Came after work at 6pm for an oil change and right away was greeted and welcomed with a cold bottle…read moreof water. Customer service is exceptional!! and they go through with you everything that needs help before they even attempt to do anything. Got us in and out in no time. It really felt like it took 5 minutes lol Great first time experience. Will be coming here for all my cars to keep up with maintenance. Prices are reasonable. Very satisfied customer!! Thank you Taylor and your team for the awesome service received.

They've screwed up just about every car we've brought in. Had to get a refund at one point because…read moreof how awful the service was. Not to mention the fact they'll up charge you at every opportunity

Went in for an oil change. My vehicle just turned 100000 miles. Tried to sell me High mileage oil…read more Cost a lot more. Told him I wanted just the basic. he said he would give me a gift card from Amazon. I said I do not shop Amazon. I said i have been driving for over 40 years and never had a problem with basic conventional oil. He said they do not stock conventional oil anymore. I said you just lied and walked out. I have used the same Jiffy lube for years. But I refuse to ever use it again

Positive is staff was friendly however, I waited 51 minutes for my oil change. There was only one…read moreother car on my arrival already in the bay/at the store. While in waiting area, the TV plays over and over mentioning a 15minute oil change......... I was also told that they will (obviously) be checking my tire pressure and filters . Well FINALLY get in my car , check my tire pressure at my next location and what do you know, my tires are not at the PSI they should be. Prices are pretty high as well. Again staff were nice.

Me- "good morning, how are you?" Employee- "Busy"…read more This is the customer service you can expect here.

Had a couple if issues. First, I wanted tires they did not have in stock. I ordered them. They…read morecontacted me and said they has them. Went to get them installed and was told they did not have them. I reordered and the same thing happened. After going through this several times. I bought my tires somewhere else. Another time I would have squeak in the rear when it was wet. They went out and pushed on my car bumper and said I needed struts without looking. I disagreed. I went to the dealer, and they came out and looked under the car. The problem was the design. The parking brake cable went through an eye, and the outer covering of the cable wore off because of the bouncing.

2nd Purchase in 5 years! Sure it is fun to shop for a car…read moreonline, but do you really want to buy it out of a vending machine or off the back of a delivery truck? Take the time to visit Luxury & Imports. Celso Rivas was like a counselor showing me the pros and cons of the different models I was test driving. Once again found the perfect used vehicle for me at a reasonable price!

OUTSTANDING DEALERSHIP. My hat is off to the great team at…read moreLuxury and Imports. Special recognition to AJ Romero in sales! AJ was new and few years back when I bought a 2015 Ram 1500 pickup from him. Back then, I found him to be honest, trustworthy, credible, personable and professional. I don't negotiate on car buying. I want a win-win sale. Not out to screw the dealership. And I don't want to be screwed. No haggle sales. I got that a few years ago from Luxury and Imports. And once again, I received that yesterday on my trade and purchase of a 2025 Hyundai Palisade Calligraphy SUV with 11 miles. 1st new car ever for us. Thank you AJ. And the front office team. You treat us as family. Not just customers! I highly recommend this dealership for your car or truck needs. They don't sell lemons. Quality stock.

This auto care center has consistently gone down hill over the past year. Not only do they run 2…read morehours behind, despite having an appointment scheduled, but they do not update you about the delay/wait when you drop your vehicle off for its service and then when you ask to speak to the manager about bad customer service the front desk person does not take any accountability and states that it is not his job to know if the mechanics are on time or not. This place definitely will not be servicing my car anymore and I would not recommend anyone coming here either.

Long wait times, short staffed. Last visit I had regardless of the fact that I showed up 30 minutes…read moreearly they didn't start on my car till about 2 hours later.

Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.

Great people to work with. Honest and always very happy with their services. I won't take my…read morevehicle, anywhere else.

Absolutely a great experience. My muffler was repaired at a great price and in a timely manner. And…read morethe owner Scott is a great operator who value and appreciates his customer.

This is my first review for Ken's garage. However, they have already serviced our cars twice. Not…read moreonly are they honest, but they are also very helpful and given us options on pricing and recommendations that met our budget and our timelines.

I wrote a review about Ken's awhile back and wanted to be sure to follow up. I am a huge proponent…read morefor supporting local businesses and after my conversation with Troy this afternoon, I wouldn't want my first review (written out of frustration) to steer anyone away from getting service at this shop. First and foremost, Troy was honest and fair, as well as kind. He was easy to talk to and willing to hear me out. He also rectified the situation right away. We ended on a good note and I told him that I would be happy to bring our business back to their garage. At the end of the day, a little communication and understanding go a long way for all parties involved. I truly appreciate Ken's Garage for just taking a moment to talk through things with me, and in turn, making them right. The business is run by a genuinely good man and good people.

Never thought we'd be the type to drive nearly 300 miles for a vehicle , but alas, here we are…read more Hubby wanted to replace his totaled Ford Explorer with another exactly like it. He searched high and low and found a vehicle at Zeck. He secured the down payment electronically and we drove up on a weekend to retrieve the vehicle. Love the Zeck logo that is reminiscent of Superman. I teasingly call my hubby Superman; how fitting. Sage took us on a test drive and pointed out the prison(s) along the way, while warning us of the local speed trap! Sure enough, we encountered the policewoman on her way to her spot. She nodded and smiled as we drove back to the dealership. Ticket averted!! Great service and one of the best waiting rooms with coffee, water and fresh popcorn. Our experience was a little different than the locals since we were on a Ford Explorer mission. Mission accomplished.

They sold me a lemon!!! The roof leaks, they had it for a…read moremonth to "fix it" the car came back with scratches all down the side where the windshield was replaced, it's not the window that was the problem; it's roof rack! 2017 ford escapes keep having that issue. They took it back and painted over the scratches they caused!!!! The CV axle was causing a lot of problems when you would make a right or left turn. It would go click click click click click, had to get that replaced.. Didn't even own the car for a year and half and the transmission went out! - Thank god I bought the extended warranty!!! Now the paint where they covered up the problem spots had washed off over the last year and it looks like complete crap! Posting photos for proof.