Excellent service. I came in for a nail in my tire and was told it would be up to an hour and 45 minutes, but I was in and out within the hour. The store manager was friendly and got me in and out with no issues. Will be back to this location. read more

The charged me first, blew last their target time for completion. No communication. At least be honest with your times. This one cost me.

Recently had a great experience here. I don't live in San Tan Valley but had this Discount Tire put new tires on my BMW because the tax rate is low and because they have great reviews. The person I dealt with was super thorough and made sure the tires I ordered online were the correct size and whatnot. After that, the process was super quick and they had me out of there relatively fast. Very happy with my tire purchase (went with Michelin Pilot Run Flats) and I like them better than that Goodyear tires that came with the car. read more

Unfortunately, drove over to this Discount Tire today and didn't have great experience. Website says all Discount Tires have labeled area/bay for no appointment needed tire pressure adjustments and tread wear depth checks. Didn't see any such thing at this location, so parked and walked in to check. Waiting room had 2-3 people in it. No one greeted me and front desk folks kinda avoided making any eye contact with me, nor asked me if they could help. Being handicapped, I sat down in lobby chair. After 5 mins of waiting, I got up and left. No help offered. Despite fact there wasn't really anyone in waiting room, I'd recommend calling ahead and making an appointment for this kind of service. At least then, you'll have someone waiting to help you. read more

Great experience!! Would highly reccommend. Traveling in a borrowed vehicle. Had a low tire, they found a screw in the tire and repaired in an hour. No charege for the repair! Great customer service from Kaleb! read more

I just recently went into discount tire and had an amazing experience. I went in for them to put in new tires for me and it went by so quickly! I was in and out of there in less than 30 minutes! Staff was very friendly and attentive. I will definitely be back! read more

Had a nail in a tire took it to discount tire to get it fixed, asked what the cost was and was told, they would first take a look to see what was going on, but if they could fix it it would be no charge. A bit strange but I agree. best result they did fixed it and it was no charge! Best staff ever thanks read more

Somebody call Nascar and let them know they are missing a pit crew but I know where they can find them. I took my SUV in for a new set of tires and by the time I got to Olive Garden fifteen minutes later with the wife and ordered lunch they texted me and said they were done! I called them back to let them know they made a mistake and they said it wasn't a mistake, they actually changed my tires that fast. I was floored! read more

Tire had a nail Very condescending and unhelpful. Acted like I was bothering them when I asked what the wheel locks he handed me were He just said wheel locks in a smart tone Never explained it and Justin had a bad attitude Kept trying to sell me an additional warranTy that I didn't need. When I refused that he seemed to have a bad attitude. Go to another store because this one is not up to the standards of discount tire Maybe if I was a guy they would've been different read more

Took my car here to get a quick tire replacement before a long roadtrip. While in their possession they scraped and dented our car, and broke our taillight. Beware. read more

Discount Tire - Tires Near Me - Queen Creek, Arizona

I'm going to feel horrible if I mention the wrong guy but I think his name is Deryk. He was amazing, incredibly helpful and super nice, the manager was awesome as well, Justin. Honestly, my experience is always good at discount tire but this was probably the best experience I've had, my first time to this location and so happy it's right down the road from me! read more

Jonathan does it again! Six weeks ago I needed new tires and though they didn't have the brand I was looking for, Jonathan walked me thru the tires for my vehicle and walked me thru the process including the tire certificate which I was so happy I purchased. Today I'm the first waiting for them to open bc I hit a pothole and it created a bulge on my tire. Guess who opens the door, none other than Jonathan. My tire was covered and I only had to pay the certificate for the new tire. He also had the rim checked to make sure it wasn't damaged. He is such a people person and goes above and beyond for his clients. Thank you Jonathan for all you do! read more

I brought in my wife's card to get her 4 tires changed. Process was seamless for the most part, they tried to upsell me on better tires, but I declined and got them put on within an hour with no problems. The problem occurred a few days later when my wife got in her car, and it very obviously smelled of smoke. We have a relatively new car 2020 Jeep Compass, and it is the only car that we use to take around our 17 month old. When my wife called to inquire about the smoke, the manager, Justin, told her that he asked around his crew and NOBODY SMOKES on their staff, which is a hilarious lie, and he told her that she could change out the cabin air filter. Besides that, he said "I don't know what else I can do for you." (I heard the voicemail). He apologized, but sounded relatively annoyed and monotone. What percentage of Discount Tire employees smoke or vape worldwide on average? 50%? 75%? It's HAS to be pretty high, so the notion that nobody smokes on his staff is ludicrous. He also had some story that some random guy was smoking a cigar that day in the waiting area, so maybe that could be the cause of the smoke inside the car? He seriously said this. As far as something you could do for us? How about YOU change out the cabin air filter, because my wife sure as fuck isn't doing it. It means I'm doing it, Justin. Plenty of places to get your tires changed in the Valley, and I won't be back to this one. Not everyone in the world smokes, but if there's any industry where the majority of people DO smoke, it's the auto repair industry. Don't worry, Justin, we got the car detailed for $240 and got the smell out. Maybe this location can pay for that service? Fuck this place. read more

