[[HIGHLIGHT]]I've been going to Diva Nail Lounge for two years now, and Tram and her team always greet me with the kindest welcome.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They're truly wonderful -- patient, helpful, and so creative, especially when I walk in completely indecisive. They always help me pick the perfect color and even offer great suggestions on how to keep my nails strong and healthy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The customer service is consistently amazing, and I love that this salon is right here in my Phinney Ridge neighborhood. It's so convenient and always a pleasure to visit.[[ENDHIGHLIGHT]] The color selection is wide -- especially the OPI & DND lines, which they carry many of the trendy shades. The salon is spotless and well-maintained, and I've never had a single issue. At other places, I've been over-manicured and left sore, but never here. [[HIGHLIGHT]]Tram, Annie, and the rest of the staff are absolute gems.[[ENDHIGHLIGHT]] I'm so grateful to have them as part of my little Phinney Ridge community!! read more

Diva Nail Lounge - Builder Gel manicure by Tram. - Nail Salons Near Me - Seattle, Washington

[[HIGHLIGHT]]Small woman-owned business, online scheduling, friendly customer service, and a cute Vietnamese Cafe next door.[[ENDHIGHLIGHT]] New nails and lunch to go. What could be bad? read more

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I stand by my experience 100%. Also, when I offered to pay, I was told I wouldn't be charged. [[HIGHLIGHT]]As a repeat customer of the previous nail salon before ownership changed hands, I never had such a bad experience there or elsewhere.[[ENDHIGHLIGHT]] read more

Diva Nail Lounge - This is one of the women who treated me horribly. - Nail Salons Near Me - Seattle, Washington

[[HIGHLIGHT]]The manager is gracious and professional and good communicator.[[ENDHIGHLIGHT]] Very efficient with the time and affordable shellac. [[HIGHLIGHT]]Great customer service![[ENDHIGHLIGHT]] read more

Diva Nail Lounge - Nail Salons Near Me - Seattle, Washington

[[HIGHLIGHT]]Booked an appointment online for a fill.[[ENDHIGHLIGHT]] Arrived on time to the appointment and once it was my turn the lady said that I can't have a French tip because that is nail art. [[HIGHLIGHT]]I asked if I can just change the appointment with nail art, she said no that I can't only request one color and that I will get charged full price if I don't get a service.[[ENDHIGHLIGHT]] I said that I am not canceling. I wanted a service and that they couldn't provide it and I thought it was not fair to make me pay full price. She proceed to tell me she will charge full price and I told her I'll pay half since it's what it says there. she wanted me to get a pedicure which I explained I wanted a manicure. She said it was my fault and I need to pay [[HIGHLIGHT]]Very difficult and unreasonable lady. 0/10 customer service[[ENDHIGHLIGHT]] Will not be back read more

I'm not sure why this place has such negative reviews! [[HIGHLIGHT]]I have been going to this place for over 2 years and have had such a great experience![[ENDHIGHLIGHT]] The staff is great, it's clean and you can easily book and pay for your services online! I would highly recommend Diva Nail Salon! read more

Nails broke after 2 days with little to no hard impact and was one of the more expensive places I have been. [[HIGHLIGHT]]I called to try to get a refund due to low quality work and was offered nothing.[[ENDHIGHLIGHT]].. read more

Diva Nail Lounge - Broken nails - Nail Salons Near Me - Seattle, Washington

This is my new go-to spot in the Phinney/Greenwood area! Affordable, beautiful & calm atmosphere, and such kind staff. I've been waiting a while for a nice salon to pop up in the neighborhood, so when I heard they opened up last month I had to give them a try. I made an appointment online. My technician was so kind, and really made sure that I was comfy. They had all sorts of cold & hot drinks, and nice chairs. I got a Shellac manicure after having really old dip polish remaining on a few of my nails. The tech worked absolute wonders on my very overgrown nails & cuticles. The paint and shape turned out amazing--She really took her time, and even suggested a third coat of polish after finishing a slightly translucent second coat. She didn't even end up charging me for the dip removal service (even though it was only a couple fingers, still a removal service imo!). I'm so glad they've joined the neighborhood--I'm excited to go back for a pedicure! read more

Diva Nail Lounge - Nail Salons Near Me - Seattle, Washington

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Been here twice now. [[HIGHLIGHT]]They are super kind, clean space.[[ENDHIGHLIGHT]] I get the basic pedicure and they are very thorough, nice massage and hot towel. Easy to park nearby. Definitely recommend! read more

Such a peaceful and beautiful place. [[HIGHLIGHT]]I was treated with such kindness[[ENDHIGHLIGHT]], and my regular pedicure lasted for longer than my last gel one! read more

I'm so glad I found this place and now I don't want to go anywhere else. It's small, a quiet environment and the staff are very nice. My nails always look great and they listen to what I need. Some salons are crowded and they rush you in and out, are rough and aggressive with the massage portion (even when I say I don't like that) - but Diva Nails takes their time to listen and make sure you're getting the experience you want. read more

This place has terrible quality work, and [[HIGHLIGHT]]very poor customer service.[[ENDHIGHLIGHT]] Do not waste your money or time.

