I had such a great experience with Austin Cabinets Direct! After a very unfortunate kitchen mishap,…read morea large platter fell off the top of my refrigerator and completely broke the front face of one of my drawers. I was honestly expecting a complicated and expensive fix, but they made the entire process incredibly easy. Their team was responsive, professional, and moved quickly to repair the cabinet. Not only did they fix the damage beautifully, but they also went above and beyond by building me a brand new replacement drawer just in case anything happens again. That level of thoughtfulness and customer care really stood out. The craftsmanship is excellent, everything looks as good as new, and you would never know there was ever any damage. It's clear they take a lot of pride in their work. Highly recommend Austin Cabinets Direct if you're looking for quality work and people who genuinely care about their customers!

Super helpful and nice people to deal with. Although I ended up not going with them, they made…read moresome suggestions that were incorporated into my actual remodel. The only reason I did not choose them was because the 4 week lead time would not fit my schedule. They even tried calling the manufacturer to see about expediting, but they couldn't. Still, if I need cabinets for a future remodel, I'll definitely check with ADC again, this time keeping in mind the lead time for custom cabinets.

Here are your options: Pay some clowns to come to your house and measure, then let them tell you…read morewhat they are going to do. Then watch them hire sub contractors and talk you into all sorts of high end stuff you didn't originally want. Ask a question, then wait days for a response while it goes up the ladder. Or, you can call Round Rock Direct. They measure for free, they do a 3d model for you (free), and they meet with you until you are done. The people you meet are the ones who you see doing the work. Brent is always there to answer questions. Brandon is too. No waiting for someone to ask someone. Also, they don't upsell you. They do something that the others don't do: they listen. I cannot recommend them highly enough. Im sure you googled all sorts of estimates like I did. They are less than that. Look at the pictures and decide for yourself. Support local businesses and hire a quality company. Call Brandon and Brent at Round Rock Direct.

We are in the process of completing a kitchen remodel using a design by Round Rock Cabinets Direct…read morewith cabinets manufactured by Waypoint. Our kitchen designer was helpful and courteous, and we ended up with a cool design with a good amount of high-end features (all plywood, 42 inch upper, two lazy susans, big base cabinet drawers, etc.) for our budget. The experience was much more pleasant than our quotes at Lowes/Home Depot, and we got a very reasonable quote. We ordered and paid on August 4th. Cabinets were actually delivered on September 12th. The 5+ week lead time was longer than we anticipated but workable and more of an issue with Waypoint. I was very concerned about potential quality issues based on reading online forums. There were some relatively minor paint problems that we can probably touch up (the promised touch up kit was not included in our sink base, unfortunately). We discovered two bigger problems: a cracked wall cabinet door and a missing gap in the design with no filler pieces to address. The 3.5 inch gap should have been addressed in the kitchen design and measuring process, but, alas, it was not. These two issues have delayed the completion of our project, inconveniencing my family and our install contractor. I reported the problem on 9/14, and we still have not received the corrected pieces as of 9/22. Tracking indicates possible delivery on 9/23. Waypoint claims to have "Rapid Resolution", but 9 days is far from rapid when you are in the middle of a renovation project. I was told the parts shipped on 9/16, but tracking indicates that shipment did not occur until 9/21. I hate to give a negative review, because the people I have worked with at Round Rock Cabinets have been friendly and helpful. That said, I don't feel very good about this situation. After a pretty good start to our project, the communication and resolution of our issues has not inspired much confidence.

They provided cabinets and install service. Brandon did a great job with our kitchen remodel. His…read moreexpertise helped us along the way with our decisions. The quality and workmanship that went into our project was exceptional. He went the extra mile to make sure we were happy with our kitchen. He also helped us coordinate with other contractors to finish our project with minimal down time. I would highly recommend.

Brandon Pello of Liberty Hill Cabinets gets "IT." Being a small business owner you have to wear…read moremany hats and he wears them all well! He's prompt, kind, creative and always positive when at a job site. He's executed around 20 kitchens in the last 6 months for a partnership I'm involved with and everyone has the same nice things to say about him or anyone involved with his business. He owns his work and sees it 100% to the finish line. It's comforting to have such an integral part of my remodels executed by Brandon. From the investor side he understands value and from the buyers side he understands aesthetic and functionality. Anytime I have a client or friend ask for a person to handle their home or investment project cabinet needs, I will only be referring Brandon. He will be doing my kitchen in my personal home this summer and I can't wait! Kevin Russell

I did a VERY quick pantry remodel. (2 weeks) Price was great, turn around time on project was…read moreextremely fast, and workmanship was flawless. They were able to cut the quartz and install within just two days! Larger projects may require more time, your experience may vary! =) Overall, very happy with my new pantry countertops.

