This is one of the few companies that still offer dial-up Internet service. Not everyone can…read moreafford ATT U-verse (DSL) or cable broadband. And it's only $10/month. They have dial up access numbers throughout central Indiana, from Lafayette to Muncie to Shelbyville. Other access methods are available too, such as ADSL, ISDN, bonded 128k dialup, T1/T3, and leased lines. Other services include web hosting, virtual servers, dedicated servers, co-location, and virtual ISP. The owners and their team have been in the Internet service provider business since the Internet was first made available to the public in Indianapolis. They are the founders of Indy.Net. Are you looking for a mom-and-pop ISP or hosting company? Do you want to talk to someone who can actually go into the machine room and push a button? This is that place.

Can only speak about their internet service. The internet was fast and overall reliable but this…read moreis not an honest business. F rating on BBB and I would agree due to false pretense and terrible communication. Fiber internet promotion of 29.99/month with free installation and $100 prepaid credit card. We waived modem box as we already had one. However monthly bill ended up 45.78/month as we were being charged for a "wi-fi modem". We called and was told they installed a fiber box in our garage in order for us to have the fiber internet service. Uhh okaaay this definitely wasn't explained during signing agreement or during installation to us. Anywho when our promotion ended we called to cancel the service prior to billing cycle and asked if we had any bill to pay if we cancelled on this particular date we were told no. LIES. We were charged a full month. Was unable to log into the online account to verify anything nor be able to pay online getting a message we needed to call customer service. They don't prorate service dates apparently. Very certain we cancelled prior to billing cycle but unable to log in to verify as you never get a bill because it's all paperless and they refuse to send us a paper statement with our final bill and billing dates. So we paid over the phone and they have the audacity to make us pay a 4.95 convenience fee because we are paying over the phone with a credit card when it's their fault we can't log in online to pay the bill!!! Thank goodness I removed the autopay and credit card info on the account before cancelling because who knows what else they could have charged us. Never ever will be their customer again. Should have looked up Yelp reviews prior to being their customer.

Overpriced, overpromises, under-delivers. And their customer service is awful!!…read moreNever delivered promised speeds. Would slow down so much during peak hours that the TV picture would pixelate and stop. It was so bad we just turned the tv off. The technician was way nicer and more helpful than the customer service call center. Too bad the service call didn't fix everything. The peak time lag couldn't be fixed. Also, paperless billing means you don't get an actual bill. Ever. And the price increases without warning. Whoop! Save yourself the frustration.

So we have had issues with our home phone ( landline ) for about a year. I really didn't care about…read morefixing it since most of the calls we get are sales, scams, political or charity all wanting money. It wasn't until it started effecting the WiFi that I cared. I finally called and talked to a guy named Dan. I could tell Dan was sorta a computer geek. He was talking to me about ports, overlapping signals etc... He actually seemed knowable and trustworthy. We have been getting mailers about AT&T doing "Free" upgrades to fiber optics. So decided to up grade which is supposed to get us a better router, multiple signals and faster uploads. Appointment set for a few days after the call between noon and 4 to get it all set up. Supposed to take up to 4 hours. Two days later: Got the call from the tech about 1:05pm he was on his way. About an hour after the tech showed up I got another visitor. A young man who said he was my consultant. So he came in and we set up the Smart Home Manager app. Then he wanted to talk to me about our cellphones. I told him the companies we were with and that we were happy with them. He mentioned free phones and a $$gift card. I said nope wont be changing cell phone carriers. I didn't tell him but I don't believe in giving one company all my business. If that one company has issues then you are screwed. And my WiFi in my car is AT&T and it constantly drops my signal. Right at 4 hours later the tech was done and everything seems to be working. With new technology I didn't have to reset passwords on every item that was connected. That was great. He left behind the old battery backup for the broadband phone. He had to come back in and take photos of the new outlet and I asked him about it. He said it was costing the company too much to dispose of them so they just leave them behind. Im hoping I can at least take the battery someplace to be recycled. So far so good. Time will tell if this was a mistake.

Terrible. I called to cancel my service and the representative (Ashley) tried at least 5 different…read moretimes to sell me other services or alternate services. I was like um, I'm calling to cancel my internet because it's so bad where I live. They don't offer Fiber where I am located (Sobro area). I explained it's been spotty ever since I got it. Finally, I was told I'd have an email with further instruction on equipment return (modem and power cord) within 24 hours. I'm not certain that I'll receive it, but we shall see. If not, I'll be calling AT&T back.

I've been a LifeGrid customer for several years with absolutely no issues with their service . . …read more good internet connection at a stable and fair price. But these guys went above and beyond last week to help me! I large tree limb came down on an ATT line in my yard. After spending most of one day trying to find a local ATT office that could get this limb off the sagging phone line in my driveway, I called LifeGrid to see if they run on ATT lines and maybe had a local number. Not only did they have contact with a local office, they set up the removal of the limb! It's not often a company goes out of their way to help a customer . . . this little company is amazing.

