Brought my new work van in for it's first 5k mile oil change at 3pm and by 6 am the next morning I…read morehad a five foot oil slick on my concrete driveway. When I drove back to the shop and told the techs that I had a significant leak, I was met with "it's probably residual leakage" and "we're going to overtighten the filter". I had to speak up TWICE to get the filter pulled to be inspected/replaced. During that second visit I never received any sort of apology and I feel like the two techs didn't take the issue seriously at all...even when I mentioned that this oil stain on my driveway will waste time and money cleaning up. (I asked for some oil dry or solvent and was told auto parts store sells it). Mistakes happen, but the customer shouldn't have to jump up and down to get it fixed correctly. This place obviously needs improvement on a few of their work practices and some customer service training.

They put the wrong filter on my vehicle. Then cross threaded it. After driving 21 miles and…read moreparking it, all the oil between the engine and oil filter. When I call them, they came out "to make it right". In making it right, they made it worse by spilling oil all over the top of my engine. They said they would come out to clean the spill off of my engine and my driveway. Then they texted me to state their Franchise Owner didn't want them to come back out. They left me to clean the oil in my driveway and on my engine. Will not be back.

10/10 service! Enjoyed having my oil changed from the comfort of my own home, didn't even have to…read moreget out in the rain! Great rates for the convenience and quick and easy communication. Will be keeping info on hand for emergencies as well, and happy to support a local company.

From the owner: We are a local, family owned company. Our primary goal is to ensure satisfied customers! Offering…read moreemergency roadside assistance services when you need it, we also schedule oil changes from the comfort of your driveway.

This is my first review for Ken's garage. However, they have already serviced our cars twice. Not…read moreonly are they honest, but they are also very helpful and given us options on pricing and recommendations that met our budget and our timelines.

I wrote a review about Ken's awhile back and wanted to be sure to follow up. I am a huge proponent…read morefor supporting local businesses and after my conversation with Troy this afternoon, I wouldn't want my first review (written out of frustration) to steer anyone away from getting service at this shop. First and foremost, Troy was honest and fair, as well as kind. He was easy to talk to and willing to hear me out. He also rectified the situation right away. We ended on a good note and I told him that I would be happy to bring our business back to their garage. At the end of the day, a little communication and understanding go a long way for all parties involved. I truly appreciate Ken's Garage for just taking a moment to talk through things with me, and in turn, making them right. The business is run by a genuinely good man and good people.

Me- "good morning, how are you?" Employee- "Busy"…read more This is the customer service you can expect here.

Had a couple if issues. First, I wanted tires they did not have in stock. I ordered them. They…read morecontacted me and said they has them. Went to get them installed and was told they did not have them. I reordered and the same thing happened. After going through this several times. I bought my tires somewhere else. Another time I would have squeak in the rear when it was wet. They went out and pushed on my car bumper and said I needed struts without looking. I disagreed. I went to the dealer, and they came out and looked under the car. The problem was the design. The parking brake cable went through an eye, and the outer covering of the cable wore off because of the bouncing.

Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

At Dave's they treat strangers like friends and friends like family. They always welcome you with a…read moresmile. Dave is one of the most professional mechanic I have ever dealt with. He diagnose your vehicle problem and never sugar coats the issues going on with it. You will feel valued vs dollar signs when you walk in their doors. Dave's automotive prices is at or better in the industry.

Family told me to go to this location. I called the front desk lady I'm assuming is the daughter…read morehas no clue what automotive work is and or what professionalism is at all. Told me in quote "this is the wrong time of year to call for work, due to the holidays" my response " well it's not like I told my car to break down?" i told her nevermind. If you have a poor front desk person like her they for sure won't receive any work! I wonder if the owner knows that she is this incompetent in regards to booking clients for automotive work.

They are a horrible company. They did repairs on stuff i didnt ask for. Or approve. They upped my…read moreprice by way to much. And eventually stole my truck. I would not recommend them to my worst enemy.

The people are nice and all but the work is mediocre at best. I took my old jeep (CJ7) to them and…read morehad them do a Holley Sniper Fuel injection system on it which they claimed they had done before. Also had a new fan and waterpump installed. for the Sniper EFI they spliced the switched ignition wire into the stereo system so my stereo would cut out and then after a few days the jeep wouldn't start at all. On the water pump they didn't put lock washers or locktight on the pulley so the it backed off while I was driving and took the new fan they had installed out and ruined the threads on the pump itself. And finally the wiring on the fan they did was just wires twisted together and some electrical tape. No crimps or proper electrical connections. I paid them well over $2,000 in labor alone and was left fixing all of it myself. They claimed the parts were faulty but they were genuine Holley parts from Summit. Nothing wrong with the parts. Just poor mechanics. Best of luck if you go with these guys. Dont get taken for a ride like I did.

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.