Service wasn't the best. We had spoken to 4 individuals until we found one that was actually kind and explained things to us. We were looking for a particular Mickey that my daughter had, just trying to find a duplicate as she is super attached to the one she has. One individuals just shrugged us off, like we were wasting her time as she was just standing there. The kind individual offered one that looked similar, which we appreciated but in the end my daughter wasn't a fan. Still we liked how this individual explained things, and interacted with us and her. Sometimes that's all it takes to show good service. Fyi, no free parking even with validation. It is discounted parking. read more

The only Disney store in San Diego. Not only do they sell regular Disney merchandise, but they sell clearance Disney park merchandise as well. The staff is knowledgeable and the value of the products are great. I always love coming here to see what goodies they have. read more

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Sell Disney park items, mix of discounted and regular price items. The clearance/sale items are at a reasonably priced but there's some items that's I've been heavily discounted. The staff is frequently organizing and cleaning the store. read more

Was expecting to be annoyed with just HOW much Disney was gonna be thrown in my face. But this store wasn't as obnoxious. It has a ton of dolls, action figures, paraphernalia and other everyday items such as cups. What I was surprised to not find was a bunch of clothing items which was the reason I came here. The price was slightly below what I thought it would be so I think it's good value here. Definitely better than buying any of it at Disneyland. I didn't see any staff working the floor. In fact I can only remember seeing one worker who was at the cashier. I know there had to be another one but they must have not looked like they worked there. The cashier had back to back terrible customers who were yelling at them. Props to them for being able to hold their composure. Best to come here for simple gifts for children. Not much for us adults there. And not enough things for adult males. I'll have to look elsewhere as I prep for Disneyland. I'll give it four stars for the staff and for the environment. read more

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Don't waste your time. We drove way too far but didn't need to. This shouldn't be considered an outlet as prices are comparable to the regular store. Even with the clearance prices, they are barely discounted. Nearly everything in the store was $20 and up on clearance and if it's cheaper then it's xxl. A 2022 pillow was super expensive even tho it was last years item and it's almost 2024! read more

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I've always had positive experiences coming to this Disney Store. It's somewhat of a rare sighting to see a Disney Store nowadays since so many have shut down, but this place continues to have customers waiting outside until doors open. Pros: -friendly staff -inside the Las Americas outlet, so there's lots of free parking -you can do returns here -they carry current items you can buy online as well as past seasonal items Cons: -n/a read more

Moderate selection of clothes. Worth while clearance items; I would recommend going here before going to the actual Disney stores to get some discounted items! read more

Grandkids begged for me to take them here. We had fun prices are a little lower than what you would pay at the parks.

I came here expecting to see Denise and Karla bases on previous reviews and see what they were made of for myself. Denise did suck. But, Karla had the day off. So, ultimately, I failed in my mission. Thanks, Mickey. P read more

Disney Store - Toy Stores Near Me - san diego, California

I have the most magical experience in this store thanks to Gregory/Gregorio. He told me all the specials going on at the store, also the safety procedures and show the way to best deals and hand sanitizer. Made my shopping felt safe and easy! I absolutely will tell any of my friends to visit this store, the service and the experience is the best ever! And they are following all the COVID regulations to make all this experience and shopping safe and better. Absolutely love this store!!! read more

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Went here last month to buy the Bolt plush stuffed animal. Why you ask? Well I just got a Bolt EV so I wanted to add something to the name by buying a Bolt plush stuffed animal and placing it in my rear view window. I get many compliments if people understand. This store is amazing. ATMOSPHERE: Magical and happy STAFF: SUPER FRIENDLY SELECTION: OUT OF THIS WORLD PRICES: GREAT! Compared to standard pricing. read more

Disney Store - Bolt in my Bolt EV - Toy Stores Near Me - san diego, California

The staff is friendly. They have a mandatory mask policy and everyone walking in without a mask is given one by a front entrance employee. They have some good dealios/sales and disney store exclusives. I think it is just as big as the one at the mall in Chula but without the sales/clearance... literally a wall full of clearance section from clothes to toys and in between. read more

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It's DISNEY! The service was amazing. The cast members are extremely magical considering the busy conditions. They handle it with a smile. I forgot his name but he was the cashier when I went today 4-1. He was the most amazing cast member. I noticed he was an ambassador so he was super nice, efficient, and magical. Love this store. read more

I only really come here to shop for Disney x Starbucks cups but overall I love the store

