This is a pediatric dental clinic. The place is not very big. My child just transferred to this clinic. The first experience was very good. The doctor is very patient with the child and the service is very serious. read more

DISGUSTING! I came in this dentist for a simple checkup and left with purple and bruised up gums and mouth was puffy, After the checkup i couldnt even talk it hurt so bad I felt like crying. read more

Always courteous and very prompt when we visit, my children love it here. They give the kids a sense of independence when the take them in the back for theirs appointments without parents. read more

Another HORRIBLE experience at this dentist. The dental assistant and the dentist were great but the front staff was absolutely HORRIBLE. I came in for my daughters 6 month check up. The receptionist asked me for my insurance cards. I handed her both my insurance cards and they act like they didn't know my daughter had that insurance. Her insurance hadn't change since the last few times she was there. The original receptionist I was dealing with suddenly disappeared leaving some older lady and man to assist me. They proceed to tell me that they will not bill either of my insurances and that I have to call my insurance companies "to straighten it out and that I will be a pay out of pocket patient". I work in the medical field and this is absolutely absurd and ridiculous customer service. I of course knowing what I'm talking about tell them that I in fact will NOT be a pay out of pocket patient because they have been getting paid for ALL previous appointments my daughter has had there and that it is THEIR responsibility to straighten it out because nothing has changed with her insurance. I explained to them that they have to Bill the primary first and then the secondary and once again I reiterated that by doing this in the past they were receiving full payment. I guess they noticed I wasn't backing down so they asked me to step in the back. I asked them "why because you don't want your other patients to see and hear how your office drops the ball. The receptionist Diane throws my daughters paperwork and insurance cards down on the desk and screams "I'm done" and walks away leaving Mike by himself to handle it. How unprofessional behavior from someone who is suppose to be a professional. So Mike finally calls the billing department and was told EXACTLY the same thing I had told him numerous times and told him both insurances were in fact in my daughters chart. This guy is suppose to be the office manager and he couldn't figure that out. That whole back and forth didn't need to happen and could of been avoided if these people did their jobs. The owner needs to completely retrain or even better yet hire more professional people who know how to do their jobs. If it wasn't for how nice the dental assistant and dentist were I'd say this place would deserve a negative 5 stars based on my negative interaction with the front desk. read more

Doc Bresler's is awesome and my kids love going there. They just opened the new office on Bustleton ave and it looks great. Both of my kids been coming here since their first dentist appt. very professional staff read more

This was my daughter's first dentist appointment. She is almost 2 years old. She was very curious about the beautiful setup in the new office with the jungle animal seating. (There is a center island with animals and orange seats that go all the way around. The walls have really lovely animals painted all over the office) The dental assistant and the dentist were both very sweet and professional. My daughter was scared but they both did their very best to make her comfortable and assure her that everything was ok. I was nervous about her first appointment because I didn't know what to expect but the staff really made me feel confident about her next check up with them. I highly recommend taking your kids here! Just a note but even adults can go here too! read more

Worst dentist office ever, dirty location an undfriendly staff. Mike the Northeast manage (in his words he runs all of the Northeast offices so the dentist do not have to speak to customers) is very terrible at customer service. He is rude, condescending, and a flat out liar. Katlin is also no help, unable to answer questions and does not put a manager in the phone when asked. Do not go to this dentist, not worth your time or effort. read more

My children, 11 & 10, had a great experience. They went back on their own, had x-rays of mouth, cleaning, fluoride. Then, I was called back to be in the room with the dentist when he checked their teeth. Both left smiling... with bright, clean, cavity-free teeth. My only complaint: the TV. It was loud and none of the children were paying attention to it. They were all busy with the video games. It's mostly adults sitting in the waiting room, watching Nick Jr isn't what any of us would like to be doing... read more

I absolutely love doc bresler's! I recommend them to everyone. The hygienists are awesome. Everyone is so friendly. They make going to the dentist easy for my children. They love it and leave with goodies. read more

My 11 year old daughter and I had a wonderful experience during her six month check-up. First, our wait was very short. We were in and out in less than an hour. Then we received a great report from both the dentist and the hygienist. My daughter really loved Colleen. She asked if we could request her next time. read more

