Business replied quickly which I appreciate however, it does not do the repair work I was looking…read morefor.

From the owner: —NO REPAIR services provided— Katie Monsma provides RV…read moreinspections, preventative maintenance, and RV education in the eastern VA and southern MD areas. She is certified, licensed, and insured, and takes pride in providing professional services with a focus on inspections and education. She is based in the Hampton Roads area of Virginia, and serves the wider area of eastern VA as well as southern MD where she grew up. As a mobile service, she travels to you and the RV. Find out everything you can expect from a pre-purchase inspection on her website. She makes it a priority to respond promptly to voicemails or emails so feel free to reach out via phone or text (804-625-4876), or email (katie@aervinspection.com). Katie has been camping ever since she was little, and her passion for the outdoors led her to get her Master’s in Environmental Education. She has worked in the MD State Park system and in Olympic National Park, has developed and run after school STEM programs, and enjoys using her experience to make it easier for new RV owners to get outside through RV adventures. Did you know about 70% of the failures RV technicians see when repairing RVs are due to a lack of maintenance? She is also an RVTAA Registered RV Technician, and provides maintenance services, new owner bootcamp (education), and quarterly inspections for RV rentals. As a Truma Certified Technician, she can help install or troubleshoot the Truma AquaGo, Combi, VarioHeat, or Aventa.

We just left this business after being directed to be there at 6:30 a.m. for a camper inspection…read more After waiting 45 minutes, a tech came out and said they do not inspect on days it is raining. It isn't raining, it is overcast. First and last visit. Very, very poor customer service.

Brought in truck for waterpump to get replaced and recieved truck back with a radiator with broken…read moreinlet pipe epoxyed back together. The owner Brandon Ragans has no integrity in his business unfortunately.

I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Reached out to Miller's garage to see if they could fix my lawn mower. I was able to get a quick…read moreresponse, a solid quote and door-to-door delivery for my mower. Would use them again.

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

I wish I could talk to the scumbag owner face to face. I have a feeling he'd think twice about…read moretowing my partners car next time. He seemed real quick to slither off when I called him out.

I've been using them for a few years now for both commercial and private vehicles. They've always…read moretreated me great for both. Casey and her crew are some of the best around!

If you've ever been desperate for help you know the feeling you get when someone shows up that can…read moretake care of you. That's how it felt when these guys rolled up to our RV. Had my family including three toddlers wondering if we were going to get home as we were stuck with a flat tire. Our insurance company spent six hours trying to find a tow (and never did) when all we needed was a tire service. Got put in touch with these guys and they were amazing. Not all heroes wear capes. Can't recommend them enough.

From the owner: We provide 24Hr Emergency Roadside service for Commercial Semi- Truck Tires, Box Truck Tires, RV…read moreTires, Bus Tires ,Camper Tires and Trailer Tires. Servicing the Hampton Roads and surrounding areas. We also install customers new tires at desired lots and locations. We provide Jump starts, New batteries and light mechanical repairs.

Came in for state inspection, staff was courteous and service was very prompt. Please note it is…read morefirst come first serve for state inspection, which was not clear when I made the appointment, but when I called to confirm, I was advised about this, so I came in just after they opened and was taken care of without delay.

This shop is without a doubt the worst I've ever dealt with. My mother's 2015 GMC Terrain had an…read moreundiagnosed issue on Saturday, July 26, and was towed home from North Carolina. The vehicle was still driving under its own power before being dropped off at Hampton Roads Car Care for a diagnostic. The shop diagnosed it as a loose or skipped timing chain and immediately suggested replacing the entire engine. Instead of approving such a major (and questionable) repair, my mother decided to have the vehicle towed back home to explore our options. When I arrived on Friday, August 2 to inspect the vehicle, I discovered that it had not been reassembled at all. It had been returned with missing bolts, coil packs removed, and crucial components left undone. The next day, I personally went to the shop to demand they put the vehicle back together. They sent someone out around noon, but after "reassembly," the vehicle no longer starts or runs. What was once a running vehicle has now been turned into a 7,000-pound paperweight sitting in my mother's driveway--thanks to the negligence of Hampton Roads Car Care. Based on this experience, I would never recommend this shop for state inspections, repairs, or any kind of vehicle service. This is yet another well-deserved low review for this business.