Dude, its Disney stuff at a DISCOUNT! How can you go wrong? Well you could because you'd end up buying way too much stuff. Do I really need a Genie tie? Damn right I do! Clearance sections can have up to 70% off depending on the time of year. Your best bets are during seasonal changes. However, one thing I also noticed is that there are park (Disneyland, CA Adventure, and the Disneyworld Parks) clearance items available as well. So for instance you can find an Epcot Center T-shirt which normally wouldn't be available in the west coast. As we know, since Disney has rights to Star Wars and Marvel stuff, they also have that gear too. Moveth over Woody, here cometh Thor! Lines can get horrendous but they move quickly and the cashiers even have fun with it using all sorts of stuff to wave in the air and get your attention. The time in line goes by fast as you hum along to your favorite Disney tunes. "Look at this stuff. Isn't it neat? Wouldn't you think my collection's complete?" Wouldn't you think I"m the girl....wait a minute.... read more

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Ace D...i'm the Disney geek...i am here monthly..can't believe i didn't review it first!! :P i have been a huge fan of this store...i think it's the only disney store outlet in SD...some things are the same price as the disney store in the malls, but some things are ridiculously cheaper...they even recently starting selling clearance stuff from DISNEYLAND!!! don't be mistaken...the Disney Store items are not the same quality as the Disney Parks merchandise...the stuff you get at the park is much better quality...there is a good reason for them to be charging you more...but now...you can get it at the outlet!!! i generally do most of my xmas shopping here (throughout the year)...birthdays, easter, v-day...basically every occasion shopping is done here. i even buy plush toys here and when we go to Disneyland i bag it up as if i bought it there!!! ...if you are lucky enough to show up on a day that all clearance items are additional 30% off...you are in super luck! tees for 99 cents, toys for about the same...plush for about $3...you cant go wrong here! some days are better than others...and it is extremely overwhelming...never agree to pick up stuff for anyone else...it's hard enough finding the sizes and thing you need for your own kids... plan AT LEAST an hour in this store alone... read more

We had a great experience with Ruby. She was so patient and helpful. I forgot to use my Disney Visa and she nicely returned all items and charge me again. read more

This outlet is that the Las Americas outlets and I highly recommend checking it out. Half of this door was merchandice that was for sale at the Disneyland Park but it was so much cheaper at the outlet. You need to snag things up quick as all the best sizes do go quickly though. I am giving it 4 stars as I love that this outlet has merchandice from a Disney land parks for cheap. However I'm not giving it 5 stars because a lot of items did not have prices on them so that was frustrating and you have to buy a bag at the store. When I was asked to buy a bag I assumed it would be the 10 cent fee that is normal in California and I was fine with that but no they gave me a tote that was a $1.25 and will never use again and they didnt tell me prior. I saw it on the reciept!! read more

Helpful staff. I came here in search for deals on Cars, Marvel, and Star Wars things. Everything I looked at was full price. Not sure what the point of this store operating at the outlet center to be. read more

I love coming here because of the specials that they have. Everyone here is friendly! Really nice! EXCEPT, a lady named Denise! Yes, I will be putting her name on here so everyone is aware of how rude she is. I mean come on! It should BE THE HAPPIEST PLACE ON EARTH! Since the parks are not open now because of COVID. But man, she has an attitude like if she doesn't want to be there ! I was just there 5 min ago , she rang me up and she rang me up for a different price. When I mentioned it to her. She gave extreme attitude because she said "NO! THE PRICE IS $12.99!!!" She even yelled at me. I showed her the price which was $7.99 for a long sleeve shirt. It puts you in a bad mood because nobody should be treated like that. And again HER NAME IS DENISE! HOPEFULLY MANAGER TALKS TO HER ABOUT THIS PROBLEM! P.S This is not the first time she treats us and her customer like this. TERRIBLE ATTITUDE ! read more

I love the Disney store. My daughter loves all the princess stuff. We walked in and we see the princess side of the store on the right. The store has air conditioning and was clean. While we walked around, one of the employees gave my daughter a piece of coloring paper with Ana and Elsa on the paper and offered my daughter three crayons. That was super nice of him. Friendly staff that works here. I also saw Mickey Mouse in the middle of the store. I took a photo of it. Who doesn't love Mickey or Minnie? I'm still a kid at heart. When it comes to my daughter, I end up taking her to a Disney store. I will even buy her a toy sometimes. I think she will never outgrow this store. They even had shirts for adults. How cool is that? They have some clearance items near the cashier. Some of their stuff is marked 50% off. Great deals if you can find them. Awesome store! read more

Disney Store - Mickey Mouse! - Toy Stores Near Me - san diego, California

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Did not find much of a selection for clothes or games Don't go on the weekend as parking is terrible

