Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Excellent customer service. I submitted their web form and got a call back in 20 minutes. Set a…read moretime for between 11:00-2:00. Starting at 11:00 received texts from them saying "we haven't forgotten you...". Tech (Jarmel Heggs) called to say he was 30 minutes away. Then another text from the company with Jarmel's photo and brief description of his services. He arrived at 2:25 and work (new gas line connection) was completed within 40 minutes. Can't recommend Len the Plumber highly enough.

Called in to repair a leaking Basement utility faucet. Quoted 800$…read moreasked for a breakdown of costs. reply was Advertising & diagnostic, no line item cost, like removal and installation labor, cost of replacement faucet etc.. did not mention any discounts(posted on line). no cutting or maneuvering in behind walls, space is totally open and accessible, fairly simple job which would be reasonable to expect an estimate of $300-$400! Had to ask the gentleman to leave, he complained about his 2 hour travel time and then threatened to put us on a list of do not service the address! Other posted reviews of 1* are 100% truth. call at your own detriment!

Amazing staff, very knowledgeable and friendly. I always get five star service from this company.read more

Very poor service! Came twice, didn't clear the drain. Said I had a break. Called insurance,…read more their plumber brought more powerful equipment and cleared it. No break! Owner rude and condescending. I'm out 500.00. STAY AWAY

If you need plumbing or heating work done, at an extremely reasonable price, I highly recommend…read moreHastings plumbing and heating! Today they came to install 2 new vanities and ran a new water line n the basement. Their professionalism is beyond reproach and their ability to explain what they were doing and why was so appreciated.

Jim and Jim did a fantastic job almost immediately after I called for a pretty ugly job in an old…read morebasement crawlspace. They were real good guys, explained what exactly happened, what they were going to do to fix it, and left me with some tips for a sink issue I was having as well. Pricing was simple (lots of payment options) and very reasonably priced. You'd be making a mistake to call someone else for your plumbing needs!

My wife and I used Old State Plumbing recently for a leaking toilet wax ring and a leaking trap…read moreunder our kitchen sink. Each time after calling they were out the next morning to handle each issue. Pricing was very reasonable and we could t be happier. Will definitely use again.

From the owner: At Old State Plumbing, we specialize in plumbing services, repairs, inspections, installations, and…read moremore! We have 20 years of plumbing experience, and we guarantee your satisfaction. We pride ourselves on the quality work we provide while delivering great customer service, competitive pricing, and respect for your home! Call us when quality matters!

This is an outstanding company. I called for an issue with my AC and they were at my house within…read more24rs. They found and fixed the issue promptly. The owner Dave, who came personally, was courteous and professional. To top it off, the price was quite reasonable!

We had water pressure issues and needed more hot water. Most of the plumbers we called sent an…read moreestimator who walked in, looked around, and threw out a number. Dave spent an hour listening and thinking about what we actually needed and then came up with some great ideas and thought of all contingencies. We are thoroughly happy and will use again for our next plumbing upgrade.

I had a very unprofessional experience with this contractor. When he first arrived, everything…read moreseemed fine -- he was friendly and polite. However, once we went to my basement to look at the pipes, he sat on my workout bench and started using my weights without asking. Later, he sat on my sofa upstairs, again without permission. I let it go at the moment because the conversation was going well. I also mentioned a bad experience my mother had with a previous contractor and simply asked if his work came with any type of guarantee. He took it the wrong way and became defensive. Later, his secretary called me about a payment plan, which I explained I would consider once I had the money ready. The next day, she called back saying the plumber decided not to do the work -- and shortly after, he texted me saying: "WHY WOULD YOU CALL A PLUMBER AND YOU HAVE NO MONEY WASTE OF TIMES." That message alone shows a complete lack of professionalism and respect. When I called the company to report it, the secretary defended his behavior instead of apologizing. I do not recommend this company at all. Experience means nothing without professionalism, manners, and respect for clients.

Terrible business. Don't even take your changes. He accepts cash only so that you cannot ask for…read morerefund later. I just wanted to remind you also, that Rick is always on denial when taking the complains. His work was very bad and caused additional leaks. Thus I needed to call another plumber to fix. be careful when dealing with this guy. don't hesitate to call the police when he harasses you, especially related to the payment. he is known to jack up the price for no reasons.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Avoid this company at all costs! I called them during a highly stressful emergency when my sump…read morepump overflowed and my basement was actively flooding. When I called, they told me it would be a FREE ESTIMATE. However, another company happened to show up at the exact same time due to an online inquiry I had started. Because the other tech was already there looking at the pump, I sent the Delaware Plumbing tech away without him ever lifting a finger or doing a diagnosis. The tech immediately got aggressive and demanded a $65 dispatch fee just for pulling into my driveway. I NEVER signed anything agreeing to this fee, and I shouldn't have to pay a dime for a "free estimate" where zero work was done. When I refused to pay, things got disgusting. I called their office to sort it out and spoke to Linda, the woman who took my initial appointment. She was incredibly hostile and explicitly threatened to send me to collections over a measly $65! They even text-blasted a voice recording of my emergency phone call to my phone as a petty bullying tactic to scare me. Trying to extort and harass a homeowner while their house is actively flooding is predatory. These companies should be ashamed of themselves. It is disgusting--all about the money! Delaware Plumbing sucks. Linda and the rest of this company can kick rocks!

Highly recommend very nice staff and get the Job done in a timely matter and looks fantasticread more

From the owner: We are trusted Plumbing and Heating professionals with 24 hour emergency service. We are drain…read morecleaning experts. Our residential and commercial drain care services include: clogged drains, slow drains, grease trap care, root blockages, jetting, sewer cleaning, bathroom and kitchen drain cleaning, and gurgling drains.