Clayton was able to assist me in getting new tires for my truck. I told him I didn't have the best experience at the QC location and he took the time to go over different options that fit my vehicle. He also was extremely helpful in going over different cost levels that fit my budget. Thank you Clayton ! read more

TL;DR- stay way from this location. Too inexperienced and will not tell you when they damage your car. Biggest mistake. When I got a nail in one of my "new to me car" tire I took it to this location close to my house. Past experiences with discount tire have been great. Including one incident where the Gilbert location went out of there way to rescue my Wolfe and kids from a dead battery in a nearby parking lot. No charge and for that I will be forever grateful. This time however I decided to buy 4 new tires with road hazard since my one damaged by the nail could not be repaired. After it taking 24hrs to get the tires in the size I needed they were mounted and balanced. After picking up the car I noticed a new vibration over 40 mph. I ended up taking the car back 3 times because they didn't bother to clean the beads and remove stickers causing my low tire pressure warning indicator to come on once a week. The last time I brought it back they finally seem to have addressed the two tires that had been loosing air but still failed to balance them properly. To make matters worse after getting the car home I discovered the lower panel behind the passengers side front tire is now dented and coming out. I looked back at photos I took when I got the car to confirm this was not just something I hadn't noticed. So now my joy in driving my car has been ruined by the improper work direct tire has done. I am looking for a new tire shop to properly balance my tires and a body shop to repair the damage they caused. Do yourself a favor and find a better place with proper car lifts (not floor jacks) to service your tires. read more

Good selection. Great prices. Fine people with exceptional customer service skills. What else is there? My car and I are happy that we went to this Discount Tire store. read more

Always efficient & friendly service! Great prices and reliable! Highly recommend, especially this location!!!

These guys are the best! They are not pushy about their services but very helpful. I come here and only here when I need new tires and wiper blades. read more

Discount Tire is our go to business for all our tire needs. We always buy our tires there because they are honest and reliable. We also go there when we need air in our tires, and recently when we were having trouble putting in new windshield wipers they graciously installed them for us.The employees are friendly and knowledgeable. The prices are reasonable and the product is quality. read more

Just got my tires done early this morning. It started off great they said I would be in and out within 45 minutes but it didn't turn out like that. We ended up being there for almost 2 hours because my wife already purchased the tires while they were putting them on but she accidentally chose the Queen Creek location. Me and my children were pretty much held there till they fixed the issue even though we already paid and there was nothing else they needed from me. The biggest issue was what they did to my rims which I will be reaching out to corporate because this happened with my Lexus at the Queen Creek location. I thought I would give this location a try because of my experience at Queen Creek and I regret it deeply. My rims are 24" inches so they are not cheap and they are black so when you scrape them it's very easy to tell. I would avoid this location and unfortunately I don't think I'll ever use discount tire nor will I tell anyone to go to discount tire! read more

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This is the best place for tires,instalation,service, pricing. This is the only place to go if you want consistency reliability and service , great job that's all I can say read more

Discount Tire - Tires Near Me - Queen Creek, Arizona

Great service always. Chase was the person who helped me. He's calm and friendly and explained things well.

This is the only tire shop in the entire planet that goes above and beyond. They don't push to sell products although they do offer but up to you type thing. And very friendly and really really tries to help you. I rarely give positive feedback but these guys are just wow. I also seen them help other folks and doesn't matter if old or young man or woman they fully help you. If you have trauma from other tire places, come here and you'll be impress. Just drop your car off or stay and chill and you'll be taken care of. No side BS or nonsense. Service, customer first and they listen to you. Also if you listen to the techs fixing your tires, are all happy too. If you live far enough and reading this, it is worth the drive. There's no such thing as you told us the issue but there's another issue type thing. Nope you get in, whatever the issue is will be fixed. No extra sauce. Amazing!!! Oh and I've been here a few times and have the same or better experience everytime and with different cars too. Come here you won't regret it. Pass all the other places in the area for tire issues and literally come here. read more

