Best scooter rental business I have found. If you in the Disney area and need a mobile scooter…read more Call noble mobilty

This has to be definitely one of the finest places to rent a ECV scooter and closer to…read moreDisney Park as well. Staying in Devonport it was closer to us as well. We picked it up since this is my first time using an ECV scooter, so wanted to understand the size and other factors. Joseph was extremely helpful and explained in an easier way to disassemble and assemble the scooter. We got a 3 wheel GoGo. With full charge we were able to use it throughout Disney Magic Kingdom park without the need to plug in and charge. It easily fit into our boot (SUV) as well. One part is bit heavy so might need another person to help you out to lift it. But the whole assembly took less than a minute. Joseph was very communicative as well. Would recommend to use their website for price and specific details about the ECV's. They do drop off and pick up as well. I chose to do the drop off and pickup. A family owned business is what I heard from them. Hassle free and convenient. Would highly recommend this place for your rentals.

My go-to spot for mobility scooters while in Orlando. Customer service is always on point and the…read morescooters are better than anywhere else. They also offer a military discount, so that's a plus!

They are friendly and very professional. Used them every time I have visited Disney world and will…read morecontinue to use them in the future.

If I could give zero stars, I would. Ortho Corp completely failed to deliver essential medical…read moreequipment on the date they had guaranteed. Leaving a patient who was discharged from surgery without what they need at a critical time is unacceptable for any company, but especially one operating in the healthcare space. After several unanswered phone calls, I finally reached their agent Alvaro, who was astonishingly rude and dismissive. His response to the situation was essentially: "there's nothing you can do, just wait." Wait for what, exactly? No timeframe, no advice, no accountability, and not a shred of empathy. For a company charging premium rates, this level of service is appalling.Ortho Corp has shown they cannot be relied upon for timely delivery or even basic customer care. Their unprofessionalism, coupled with outright disrespect from their staff, makes it clear: avoid this company at all costs.

They were so friendly and easy to deal with. I had re injured my ankle and knew that if I…read morecontinued to walk on it I would be in a mess. I contacted them through text and ordered a walking boot online and within an hour they were on their way to me with the boot so I could continue on with my adventures. Will definitely use them again if the need arises. Thank you again OrthoSTAT

The staff is amazing here and so nice. Ive used their services four times in the last year. Only…read moreonce did we have an issue with an ECV scooter. Theyve been able to assist in getting a 2nd scooter in hours to me- not even next day! Only downside? Most of the ECVs we have rented were quite worn-however this pas trip I got a brand-new scooter- the delivery person actually took the tags off in front of me. We will use them again and again.

Hello. I have rented from Big Orange Mobility multiple times during the year for the past couple of…read moreyears. Whenever I had a problem, it was addressed immediately and taken care of quickly. I rented a scooter from Thu 11/14/2024 - Mon 11/18/2024 for my trip to WDW. It was the worst experience I have received from Big Orange Mobility or any other scooter service. The scooter shut off while going up the ramp in Space Mountain. If you know the ramps at Space Mountain, you can understand how difficult it was for my daughter, who has arthritis in her hands, to push this machine up the ramp. After the ride I called the Big Orange Mobility. I was told by Nathalie Durand, that the scooter was a new scooter and that when going up a hill, it sometimes will shut down. Really, a "new scooter" that will shut down going up a ramp!! I was insulted that she would believe I was uneducated enough to swallow this bogus excuse. I was then told to push a button located on the battery to restart it. We had to do that in excess of five times while leaving this ride to get it to maneuver up the ramps. It's very inconvenient. It stopped abruptly, causing everyone behind me to run into each other. The battery drained so much after a full charge. I called around 4pm that same day and was told there was not another scooter available. I was met with the confused Nathalie, who stated it was a new scooter, and she could not understand why this was happening. The scooter mimicked the same problem the following day when going up the ramp for the Flight of Passage ride. Thankfully it was a short trip. I knew I would NEVER use Big Orange Mobility again. I don't know if they are under new management, but I have never spoken with Nathalie in my previous rentals. The previous individuals would have handled the situation quickly and would not have insulted my intelligence with such nonsense excuses. Admit your product is defective, take ownership, and make it right!! Big Orange Mobility failed to do this. I took pictures and a video of the scooter. It was scratched and used, and it was unreal. So, to say it was a new scooter was completely false. I was extremely disappointed in Big Orange Mobility. You lost what could have been a long-term customer. Kendra

They fixed my scooter within 24 hours. Really helpful and knowledgeable. My scooter has new life…read morenow. Irene was very patient and explained everything really well. Highly recommend.

Awful location. Dropped off a Uhaul RENTAL and the woman just RUSHED me off the door quick after I…read morewanted to make sure it was checked in correct (red flag ). Well, I got an inaccurate bill from U-Haul later that day. When I called to ask her about what she did, she immediately brushed me aside, told me to call U-Haul, and abruptly hung up on me. When I called back, it went straight to voicemail. AVOID DEALING WITH THE LOCATION AND MUCH RENTING OR DROPPING OFF A TRUCK THERE!!!

This business came through for me on VERY short notice, after a botched reservation request with…read moreanother company. Thank you Best Price!!! The scooter was in great shape, worked perfectly, very speedy, delivered on time with no fuss. Y'all seriously saved our vacation!

