First and foremost the GM should be proud of this locations sale staff. I topped in on a weekday to discuss changing out our recently bought tires, which we are displeased with that we purchased at our local tire shop. This place is busy, so be patient. As I waited, I noticed the staff was courteous to other customers they were helping. Once my turn, Heath helped me with my concerns and showed me recommendations on a different tire, which I wanted a specific size, an odd size, which makes it hard to find the tires I'm wanting, like HWY/All-Season. Heath was impeccable, very patient with me during this process with the warranty exchange. read more

Price went from $153 on the phone to $225 at the store. $28 to install 1 tire. Warranty costs extra now. After years of doing business with them I am looking for a new store for tires. read more

Went to discount tire to get a tire fixed. I seen the waiting area was full and I had to wait. They gave me a time that my car would be done and it was done before the time was over. They put the spare back in it's place.I think the value of this service was spot on and I would definitely go back. read more

Discount Tire - Getting a tire fixed - Tires Near Me - Oklahoma City, Oklahoma

NW Highway store. Have been a customer for many years. They were great for the first several years noticed that over the last year they have let customer service become almost non existent. Went three times last week to get air pressure adjusted. Waited 20 minutes and left without anyone acknowledging my presence. Went back twice more waited 15 minutes each time once again with several workers around they totally ignored me. Very frustrating especially as I was driving on $3600. worth of tires they had sold me. Found another source and will not be bothering them anymore. read more

I paid extra for lifetime warranty my tires are 4 yrs old but are still good they charged me $50 to replace one of their shitty tires that had a nail in it they wanted to charge me $250 i told them i would just go somewhere else then they told me $50 which is total bullshit my daughter took it in if i was there i probably would have punched the guy in the face why do we have to get mad to get what we paid for i will never buy anything else from discount tire and im going to make sure and tell everybody i know this company is crooked / thanks for nothing mike bien read more

Just had my tires rotated and air pressure adjusted. Great fast service. Nicest people at any business, I've ever been to. Keep it up!

I had the worst experience at this location. I showed up at 3:40 to get my front passenger tire plugged. After waiting for around 20 minutes they finally pull my car in and ask if it was my rear tire to which I tell them no and tell them the correct tire. Almost 40 minutes later they come to me and say that my rim has a leak in it and that's why I'm loosing pressure, Well it wasn't even the correct tire. If my rim does have a leak in it, it damn sure didn't before I showed up there. Also while I was waiting, people with the same issue as me showed up and were leaving before me after only waiting 20ish minutes. They also failed to put my tire caps back on so that's nice!! they put 42 psi in my tires when they are supposed to at 35 psi all around. Thanks for the amazingly horrible service, will never be returning again. read more

Discount Tire - Front passenger tire with no caps on - Tires Near Me - Oklahoma City, Oklahoma

Jason has amazing costumer service. He found the tires I need and had a price with recommendations in just a short phone call. All around great service! Thank you! read more

I've had excellent service the few times I have been to this store, from diagnosing to easy fixes. Tire pressure to alignment, rotating and new tires for a friend, this shop has consistently outperformed itself. Friendly too. Recommend! read more

All the guys here were really nice, respectful, and it was an easy effortless tire change and alignment. Highly suggest going here!! It took about an hour for them to do the tire change and alignment because a couple people were ahead of us. read more

How long do people wait to get their air pressure checked. 20 minutes and still waiting on someone to come check on myself and the guy in front of me. I turned my car off at this point, cause im wasting gas. Can we go out ourselves and check our own air? And oop as im writing this and it became 30 minutes. I cant even leave cause theres someone in front of me and im blocked. Update: around 30+ minutes, im getting my air checked, yay! I do understand when its busy or theres not enough people, they are doing their job and the best they can. Its still insane that it longer than 15 minutes tbh. I should've left, but i was blocked in both ways, and if i go over the curb, that just leads to more problems, and I just dont have the balls for that. Truly, i dont blame them, they were okay, its my fault cause I should have went out and blow the air into the tire with my own dang lungs. read more

Service is friendly and quick. More important they are honest and accurate on time estimates. Very good at what they do.

