Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

The only draw back is they have a tiny parking lot. It's easy to miss. This place is awesome. They…read morefixed the problem with my laptop right away. It was a charging issue, even though I had it plugged in at home it wouldn't boot up. They charged it overnight & it booted right up. They would mot accept a dime from me. I will definitely be going back for all future repair needs.

My Dell desktop crashed and I couldn't access my financial data (and had no backup). Yikes! I…read morecalled Remachines and immediately spoke with Boa -- she was amazing! After looking at my CPU, Boa was able to explain my computer's problem in terms I could understand, was patient with my questions, and ultimately restored all my data. Remachines also conveniently accepted my old PC and peripherals for recycling. I would return to Remachines in a flash if I had further computer issues. Thanks, Boa!

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

My iPhone finally died after four years.I have to say I was beside myself! I had lost my iPhone 5s…read morepics and all the while knowing I should of backed up my phone. It felt like someone was erasing my life So I initially decided to have it repaired by Dr. Gadget. I spoke to Mo and he was very kind and took all the avenues to try and bring my phone back to life. He was very understanding in my situation . It was upon being unsuccessful, he referred me to Kishore at Xagolab. I made the call and Kishore took the time to speak with me about the process of recovering the data and showed sincerity in wanting to help me out. He definitely exceeded my expectations! He was very friendly and understood the emotional significance of my pictures. And I was very fortunate that in his expertise he was able to recover the data ! A very happy customer who will continue to refer Kishore to anyone when it comes to this matter. He is a rare gem in that he cares about his customers and will do all he can to help out his customers. Do not hesitate and go to him for data recovery!

From the owner: We are a Data Recovery company and our expertise is in recovering data from various media devices…read moresuch as IDE, SATA, SSD, NAS, RAID, Removable Drives, Multimedia Cards, Mobile and Tablet Devices

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

We were panicked when we learned that our Mac hard drive was broken and beyond all normal repair…read moreefforts. The computer contained family photos, kids videos, and a ton of music -- all of which was going to be lost on account of our faulty hard drive and malfunctioning back-up system. Data Rescue MDs, however, efficiently analyzed and diagnosed our problem. They were able to rescue over 90% of the information from our physically damaged hard drive. We were thrilled, and their service was top-notch. I would heartily recommend Data Rescue MDs.

Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't…read morerespond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere.

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

Went to get my phone screen replaced at 4:30 and by 5:10 I was out the door. WOW Josh was like the…read moreflash. He even put on a new screen protector in that time. He blew out my charge port and speakers (I blushed a little) what service. what value. Thanks for the A++ service