started but I see you pulling cars that arrived after me. Feels as if you guarantee a time to get my money and once you got me waiting you don't care read more

James and Chris were the absolute sweetest guys ever. They both greeted me with a smile, asked me how my day was going and promptly went on their way to ensure my safety when it came to my car. The rotation and balancing of my tires were done in a timely manner as well as my air check. The place was clean, there were plenty of nice chairs to sit in while waiting and not to mention their high speed WiFi. I will most definitely be coming back to this location for future issues dealing with my car. read more

This place had good service. I went there to get new tires. The employees were professional.