Not transparent about appointment. Called 8 days prior and explained service needed. Made appointment for following Saturday based off of availability recommended by Alonzo. Arrived in morning expecting vehicle would be started soon. Dod not happen. When I inquired I was told vehicle would be worked in based off of other vehicles needing service. Charma maybe, but Alonzo checked me in at my "scheduled" appointment time. When I followed up why my vehicle hadn't been started he told me all vehicles needing service are checked in in the morning and then rack and stacked on priority. So I asked if I really needed an appointment and if I could have dropped off anytime during the week and was told, yes. Long story to say, appointments don't have ANY value. Definitely recommend getting true vehicle maintenance somewhere else. Good for unscheduled oil changes...maybe read more

Thank you for making it right. I understand there are always problems and I appreciate you listening and making it right.

Went by for a quick oil change and fuel filter change that I normally do myself for under $120. Should've gotten a quote before work ever started but in the end it cost me right at $400....Fuel filter markup was over 100%, and double charge on labor...charged me an hour labor for both oil change and fuel filter change each and complete job was done in 25 mins. I know people have to make a living, but to jack up pricing and markups like that is really ridiculous. I normally steer people away from dealers because they do this same tactic, however, I got a quote from the local GMC dealer for this exact same service and it was only $217.00..........Very disappointed in pricing when you try to use local and not big box store, but they have lost a customer for life along with whoever ask me about them. read more

Recently, we had a flat tire and took it into Midas to get it repaired. They repaired the tire and put it back on the Tahoe and put our spare back. 2 weeks later, that same tire fell off the car while my wife was driving. Lug nuts came off and the tire just fell off! Luckily my children and wife came to a stop safely. I called Midas and Brandon answered the phone. I told him what happened and he immediately apologized, told me to get a tow truck and bring it into the shop and they would pay for everything. I was out of town so my wife was nervous she would have issues when she got to Midas, but immediately upon arrival Brandon talked with my wife, made her comfortable, and took care of everything. They replaced the rotor, the thread studs, the lug nuts and the rim without any issue. They stayed open late to take care of us before the weekend hit. There was a mistake made when we came in the first time. However, they went above and beyond to make it right and we appreciate their great customer service. We will be returning to Midas again. read more

I'm updating my review and dropping it to one star. As you can see, Midas appears responsive to these negative reviews on yelp and directs you to fill out a form on their website so that they contact you to make it right. I followed their instructions and filled out their form. No contact has been made. They make it look as if they are responsive and willing to fix things but aren't really. I will update this if something changes. read more

So, I decided to rebuild the whole front end of my wife's Cadillac. I mean every part, bushings, ball joints, inner, and outer tie rod ends, wheel bearings, shocks, rotors, pads, calipers, and brand new wheels and tires. Everything, and I could only get it so close with a tape measure. Anyway, I went to Midas to have the alignment done. What a mistake, fast forward three months to the day. I was changing the oil and noticed the front tires were worn to the wear bars, and the rear tires are still like new. (AWD vehicle by the way) So basically, their shitty alignment cost me $1k. Two new tires, and a new alignment. I missed a huge red flag, when the counter person told me it wasn't that far out, and couldn't provide me with the print out that shows deviation from factory. read more

Worst auto experience ever, poor workmanship, blatant oversight of glaringly obvious problems, terrible communication it's almost like one doesn't need to know anything about cars to work here. If you care about your car, money, or time DO NOT bring it to this midas. read more

The best place to call when you need quick service. The staff is friendly, very helpful, and very respectful to our veterans.

Do not take your vehicle to their new location. They completely ruined my girlfriend's car. Went for a simple oil change. Now it's leaking oil. Leaking coolant. Now we have to wait till Monday to get a refund. Customer service was great so far. Yet the work doesn't make up for it. read more

Called & left a message for a quote on a job. After one full work-day no one even had the courtesy to respond to me. Thanks but i'll go to the competition. read more

I was in desperate need of getting my brand new 2019 Ram truck flushed out. I needed a second heater for my workshop in the bed. The auto parts store gave me the wrong antifreeze causing the truck to overheat. I went to the Dodge dealership and they told me the antifreeze was contaminated, after showing them what I purchased. I purchased the Dodge Ram antifreeze and headed to Midas. These people at Midas were great, I had a emergency and they took care of everything, cleaned up the truck afterwards. The counter person taking my information was great he got me in on a emergency, the technician was great giving me some advise on the extra heater hoses, what was going on, overall status. Everything was great afterwards, the back flush cleaned out the contaminated antifreeze, the Dodge Ram antifreeze was used, and best of all the truck engine is fine. These people at Midas are awesome, trustworthy, great service. David Wasilla Locksmith safe & Vault read more

Had good oil change and lube job! They were very friendly and professional. Completed the job in a timely fashion as they promised!

Won't take our vehicles, anywhere else! Best plc in town! Always friendly, even when swamped...

Staff is always professional, courteous and prompt with service. Knowledgeable able any questions I ask. I have been a repeat customer since moving to Wasilla two years ago. read more

These guys are amazing! I've been getting oil changes done but just had to get back lights repaired. Not bulbs, not fuses..., complicated messed up wiring probably because it used to be an APD truck. Took the whole day to locate the one faulty wire because of all the extra wires left over from it's life as a 'surveillance' vehicle. The final price great compared to what it could have been somewhere else 'by the hour'. Will keep going to these guys!! read more

I am so very happy with the quality of service and repair I received from Midas in Wasilla. Excellent all the way around. 5 BIG STARS!

The worst place in the valley. I paid $1000 to have work done and I had to bring it back twice. On the 3rd time going there I also needed an oil change, thinking they could handle that he was sorry for the inconveniences and gave me a free oil change. Fast forward to today I'm at a different car place and they are tell me there is no oil at all in the car. I've heard of them saying they did repairs when they did nothing. read more

Got new studded tires put on, then the car would shake really bad at highway speeds. They got me right in to re balance them for free which is great but I also witnessed them impacting on my lug nuts back on with a 1/2 air gun and then not torquing them down after. The receipt says they were torqued to factory spec at 75 ft lbs. That is a lie. Your lobby is nothing but glass to view your techs working, with that in mind, you may want to buy a torque wrench! read more

We've used Midas for years. Their staff is always friendly and helpful. Appreciate their up front time expectations and thoroughness.

Update: Spoke with the manager of the store. I specifically asked that I be contacted after 5PM, in writing, on their web site, and he called in the middle of the afternoon while I was at work. Nothing came of it. He said it was unfortunate I had already gotten service somewhere else because he may have been able to "work something out". The manager indicated the work came with a 12-month, 12K mile warranty even though the paperwork indicated 90 days. The manager admitted the warranty was confusing in light of the written documentation and brought the discrepancy to his leadership. Looking at the rotors, they were discolored by heat damage, which should have never happened. There were less than 8,000 miles on these new rotors. I'm driving a Dodge Caliber for my work commute. Nothing unusual about that. No offer to take a look at the damaged parts. No offer for a refund or partial refund. I stand by my review. I recommend avoiding Midas based on my experience and the experience of my friends. read more

The whole process was so easy. I booked online and got a confirmation call and e-mail immediately. The drop off and pick up process was cake-- I'll definitely be coming back for future oil changes. read more

Great service. We had some CV axles that needed replaced during the middle of a roadtrip and they did the work same day in a few hours at a fair rate. Nice crew all around there. read more

Walked out of work to a flat tire today. Had less than an hour to air it up and get to a service center for repair or I would miss my kiddos basketball game. Wasilla Midas got me right in and out and on my way! I made the game on time even!! I highly recommend the team at Wasilla Midas! Thank you! read more