One word to describe the experience here: INCREDIBLE. Our family was on a road trip and halfway we realized there was a nail in one of our tires and tire pressure was getting dangerously low. We ended up at an Exxon, who happened to highly recommend this place as top notch. If you ever come to the Williamsburg location, ask for Sam. He took care of us and went above and beyond just servicing the nail in the tire fix. Superb knowledge, amazing customer service and overall just a SHINING light in a sea of subpar tire shops I've been to in my lifetime. Save your google searches and just come here. Also...I hope they come to the Northern VA area!! read more

Great service! This place and all employees ROCK! Prices are very good and the work is excellent. Highly recommend you try the out!! Did I mention they will check your tire pressures for free? My go to place for tires in 2 states! read more

I'm visiting from DC and unexpectedly need two new tires. Staff member Aaron is very nice. He got me in and out in less than an hour on a Saturday. read more

I am grateful for the service members, such as Mike, at Discount Tire. I was able to walk in and get a flat tire repaired. Thank you so much for your excellent service! read more

We are in Williamsburg for a vacation and our Genesis developed a leak in its tire. The tire is a low profile tire with special rim. We took the car to Discount Tire to get the leak fixed but it turned out there is a special tool required to remove the lug nuts. These folks spent at least an hour on the phone with our Genesis dealer, and Genesis support trying to figure out what to do. They worked with this team to determine a work around and fixed our tire that day. We were so impressed with their friendliness and professionalism. Thank you! We can now enjoy the rest of our vacation! read more

Had 2 leaking tires over a 2 week period- Discount Tire repaired both for free. Second time they damaged the tire and replaced it with a new one for free. Everyone at the store is polite and helpful. They give updates on how service is progressing. Needless to say if I ever have to buy new tires this store will get my business. Highly recommended! read more

Bought there " store brand COOPER?? tires" They lasted 2 years,all 4. Probably should have gone to Goodyear like I was going to do. Don't waste your money, Thay will talk to you like a used car salesman, got me... Not again!!!! read more

I was lied to. I guess it's because I am a woman and they thought I was stupid! Long story. I needed a tire with a nail visible in the tread repaired. AAA said they did not do plugs!! I took it to Discount Tire on Richmond Rd. Williamsburg. I made it clear It was imperative to either repair the existing tire or install a new tire that day because I was traveling early the next morning. First it was going to take 2 1/2 hours to just look at the tire; plug may not be possible due to location close to wall. If not repairable, they could replace the tire with same size but not the same kind. Made sense. But once removing the tire and diagnosing issue, they could not put it back on?? Makes no senseNot sure why? They could order the same tire but would not be in for 1-2 days. I left asking for a call when complete. End of the day; new tire installed, told me they could plug the tire BUT it already had a plug in the opposite location and their policy was only one plug allowed. NO Choice for me because I needed the car. The old tire was only a year old (great tread still on tire). I took the old tire with me. I researched and learned that 2 plugs in a tire is fine as long as they are not in close proximity. The next day, When in Northern VA/Fairfax, I had the old tire looked at hoping I could get it plugged and keep it as a spare. I was advised AND shown that the tire did not have a hole in it!!! They pulled the nail and said it was safe to drive!! My point, why didn't discount tire even look to see if the nail caused a puncture?? Because they wanted to sell me a new tire! read more

Was in need of tires for the truck. Had stopped by a month ago. Went back with a new recommendation from my son. Justin compared both, great knowledge and patience. I went with the Ko2 from BF GOODRICH. Austin installed them Perfectly! Could not have been more pleased Service 5 stars Knowledge 5 stars Friendly 6 stars They have earned my business and more importantly my referrals to friends and family! read more

Mike, Raymond and everyone else in this shop provided great customer service. I ordered new wheels and tires from them and they mounted, balanced, etc everything the day my parts came in. They work quickly. And even when I had to come back to fix a little issue, they took care of me right away. They're very professional, friendly people, reliable, knowledgeable. Great value for your money, can't beat their quote. Cannot recommend this shop enough read more

Discount Tire - 2021 4Runner sr5 premium - Tires Near Me - Williamsburg, Virginia

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The entire staff here was so friendly and helpful. They honored my appointment time and got the job done quickly. Would definitely recommend and kudos to an amazing team! read more

This place is awesome we decided to go wheeling and needed tires for the next day. They found the brand and size we were looking for and got them on that day. We went with the nitto ridge grapplers and they are awesome we have a 2018 Jeep Wrangler JL unlimited we have had since new and it rides soo much better. Everyone was very friendly and helpful I couldn't reccomend them enough. read more