In my honest opinion, their prices were reasonable, all sales staff appeared to be friendly and…read morehelpful. We received a quote by the end of the day and waited a few weeks for actual measurements of our counter and backsplash space for replacement. Waited another few weeks to have them start demo on a Tuesday to disconnect stove, water, sink and dishwasher, and waited til Friday for installation of counters. Was originally planned for Thursday but due to miscommunication I wasted a full Thursday waiting to find out no one was coming. Came the following week to do backsplash and complete the job. For future reference, I would get an estimated timeframe from start to finish. Scheduling and communication seemed to lack and had difficulty trying to make my personal plans around them so I basically couldn't plan ahead for anything for 1 1/2 weeks. When I mentioned this to my sales associate he was very specific of a 3-4 day start/finish that was never mentioned to us, nor estimated in our contract. Well, we were way over their timeframe based on the wait time of scheduling. Since we had to go without sink water since Tuesday, a plumber came out Saturday to reconnect sink, stove and dishwasher for the weekend until completion the following week. I feel that the daily teams did a great job however I feel that my associate person could have given everything a thorough inspection, especially on completion day. Pictures and admiration does not pass as a full inspection. We ended up not having silicone caulk between the counters and backsplash therefore the grout was cracking, there were some quartz blemishes that needed touch up, electrical outlets were having problems, etc. and I had to make my own punch list for followup which again was not reinspected by my associate. So for over a two week period the job from start to finish was complete. I ended up caulking the counter to backsplash since nothing was scheduled, it was always next week.....not a scheduled day. I surrendered. Before this begun, full payment was done therefore I felt that they were done with us and left it at that. I still gave them 4 stars being that 90% of the job was done good by the assigned teams.

This is a brand new store providing cabinets, tiles, and more for individuals or builders. It's a…read moregood place to come get ideas for kitchen remodels! While I haven't taken advantage of their services myself, I got to explore the showroom and I appreciate the several built-out kitchens and cabinet displays spread out over three large rooms of their new 6,000 sq. ft. location. The many styles are great to see in person, and there are some amazing choices including glossy cabinets that open upwards like gull-wing doors on a car. And some of the tiles are incredibly realistic in their mimicry of expensive marble or other stone. Of course there are samples of real stone from brands like Cambria and there are displays of handles and pulls for every style. It's good to have options and this is a welcome addition to north Austin!

We recently had a great experience with MG, a locally owned family business…read more After seeing the beautiful tile work they did for our neighbor's patio, we contacted them for our own tile patio project. From the initial site visit to selecting materials and completing the installation, the entire process was smooth and professional. The team was easy to communicate with, and Miranda provided helpful guidance regarding the tile and grout selection. The Install process took 2 days and the crew did a great job not only with the install but with the cleanup as well. When a minor issue popped up after the install, the owner, Manor, personally came out with his crew to address it. Not only did they resolve it promptly--they went above and beyond our expectations. If you're looking for high-quality tile and flooring with outstanding service, I highly recommend MG. Support Local!

