TL;DR Our dog Piper died 2 days after her stay. I wish communication was more direct. I wish I was…read moregiven the opportunity to care better for my pet. I wish that the "permission to transport and treat" I signed was used more aggressively to help my dog. Did they communicate? yes. Did they communicate well? In my opinion, no. You can see pictures for communications and decide for yourself, but I wanted to share my experience incase this is not the place for your pup, especially if they have medication needs like mine did. When I picked her up, a caretaker had to physically lift her from the couch and carry her out. I wish I didn't just take a photo, but a video. Piper had stayed many times before but this was the first since she developed diabetes. I was told they could still care for her. Every time prior she would get "tummy issues" because she was a nervous dog and that cutesy language was enough to communicate in instances prior. This last time, not so much. I wish that this did not happen and i was not writing this review. I wish that I could have given my pet a better end if this was her ultimate end because of her diabetes. I hope that DogMode takes Piper's end and uses clear and direct language moving forward. On a customer care note I also will convey that when I went in to talk to the manager about my dogs death, I was told they could not meet and turned away. I had to return several hours later, in which time they took to call the emergency vet and illegally obtain my dogs records. I also felt a violation when I did get to speak with the manager when they insinuated my dog would have died anyway from her diabetes.

We bring two larger dogs to dogmode on the regular and the best endorsement I can give is they…read morealways come back TIRED! Dogmode has great hours, has live webcams to check in, and gives useful feedback when you pick up your dog. Absolutely recommend them to all the slc dog parents I meet.

We absolutely loved bringing MacGuyver to Camp Bow Wow. He was always treated as if he were one of…read morethe caretaker's own pets. We always felt so comfortable bringing him there. The caretakers write little notes about your dog, make little gifts with your dog's picture... it's incredibly nurturing. We highly recommend using Camp Bow Wow. Unfortunately, we moved to the Bay Area and we cannot use Camp Bow Wow anymore. But if we are ever in Salt Lake City again we'll definitely stop by to say hello and let him be loved by everyone at the Camp.

Boarded my dog twice, both times he returned with severe kennel cough requiring emergency…read moreveterinary treatment. The response from the facility was apathetic. He was sick upon pickup, with zero communication from the staff at pickup that he would need emergency veterinary care. Extremely disappointing that a business that serves dogs is completely indifferent to their health and welfare.

Rick has been our dog sitter for several years and has been outstanding. Our dog Harvey just loves…read morehim. He is old and has required some special care, and Rick has lovingly delivered that. When our other Boston Terrier developed seizures, he quickly took him to the vet and called us with the information, expressing his concern also for our dog, Monty. We feel so lucky to have such a loving professional dog sitter.

I am definitely a fan of Rick! I have a 16 week old Boston Terrier and I work a full time job. I…read morewas going home everyday at lunch to let her out for a 30 minutes. Rick now comes twice a week to play. It has given me a nice break and I'm able to have a social life. He comes on time and has sent me pictures of my puppy each time. Great service!

For seven years and numerous trips, some spanning multiple weeks, Amy has provided exceptional care…read morefor our three cats. She is extremely reliable, conscientious, and caring. Each visit includes feeding, litter maintenance, and ample opportunities for interactive play. During a stressful time, she executed a complex medication regimen for our chronically ill cat, allowing us to feel at ease while away. We look forward to the video recordings she sends of every visit. She has gone out of her way to manage package delivery and plant care as well. Our cats adore her and are calm and happy upon our return home. Knowing how well our cats are attended to under Amy's care has rendered our trips worry-free. We highly recommend Amy for any pet care needs.

Our family can always count on Amy, and our dogs and cats love her. We had peace of mind knowing…read moreshe was caring for our crew when we had to be away from home. She also went above and beyond to help with things like bringing in mail and deliveries as well which we so appreciated. She was so caring of our fur family and our home! One of our dogs has special needs and is slow to trust and he loved her like no other. Amy is as responsible, kind and trustworthy as a person could be.

Merry Pets saved the day . . . they saved my dog!…read more While out of town, I was notified by a passerby to my video doorbell that my dog was out at large. I immediately texted Merry Pets, and got a call back a couple of minutes later. One of their canine professionals was not too far from my house, and went to assess the situation. He searched the nearby streets and located my dog and returned her to my house and ensured she was secure. Merry Pets ensured the safety and well being of my dog. This could have ended very differently, as I live nearby to two busy streets.

