I had a great experience at Auto Check Sugar Land and will definitely be coming back. I came in for an oil change on my Corvette, and the team handled it with no hesitation. If you have a specialty or modified car, you know not every shop is comfortable working on them, but these guys clearly know what they're doing. The quality of the work was excellent and everything was handled professionally. The owner is very upfront, courteous, and transparent. He even offered to show me underneath the car while it was on the lift so I could take a look myself. That level of honesty and openness goes a long way, specially when I know I can be a little picky on how things are done considering it's modified! The rest of the staff was also very friendly and professional, and the whole process felt smooth and straightforward. On top of that, it was a great value for the work done, which is always a plus. It's really nice finding a trustworthy shop close to home that can work on modified cars without the typical dealership hassle. Highly recommend Auto Check Sugar Land if you're looking for knowledgeable mechanics, honest service, and great value. read more

Auto Check Sugar Land - C7 Corvette - Auto Repair Near Me - Sugar Land, Texas

Auto Check First Colony was so curteous and helpful when our car battery died in the parking lot across the street. They did not hesitate to drive over and give us a jump. Excellent customer service! read more

Up front customer service is good - workmanship is something to be desired. If you need basic work done - change of oil, tires, filters, etc you should be okay. Anything more involved will cost or something else comes back broken- I'm going to have to find a different repair shop. read more

Excellent experience every visit. The staff is dependable, the communication is clear, and my car always runs perfectly after service.

My battery was dead on one hot and lovely Saturday in Missouri City. I was sitting in the parking lot of H-E-B for 2 hour before this lovely couple was able to help me. Two other people tried but to know avail. It was 6:45 and the wife had flowers in her hand so they were definitely going somewhere. I was literally on the phone with roadside assistance and the wife told me that they would help me cause they owned Auto Check First Colony and they had a battery charger that would jump my car. They left and came back and saved the day. On Monday I brought my car in to check my battery and for them to fix other things on my car that were due and needed fixing. I always get my cars serviced at the dealership but they are my new hero's and I will be going to them for my car service from now on . The staff was just as lovely as they were. Thanks again Angel's. I will never forget your kindness. Angela your new loyal costumer. read more

The service is excellent and the prices are reasonably. I drive a Charger Scat pack and needed an alignment. They was able to identify the defective parts and in a week's time I was back on the road. I really trust these guys so i recommend that you give them a try. Just ask for Sandy and you are good!!! read more

Auto Check Sugar Land - Auto Repair Near Me - Sugar Land, Texas

I have taken my Jeep, my Audi and other vehicles here. There is no better place in the Houston Metro area to take a car that needs fixing. They are honest, smart and on your side. It's real. Trust them.! read more

I went to get my state inspection done, it was my first time in and Kevin was so nice and welcoming. I will definitely recommend this place to all my clients read more

This place is awesome! My husband needed to change his BMW brakes, took it here and the lady gave him a reasonable quote. They were able to do it on the same.day and been got him an Uber to go home instead having to wait there for hours! Really nice people. I been meaning to find another trustworthy mechanic shop and since my husband had a food experience I decided to give it a try. I told the lady that I need my coolant level check and refill. She took my car to test it out and about 15 minutes later she return with my car and fixed the coolant level. I appreciate a shop with knowledgeable and genuine people who doesn't try to hustle you. This is now officially my new mechanic shop read more

Avoid this place. Left us with a leak after a simple oil change. Then want to blame the customer. Scroll through their reviews, it looks like another customer had the exact same problem 9 months ago! read more

Auto Check Sugar Land - Oil leak - Auto Repair Near Me - Sugar Land, Texas

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They were amazing . Super nice and warm welcome. Customer service absolutely fantastic. Especially I wanna thank Andrew for helping to get my car inspected for the state inspection. He made sure that everything in the car was working properly. I would recommend this auto shop for anyone read more

I made a same-day appointment for an annual inspection for registration renewal. It costs the standard $25.50 that you'll get charged anywhere. I was quoted about 45 min to get it done. I didn't want to wait in their waiting area (which was pretty spacious) so I walked over to the Walgreen's that's a 2 minute walk away and also stopped by the gas station to check out some snacks. If you're in a time crunch, I recommend waiting in their waiting area (rather than going out) OR at least coming back before their quoted time. They apparently got pretty busy so they said they didn't get a chance to call me even though my car was done. So it took about 1 hour total. read more

Had been to a national tire chain store (which I will not name) and got a recommendation that we replace rear brake pads & a tie rod on my AWD suv. Took car to Auto check for 2nd opinion. They are closer to my hm so i would rather they do it anyway. Ok so they did the brakes but said the tie rod was fine. They also did my alignment at no charge because I mentioned I planned to return to Firestone for a warranty alignment! Auto check is an honest business. read more

