I visited TTMG in Olympic Valley to get a cast on my wrist removed and got cut/burned by the cast…read moresaw in the process. I'm disappointed with how the staff there handled the situation which left a nasty burn wound and likely scar. I got a "sorry", an alcohol cotton ball, and a bandaid and was sent on my way. While accidents can and do happen, at a minimum I would have expected a waiver for the fees for the visit, some kind of healing or ant-scarring ointment, and a follow-up call a few days later to see how/if it is healing. It has been 9 days and it still looks pretty gnarly and is quite uncomfortable, especially as the wound is right above the healing fracture. https://i.imgur.com/f71jfIl.jpg Not a good experience overall!

Used to be good, but now they can't handle the amount of patients they have. It takes eight weeks…read moreto get an appointment. The turnover in general practitioners and specialists is very high. Dismissive attitude in ER. When they leave there's nobody available to see. After 15 years at the clinic, I no longer can find a doctor.

This POS took cash for services rendered, died recently and now whoever thinks I owe him money due…read moreto his poor record keeping sent me to collections. I'm seeing the collections company currently. If I can sue the business next I will. Glad he is no longer around to do shitty business with people.

Buyer BEWARE! First of all, make no mistake, Dr Dennis Lee Chez is a nice guy. Can't take that…read moreaway! However, Gateway Urgent Care's business model (or lack of) in terms of billing is far from coherent, understandable or acceptable ... IMO! Simply put (if you need care) find another dr and go somewhere else! You'll be glad you did! Let me explain... The billing aspect of Gateway has no idea (either by design, or just by incredible stupidity) on what they are doing. So, if you don't mind getting billed every month for 6 months after you've been lead to believe that your bill for a simple shot of b-12 was paid in full by their own billing staff, then by all means go and take this journey w/ them. You won't be glad you did in the end (bill is $450 and growing). BUYER BEWARE is the best advice that I can give ... at least for now b/c I'm still dealing w/ these knuckleheads. Anyway, it truly bothers me that I have to take the time (out of my life) to actually write this, but they've had it coming ... for a while now (and they know it) so buyer beware! If you decide to go to this place after you've read this, then you've been properly warned ... if you like having your good nature taken advantage of, then go to Gateway Urgent Care ... see their doctor and prepare yourself, b/c it won't be long till you're on "yelp" doing what I just did! Buyer Beware ... Be Well Folks! -K

The office needs to remind patients that they need to schedule more appointments before they run…read moreout. Annoying when you have a specific preference for a PT. Being on painkillers i need a little extra reminder.

Fantastic service! I strained my gastrocnemius muscle at the beginning of the season, and I went to…read moresee Diane a couple of days later. She gave me a series of exercises, and cheered me on through my recovery. I saw her 4 times over 4 weeks, and each time I liked her more. She's knowledgeable, experienced, and I felt I could trust her advice. Strongly recommended!

Dr Condon treated me for a case of plantar fasciitis and after just one week of following his…read morerecommended treatment at home I am well on the way of healing. He didn't push any special treatments or arch supports on me at all. Just urged me to follow is recommended course of action (stretches). He's friendly and was very focused on making sure I understood what was needed to get me walking again. I would def recommend him!

I've been seeing Dr. Condon regularly for foot care since 2009, when I experienced my first…read morerunning-related injury (a stress fracture). I've completed eight 100-mile running races since that initial visit - - Spending a lot of time on my feet can lead to a whole assortment of issues and Dr Condon has helped me through various injuries (a couple of bouts of plantar fasciitis, sprains, and tendinitis) and regular blister preventative care. When the PF flared up during a recent training cycle, he treated it with the shockwave therapy system and it was miraculous. I'm currently receiving a round of shockwave treatment for a tendinitis injury and hoping for the same result. I highly recommend him to anyone who needs their feet in top condition! His Truckee office staff has always been very kind to me as well.

This Place is great. It's actually called Gateway Urgent Care. I had a nice conversation with the…read moreDoctor. He is an athlete himself. Rock Climber, skier, water skier, tennis player. He is very knowledgeable. If your in Tahoe and have a sports related injury or problem, go see Dr. Chez!

I had an appointment today to get a simple cortisone shot in my shoulder. The staff informed me…read morethat the procedure would cost over $1,000. I've had cortisone shots in the last several years that were between $100-$200. Of course, the staff did not bother to tell me of the increase prior to my arrival and I had to wait for 45 minutes for Rezac to appear to try and explain this ridiculous increase in price. She had no viable answer whatsoever. So within 6 months the new guard at Tahoe Forest Sports Medicine has quadrupled the price of a simple one minute shot in the arm. Not the same shop as when Nina Winans was there. Nina actually knew what she was doing and did not cheat people out of their money. After I left, I called the Reno Orthopedic Center. They charge $130 for a cortisone shot!! Do NOT trust the staff, Including Rezac, at TF Sports Medicine. Now that Nina is gone, I will never go back. These clowns should be ashamed of themselves for destroying Nina's practice.

These folks are awesome. Helped me through a minor MCL injury that turned into a years-long fiasco…read morethanks to the wonderful workers compensation system. Special thanks to Joe the Brace Guy for keeping my exoskeleton knee dialed in as I've gained back leg muscle. You're the man!

The most professional and helpful chiropractor. Spencer addresses root cause issues and helps…read morecorrect these so healing is long-term.

I was up in Truckee for a few weeks on vacation and needed a good chiropractic adjustment after…read morehitting paddle boarding a little too hard. My regular Dr is in LA. I found Elemental via a FB group recommendation. The office got me in the same day I called them and I saw Cory. I was in good hands. Cory was professional, knowledgeable and a fantastic chiropractor. He spent an hour working on me, and gave me a good adjustment which helped some tightness relax. He also made some good suggestions on some stretches I could keep up with. I highly suggest this place for anyone in the area or from out of town looking for care. Would go there again when I am in the area.