Always excellent, friendly service! The only complaint I have is that I show up early and they don't even bring my vehicle in to the garage until 30 minutes after my scheduled appointment. They do get it finished by the time they estimate, but I could have waited 30 minutes instead of an hour if they were ready for it on time. read more

While traveling across the Country we reached Oklahoma City where a Semi ended up merging into our lane hitting our side and damaging both Tire and wheel, luckily able to get our donut on we had to find a place that had wheels, we tried a few places that included a salvage yard and rude unhelpful people so we finally went to Discount Tire and they helped us right away, having what we needed and got the new wheel and tire on, in a timely manner, filled all the air in our tires and even in our spare. You might say they were just doing their job but just them being kind, helpful, friendly and able to help us so fast was so much appreciated in such a stressful time so far from home. And compared to other shops I've been to they really took care of us and we are glad we found them! Thank you guys for your help! read more

Discount Tire - Tires Near Me - Oklahoma City, Oklahoma

Wow! All I can say is Nicolas and Luke, you're both awesome to help me out and make sure my car was good to drive to California! Thank you for repairing my flat tire and being so quick and kind!! The tire store is clean, comfortable chairs to sit in and walkable to stores and food if you want, read more

I needed new tires and they got me all fixed up pretty quick. There was a hour wait but they made it happen and now Iam driving safely on the highway again. read more

Discount Tire - Tires Near Me - Oklahoma City, Oklahoma

Always great customer service. i came in tonight and was told 7 and sat in car as I watched each employee hussle and my car was in by 6. great job and thank you. satis customer as always! read more

I've been getting my tires from discount tire for several years, and have been happy with the service. But most recently an employee at this location told me that I needed to replace all 4 tires that I didn't actually need. I had taken the vehicle in to get a flat fixed, which they do for free there. While checking out the car, they also checked the tread depth with their little gauge. Dude came back and said that all four tires were at 3/32. I thought that was a little bit strange, because one of them was less than a year old. It had been damaged, and we got it replaced with a cheap one that had the same tread life as what was remaining on the other three tires. So the only tires they had in stock that were my size were around $160-$170 apiece; I don't remember for sure at this point. Something didn't smell right so I made the call to have them fix the flat only; I would have to come back later for any replacement, as this was all going down before work. At 3/32, the tires were at the very bottom limit of "safe" but they were still safe so they agreed to do the repair. After I left I went ahead and checked another tire place that was nearby, and they had tires that fit and were similarly warranted for around $80 so I'm like heck yeah, that's half-price; let's do THAT. So I pulled in and told the guy what I wanted and went in to wait. Called work to let them know I'd be late. A few minutes later, he came in and said, "are you sure you want four new tires?" I asked him what he meant, and he said that all four tires still had plenty of tread life left on them, being at 5/32. So the employee at Discount Tire, who told me they were at 3/32 when they were actually at 5/32, was either lying or incompetent. Neither of those options are particularly attractive when my money and my safety are at stake. I'm glad I didn't just say "Whatever, do it" and took the vehicle somewhere else nearby because I found they had a fitting tire for cheaper, and THAT place is the one that was honest/competent. THEY had a sale handed to them on a silver platter, but said "You don't actually need any new tires for several months." That place is named WAL-MART. Congratulations Discount Tire; you've lost a years-long customer. read more

Destroyed my rim, ran over my screw caps and broke them, reset my tires settings on the computer without filling all 4 tires. Destroyed my lock set an stripped them: doubled wait time even with appointment, rude staff. I will not be going here again or recommending anybody or business. read more

Got my tire in within a day which was nice, and the only good thing i have to say, dropped off my car at 10am and tire was supposed to come in around 2-3pm, i got a call around 3:20 that my tire came in and that they were starting the service, i get off of work at 4:30 and my car is still in the parking lot, untouched, then i waited for about another hour before i asked anything, three walk ins had been able to come in with multiple wheels or tires needed to be replaced, had people ask for time estimates and they had an hour or so to have their car back, its been 8hours since i dropped it off and 2hrs 30mins of my car being "in service" come here multiple times before and its been fine but damn this was annoying read more

