Very impressed with discount tire. Found out online they match prices. I emailed them with the cheaper price, Mikel replied back and had no problem matching them for me. I actually emailed two different discount tires and the one in South Jordan gave me problems while Mikel was very easy to work with. When I had them installed John did a great job. Definitely impressed and you'll get the most bang for your buck here. read more

Needed get tires for our car. We walked in and waited for a few minutes for someone to help us. They were on top of things and kept apologizing for the delay. The wait was well worth it. They repaired our car and had us on our way in a decent amount of time. We feel like we received a great deal. We have used then numerous times and will continue doing business with them. read more

Traveling cross country, we picked up a couple of nails. Very happy with the customer service at Discount Tire - honest, straight-forward, they got us back in the road in a short time (and without selling us a whole new set of tires, which is what the other tire store we stopped at first told us we needed). Highly recommend this store. read more

This place used to be great and I recommended them to everyone. The last 2 years, however, they tried to convince me to throw away like new tires. I had all-season tires put on a second car that I rarely drive. Came back a year later to put on winter tires with less than 1000 miles on the all-season. The guy told me the all-season tires THEY put on less than 1000 miles ago were going bald, yadda yadda, I said I was going to keep them anyway. Had the guys at Firestone check them out and they were just fine. Thought this was a one-off situation, but when I came back to have my all-season tires put back on, not only were they saying that the all-season tires were dead but that my winter tires, which had about 2000 miles on them, should be thrown in the trash bin as well. Not impressed, Discount Tire. You used to be really trustworthy, now you're just trying to make a buck. read more

I had a tire that got a weird bulge in it somehow. They looked at it, pro-rated it for $13! Awesome price. Then when I asked them if they could break a $100 bill, they couldn't. So they changed my tire for free! Brand new tire for free! I will definitely be bringing all my tire business to these guys from now on. read more

Wow! Discount Tire scores again. Flat tire on a road trip. This Provo discount tire repaired my tire. Service was great. Staff was very professional. They showed me the screw they took out of my tire and sent me on my way free of charge! My tires were not even purchased at Discount Tire! Three experiences now at two different Discount Tires and they've all been awesome! Couldn't be more pleased! Thank you Provo Discount Tire! read more

While having dinner at Iggys I ran into Garrett who informed me why my TPS light kept coming on. He suggested coming into the store and getting it checked! Turned out my tire was low much lower then the rest! As soon as I pulled into the store he met me outside and immediately helped me. It was extremely warm outside and he had a nice cold water waiting for me! All the men in the store were very polite and helpful! I typically go to Les Swabb but will for sure be returning here! Even when he was not working Garrett still went above and beyond! Wish we had more hard workers like him!!! Thank you!! Sincerely, New Discount Tire Customer read more

I came in when it was slow for an easy flat repair, and I noticed three other vehicles (which came in after me) get serviced before my vehicle. It took an hour before my vehicle was finally pulled in to the shop. And the funny part was that one of the front counter guys was quoting people that the wait was only an hour. That's quite a stretch! read more

I bought new tires from these guys during one of their Labor Day sales. I got a killer deal and am loving my tires. I stop in all the time for a free air check and get my tires rotated and spin balanced for free and they are always super helpful! read more

The employees are so nice and straightforward, they know how to get stuff done. Mike was very kind and had excellent customer service skills. Had excellent service here, will definitely return for all my tire needs!! read more

