OUTSTANDING customer service, response, finished project and they were more than $1000 LESS than…read morethe other 2 bids I was given!! My project was unique, I have butted glass windows and the center panel was hit and shattered in a million pieces. Thank heavens it was tempered so it sat shattered and standing until it could be replaced. They somehow replaced only the center panel and complete, it looks like it never happened. They now have earned my loyalty and trust. Now, I'm a #1 fan!!

Called Glass Doctor for an estimate to replace a leaky dual pane glass section of a door going out…read moreto my patio. After three calls and numerous photos sent to them they gave me an estimate for $440. The estimate that was signed by me clearly states no deposit is necessary. See photos below. Days later their tech came out to measure the needed window. After he left I call Glass Doctor to see the timeframe for installation of the new glass. I was told 6-9 days to get the new glass in and another 6-9 days to wait for an opening in their installation schedule. I politely stated I would like it sooner. The lady said she would speak to the Owner. The Owner called back, mentioned nothing about my wanting the glass sooner, but ONLY TO DEMAND A 50% DEPOSIT. I said, no one has ever mentioned a deposit in the several calls between us. The owner stated it is their policy to collect a deposit. I stated that that wasn't on the estimate. In fact it says no deposit needed. She got very upset with me and stated that she doesn't like the way I'm talking to her. Huh? I wasn't rude, loud, condescending at all. The friends listing on speaker at my home were laughing at her claim. She stated I should find a new company. I said, I would write a review about this and she replied she didn't care. She would just add a reply claiming I was rude to her. So expect that she will be doing just that. Bottom line: The owner demanded a deposit from me as a way to be mean. Frankly, I have no issue with doing so but to demand a deposit simply because I'm inquiring about an estimated install date is unprofessional. Sounds to me I would have been waiting a lot longer than estimated for my glass.

I wanted to give this company 10 stars!!! We just moved to…read moreSt George into our new home. We didn't realize that the guest shower had an issue with leaking (more like flooding ) under the door until we had a guest. A couple of handymen looked at the problem & said it could be costly to fix. One suggested calling a glass company that installed glass doors before spending $$$. Made sense. I called Desert Star, explained the issue & I thought it would take forever & $$$ to get someone out for this small job. Soon after, Reese, Desert Star installation supervisor called, came out, gave us his analysis ( which made sense), said HE'd be back the same day to fix the issue. He kept his word & the next day when I used the shower - the problem was fixed!!! Keep in mind, this is a glass company that does large custom installations. Reese was professional, caring, neat and efficient even on our small job. We are retired business owners and this small job will eventually lead to bigger ones. Reese is awesome & would trust he'd get any future jobs done well.

We have had a number of glass projects done by Desert Star and the work and material has always…read morebeen top notch. The folks there are friendly, knowledgeable and helpful. We highly recommend this company for glass, etc. projects.

Tyler and Seven fixed our window and did a fantastic job. They showed us what they did and answered…read moreall our questions. Thanks to Todd too hard work getting us exactly what we need on time!

I had a couple of warranty issues which Cort came out and addressed with his team. My stackable…read moresliding door did not close and lock properly. After looking into it further, it was determined that the door had warped, so they ordered a new one. Justin and Doyle came out to install the replacement door and were great - on time, courteous, and efficient - would use them again in the future - Thank you team Jones Paint & Glass!

Awesome service and fast appointments! These are 1st class people and operation! I can't say enough…read moreabout the great experience I had!

Very quick response and helpful. Had a phone call and a good quote in about 5 minutes. Nice people…read moreand quick to please.

I wouldn't recommend this business based on my experience. Pricing was high for the services…read moreoffered, communication was very slow, and they repeatedly didn't show up when promised. Each delay came with a new excuse. Overall, the experience was frustrating and unprofessional. There are better options in the area.

Before moving away from St. George, this was my number one service place for the old cast iron wood…read moreburning stove in the house I rented. It was constantly giving me problems and was pretty hard for me to figure out on my own. Luckily Tim came to my rescue and was able to get it running in no time! He then gave me detailed instructions on how to continue to use it with the promise if I ever needed guidance to just call and Jane at the office and she could answer or help me troubleshoot the problem. They were so kind and helpful. I would absolutely recommend them to anyone when it comes to anything involving fire ;) They are experts!

I have shopped other fireplaces stores here in town, and in my opinion Custom Fireplaces is the…read morebest. Over the years in investing in building houses, l will always use Custom Fireplaces because of their quality, price,service, and if there is an issue they stand behind their products and make it right. l love their new show room.