I used Merrypets for group hikes for my dogs. My dachshund would come home appearing happy, and I…read moreassumed he was having a great time. Looking back, I think he was just happy to be home. I started noticing he would growl when I touched him, which was very out of character. At first, I didn't think much of it, but as it worsened, I examined him more closely and was shocked to discover scabbed areas under both of his front legs, resembling severe rugburn. After another hike, I checked him immediately upon return and found his front legs raw and bleeding in multiple spots, with his fur matted in tight knots. I took him to urgent care, and the veterinarian confirmed the wounds were fresh trauma. My dog is 8 years old and very active, but because he's never been off leash before, I had specifically requested that he be kept leashed on hikes. The other dogs were off-leash, and I worry that while trying to keep up with the group, the handler, Caitlin, may have dragged him when he couldn't keep pace. I reached out to Mary for an explanation but received no clear response or indication of concern for my dog's condition. I asked Mary if she would cover the vet bill. Instead, she said she wanted to speak directly with my vet. When I brought that request to my vet, they informed me that she did not have a right to access my pet's medical information due to HIPAA laws. Despite everything, I was kind enough to let the situation go--but I refused to pay the bill for the hike where my dog was injured. Now Mary is charging my account anyway. A good business owner would have shown concern and at the very least offered an apology. Instead, she has shown no empathy and no accountability. This experience was incredibly distressing. I cannot recommend Merrypets based on what happened and how poorly it was handled. My dog has had no more injuries since he stopped going out with Merry Pets. He's happy again and no longer growls at me.

We finally found our daycare! Having moved from out of state, we were looking for the perfect…read moredaycare for our baby dog and Fetch is IT. Our pup has been going to daycare since he was 16 weeks old (couple times a week) mainly for socialization or whenever we were working/out of town so he's very social and friendly. He's 3 years old now. Prior to this, we had found a daycare that was under 10 minutes away from our home, but every time we'd pick him up, he didn't seem tired (like he'd normally be after daycare), he started developing different behavioral problems at the dog park (very new, he's frequently around other dogs) and he was becoming highly anxious. I knew something was up. I pulled him from that daycare and gave Fetch a call. The staff at Fetch made us feel welcome and assured me that they had a large space, lots of staff members so the dogs were sure to be safe and just enough structure so the dogs wouldn't get into trouble - yet nothing too crazy since it's a daycare after all. They also offer training as well! The other plus is they do offer curbside pickup/dropoff if you need it. Fetch is 20 minutes from home and we make the effort to go here several times a week because our pup loves it here - his face lights up when we pull up to the building. Thank you!!

The staff treated my dog well and enjoyed working with my dog. My dog returned happy and healthy!read more

My dog just started going on hikes and he loves it. He pouted the rest of the day after he was…read morebrought home bc he wanted to go back out! He's only 6 mo old and Linda placed him w a group of dogs that are similar in temperament. I am grateful this company is around.

My pup Zander just joined the dog hiking group at Doggy's big day. He loves it! They pick him up…read moretaking him and his dog pals for a long hike and bring him back all for 30.00. He is so happy and tired when he gets home. I highly recommend.

They always treat our dog like an esteemed guest! Barley's is a great help with entertaining hyper…read morepuppies. The have a large space both inside and outside. Lots structures for dogs to play on. The dogs get a lot of interaction and exercise. While it took his paws some time to tough up to the hard surfaces, I appreciate that that means he's always fairly clean vs playing in dirt and gravel. They've been proactive about communicating any issues they notice on him, like his paw sensitivity which has since resolved itself. All of the employees seem to really enjoy being there and their jobs. I appreciate that they are open for pickup until 7pm! They also offer affordable upgrades for bath or pool time. I imagine this place wouldn't work out for people visiting SLC because you'd have to arrange a fecal test, vaccine paperwork, and a trial day before they'll schedule you. It's worth noting that they also don't allow unfixed/neutered dogs and since we waited 1.5 years, we weren't able to visit until more recently. The one thing I wish they had is crates to enforce some "calm down" time for our overly excitable pup.

my pup loves coming here, swimming is a great addition to get him moving and the Loving Care takers…read moreis the reason why I keep coming back. my pup is always so happy when I pick him up, thank you to all of you.

We have had such a great experience with Old Farm pets. We don't board our dogs much but we…read morerecently went on a week vacation and nobody wants to take care of my extra large dogs so they had to get boarded. The staff is super friendly and it is affordable. This is the second vacation weve used Old Farm Pets and they will continue to be our go to for boarding needs.

DO NOT BRING YOUR ANIMALS HERE! I've boarded my dog here 3 times within the last few months. First…read moretwo times she came back with infected paws. This 3rd time she had cuts on her rear paws and they would've become infected if she stayed any longer. Staff ignored my request to put her cone on over night to prevent paw licking. They do not follow your feeding instructions. They couldn't give me a confident answer if she had eaten or not when I picked her up and they told me she ran out of food which surprised me as I always pack more food than what's needed for the stay. I question if the animals are ignored by staff too, the dogs outside are free roaming and I've never seen a staff member out there. All these issues under "New Management". Avoid this place if you care about your pets.