In February 2016 I purchased 4 new tires from Discount Tire (Provo). The tires I had were very noisy but still had a lot of wear on them. They set me up with new tires that were much quieter but still aggressive enough to use off road. I have driven my truck with the new tires to SLC and back a couple of times, taken my trailer camping several times and used it to get back and forth to work. I have been extremely pleased with the new tires, they are so quiet! On Aug. 1st on my way home from work my truck started to shake and handle abnormally. I slowed down considerably and by the time I got home (which is only about 10 miles from work) I could barely get it into the drive way. Upon inspection I noticed the front passenger wheel had only 2 lug nuts left, one of them half way off. WOW WAS I LUCKY! It had ruined the wheel by reaming out the bolt holes. When I put the spare on I noticed it was in sad shape and smaller. Since I had purchased the wheels in February I did not know if Discount Tire was responsible so I purchased a wheel online the next day. On the 3rd, I limped my truck to Discount Tire with the plan to purchase a good tire to use as a spare, hopefully used. Garrett was the employee who asked if he could help me. I told him I needed to get a spare for my truck and I would be waiting since the spare was mounted on my truck. As we were walking out to my truck I explained what had happened showing him one of the remaining lug nuts and how I came to notice that I needed a good spare. At this point he was more concerned with the ruined wheel. He asked if I had had anything done with the tires since they installed them in February and I said no. He examined the wheel which was in the back of my truck and looked at the spare. He looked at my current mileage and we went back in the store. After checking information on his computer and talking with me further, Garrett told me they were going to replace my wheel and lug nuts for free. He pointed out that I had had a safety inspection in June where they would have pulled off the wheels, but he wasn't pointing fingers. I had less than 1,000 miles on the new tires and he wanted to make it right. He called SLC to see if the manufacturer had a wheel in stock and they did. He told me it would be to their store that day and they would get my truck back to normal and we could talk about the spare later. Cody, one of his employees gave me a ride to work. I waited to hear from them to let me know it was ready. That afternoon I had a call from one of our employees downstairs and they said there were two men downstairs looking for me. I went down and Garrett and Cody had brought my truck back to me good as new. Garrett asked me to bring my truck back in a couple of days so they could check the lug nuts to prevent this from happening again. We shook hands and I thanked them. Should Discount Tire have covered the wheel and everything, maybe... Would other companies have been so willing and easy to work with, I'm not sure. I do know this, I will continue to take my tire business to Discount Tire in Provo. Thank you Garrett and others at the Provo Discount Tire store!!! read more

Called first thing in the morning to set an appointment. TAZ said he would have tires there and set an appointment for 1 p.m. Showed up and got vehicle checked in and payed for. TAZ told me it would be 1 hour or 1 hour 15 minutes. I left for 45 minutes and returned to see the truck still in the same spot. I asked Cameron if my truck would be ready in the agreed time, because I had another appointment. He stated they had to take other vehicles ahead of mine...I asked if my 1 p.m. appointment meant anything? He checked to find that TAZ never put it in the compuiter!! NATE E. and the rest of the TIRE CREW flew into action and got my tires on and out of there and only went 10 minutes over the origanal time given. THANK YOU to the TIRE CREW for saving me!! I appreciate them busting their tales to make up for a management mistake! NATE E. also expland the rebate form to me. My hat goes off to the CREW IN THE BAY. Just wish management could keep up with them! read more

Called Joe to buy tires for our Mazda. First he told me that I can't run the size tire that I asked for (in spite of the fact that I have been running it for the last five years, as I told him). Then when I asked which tires he had in stock in that size, he said there are hundreds of tire varieties to choose from. I told him that isn't true because I had been online and there were about 32 varieties, most of which were special order for the Provo site. Joe is one of those sales people that tries to make you feel stupid and feel that you need to bow down to his superior wisdom (which is far from superior). I would steer clear of him. read more

2 snow tires going flat. went in and asked them to fix, 5 min later they told me the tires were too old to fix. OK, my snow tires are used 2-3 months of the year they look like new and have been using them year after year, they wouldn't even put air in the one tire to get me to Big O,(wouldn't you think that's more dangerous) Once i got to big-o i told them the story and they said my first mistake was going there. Big-O got me all fixed up for free! I will NEVER go back to discount and neither should you! read more

They were quick and efficient at rotating my tires! I love that if you buy tires at Discount Tire that they rotate them for free. I didn't have an appointment and yet, I was only there for under 30 minutes. They offered me a water bottle, opened the door for me to get into the store. I felt respected there and I feel like I could trust them to do any thing with my tires. read more