The customer service here is top notch! Quality of product: Superb! Efficiency: Superb I went in and was greeted at the door! The gentleman immediately acknowledged my presence and say someone would be right with me! Within 4 minutes Ray had introduced himself and asked a few questions regarding my visit. Ray went to my vehicle, jotted down a few notes and came back in. He offers me the top three elections of tires based on my vehicle specs. While he did recommend a tire, he didn't oversell. Within 30 minutes, I received a text message that my vehicle was ready! Great customer service. I am now a customer for life! read more

Wow, this place was great! Speed: They replaced all 4 of my tires and had me in and out in under half an hour. So fast! Staff: Everyone was SO nice. They all kept me completely informed the whole time and were really friendly and knowledgeable. Price: Good, competitive prices. The manager even discounted my tires to match the cheaper price when they didn't have 4 of the exact (cheaper) ones I wanted. Thank you! read more

I've bought tires from a lot of different places over the years, and this place was the best, by far. The online ordering was seamless, they were great about scheduling the installation, and they kept it exactly in the timeframe that they quoted me at the beginning. The only hiccup was at checkout time when they lost power due to some upgrades being installed, but that was only a few minutes and not their fault. read more

I love this place. They are friendly, efficient, and very reasonably priced. Twice in 2022 they fixed things free-of-charge. On one occasion I had picked up a nail and on another my tire pressure monitoring system was alarming for no apparent reason. I wouldn't even think about getting tires or wheels from anyone else. read more

Superior customer service on a busy Saturday afternoon! Tire choices were displayed in such a manner that I could compare for price and ratings. Job was finished earlier than expected! This business will be my "go to" in the future. read more

Have been here several times, very friendly professional staff. Get you in and out quick, will continue to get my business.

If you're a woman, be very careful trusting these people. Went there to get a tire plugged because I had a nail in it. They seriously tried to convince me that I could not leave without a used tire put on. What a joke! Tires still have tread on them and my usual guy was able to patch me up safely. Beware people!! read more

I don't even know where to begin by expressing my deepest gratitude and appreciation for what Brian did for me this evening. Got a nail in my tire just as they were closing and my boyfriend was able to call the store and get my tire patched. These guys were wrapping up their night and they still took me in! How incredibly nice of them and caring enough to help me out. The best part, it was FREE!!! Mind-blown! Thank you Brian and everyone else here at Discount Tire for going above and beyond!!! read more

Absolutely the most pleasant people, lots of knowledge and very helpful. I will never use any other tire dealer, but Discount Tire. I would highly recommend this establishment. Thank you, March 20,2020 Honda Element 2004 read more

Sam and Austin are awesome!! Got a flat, pulled in they were extremely busy but still got me in and out within an hour. Plus the service is always amazing!!! I will never go anywhere else for my tire and wheel needs read more

From out of town and had a tire with a slow leak. Service was excellent on a busy Saturday morning. Repaired the leak for free in a very timely manner. Couldn't have been more impressed with their whole operation. read more

Super friendly and professional. They communicated clearly on my wait time, and repaired my tire for free. This business is well run and they have great customer service. read more

Back once again but this time to rotate my tires. Brent jumped to it and got me in. The level of service you get from these guys keeps me coming back. I don't think there is a reason for me to go anywhere else. Shop around and you will still show up here. Great place. read more

Great service and fast. I called looking for used tires, but they have my tire size in stock. Rodney recommended a competitor for used tires and to call back if they didn't have any. It didn't bother calling the other tire place. Rodney gave me a good deal on new tires that were delivered the very next day. I was in and out in less than 15 mins. I will be getting my next set of tires from here in the future. Thank you! read more

The service at Discount Tire is quick, efficient and professional! What more can a consumer want? Sam Peery was particularly helpful, and he was concerned about getting me the best deal. I felt respected and valued as a customer. I highly recommend this business! read more

Great service today from Ray and the team. Thank you for getting me back on the road so quickly. This is a great team of professionals. Joe was my service tech and I was able to watch him work on my car through the reception window. Very polite and respectful young man. read more