Update: I want to revise my review because of the excellent customer service I received. I got a…read morephone call from Konni as soon as she found out there was an issue with the second scooter. She apologized and allowed me to express my concerns without argument. She gave truly great customer care and told me a third scooter had already been pulled from the wharehouse and was on the way. Apparently the second one was just whatever the guy had on the truck. Being a holiday weekend, I am so appreciative of her going the extra mile as I know they must be swamped. The new scooter is perfect and runs much better than the others. Idefinitely recommend this company. They have done right by me and I am grateful for not getting the brush off. Initial review below: Rented a Maxima scooter for today 9/1-9/4 . I am about 140 lbs below the limit so this ecv should handle me fine, but the one waiting for me at Shades of Green was so squeaky and loud it was giving me a headache. Called and customer service was very nice and sent someone right away. The gentlemen came with a new scooter within an hour, and everyone was so pleasant I wish I could leave a good review, but I can't. I showed the employee what was going on and how noisy the first one was, and he literally said to me that "A lot of them do that." I rent a scooter every time I come to Walt Disney World, and I come every other month. Never have I had one make any noises like this. I told him I would be returning the second scooter if it made noise too, but when I drove it I had no issues. Until I rounded the corner and of course, squeaky loud noises coming from the left rear wheel drive area (the first one has same issue but coming from rear right area) The scooter itself has seen better days and chunks are cut out of the wheels, I'm not sure what the issue is exactly , but I just finished driving 13 hours and I'm too exhausted to do anything other than drive this thing for the next few days. Its a shame really because everyone I have talked to there is kind, like I said I would love to recommend this place. But I can't, and I won't rent from them again.

I read the other reviews and was worried to be honest. We rented three scooters from Yellow…read moreScooters for 10 days at Disney World. We were staying at the Contemporary resort which also rents "Buena Vista" scooters, a more expensive alternative. We could not be more happy with the service we received and the scooters. The scooters themselves were a bit worn but that's to be expected. I wasn't renting them for beauty but for functionality. They worked flawlessly for our entire trip, all three of them. We were at the parks from open to close for 8 of those ten days and not once did the scooters die. We did make a mistake in charging one of the scooters, plugging it into a wall plug that was used with a light and therefore connected to a switch. The switch needed to be turned on to work so when we shut the lights off, the scooter didn't charge. But since it still had half a charge on it we took it out with the charger. We were at Epcot and were able to find plugs in the Land exhibit to charge the scooter. Problem solved. Other than than that, they were perfect. Customer service was great with pick up and drop off at the resort easy as pie. I would rent from them again in a minute.

I would strongly caution anyone considering Yellow Scooter Company, especially if you need…read morespecialized mobility equipment. I specifically chose this company because they advertised an attendant controlled motorized wheelchair, which was exactly what my elderly mother needed for our Disney vacation. On the day we were arriving, I received an email informing me that the wheelchair had been returned broken and that they would instead provide a standard manual wheelchair. Had I known they only had one attendant controlled wheelchair in advance, I would have rented from another company. The motorized attendant-controlled wheelchair was the entire reason I selected Yellow Scooter. Unfortunately, the problems didn't end there. The manual wheelchair they delivered was in poor condition, flimsy and poorly maintained. The cup holder was nothing more than a slip-on accessory that constantly slid up and down the armrest. When my mother sat down and used the armrest for support, the cup holder shifted. Yellow Scooter charged us $12 for the cup holder. To make matters worse, their representative stated that the wheelchair was rated for 350 pounds. My mother weighs less than 200 pounds, yet the left side of the wheelchair seat continuously rubbed against the wheel for the entire trip. It caused friction while pushing and an annoying sound. The chair felt unstable, cheaply made, and completely unsuitable for 4 day vacation requiring extensive mobility assistance. Day 1 we called to report the condition of the wheelchair and requested a replacement, Yellow Scooter was unable to accommodate us except during a few specific time slots that did not work with our schedule. Our vacation had been planned months in advance, with park reservations, dining reservations, and transportation already arranged. Their inability to provide reasonable replacement options left us stuck with defective equipment for the duration of our trip. The rental process itself was also misleading. Their website asks you to select a preferred delivery and pick up timeand whether you would like to meet the delivery person or simply have the equipment left for you. In reality, we were told the equipment could not simply be left, making that option meaningless. The website also gives the impression that you can choose your time, but only in the fine print does it state that deliveries are limited to certain hours between 8:00 a.m. and 5:00 p.m. The site does not restrict times within this window. What should have been a reliable mobility solution became a source of frustration from the moment we arrived. Between the last minute equipment substitution, the poor-quality wheelchair, the inability to provide a replacement, the charge for a flimsy cup holder, purchasing accidental damage insurance for a chair we did not get and the confusing delivery policies, this was an extremely disappointing experience. If you need dependable mobility equipment and responsive customer service, I recommend looking elsewhere. Save your money and rent from a company that properly maintains its equipment and delivers the service it promises.

terrible customer service. left six voicemails to date following up on my order and no return…read morecalls. I have left a voicemail to Erick today and am waiting for an answer. Do not trust easily on this company. I ordered the atto on may 17 . Today is may 22 and still no update on the shipping. Be careful. We'll finally cancelled the order. The factory even told me they were not authorized to sell the atto scooter. never ever deal with this company.

Very happy working with Viva Mobility! We bought lift chair and a small outdoor ramp. We had a…read morecouple of quotes but felt most comfortable here. I would definitely recommend them.