We have had excellent service with Gloucester RV. They replaced an awning on our RV - they were…read morevery professional, courteous and completed the work in a very timely manner and the price was reasonable. They also winterized our RV quickly and for a very reasonable price. We would highly recommend them.

Very nice young man named Ben Fangmeyer helped us at this RV dealership. Many different trailers…read moreon site. Highly recommend

My wife and I recently purchased a Starcraft Travel Star RV. We had previously visited multiple RV…read moreSuperstores while searching for our next RV. We drove past Scenic View RV and decided to stop. Nick, Susan, Nicholas, Ethan, and Mason were gracious and delivered exceptional customer service throughout and after the initial purchase. They dedicated an extremely generous amount of time showing and discussing different options from various RV manufacturer's in order to ensure we found the perfect RV. Scenic View RV and their staff have created a no pressure and highly informative buying experience for anyone searching for an RV. Their first class customer service, workmanship, and attention to small details while preparing the RV for delivery has earned our respect and future business. Thank you to all! Wayne and Melanie R.

My camping buddies warn me NOT TO DEAL WITH DODD. They bought a consignment unit in January and…read morehave had a very bad time with Dodd. They promised a 25 Point examination of the unit before they picked it up and paid for it. This was not done. Not even winterized, and Black and Gray holding tanks not emptied. Made their first time out a very bad experience. When they went to get help from Dodd, they refused to even acknowledge their mistakes, and sent them back to their camping spot after freeing a valve with full holding tanks, despite again promising to empty. WARNING....DON'T EXPECT THIS BUSINESS TO DO WHAT IT CLAIMS TO DO FOR ITS CUSTOMERS.

$999 Document fee on used Rv.... Advertised prices are not real, also "willing to negotiate" Means…read morethey try to sell you a $1,495.00 going over of a used RV that should have already been part of any sale from a dealer. I have no idea what they are like after the sale as this was enough to make me move along.

Bought a Class B van from Camping World in Newport News. It was used, only a few years old, low…read moremiles, and they claimed it had gone through a full inspection. They even told me there were a few things they were fixing before delivery, so naturally I assumed it was solid. Three months later, it has spent almost that entire time in the shop. I've missed trips I had planned. I've taken one trip without water because the system wasn't working. Another trip ended with water leaking everywhere and damaging the cabinetry. Meanwhile, I've made all three payments on a van I've barely been able to use. Out of the 11 weeks I've owned it, it's been out of service for 9. And here's the frustrating part. Camping World is quick to sell you a unit, but when problems show up, the service drags. Everything is "waiting on parts" or "on order." No urgency, no ownership. When I finally asked about trading out of it into something reliable, their solution was to offer me wholesale value, nowhere near what I paid, on a van they sold me in this condition. That tells me everything I need to know. The relationship ends the second the paperwork is signed. They care about the transaction, not the customer. If you're shopping there, just understand that once they have your money, you may be on your own.

Very disappointed. An inspection for possible consignment got us an offer for $100. I admit the…read morecamper needed some finish work on renovations of removing the sink. They told us it needed more work than it was worth. We are talking a 10 yr old camper. Upon returning for camper we found the door hinge was "broken". Too bad the best thing going for them is nice phone staff who can get you to come in but the rest is a waste. Girl at the front counter let me stand there for almost 5 mins while she was tending to her phone and scrolling social media. Thank you for a wasted day, broken hinge and insult of an offer

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Great customer service!! Good service department. Staff very friendly, knowledgeable, honest!!read more

They are the absolute best! I have been taking my RV to them for years and every repair they have…read moremade has been priced well and professionally completed! Timely too!

I had an appointment on July 15th to repair a faulty slide. Nothing heard after a week so I stopped…read moreby to check on progress. I was accused of being unreasonable and told of all the problems the owner was having. Nothing was accomplished after three and half weeks and when inquiring on when work might start was advised to take it someplace else due to long lead time of parts. Note, parts were never ordered and I believe were never identified. Very disappointing.

I contacted the company and told him that my slideout awning needed repair. He asked me to drop the…read moreRV off for an estimate and that it would take a couple of hours. My RV stayed there 3 days before he had an estimate. When he contacted me, he stated that the one awning would require 6hrs of labor to repair, but if I were to replace all the awning material the labor cost would be close to the same, or a little additional if I got all of them done. I was good with that and asked him to send me a written estimate. When I received the estimate, it had an additional 8 hours of labor added for the repair. I called him the next day to question the additional labor and he stated that he was thinking about refusing service since I question the labor cost. I told him that I would come pick-up my RV. I think that he was a little overwhelmed with the repair since this was a high-end coach. He wasted 4 days of my time with nothing being accomplished. I do not recommend this repair facility.

Website, Google, Yelp, even the automated phone message says they are open. They are not open. They…read moreare closed. If you are going to close for a federal holiday (Labor Day) at least update your automated voicemail.

I went to Snyders to ask the Service Department if they do warranty work under my warranty. I…read morethought it would be easier for me to go to them versus spending $50 in gas going to Newport News. They told me they would NOT do any work on my RV because Camping World had done work on it, before. He also scoffed at me when I told him the make and model of my RV, indicating my RV was not good. Well, he can rest assured he will not get any of my business.

We first encountered Pete's at The Hampton RV show in March. We initially were looking at Brinkley…read moreand Grand Design 5th wheels. While touring the display rigs, we were greeted by Riley. Riley showed us the RV's we had interest in and then directed us to a Heartland unit. We then encountered the Factory Reps from Heartland. These guys were top notch! They listened to my wife and her wants, I had already noticed that the 2026 units had many of the features that I was looking for, they then told us about a floorplan that was not currently on display. They showed us many photos and videos of the 39FL. My wife fell in love with it! We spent nearly an hour questioning Riley and the Heartland guys and we ultimately decided to order the 39FL, without ever seeing one in person. A leap of faith for sure. The unit arrived about 2 month later. Jason kept me informed about the loan process and set the unit up for us to look at before we ever did any paperwork. The finance manager came in on his day off to allow us to complete our paperwork so that we could do our orientation and pick the unit up the following weekend. The entire team was helpful and made our experience a good one.

They are overly persistent in their methods and staff who actually manages the finance contracts…read moreseem a bit sketchy. Some of the sales associates were quite nice but others can give you some odd looks when you don't fit a certain visual or expectation. We bought a trailer and weren't able to pick it up on the set date because it came with some "issues" even though it had been sitting in their lot for a while and was advertised as new. May have been related to factory built but still not great when you just bought a brand new trailer. The associate we had did work with us well throughout the financing/paperwork process. This locality also seems to me like they prefer a specific type of customer over others, so maybe not the most inclusive place. Also... this area of Chesapeake may overall not be the most inclusive. Hope that will change.