I just had 4 tires replaced on our 1957 Thunderbird. These are unusual white walls that we were going to order on-line from the factory. Jake at Discount Tire assured us that they could order the tires, install and balance. I assumed this would be at a greater cost, but more convenient. I was wrong! It was actuality cheaper than had we ordered them ourselves, worried about delivery, etc.!! Plus they did an excellent job of mounting the tires and were very protective of our very special classic car. Jake, Jimmy, the manager as well as Sam, one of the staff, made sure that we had everything we needed and explained each step they were taking to ensure these tires were done right. I was very impressed and would recommend this store to anyone. They were the best!! Susan T. read more

This place is great. The staff is friendly and are willing to go out of their way to help the customer. They were very quick to fix my tire and they gave me updates along the way! I will defiantly be returning here in the future read more

Outstanding experience getting a slow leak fixed at Discount Tire. Excellent customer service. Quick fix for the leak. No charge. Highly recommend these guys. read more

No surprises here... took a damaged tire for repair and was quickly taken care of. Can't say enough about this company as a whole, and specifically Nathan at this location, for their outstanding service! Life long customer - thank you Discount Tire! read more

I have been a discount tire customer for decades, and in fact I bought my last two tires from this location, and returned, even though the kid on the air wrench torqued off one of my lug bolts...nice...I went to get a tire checked for a slow leak. Told the "tech" (poindexter with a clip board) I had plugged the tire, but my plugs were older and not as sticky as new. He preceded to tell me there was dry rot on the side wall (there is not, it is garage kept). He used the tread gauge which hit the border between green and yellow...so he tried again further in the wheel well where I couldn't see and said the tread was getting close. I am an engineer year for thirty years and a car guy. I asked to replace the plug and see if it holds. Tread is good for a year easily. He said they could not, it was a safety issue...safety issue? It has a plug now. The failure mode is slow leak, not catastrophic explosion. Auto tires are low pressure, like 32 pounds. The guy wanted to sell me a $100 tire for $200. Period. I will never return. They get my pep boys auto thieves award...that is the lowest possible insult in my experience. read more

This place is great. I went in due to a broken stem valve on my tire. The staff was friendly, knowledgeable and the store was very clean. After they repaired the valve there was no charge. Earlier I went to Goodyear in Williamsburg. Where they told me it would be between $190.00 on the high and $60.00 on the low. Discount Tire is my new tire store. read more

I've never had better service at an auto place before. Extremely friendly, fast, approachable. Just too notch all around.

Great experience with replacing all 4 tires! I ordered my tires online and got a call early the next morning that they had been delivered to the store. The gentleman was polite and very helpful with setting up an appointment for the next day. I did not have to wait and was greeted by a friendly associate when I dropped off my car. I arranged to pick it up at noon and when I arrived my car was ready to go. Everything was explained about what they had done and they even helped me set up the online rebate. I would recommend this store to anyone needing tires or tire repairs. read more

Great business model and great service. I bought a set of tires for my truck last year here. I've come back twice so far for a rotation and to check my sensors. Both visits were pleasant and were covered in the cost of the tires. This place has given me reason to believe again in customer service. read more

I came in today to discount tire with a nail in my new Mercedes, after explaining that I would like a new tire or a patch if the nail was within the area to have a patch and i was a broke college student the man who was working saw the nail and another gentleman told me they would fix it soon with a compound long term patch. After the next man came back in he told me that the tire was fixed (within 30 minutes). The best part of this experience besides the stellar customer service was the fact that this whole ordeal was free 99!! Matt and Brian were the guys who helped me today. read more

Best experience. They repaired our tire after we drove over a bolt. They had the lowest price for new tires AND for repairs. We called 2 other places and their prices were higher. In fact, the two other places claimed it could not be prepared. This was a last minute, no appointment service because we were on a road trip just passing through. From dropping off the vehicle to picking it up, it only took an hour. Would recommend ten times over. read more

I ordered tires for my truck on Monday morning, Discount Tire of Williamsburg had to have them shipped in from Richmond and was promised they would be in on Wednesday morning. We set an appointment for 8:00 am Thursday morning for the install. It's about an hour commute from my house there depending on which ferry you catch across the James River. I called Wednesday afternoon to check on the tires since no one had called to let me know. After a little delay I was informed the tires were not there but they could have them by the Monday. "The tires are in Richmond and had not been shipped"! But the salesperson didn't know why or why it would take so long to get to Williamsburg (Richmond is 40 miles away). Had I not called it would have been about 3 hours wasted out of my day. Wound up buying the same tires from my dealership Winners Circle Nissan for less money and they had them there Thursday morning for the install. read more