I've been shopping at Diani for 22 years! Yes.... from…read moreopening day! All of the staff over the years over the years have been wonderful. A special thanks to Ari who helped me my new fabulous Jeans. It takes a Village.... lol

Super disappointed by the lack of service I received today, which is really unfortunate considering…read moreI was wanting to use a gift card I received during the holiday. Walked into Diani was not greeted at all. I didn't take immediate offense since I understand that staff can be busy. I walked around and then was curious about the beautiful jewelry in the case. I could hear the staff member organizing sections of clothing. I never once was acknowledged or even asked if I would like assistance or if I would like to see something. Absolutely nothing. Now I have a few friends that shop there frequently and never have I been told that the service was poor and rude so I didn't have any preconceived notions. I decided to leave and when I turned around saw the staff member organizing sections and I said hello. Her reply was cold and dismissive but she did say hello. The first thing I thought of was wow, people should always treat others with respect especially in a high end store, you never ever know who has a lot of money in Santa Barbara so therefore judging is just poor etiquette! I will never go back to that store and maybe the staff member should remember that she is working for the store clearly not shopping in it. Diani please be respectful, Santa Barbara is a small town.

Really fun to look around, but agree with other reviewers that customer service could be better…read morewith some employees and prices are a bit steep. You could spend a good hour in here trying on pieces and taking it all in; the selection is wide.

Sub-par customer service. I visited the store and selected an item that was sitting on top of a…read moredust bag. The next day I returned and purchased that same item. When I completed the purchase, the staff refused to provide the dust bag that had been under the item the day before. Their explanation was that the dust bag now had a different item ticket placed inside it. This response made little sense. The dust bag originally matched the item my wife purchased and had been displayed with it. Instead of resolving the issue in a reasonable way, the staff focused only on the technicality of the ticket inside the bag and declined to provide a dust bag which goes to the item purchased. An offer was also made of the same brand dust bag but come to find out they did not have another. So the offer could not stand. For a store that sells luxury products intended to be kept and protected in dust bags, refusing to provide one over something so minor reflects poor customer service and a lack of flexibility. A simple solution would have been to provide the dust bag which matches the brand. The experience left me feeling that the focus was on rigid internal process rather than basic customer care. Would not recommend or return. Way better finds in LA.

I love drifting, so I found this with my navigation. Easy to find plenty of parking on the street…read more It was definitely clean. It didn't smell bad like a thrift shop. The prices were very high for the worn out stuff. There were a few things that look nice but not my style I was looking for sweatpants and T-shirts with brand names. They were all overpriced. If someone is looking for more fancier outfits they did have some nicer things that looked OK.

YES!!! We are from out of town and wanted to find some awesome vintage clothing and consignment…read moreclothing and this was SUCH a 5-star find! The prices were really good and the selection was fantastic. Very nice customer service too! We will definitely be back next time we are in town. DEFINITELY a place to NOT miss!!

This is quite literally one of the most beautiful shops I've ever stepped into. Everything about it…read morefeels so thoughtfully curated from the clothing to the art to the overall atmosphere. The customer service is on another level. It didn't feel transactional at all, it felt like an experience. The girls working there are so attentive and genuinely kind, and Jill, the owner, is incredible. You can tell how much care she puts into the store, especially with the dresses she hand-makes individually it makes everything feel so special and elevated. The denim selection is unreal. I tried on a few pairs and they fit better than any jeans I've ever owned. I didn't even have to look. Jill brought me every pair and took so much time making me feel appreciated! it's truly a special place! It's the kind of place you go once and immediately want to come back. I will always buy my vintage Levi's from Loveworn!

Fantastic store, fantastic people, fantastic staff, fantastic clothing! Thank you Loveworn! And I…read morethrifted a FANTASTIC Loveworn jeans jacket decked out w unicorns and rainbows, that I covet!

you only will find these type of clothes here very nice…read morestaff no pressure while your looking around

Great store in downtown Santa Barbara for men's clothes. They carry their own line of clothing…read morealong with offerings from other brands. They had lots of great men's clothing along with a nice aesthetic inside. The staff was extremely kind and they also gave us great recommendation for places to eat/things to see in Santa Barbara.

Outstanding service and updated and new selection and overall value makes me come back to this…read morevenue! I've gotten about a dozen pairs and never seem to get enough shoes from Here!

Do not purchase from this brand if you expect a quality product. Customer Service is nonexistent.read more

I love this place. It's been around for 25 years. The stock is selected with care. Quality clothing…read moreworth the price and curated by the lovely owner who cares. Wonderful shopping experience. I have no idea why others had a difficult experience. I am not over 60 and the owner was very kind and open minded. We talked about valuing many cultures, so I was surprised by some of the comments here. I can only speak to my own experience, but it was excellent.

I love this boutique! It has beautiful clothes for women, not teens. They specialize in natural…read morefibers, cotton, and linen. After shopping the whole Main Street and seeing the same old stores as in Nj I found Socorro! I tried on some dresses and the owner and I chatted like old friends. I bought the most beautiful dress and admired some gorgeous scarves that just arrived. I even wrote her a thank you note when I arrived home. Great selection, wonderful service and pretty clothes! Not a chain store. A family owned business with class.

I finally stopped into tumbleweeds today after driving by forever. I was surprisingly shocked at…read morehow large it is because it looks so small from the outside. You can also enter the shop through a side door from the attached feed store next door. (Another amazing find) I was also surprised at what a nice selection and variety there was. Men's clothing, women clothing, hats, scarves, some jewelry, baby items, kitchen tabletop items, soaps, etc.. Some of the reviews said the items are expensive but honestly, you get what you pay for these days. Everything is expensive. As long as it's quality I don't mind and her items are quality. I bought a silky lounge set with matching robe and I can't wait to put it on. It is the softest silkies set I've had in a long time. Clothing selection is comfortable and casual. Some reviews mentioned they felt like they were being watched. I just felt like the staff was attentive. And with as much shoplifting that goes on today, who can blame a Shop owner for being cautious.

Clothing and housewares are lovely but manager/owner is an absolutely horrendous woman. I'm a…read morelocal and was treated like a common thief and this wasn't the first time . My visiting relative asked the price of an item - we put the items back- her discount sign was unclear. The owner asked if she could help us check out with the items - I said no we put them back , the woman rushed back to ensure we hadn't stolen her clearance items.- Nope - not going back - items are over priced anyway but wanted to support local-and give her the benefit of the doubt.