Such an amazing experience and relaxing overall. Everyone is so kind and friendly and they pay attention to details!!! Great for friends to come together. This is a great location easy parking and its very clean inside. Will come back again for sure and recommend everyone! read more

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This nail salon's atmosphere is amazing. Friendly staff and clean/modern facility. Went to get my first pedicure for my birthday and they did an excellent job. Highly recommend! read more

Diva Nail Lounge - Pedi - Nail Salons Near Me - Seattle, Washington

We had an amazing time getting our pedicures done! Took my partner for his birthday and we really appreciate the attentive and excellent service from the owner and her team. They were a joy to talk to. Their elegant decor and comfortable environment made the experience even better. Highly recommend! read more

Diva Nail Lounge - Excellent service from an amazing Diva team - Nail Salons Near Me - Seattle, Washington

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[[HIGHLIGHT]]DO NOT book here. Worst customer experience of my life.[[ENDHIGHLIGHT]] They force you to put a credit card down in advance, and then I called to tell them my daughters and I aren't feeling well (the family came down with illness) and we need to cancel so as not to infect the staff, they refused to provide a refund or reschedule, charged our card, and HUNG UP THE PHONE ON ME. [[HIGHLIGHT]]I was spoken to with unbelievable disrespect and it is completely insane to me that they would charge my card before receiving the services and refuse to adjust when we are sick.[[ENDHIGHLIGHT]] I will never be returning here, and if you like a customer service experience that is respectful, I would encourage you to stay away as well. [[HIGHLIGHT]]The woman I spoke to on the phone was insanely rude.[[ENDHIGHLIGHT]] Wish there was a 0 stars option. read more

Such a cute place! [[HIGHLIGHT]]Staff was all very friendly[[ENDHIGHLIGHT]] and they did such a good job on my nails! Pricing was reasonable as well!! Will definitely be back again! read more

If you're looking for a high-end ambiance along with upscale treatment, Divs Nail Lounge is your salon. Everyone was so kind and happy. The facility was absolutely stunning. It has the luxury/modern, yet comfortable atmosphere. Will definitely come back here again. read more

Diva Nail Lounge - Fresh mani n pedi - Nail Salons Near Me - Seattle, Washington

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Tram and her team have done it again...have been going for 4 plus years and their new location was BEAUTIFUL. They did an amazing job on ny dip nails and extension for my special day amazing service. read more

Diva Nail Lounge - Dip nails, expansion light pink and coffin - Nail Salons Near Me - Seattle, Washington

This is one of the best manicures you will get! The space is immaculate and comfortable; the service is amazing - they are so attentive to detail. I said my cuticles needed extra help and she checked them and did small adjustments three different times through the manicure. It's quiet and peaceful, and the women working there are amazing! I also got a great pedicure that still looks perfect 2 weeks later. My go-to neighborhood gem! read more

I booked a pedi with massage and gel nails. During the pedi Anh rubbed lotion all over my feet and when I asked about the massage, twice, she only smiled. Then Tram, the owner, walks by and says they didn't know I booked a pedi with a massage. Then Anh paints my toes and they look terrible. Tram shoos her out of the way in a very routine manner because this has obviously happened before. Tram starts over and we're now 30 min in. An hour later my finger nails hurt and are bulbous looking. The mani chairs look directly into the open bathroom and toilet. The lotion smells hideous. There is no massage with the manicure either. To top it off they overcharged me and when I asked them about this Tram said she needs to Venmo me the delta instead of refunding me on the platform I paid. I shared with her how displeased I was and she argued with me that I wasn't overcharged (we had to do the math together) then argued with me about the experience. No compassion. I wasn't expecting luxury based on the prices but this was ridiculous. read more

Amazing nail salon with the sweetest workers. They did an excellent job and were so thorough. And it wasn't just me, they had happy customers throughout my time there. They had beverages to offer and lots of dip color options. I will definitely be returning! read more

i would encourage everyone to never give this woman service. the salon will charge your credit card regardless if you received the service or not, and they refuse to accept any cancellations even due to sickness. [[HIGHLIGHT]]to state that you have my card info and threaten to charge it because i'm sick and need to cancel (for the benefit of you and your employees) is completely twisted and horrible customer service.[[ENDHIGHLIGHT]] DO NOT COME HERE. to be clear this woman charged my credit card 150 DOLLARS AND THE APPOINTMENT HAS NOT EVEN HAPPENED YET. this is ridiculous. read more

Diva Nail Lounge is the best salon in Seattle! Tram and her entire team are incredibly kind and professional. They always do an exceptional & careful job and are great at suggesting new colors based on pictures. I cannot recommend Diva Nail Lounge enough! read more

They took great care of me and my husband! The space is clean and relaxing. The pedicures were great. There's even la croix to drink!

This nail salon is fantastic and I'm so glad I found it! All of the staff that helped me were great, but Tram, the owner, was exceptional. She was kind, funny, personable, and really seemed to care about my experience and getting to know me. My nails turned out beautifully too and the price was totally reasonable! Cannot recommend this place enough (but please don't book during my favorite time slot ) read more

Could not be happier that Diva opened in our neighborhood. This is now my nail place! They are so friendly, the decor is lovely and comfortable. The salon is small enough to be quite and relaxing. The manicure and pedicure were the best I've had in Seattle. read more

Changed the appointment time on us. They asked us to come in an hour early then canceled our appointment/fully charged us when we showed up 10 min after. We rearranged our schedules to help the owner out cuz she was "too busy" to take out the original appointment. Super unprofessional when I tried to talk to the owner. The owner charged my credit card in my face for the "missed" appointment and laughed at me mid-conversation. The owner made a scene in her store in front of customers who were coming to our rescue. This place is a scam. In a place like Seattle with so many options, I can't imagine why anyone would go here. read more