I've had service for about 2 years now. Only the internet. No TV. I use my own Asus router…read more Comcast was giving me a very bad connection with 300+ pings and disconnects. Metronet is more stable with a low ping in the 50s or less. The install guy did a decent job he ran a CAT5 cable along the siding up into the addict. Though we needed another guy to come back out and put new ends on the cable. Service goes down about 2-3 times a day. Service people on the phone say it's losing power. Might be the power supply or the box outside. Then the service tech comes out and says it's your router because it's not metro-net's router. So this won't be resolved. I can't go back to Comcast, because it was worse than this. But I wish it was better.

SAVE YOURSELF AND DO NOT GIVE THEM BUSINESS! I have been trying to ensure my services are cancelled…read moreon top of getting a return label for their equipment for over a week now. I have done calls, chats, and now emails and I still do not have a label to send equipment back with. After cancelling my service, I shut off autopay, yet they still took a payment without my consent. The employees are rude and just flat out dumb. One employee didn't know Alaska and Hawaii are states. I have no words. Please file complaints on every platform possible to bring this company to its end.

On June 4th 2026 I went to this location and signed up for Verizon Home Internet Service, as of…read moreJune 7th and upon speaking to several representatives, I still am having issues with buffing, not able to create an online account. I remember when Verizon was one of the best Phone and Internet services around. But that is questionable!!!!. I'm not a satisfied customer at the moment. Don't get me wrong the Staff at this location are very helpful and friendly it's just the when it comes to the Internet services. No five star review or no thumbs up for Verizon Home Internet.. Actually it's more like thumbs down

Not helpful... was sent to this store since it is a corporate location in hopes they could help us…read moretransfer our account. Just told us to call and do ourselves. Explained another Verizon store was even unable to do this and they still were unable to help or offer other advice.

I am a new client to Endeavor over the past several months. My current service is at a new home in…read moreHendricks County that is remote to us until next month. We have been entirely reliant on the Internet Services from Endeavor to monitor the house via a half dozen cameras, water and temperature sensors, along with an alarm. The service has been flawless, and it has relieved a great deal of stress by having constant access to all of the systems we rely on! Endeavor staff were very accommodating and professional even in the face of my not so polite approach and obvious stress. Everyone has very helpful, and I appreciate their demeanor and desire to do what was needed in the face of a stressed-out client. Endeavor worked around our ability to travel to the home for service delivery. The tech support folks have been very professional and made sure we had the connectivity we needed in the very short window we had to get the work done. Thanks to all of the staff and I am looking forward to being a long-time customer of Endeavor.

My mother just bought a house out in the middle of nowhere and my only internet options are…read moreendeavor or starlink. Obviously, I want the fiber optic internet but the company is telling us that they can't set service up in our names until the previous owner calls and cancels his services. So the previous owner no longer resides there and has active internet service at my home where he left his cameras and is probably getting notifications every time we come and go. They tell me that giving them the sales documentation is not good enough for them to end his services and give me service. I've already had all other services turned on in my name without any hassle but they are protecting the previous owners "authorization" even though he has no right to services at my address. This should be illegal!!!

Staff is very helpful and very considerate. They also seem very knowledgeable about their phones…read more They need more help but good help is hard to come by these days!!

I arrived at Spectrum at 1:15 pm. I did not know I was supposed to sign in, so that puts two at…read moreeach register and the one signing in. One at one register is gone and the one signing in before me. Agent that assisted them disappeared. The other one has been sharing her life story with the customer instead of taking care of the customers waiting to be assisted. I did not care to hear about Whitney's job search or her issues at home. Instead of working she was playing catch up with an old friend is what it sounded like. Please retrain your front line in better customer service. She did not call me until 1:55 pm. And at 2 she is finished helping me. This type of work ethic is unacceptable.

Internet/streaming speeds are great. BUT- They have the…read moreabsolute worst team for install. We have had our line buried multiple times. I use that term loosely. They don't seem to know how to bury a line. Killed my grass, and the line is still exposed in multiple places. Even after they had to come replace and re-bury. IDK who they actually hire to come do that work, but there really do not care one bit. I was also told by them that they cannot guarantee the team they send out will properly bury the line because they contract it out. Said I can totally stand out there with them and tell them what to do or bury it myself. Price is great in the beginning, but will definitely go right up. Making it not worth the hassle. Honestly, I'd try one of the other services.

They started out okay with good new customer pricing around $60/mo for Internet. The customer…read moreservice dropped consistency over the years as they became more established and the prices kept going up. By the time I switched to spectrum I was being charged &120/mo for the same basic service.