My nephew, Ryan, uses this dentist. His autism limits his choices of dentists that he could use. This place allows his mother to sit in the exam room with him, which is comforting. This office understands the special needs that some children have and are able to adjust effortlessly to put the child at ease. read more

Update: They did send multiple emails apologizing for this issue and a few others that other patient-parents were having. They claim it was due to them switching locations since this location moved a few blocks away. I appreciate that they took responsibility for their mistakes and apologized. read more

On the recommendation of a friend, we took our son to this dentist when his teeth first started coming in. Our first visit was fine; there was nothing extraordinary about our experience. When we came back for our son's 18-month visit, it was a mess. Our appointment was scheduled for 4 p.m., so we arrived at 3:45. At 4:45, we still hadn't been seen. I asked the receptionist if she had an idea of how long it would be before my son would be called. I explained to her that I understood medical offices get backed up, and I wasn't upset, but my son was getting restless, and I would want to reschedule if it was going to be much longer. (18 month olds aren't the best with patience) I was told that my son was next. About 10 minutes later, my son was called. My husband and I began walking to the back, and we were told that only one of us was allowed. I went, and my husband stayed behind. I was expecting to be brought to an exam room, but instead, I was left in another waiting area. This area was full of unsupervised kids, all of whom were still waiting to be seen. Dental assistants and hygienists were running in and out of exam rooms, chasing these kids, and returning them to the seating area. It was absolute chaos. Obviously, my son wanted to run around and play too, especially after having already waited in a waiting room for over an hour. He started to get even more restless, and hungry, as it was getting beyond dinner time. Finally, I asked a young man in scrubs who was rushing about with files, how long it would be, and he told me that my son would be third - about another 15-20 minutes! So, we just left. Like I said, I understand if an office gets backed up, but don't lie to me and tell me that my 18-month-old son is "next," and then make him wait for another half 30+ minutes. Toddlers cannot sit still for that long. read more

My son was a patient here for almost a year and the experience was great until our last appointment in which we waited over a hour to be seen while watching people who came in after us go right back. I complained to the staff and they took another 20 minutes finding his paperwork someone clearly mishandled his position in being seen. As a result I decided to leave and advised them I would call to reschedule. Unfortunately they had already scheduled another appointment months later and we missed it inadvertently. Then I get a letter written in a extremely aggressive language stating they will no longer see my son because we have missed 3 appointments when in actually some idiot misplaced his paperwork and had us waiting for over a hour for a appointment we decide to leave for. Honestly whats the point in making a appointment if your going to be treated as such. Beautiful decor, air heads in staffing,....horrible practices in place too. read more

I have a great experience with Doc Bresler's Cavity Busters. Few days ago I was there with my 17 months old daughter. There was her first check up. She was really scary and crying a lot. But all staff was friendly and patient. I recommend this place and I am sure I will come back them for next visit :-) read more

Took my kids there for years as no other pediatric dentist took my insurance. Had my son there last week. The "dentist" came in told my son he had cavities in every tooth in his mouth (he wasn't kidding). Brought over another dentist to see. He was then told he had only two cavities. They did NO X-rays. I took him to another regular dentist who did x-rays and allowed me to be in the room when he was examined. He took x-rays and lo and behold... NO CAVITIES at all. I believe this is not a good place to take your kids any more. The people who are looking at your kids teeth are too inexperienced. read more

Overall the staff has been very helpful but now I feel like I am being stalked by their billing department. My son had several visits to get all of his dental work done and I paid at the office every time. I checked with them each time to make sure that I didn't have a balance. After all was said and done there was a small balance (less than $200) that was not covered by my insurance. I have been called weekly since the beginning of this month asking for payment. I explained the first week that I would pay when I got my pay check. The second week that I just got paid and would be sending a check out. The 3rd week that I already mailed the check out. Today I told them that they probably already got the check and it just wasn't posted to their account yet. I'm getting pretty insulted by they way that they are treating this tiny balance. They aren't even giving me the chance to pay them and have jumped right to calling me repeatedly. read more