I went on Sunday and in the website says that open at 10 am and the truth is that they open until 12 pm on Sunday and they don't put any sign and the people start doing líne thinking they open at 10 am read more

Disney Store - There is not any sign of the schedule In the website says they open at 10 am and they open until noon . - Toy Stores Near Me - san diego, California

We just visited this tire and they regusto to let myself and my kids enter because of their face mask exemptions. Remind you, we have been here before during the close downs and we've never had an issue. I'm very aware of the law and medical waivers and exemptions. I'm very upset at the way they treated my children. I spoke to the manager and supervisor and obviously they are not aware I can sue the retailer. I'm in contact with corporate and retailer at this location. We will no longer support this business and all Disney chains. As a supervisor/manager, I recommend they receive training how the law works during these times. This retailer will be hearing from our lawyers. read more

Good deals! Packed during holidays! Messy but that understandable because this is an outlet. it is by the USA-Mexico Border. People from Mexico also come here to shop. read more

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DISNEY STORE OUTLET!! EVERYTHING HERE IS SUPER CHEAP! The clearance price for Tsum Tsums are $1.99!!! YES, YOU READ THAT RIGHT! Only for clearance though. Disney mugs are about $6.99!!! They also have all the stuffed animals and costumes to your heart's desires. Don't even bother going to the regular Disney Store. read more

So it's not a Disneyland Park quality store but what can you expect on a bargain? I found a doll for my niece for $15, then they had it for $30 at the other stores. We ended up getting two. We also got her 10 barbies of all the Disney Princesses for $100...That's $10 a pop all at once, and they were prettier than the ones that you get separately ... that child is spoiled. I got a $3 Nightmare Before Christmas shirt for my little one...What a deal! The price didn't say so but that's the way it rang up. Anyway, you can find really good deals on some really nice things and make your kiddos spoiled brats too. read more

Unlike other Disney Outlets I've been to, they actually got a good amount of discounted merchandise from the parks. They don't call this an outlet so they offer regular price merchandise as well. Friendly staff. read more

Drove 30 min to check out their selection of Vinylmation. I could not believe my eyes when I saw them on sale for $1.99 each. Sure the selection is limited, but I was able to snag 25 different vinyls that I plan to use as traders. Call ahead to see if they have anything you are looking for. They had Sea Creatures, Astrology, Zodiac, and a few CYO. I also snagged a Cars 2 set for $14.99. The store was a lot bigger than I expected. It was very busy too! They have a great selection of plush and clothes. Will be sure to come out again! read more

Sorry but no bags, they make you pay for bags? Spend over $100 and charge for bag. No other stores in outlet did that. Come on Mickey!

wont service ever !! every time I go everyone hates there life not a Disney vibe at all and every employee only speaks spanisn and if you don't they are not very nice ! read more

I can't take my kid to Disneyland all that much, but the Disney store sure does come close. I find everything my daughter likes and wants here, she's so happy with it all. Great store. I wish I can give it 5 stars, but my daughter wanted a toy that didn't have a price tag (we didn't notice), so when we went up to the register the lady just "assumed" it was $14. and that's what she marked in the cash register, I said let me look for another one to confirm the price, and sure enough, it was only $5.99 but on sale, so that toy was only really $3. Double check the prices! read more

I have such a love/hate relationship with this store. While I love the bargains (when bargains are to be had), this place is a pain in the ASS to get to, get out of, and just overall deal with. But when you have a mini me who's obsessed with any and all things Disney, you cowgirl up and be an awesome parent and deal with this place. It's hit or miss, though. And don't even bother on the weekends. Unless you like shopping Hunger Games style and are ready to shank someone at any given moment. Then may the odds forever be in your favor. read more

Nice place to come in with kids to relax and shop. There's a nice small play room for the kids to color and watch Disney shorts. They also have a large selection of Disney toys, coffee mugs and shirts. The staff is fairly friendly. Definitely one of my to go spots at the mall just to check out because I'm a major Disney fan! read more

Love this store....I drive 30 minutes just to buy stuff there....totally worth it, great service awesome cheap disney stuff!

The prices are cheap, and you can find merchandise from Disneyland, but the store was really messy and things seemed to be thrown together.

Nice selection of tsum tsums! They had several of the new mini expressions and some mediums and larges. Everything was pretty much on sale at this location. read more

Karla super amazing. Loved coming here and she made the experience better! Will come back and I hope to see Karla here again! See you soon Karla! read more

The most friendly and welcoming Disney Store in the county. At the other store I visited at fashion valley the manager was not magical nor was she helpful. The San Ysidro store is magical, fun and above all they make the kids happy. Whenever I need to go to a Disney store, this is the one. Five stars for this location read more