While shopping for road force balance pricing, I was quoted ~$84 over the phone by the Hibdon Tire Across the way from Discount Tire for a road force tire balance service ...Hibdon quoted me ~$20 cheaper than Discount Tire. So I get to the Hibdon Tire shop and the noninformed manager and front desk girl experience a disconnect. The manager changed the price i was quoted to over $100. Apparently the front desk girl was quoted by another manager when i had called, and now that i am in person the price changed. I told him i felt jerked around, i am here because of the ~$84 price i was quoted for the road force balance service i requested over the phone . Hibdon's Manager shrugged me off. I Told him i dont like their horrific business practices that I will go to discount tire 100feet away. Glad I did, Discount Tire is giving me a Roadforce balance on all 4 tires and rotate for $60!!!!! Fuck your bad business practices Hibdon Tires & THANK YOU HEATH @ DISCOUNT TIRE!!!! read more

No matter where you are; (Discount Tire) is a great company! Once they have your information; they can pull up your account. And know exactly what you have had done from anywhere in the United States. read more

I went to this discount tire during a cross-country road trip where I had trouble with one of the tires on my sprinter RV. I couldn't be more happy with how I was treated by Tevin and his team. They identified my issue was only a valve stem and offered to replace it for free. Even better he noticed all of my valve stems were the wrong type (low pressure) and offered to replace them all for me. They also got it all done within 90 minutes. He also hooked me up with a new spare tire at a great price. Thank you Tevin! I will be using discount tire again for all of my tire needs :) read more

Never meet their schedule time, poor time management. Running late for work and I've been here for over an hour waiting for my loose wheel I brought in for a simple patch. read more

Though I initially had an issue with my new tires they fixed it right away. They also took care of me when I picked up nail in the same tire a few months later. Staff was friendly and even though they were busy the place seemed to run very smoothly and my wait time was minimal. read more

I had a great experiance at this location. Every worker was very professional, special thanks to Chase for taking care of me and helping me get back on the road. Yall earned the 5 stars. read more

I brought my car to repair a flat and was surprised how quickly and efficiently the crew got me back on the road without trying to sell me unnecessary services and products. They were honest and professional and even saved me a lot of money. How read more

lost a piece off my vehicle wheel over two weeks ago and i still dont have it. didnt like the fact that i spent all that money on a set of tires. just to have them take something away from my vehicle read more

This location has been so helpful. We've bought tires here a couple of times. Quick service. Just replaced a pair of wipers we purchased here that did not work well. Very polite and personal, which is not common these days! read more

Hands down the BEST customer service from any tire company. They made a minor mistake with one of my tires and the manager Health Puckett went above and beyond to make up for it!! Turning lemons into lemonade, that's how you can tell if a company cares about their customers or not. Everyone will make a mistake from time to time but not everyone knows how to put the customer first regardless if the circumstance. I'm now a lifelong customer and will refer anyone who is looking for tires to THIS location. Thanks again for everything!! Oh... one more thing... I need a sensor replaced and they quoted me less than half what I was getting from other places. read more

I've dealt with this store several times over the past 6 months and they have been super to work with. After I bought my tires they've fixed flats, balanced and rotated tires on all my cars, not just the one put new rubber on. They sell great tires and cheap tires and their advice is usually correct. They also sell rims but I have no direct experience with that. Here's my advice: do research online! do you want a good tire or a cheap tire? they price match. do you have AWD? Expect to buy 4 tires at the same time. NOTE: they don't do brakes or alignment. read more

Go figure, the day after I review this place, I have to go back. Yesturevening I notice my tire pressure sensor was going off AGAIN, and I rolled my eyes thinking "they must have not added enough pressure to my tires or something, since it's cold and the sensor is tripped." All my tires LOOKED fine after all. Ready to blast them for skimping on the filling job, (okay I really just had errands to run, and never assumed any of this angry assumption stuff) I walked to my car to see my rear passenger's tire was about half-flat. #gasp! Anywho, I talked with Bryce at DISCOUNT Tires who gleefully walked in the cold and sorta starting to rain to inspect my tires. Ended up finding a nail, which they removed and patched. I was so upset with the $0.00 bill for patching my tire that I asked for a complimentary tire rotation for my wife, which he promptly reminded me was $0.00 every day. In the end, we were both very pleased with our service. We also noticed the entire staff is very energetic, sprinting from car to car. It was awful, since not a single employee seemed to be able to snooze on the job while charging us per hour. I really ought to chill with the sarcasm. Awesome job again. I don't know how any other tire company is in business (but to be fair I haven't used any other tire company), read more