I've waited a while to write this because the owners of MG Floors are friendly, personable people…read more They offer a low-pressure sales environment and were great about letting us keep samples for an extended time. However, after a few years of living with the results, I feel obligated to warn others: being nice does not equal quality workmanship or professional accountability. We were very clear about our "active kid" lifestyle (cleats, sports bags, etc.). We were assured multiple times that Luxury Vinyl Plank was a great durable option for us. We purchased one of their more expensive LVP lines (Coretec), yet it has performed significantly worse than the "low-quality 90s laminate" it replaced. The LVP is covered in dents and scratches from all the same normal things the laminate flooring handled without a blemish for many years. Installation week was a mess. Despite being home to answer questions, the crew made executive decisions without consulting us, many of which had to be corrected later. They didn't provide us with arrival times or communicate about the progress unless we asked, and even then they didn't show up at the times they gave us. The only phone number provided was the office number so there wasn't anyone to call for an update when they didn't arrive as expected. We were also hit with a surprise bill for extra leveling compound (they quoted us 3 bags but used 24 which was an additional $735), which makes the eventual failure of the leveling (details below) even more frustrating. Our furniture was moved around and stacked in whatever room they weren't working in and all of it had dents and dings in it when they were finished. They also had to come back and replace the new flooring in one room where they had rolled our piano over it, leaving indentations behind from its heavy weight. We incorrectly assumed underlayment would be included because every other estimate we got included it but MG chose not to use underlayment because it was "recommended, not required" and we didn't realize this until they were halfway done with installation. Every contractor we've spoken to since has shaken their head at this. We began to notice issues with the flooring itself only a couple months in and these have progressively worsened. We had a small bump in the kitchen floor from day one. MG came back to look at it and said they could not help us and suggested we contact the manufacturer (Shaw/Coretec) to escalate which we did. The representative determined the subfloor was not leveled properly and deemed this an installation problem. Despite their own suggestion to involve the manufacturer, MG Floors refused to fix the issue unless we paid them to come back and repair it (we did not). That spot has now cracked. Additionally, small flooring pieces near the edges of our cabinets weren't glued down and they've now slipped out of place under the quarter round, leaving visible gaps at the edges of the floor. MG installed new baseboards as part of the job which they painted after installation, essentially painting them to the floor. Now, there are large, ugly cracks in the paint where the two meet. Photos are included to illustrate what an eyesore this is. We reached out to MG multiple times via email, phone, and in person, and pleaded with them to make this right but they took zero accountability for their installation errors or their poor recommendations for our lifestyle. The only resolution they offered was for us to pay them more money to come back and replace individual damaged planks of flooring. Needless to say, we declined. If you want a floor that lasts more than six months and a company that stands behind their work, I strongly recommend looking elsewhere.

I was so happy with the fabrication and installation of my kitchen countertops and backsplash…read more They are really easy to work with and flexible. They came to demo the old granite countertops and hauled it away. They kept the area clean and completed the job quicker than I thought. I will use them again and highly recommend this company. I purchased the granite slabs from a stone yard. The next time I will purchase everything from this company.

Legacy granite is incredible! We used Legacy for my company's new office build out and they…read moreabsolutely delivered. We had a large conference room custom built and installed for us and it looks incredible. We've already had so many compliments on it. Susi and Ana are rockstars! Susi made the process so easy and guided every step of the way. Install was quick and the price was just right!

In the fall, we finally decided to pull the trigger on remodeling our kitchen. The major elements…read moreincluded removing a load-bearing wall, relocating the water and gas lines, and expanding the pantry. We solicited bids from a handful of general contractors, but only a few responded. Interestingly, the one we ultimately selected wasn't even on our initial list. While browsing for LVP flooring samples at Fantastic Floors, I struck up a conversation about our project. Mazz, the owner, eagerly offered to bid on it. Though skeptical at first, I agreed. The very next day, he arrived with his construction team and cabinet partner to discuss our vision in detail. Just a few days later, we received a competitive quote, signed the contract within a week, and work commenced shortly after. Despite some unexpected challenges from the wall removal, they completed the remodel in about a month--far quicker than the 2-3 months quoted by others. If you're considering a remodel, I wholeheartedly recommend Fantastic Floors--be sure to speak with Mazz for outstanding results.

It started out good as I was shopping around. Kai the salesperson was lovely and helpful, he came…read moreright away to measure and things were going well until Mazz the owner came into the picture. Super abrasive and condescending to his crew and employee K. Argued with my design choices, did not listen to me at all and seemed annoyed with my questions about product. Also, took a call in front of my husband and me and kept on speaker. Talk about awkward. It was business related but lots of cussing and yelling between the two. The kicker was they quoted me 5000.00 more than the amazing flooring company we ended up going with and they were going to go right over the existing floor. So less work, more money, when I called to inquire about the process because I researched and got other bids, K was explaining and answering my questions well, 1/2 way through the conversation owner took phone and was aggressively talking to me. I said, "wait did you guys just switch?" He replied, "I can explain better" wow. So disrespectful. If you are ok with going over existing floors and dealing with this behavior, have at it, but I definitely can recommend a much better choice. The company I chose was pleasant to work with, cost effective, and flawless from beginning to end. Doing it the right way, by pulling up the floors is the way to go. Peace of mind for sure and warranties work when it is done correctly, should something happen. I will never have to wonder.