I have been doing business with Ralph and Sandy for a long time now. You absolutely can not go wrong with Auto Check First Colony. The latest work they have done for me was replacing the motor in my F-150. They took delivery of the motor and was installed perfectly. The price they quoted was the price i paid. Anything that was in need of replacement while the motor was out they called and we replaced it. Then at 15K miles my motor went out again! and the they took care of the warranty with the motor builder and had me running again in a short period. Ralph runs a great shop and I am sure the other locations he own are just as good. You need it done and done right? Call Sandy... She will get you going. read more

Auto Check Sugar Land - Auto Repair Near Me - Sugar Land, Texas

I would like to THANK Ralph, Sandy and the Team at Auto Check First Colony for their superlative help, customer service skills, time, patience, and thorough detailed explanation for the required work that was done on my Jetta GLI (12/30/20). Ralph and Sandy took their time and explained to me the benefits and costs for the work that I needed, with NO added pressure to spend more (which was splendid). The turnaround was minimal. At the conclusion, Sandy provided me with a thorough "work invoice" print out and card to contact her directly if I should have any concerns or questions, both of those acts I consider truly beneficial. If your car (domestic or foreign) is in need of any type(s) of service, I absolutely recommend you taking it to Auto1 Check First Colony and asking for Ralph or Sandy, I truly believe that you will be thrilled with their work and outcome. Chris Jones read more

Recommended by my former mechanic. Highly professional friendly and quick reasonably priced service- I will be getting all my work done at this location. read more

Dishonest Business. I took my car to be checked and repaired .The old blondie told me that the mechanic did the job but still my engine light was coming on and charged me 100 dollars .She was lying and when i took my car to other shop they were very honest to give me information on what the exact problem was and what had happened by showing me the pictures of the exact problem. Please be careful to take you car to this business you can get ripped off. I guess the owners of this business will pay attention and keep an eye on their employees for giving their business a bad review. read more

Friendly service and very fair and well explained pricing. Given that I came on a Saturday morning without an appointment and they were busy... not to mention I needed some parts for a 20 year old car... the turnaround time was reasonable. What more do you want in a place like this? I plan to take my vette back here next year as well! read more

I have been taking vehicles to this location for 12 years. It was recommended by a coworker many years ago as the then owner was a fellow parishioner of his and he vouched for his integrity. He was accurate in his assessment. I wouldn't say they are the cheapest in town, however they are fair and will give you an honest recommendation on what needs to be done and the cost. I am good on paying a fair price for quality work and this is what they have delivered for years on five different vehicles from brake jobs to oil changes i will continue to use them with confidence. read more

I was referred to Auto Check, and from start to finish they were all around the best. Sandy was the sweetest person I have met since I moved to Texas. And I have been here going on 8 months. There wasn't much they had to do with my vehicle thanks to dealer warranty. But I will be coming back to get both of my cars serviced when needed. Sandy really made me feel welcomed and that really means a lot to me. I will recommend this place to family and friends. (Whenever I make some down here lol) See you all soon. read more

Always responsible, fair and knowledgeable. They give good analysis on problems they find and don't push unnecessary repairs.

Stop by in the morning for an oil change, friendly service, which is good. They were not busy, so they took my car right away, but the oil change was very slow, took 30+ minutes. Then they suggested I get an alignment, filter replacement, and a light fixed, those took an additional 50+ minutes, so that's almost 1.5 hours. Only wish they were quicker! read more

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They always take care of me and my old junker vehicles. I trust this shop over others I've been to in the area.

All of the staff are friendly, easy to talk to and proudly support the military and first responders. We shopped rates and found their prices are competitive. Sandy Gaines (front desk manager) helped us find alternatives in an effort to control cost. She diligently found a path that cuts our cost in half. This is especially helpful as we have a newborn and hospital bills are on the horizon. Every dollar counts. read more

Competent, Polite and Honest! Clearly communicated the issues, found as well as their recommendations. No pressure and didn't make me feel like an idiot for not being able to fix it myself. I really like that the owners are front and center and that they appear to really care. Thank you for being different! read more

I brought my Honda Civic in on June 13th 2023 to check the knocking noise in the rear end. I received very welcoming customer service from Sandy and Ashley. Auto Check did an excellent job replacing the shocks on my car. No more knocks. I appreciate Sandy suggesting I have the tires replaced soon and a front-end alignment, I wasn't pressured to have them replaced there or other repairs done that day. I plan to have them check my other car, read more

The owners, Ralph and Tammy, are super friendly and willing to assist. I came on a Saturday morning and it was very busy, they willingly helped me make an appointment to come back later the day to avoid the long line. I haven't had this kind of auto service for a long time, honest and trustworthy are what make this place so special! Will come back for the great price and the awesome services! read more

