I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

Not only were they honest and reliable, the service was quick and affordable. Being a single mom I…read moreknow people try to take advantage of my lack of knowledge when it comes to cars. But , this company did not . I will never take my car anywhere else. I will recommend Norwood Service Center to my friends , family and clients. I was blessed to find this hidden gem!

I just left Dwight and his mechanic Austin who were able to fix my starter at the best ever price!…read moreI highly recommend them for women who own cars and want fair and reasonable service repair costs. They are very kind and knowledgeable!!!!! Call them!

Amazing staff and service. My car was in a tiny accident and the King Collision team took great…read morecare of me... you can't even tell it was in an accident! Neil and Kelly at the front desk kept me updated every step of the way and even went out of their way to help me when I was having issues with my rental car. I will definitely recommend King Collision to all of my friends. Thanks again! :)

King made sure that my needs as the customer were 100% taken care of at all points throughout the…read moreprocess of fixing (and eventually totaling) my car. My insurance company tried to downplay the amount of damage and wanted King to use refurbished parts. King followed the guidelines as a certified repair center and refused to use subpar parts that would put my vehicle at risk. Josh was absolutely excellent in his communication with me, my husband, and our insurance company. We would recommend King to anyone! Professional, Knowledgable, and Friendly.

These guys are very helpful and transparent. Dealership quality without the price tag.read more

I would highly recommend coming here, especially if you're in the Jeep family. I really appreciated…read morethat I was able to get text updates and photos on what was needing to be fixed. I felt very informed and in the loop, and I never felt like they were just trying to sell me something. They were able to order a new top and tires for my Jeep that were then delivered the very next day. I am very happy with the service I received, and I will definitely be coming back here again!

told me I need control arms and steering assembly replaced for $2008 when it was the brakes that…read moreneeded repaired. Not cool and a crappy way to treat customers.

Arguably the best auto repair shop in Knoxville. You won't…read morego wrong there. The mechanics are the best. The price is always right.

The Collision Center was excellent in repairing my crushed front bumper. I got an estimate…read moreimmediately, and it was about half the cost of the other two estimates. They started the job on Tuesday and it was ready to go on Friday, the day they promised! They replaced the bumper and did some paint touchups. It looks brand new. They even cleaned my car including the tires! The staff were very helpful, knowledgeable and polite. I highly recommend them.

Superb repairs and customer care. They really take pride in their work. My car looks brand new!…read moreKept me informed of the progress and expected completion date. Even went beyond expectations with post collision repairs with an electrical issues that needed attention. Can't thank them enough and highly recommend them for your repairs.

Mike and his team went above and beyond to help us repair our 2014 Chevy Equinox. What started as a…read moreseemingly straightforward issue turned out to be more complex than any of us anticipated, but Mike was upfront, honest, and incredibly patient throughout the entire process. He carefully explained every detail, including costs, before any work was done, which we greatly appreciated. The service was absolutely exceptional, and the pricing was more than fair. After having some bad experiences with mechanics in the past, it was such a relief to find a shop that truly lives up to its reputation for honesty and fairness. I would recommend Mike Moore and his team to anyone (and everyone!) in need of reliable auto repairs. Thank you, Mike! You've earned lifelong customers--we'll definitely be back!

Great place! Husband and wife shop. Simply put, a fair price for honest work. There is no upsell or…read morenickel and diming. Good people

I'm confused how this business has a good rating I have had 2 interactions with them and both…read morewere negative. my son had his 1998 civic towed up there in hopes of replacing or rebuilding his engine. after a few days we go up there to see what was up. they informed us that they don't do bottom end engine work. why do you have the word specialist in your title if you can't rebuild that motor? they also informed us that they cannot find a replacement engine for the car. it's kinda funny that the shade tree mechanic was able to locate a motor fir the car in a couple days. the guy in the office recommended a couple places for my son to look for his own engine. I'm confused as to why these "specialists" couldn't look at the places they are telling him about. we don't work on cars. if we are trying to pay you to put a motor in I don't think it's unreasonable at all to expect you, the business to find a dam motor. they didn't want to work on his car. they were trying to talk him into scrapping the civic and getting another car because the labor alone was going to be so high. o yesterday they had his car towed they called him a couple times and he missed the calls mostly due to the fact that he works third shift. when I callled to give the so called manager Nick a piece of my mind he starts with all this"we are a business and we contacted him several times and told him what was up". I asked why they didn't call me. We have the same name, they have my number because I got an alternator installed the month before that they got right in the second try. isnt it amazing how the tow company didn't have any trouble ag all getting ahold of him. they got him in the first try! in my interactions they only care about their convenience and not much about the customers. we came up there together in the car they fixed for me on the second try and didn't identify us as father and son and that would have been the perfect time to tell him they are too lazy to find him an engine and if he can't find one by 30 days they are going to tow his car. if yiu are having car trouble save yourself the hassle and take your car towed Lerch's. they gave great prices and are well worth the wait. I wouldn't let these people work on a go cart after these 2 interactions.

These guys are really great. We used them when they were in Karns a couple of years ago. He worked…read moreon our 2012 Hyundai Elantra Touring when it was having a noise from the passenger side of the motor (Belt drive area). Initially he thought it was the alternator making the noise and replaced it. Once replaced the noise was still happening, and he found out that it was the water pump. He called immediately and let us know that it wasn't the alternator (didn't charge for anything to do with it), and that the water pump wouldn't be available until the following day. Very honest and up front. Although he is in halls now , I wouldn't hesitate to use his services again.