This has been the worst discount tire I've ever been to in 3 states. Discount tire has always been my go to until I moved to this side of town and the tire techs seem to want to do a little as possible. One kid told me his manager told him they can't check motorcycle tires.. this is the only DT that wouldn't check my bikes tire, I also brought my car to be checked and filled as well and both times, tire techs just stared at me from the garage all standing in a circle doing not much. No help, no recommendations, and at this point I wouldn't trust these kids to change my tire and do an alignment that wouldn't result in my injury. Going to hibdon next door now. Almost 10 years of going to discount tire, credit lines opened and paid off, you all lost a loyal customer. read more

Great customer service! The entire team was welcoming and helpful! I had made an appt the day before and was running a few minutes late. They reasured me there was no problem. Went in for a tire rotation and balancing and was in and out in no time. Will definitely be back! Great team! read more

I just called this store and spoke with Donnie, after speaking with Walmart and them telling me the size of tire I needed was an antique...my car is 2 yrs old...then Hibdon tire tried to sell me the most expensive tire they had for this size and told me it was a good deal because it was on sale...but when asked they admitted they had cheaper tires...Donnie was quick and friendly and even knew what the original tires were that came stock on my vehicle...made and appt. and getting us in quickly...Woohoo...as good as it gets is right...I admire good customer service skills and 1 out of 5 calls had those skills...THANK YOU DONNIE FOR A JOB WELL DONE! read more

These guys are awesome. The best tire service and warranty I've ever had. Fast, clean and easy to talk to. No high sales pressure. I've purchased wheels and tires from them. They do great work. read more

It's a tire store. Want else do you expect? Word of the wise, you can haggle prices on tires. Look around first and know what to expect for the tires you want. I believe it's free tire rotation for as pong as you own the tires you bought from them. Also they do free tire repair. Service is OK. Again these are just my own opinions and feel free to try for yourselves. read more

You know, everybody in life makes mistakes. But, mistakes can always be resurrected by a few simple words. Please and thank you.... I just bought two new tires and 4 new wheels from Discount Tire Company on sw3rd in Oklahoma city. Not due to Discount but due to the wheel manufacturer, we had a small problem, but with the best manager i've ever came across Jeff made it right. I would highly recommend this location to anyone. No matter wether your in need of new rims and or tires or just a simple [FREE] air check this is the place to go. Thanks guys, ill definitely be back....!!!!!!! Oh yeah, they seem to be great about honoring their warranties.!!!! read more

Discount Tire - Customers experience.... Thumbs up. They even set up a snack bar for the customers to graze upon. Your the best JEFF...!!!!! - Tires Near Me - Oklahoma City, Oklahoma

The customer service here was superb. The staff went out of their way to assist us with our problem. We came in close to closing time with a warranty issue. The staff ended up staying a little past closing, honored the warrant we purchased originally and didn't cut any corners. They could have easily said come back tomorrow (well within their right) but they helped us anyway. read more

On May 12, 2014 2:26 PM, "misty hopkins wrote: I am @ discount tire located @ 6841 s.w 3rd street okc, ok 73107 I have two tires, which one is flat & won't hold air. In 6 months I have had 2 alignments. The manager Scott says they will not honor the warranty certificate due to mechanical issues.  I asked why wouldnt they take the tire off the rims to see why at least the back tire is not holding air. Scott said its in notes not to replace another tire for me. I recently had an alignment done a month ago and contacted the shop to have them fax over proof. Scott the manager told the alignment shop that they are not going to replace a tire because I have had to many replaced. Discount tire never took my tires off to look at the inside of the tire. Nor did they offer to put my spare on or try to air up my tire.  I contacted corporate headquarters to file a complaint but the vice president was conveniently not able to take my complaint.  So I thought I would have to call a wrecker because discount tire was refusing to honor my replacement warranty. I decided to contact the corporate office. The vice president had to call me back. He called me back quickly. Tbt the rest of my bitter sweet experience. read more