Auto Check Sugar Land - Auto Repair Near Me - Sugar Land, Texas

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I've used this place several times over the last 5 years for simple stuff like vehicle inspection and oil changes, and have put up with them trying to upsell us on things everytime I've come in, just because it was a super convenient location. However, I took my car there for an inspection this AM, and the owner refused to cover his nose with his mask, and then asked if I wanted to take my business elsewhere when I insisted. Someone who doesn't care about his customers enough to do the absolute minimum to protect their health is not going to have any sense of responsibility in their work. Edit: I have read the owner's response. Only a selfish person thinks that he has no responsibility to the people around him. Not covering your nose means you don't care about your customers. It's not a political stance. read more

Every time I've been there has been great. Discount Tire recommended them to me originally when someone else safety inspecting my car said I needed new tires. When I got there, they drove my car into a bay & said all was good. I said that's too quick an answer & they handed me the computer printout of tire sensors impeded in the floor. This was several years ago when they were quite rare. I keep going back for regular maintenance. read more

Great local auto place! I come here for my regular oil changes and my yearly smog checks. Customer service is great, waiting area is pleasant. Only reason I take a star is because the quote I got for a break pad change was higher than the dealership. read more

Very knowledgeable and professional. Came in for a wheel stud replacement but due to the gentleman's knowledge on suspension and alignment, I decided to leave it up to him to diagnose and fix a strange vibration on my vehicle. Best decision. Had my vehicle in pristine condition just a few hours later. I will definitely recommend and be back for a next time! read more

Went in for general repairs before driving my car across the country and was reminded again about an oil leak. I've never seen oil on the ground anywhere I've parked so I haven't been too concerned. The DAY I leave their shop I start having puddles on the ground and I'm set to drive 1200 miles in a day. They also told be 6 months ago that I needed to replace a belt so I got a second opinion from the dealership and they said it wasn't even cracking yet. All of these things just give the appearance that making money is more important than earning long yearn customers. I'd suggest elsewhere. read more

I always bring my cars to get them serviced here. The staff is friendly, prices reasonable, and I could always count on them to do a good job. Will definitely continue to come back. read more

My cousin is a psychiatric nurse. She reads people VERY WELL. She'll pick up details and a whole gestalt of a person (((literally))) in seconds. She's pretty darn accurate and gifted in this way. For several reasons, apparently including my yelp review, she came here to fix something on her Lexus. As I was, she was very impressed with this shop too, both by the owners and the employees. She's very happy she found this place. read more

Ralph very unprofessional to respond to my opinion and calling my truck a piece of junk They are definitely are super slow in service read more

I don't who these others dealt with there, but the man who talked to me could definitely use some customer service training. Don't know if there prices are better than others. We never got that far cause I couldn't take his poor attitude. That is #1 thing to me. read more

If you are looking for honest work and friendly people then come here to get work done on your automobile. I have brought several cars here and Ralph(the owner) has always been great. He takes the time to explain everything and does his best so you understand and you are comfortable with what is happening. I would and have sent family members here! read more

I don't recommend this place at all Unprofessional and ruined my friend's car read more

went in to get my car checked, and I get a call back saying "...we can't open the hood of the engine." I told them how to open it and told me that that was something that they couldn't do" Instead, they wanted pull the bumper of my car out and and told me that the job would take about 4 hours and labor costs for 500 dollars. So I told declined their services and told them I will not be spending that kind of money and that I would be picking my car up the next day. Next day I pull up and when I was telling the woman at the front that I was there to pick up my car she called a mechanic that asked me a bunch of questions and then they both look at me. The woman then told me that I'd be paying for a diagnostics test that they ran on my car that costed me 103 dollars! I gave them the money and walked away. My car was still not working properly so I decided to take it to a different car shop and replaced my engine coil for 50 dollars....... They LOVE their money. I understand they have to make a living but these prices are highly inflated. Charging me 500 dollars was completely unreasonable when all they had to do was use some common sense. Going by the book is not always reliable, because sometimes you have to THINK OUTSIDE THE BOX. I guess when I no longer wanted to go through with their services, they couldn't let me walk away without taking my money. Awful way to run a business. The woman was all smiles but it was just a way to get to my wallet. I will not be going here again. I highly do not recommend going here. read more

I came here today just to get an oil change. The owners of the store, a husband and wife, were very friendly and helpful. I am definitely coming here from now on to get my car serviced! I am a single woman who doesn't know much about cars, and I can definitely say that I can trust these people here to not try to "up sell" me or be dishonest with me about what my car needs. (That has happened to me in the past.) I am going to spread the word about this place, and the friendly, Christian service I received here!!!!! read more