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Mt Loafer Wheel & Tire

5.0 (1 review)

Services - Mt Loafer Wheel & Tire

Tire repair

Mt Loafer Wheel & Tire Photos

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11 years ago

I've had to get a handful of tires repaired over the years, and these guys are quick and fair with their prices.

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Oil Rig Automotive

Oil Rig Automotive

3.3
(4 reviews)

Went in for an oil change the other day and what can I say, the oil was changed. The employee was…read morefriendly and did his job to try and up sell. I never fall for it but every business does it nowadays. The service was quick and convenient. I also appreciated the discount they provide to military members. All in all it was a good experience.

Our belt snapped on the Freeway this last Saturday and I had my car towed to their location for…read moreassistance. The guy I chatted with was nice and helpful, saying that they were closing and that they would call us on Monday to give us an update. In the past I've gone to them for smaller things and they been helpful, but this was an experience. Come Monday when we drove past in the morning and evening our car still hadn't moved and we never received a call for an update. I assumed they were swamped and just busy, so I said that I would give them a call the next day to see about the progress. Fast forward the next morning I gave a call and was told that the mechanic would call me by the afternoon to give me an update. The day passed and at 4 pm my wife had driven passed their shop and informed me that our car had been moved. I hadn't received a call and thought it was strange that I haven't received any notification since I had my number down as the contact. After I was done with work at 5 pm we drove down to talk with them face to face to see the update. My wife had told me she called them earlier that afternoon, herself, and a guy said that the car had been done for a bit. This is when things went down hill in my opinion of this place. The gal that assisted us was nice and when she informed us that our serpentine belt was fixed I was thrilled, but then she mentioned that there was something wrong with the pulley. I didn't know there was anything else wrong and this is how the conversation went. Her, "No one told you about the pulley?" Me "No." Her "No one called you to give you an update?" Me "No," Her "One of the guys told me today that they called you at your number." Me "I didn't receive a call. We are only down here because my wife said she was the one that called and was told that our car had been done for awhile." Her "I've been here all day and kept reminding those guys to call you about your call and one of them even told me they had called you at your number." Me "I never received a call, my wife was the one who had to call." The gal apologized so much to us and gave us a discount off of our repairs, which was nice. The car itself runs fine, but the windshield wiper fluid cap was off and the brake light stays on, even though the emergency brake isn't on. So after this experience, it was going to be a 3 star but thinking a little more about it now I'll put it at a 2 star due to being told that we would receive a call twice and never did, along with the fact of the gal telling us that someone told her that they had called us to notify about the car, which they never did. Hopefully the rating can be raised in the future.

Mt Loafer Wheel & Tire - tires - Updated July 2026

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