I called on a Friday afternoon after Big O tire told me i didn't have an appointment, even though i made it 3 weeks before and called them to check right before i left work at noon. Not only did they not have any record of my appointment, they did not have my tires & told me they would need to order them and wait 3 weeks to get them plus i needed to pay 50% of the costs before they would order them. On top of that they had quoted me $983 for replacing my four tires. Suddenly, today it was going to cost me $1,599. Enter Discount Tire where i have always gone to in the past on Hunt highway in San Tan Valley. They not only showed that they had 7 of my tired in stock on line, but they verified it on the phone by checking for the tires right there and gave me an appointment for an hour later. I drove over right away, and checked in and 2 minutes later they had my Highlander up in the air and changing all 4 tires out. I got text message updates every five minutes, and my car was out front waiting for me out front in half the time they quoted me. This place was the busiest tire store i have ever been to in my life. Everybody was busting their butts and the young man that worked on my car was very professional and really knew what he was doing. But the real treasure at this store was the front counter people! They were flipping customers left & right, and were bending over backwards to accommodate the 30 or so customers and every one of them was working hard just as pleasant as they could be and well mannered too. They were all working together as a team and were smiling the entire time. The place was truly the Nordstroms of tire shops. Nice job everyone! read more

I needed 4 tires for my SUV. I priced the tires over the phone and then scheduled in advance with this store. The price was what they quoted but to my surprise, they didn't mention anything to me about the tire pressure monitor light (TPM) being addressed. I didn't bring it up at the time I dropped it off as I assumed they would either reset the light or ask to fix or repair any that might be bad. I picked up my vehicle and to my chagrin, the dash light was still on. I asked the clerk why they didn't address this issue and he replied that they just replaced the tires as per the quote. I advised him that I rely on their expertise and guidance and if there was an upsell that was needed to fix the TPM's, then I assumed they would call me (I went to lunch while they did the install) to advise me of this optional repair. Based on time constraints, I wasn't able to stay for the added repair. Each wheel costs $60 and he said he could do them for $45 (but not until I asked for some concessions due to their error). I then researched and other competitor's can rebuild the TPM for about $8 per wheel... First world problems I know, but aside from prompt service and a reasonable price for 4 tires, some attentiveness and knowledge on the TPM issue would have been helpful for my older, but well kept Lexus RX350. read more

I DO NOT RECOMMEND THIS PLACE. Long story short I was not offered a resolution until I called the POLICE TO FILE THEFT CHARGES. Even then. After being there first thing in the morning, I did not get a call from corporate with the resolution until 530 pm. I recently purchased 5 truck tires from a different seller, tires that Discount did not offer within the timeframe I wanted them, however I went to this store to have them mounted. Now mind you, I was only upgrading tires because I wanted beefier all terrain tires. The tires that were previously on my truck were brand new Cooper Discover Ht tires (since I just bought this truck) , but they were just not what I needed. I asked the attendant to remove those tires and throw them in the back of the truck because I had a buyer lined up for those tires later that day. At my surprise once the tires I brought in were mounted and balanced, I was informed that they could not return the ones they just removed. Somehow in the same time it took them to install the new tires they also got rid of the tires they removed. They sent them away on their tire truck and couldn't get them back. I offered to come back in a few hours but the attendant stated he could not guarantee they could get my tires back. At this point I was beyond frustrated. So I asked for my tires back, or the equivalent of the price I was selling the tires for to my private buyer. $600. These were 5 Cooper Discover Ht tires, which Discount actually measured during the service and indicated they were new, they still had the nubs. Brian Black, the sale manager did not suggest a resolution, semblance of a lifeline OR suggestion that he cared to fix the problem. He and Discount Tire as a whole showed absolutely no empathy to try to resolve the issue, they had a bad attitude as if my frustration was unfounded and unwarranted. Their customer service was lacking in every way. I called the police to report a theft, when the police arrived to Discount Tire the attendant had solution which was not previously offered. He indicated the truck that took the tires was locked and could not be accessed until Wednesday, at which point they would TRY to locate the tires and return them, otherwise would pay me.the equivalent of the value I would receive from my private sale. The sales manager at that point agreed to write me out a receipt specifying they took my tires. The police indicated if Wednesday came and I did not have my property back they would then file charges. I got home and called corporate and finally spoke with someone in the position to fix the problem the first question Ryan Sparey asked was " I understand we messed up the resell of your tires?" This was never to do about the resell of the tires, or the value I placed on them for resell. The entire issue, and even the reason behind this review is because Discount Tire removed my property from the premises, stole my property, offered no resolution, and expected to okie dokie me out the door. When I finally got my tires back I was give 5 tires, one of which was bald and undriveable. My property was not returned in the same condition at all. I am still out one tire. read more

