Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

The doctors are great, but that's about it. Frames are a bit overpriced, and some of the staff are…read morekinda rude and loud, wouldn't buy from them.

The Town Street Clarkston eye care was my doctor for the last 30 years. After my yearly appointment…read morein January they ordered me new contacts at $200. After trying them I decided to see a cateract Dr I was told that I needed surgery in both eyes. When I tried to return the contacts they refused saying it was their POLICY to not accept them after 3 months. The package says that they are good until 2031 I'm out $200! They keep asking me for a $10.00 amount my insurence didn't cover! VERY POOR SERVICE

I've been coming to RiverView Eye Associates for more than 30 years. At first I wondered how going…read morecorporate might effect them. I didn't notice right away, but what I did see isn't good and after multiple occurrences I have to assume corporate is driving some inscrutable practices. WATCH YOUR RECEIPTS! On 3 occasions they have added a supposedly optional EYEWARE PROTECTION charge and never explained what it is or how to use it. We always decline it. We usually pay for our glasses out of our FSA account. When they stick on this protection it gets rejected by our FSA account and it causes our account to get frozen until we send a check to the account management to cover that charge. They have done this to us twice. This time after losing a pair of reading glasses I called and asked for replacements. I asked for exactly what I had on my previous visit. After not hearing for 3 weeks, I called and was told they weren't in yet and they would call me. They called me 20 minutes later saying, "They just came in today" I went and picked them up. I told the I was using my FSA card. When I got home I saw a $30 charge for the supposedly optional coverage that they didn't tell me they added, despite me telling them to duplicate my previous order which didn't have it. We have told them repeatedly the problem is causes so I didn't think to look till I got home, Fortunately they did void the entire bill and re-enter without the additional charge by phone. I'll see how this works out.

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

Friendly staff and the opticians are always kind and efficient. While they don't have the most…read moremodern frames to choose from (I got to eyes on high for the frames, their sister location), they're an easy appointment because they're small, quick, and friendly. I love on the other side of town now and I'm happy to make the trek every year.

Friendly, quality service from nice people in a convenient location. Couldn't ask for better!read more

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?