Discount Tire - Tires Near Me - Queen Creek, Arizona

I have had to come to this Discount location a couple of times in the past couple of weeks and I have received excellent service each time. I thank Justin and his team and Brian and his team on the weekend. Outstanding highly recommend!!! read more

I walk into discount tire pretty busy on a Saturday waited only about five minutes before I was helped. Don't know the gentleman's name but very polite and super helpful didn't try and push me on more tires or services or a higher price tire. Just as I am about to swipe my card a fellow by the name of Justin decided he wanted to be a part of our business. Justin asks why I want the tire I selected. Well Justin it's what I've always run on my car with no issues. I didn't tell Justin I used to work at a tire shop for 3 years. This fine human being then recommends a different brand of tire for me! No way! Guess what they were trash Goodyear tires that were more than the Toyos I selected. Good try Justin I know you guys get certain and higher commissions on certain brands. At least be up front and tell me you make money of the Goodyears don't tell me I'm going to get 20,000 more miles. If you go to this location steer clear of Justin. Other than him no issues. I love fake people who pretend to care and think they are smarter than everyone. read more

Latest UPDATE: The staff at discount went above and beyond. Great communication! they even purchased a new set of valve stems for me. they worked their way up from a 1Star to a 5 Star review. Thanks Discount tire! read more

Excellent service, every time. Very polite and professional. Justin, Daryck, Chandler, et al.

Made an appointment for my vehicle to have the tires rotated and balanced for today. Was seen right away by Hunter, he is tedious with his details, and patient. Kind as well. My service man was Jason, very good with his work and very polite, he went above and beyond and took good care of my vehicle and special requests for the spare tire! I was able to get in and out all in under an hour. An extra plus!, was treated like family by Justin the manager! Thank you all for your great service and quality work! read more

I have been purchasing premium tires from Discount Tire exclusively since that business opened their doors. They still have too notch service and professional sales people. Post Covid prices have gone through the roof. The Michelin tires I purched today for my 1/2 ton pick-up were in the $250 range plus $57 for the single tire optional tire guarantee which I have always purchased in the past at half that price. I opted out on the optional insurance for the first time ever. I purchased two tires rather than replacing all four. My cost was still well over $500. For the two tires. I will start shopping for my tire needs in the future. Discount Tire has great people and great service however has become way more expensive than my last set. I have two more vehicles that will soon need tires. read more

I needed 2 new tires asap & was calling around town for the best deals and not only did I find the best deal at discount, but the customer service was top tier. Daryck helped get me set up and find good tires within my budget and he was amazing to work with! Will definitely come back :) read more

Came in today to get my trucks tires rebalanced and I must say the service that Conner R and the team provided was excellent! I was having issues with my rims being balanced from Big O Tires who had to have tried 5 separate times and fell short/failed each time. Not the Discount guys though! You guys rock 10/10 will be coming back! Thank you! read more

I'm always extremely impressed with the the professionalism and customer service at Discount Tire. I really don't understand why anyone would go anywhere else for tires. Great selection and very knowledgeable representatives. read more

We used to go to Big O and after getting my granddaughter cars tires I finally noticed they sold her an alignment she didn't even get it was Incase she needed one they were crooks. Discount Tire did none of this they treat you fairly and fix flats free and drive by for a tire check for free anytime. read more

The service here has been phenomenal! I had a flat tire/low tread and needed all 4 tires replaced urgently. Serjio was able to get my specific tires in from a warehouse within hours and all of my tires were replaced same day. The service was so quick, friendly, and efficient. I will definitely be returning for my future tire needs. read more

Monday morning, ready to go, trailer is loaded and surprise, flat tire.. great. I put the spare on and head to Discount. I was in a hurry so figured they'd be busy so I'll just drop my tire off and pick it up later. These guys had me in/out in less than 10 minutes, and fixed it at no charge. Guys were all super friendly to boot so very impressed. This is a new location so first time I've been here, though I've used Discount Tire for years. These guys did a great job and got me back on the road quickly, much appreciated & I figured I'd try to give them a little recognition. Keep up the great work guys! Cheers! read more

Had a flat tire with two screws in it. Since traveling the next day, it was imperative to have fixed. Gentleman quoted a time and met expectation. Fixed promptly.definitely coming back when needed. read more

AMAZING experience! I never got out of my car, and the service was prompt & professional. I went to Discount Tire to get my tires rotated. Someone greeted me at the check in sign outside. I told him what I wanted, and he had me pull right into the bay. The technicians lifted the car up, rotated the tires and had me out of there in less than 10 minutes. Everyone I interacted with was pleasant, knowledgeable and professional. I also appreciated that all the employees wore masks and gloves. I will definitely go back there when it's time to purchase new tires. It's so nice to have a top notch shop like this in San Tan Valley. read more