Dog Supplies Outlet is the place to go for healthy dog goodies. They carry a huge selection of…read moretreats and supplies with simple, limited ingredients. I was honestly shocked the first time I walked in,they had the exact same premium treats I'd been ordering online, except I could grab them right then and there. The selection is impressive, and the staff is even better. The ladies who work there are incredibly kind, knowledgeable, and always ready to help. From the moment you walk in, you're greeted like family, and that kind of customer service is hard to find these days. The location is convenient, the store is clean and well organized, and they even host fun little photo events for the dogs. My pup had his own mini photo shoot and absolutely stole the spotlight. If my dogs had credit cards, they'd probably max them out here. This is my go-to pet store for healthy treats, quality supplies, and genuinely wonderful customer service. Highly recommend!

This is our go to pet supply shop. The prices are pretty reasonable and they have an awesome reward…read moresystem. Once we exclusively started shopping here the points/repeat item programs really added up to savings. Usual items purchased are dog food, treats, and CBD oil for our senior pup. The staff is always super nice and we are always greeted and checked in on when visiting.

I am still in total shock! First let me say that I used to use the Petco Blue Diamond location in…read moreLas Vegas. Over the last two weeks I left 4 messages asking them to please call me back to get one of my pets groomed. This store does not call back, even though the manager of the department says they are supposed to return all calls. Well I was finally at the store today to get my 5lb. toy poodle groomed. Now I am handicapped so I sat my dog down on counter for only a few seconds. Well the groomer immediately tried to shove their collar over my hands and my dogs head, then he suddenly ripped my dog out of my hands telling my its against the NEW policy to set pets on counter. My mistake I did not see the new sticker. However after ripping my dog out of my hands he continued to yell at me while holding my dog in the air in one hand. I immediately asked for my dog back, I told him I'm not putting up with how he was abusing my dog nor his total attitude towards me. Then he tells me "Well, its your own damn fault!" There were two other customers waiting in line behind me. One woman asked him why hes being a total jerk. "That's it, I'm not grooming your dog either for calling me a jerk!" So two of us walked out because of him having a bad morning and screaming at people, abusing our dogs. I called the store from the parking lot and got a female store manager. I explained everything to her and even went as far as making sure she knows I am a letter writer and will be writing to the corporate office "customerrelations@petco.com because she barely spoke. She hinted she would have a talk with the groomer and she was very sorry I walked out before talking to her. I won't hold my breath thinking she will actually follow up on the complaint. So I am writing here and also sending to corporate offices.

One of the worst retail experiences I've had in a long time…read more I went to the Petco in Henderson and the front of the store was completely disorganized. A line of customers was forming while the manager on duty sat at the front counter texting on her phone. She didn't greet anyone, didn't acknowledge the line, and didn't make any effort to help people who were clearly waiting. For reference, the manager was a blonde overweight woman in her mid 50's working the front counter during my visit. I asked for her name so I could follow up with corporate about the experience and she refused to give it, which tells you a lot about the accountability at this location. Customers were standing there waiting while she stayed focused on her phone like the store was closed or something. No urgency, no customer service, nothing. A manager sets the tone for the entire store, and if this is the example being set, it explains why the experience felt so chaotic and unprofessional. Petco corporate seriously needs to look at what's happening at the Henderson location. Customers should not be ignored while staff sit at the front texting.

I have been to the St Rose and Anthem Plaza locations in Henderson, probably about a half dozen…read moretimes, and have been so pleasantly surprised by the level of customer service I have received each time I have stepped in their door. Whoever is training this staff deserves a big shout out because these employees go above and beyond. They take the initiative. They make suggestions. They cheerfully show you where the product is located and share their knowledge. Whether it's locating that one thing you need that they don't have, or locating more than what they have in stock and having it held for you until you can pick it up. They will even special order product for you and call you when it arrives. So nice to have great customer service. I drive over 200 miles just to stock up here. You can't beat their prices. I will be stocking up on food, treats, toys, chews, and even their leashes and collars.

Took our new family member here and ....pure magic. He picked his first toy and we were…read moreoverwhelmed with options. Bacon whipped topping. Every shape, size, color and texture for him to chew and lick and eat. We're excited for his first bath and looking into the canine gym bc it's too hot to burn his feet in the concrete. Very convenient location.

Mateo helped us with all the puppies today and made everything so seamless! Thankyou Nevada puppy…read morestore

Very good customer service! Al was very helpful and kind giving us the run down of his dogs and…read moreexplaining how they get them from breeders. Will definitely be back.

I saw on Reddit that this facility stores their animals like dogs in plastic bins. I wouldn't…read morechoose to do business with a facility that stores their animals in plastic bins. Plus the post mentioned a bunch more other concerning things from a former employee there. Very bad things were mentioned.

They sold us a :"mini" aussie...... but 1 year later we can see he s not a mini!!…read more now we have a big guy weighing 57 lbs!!! They never told us anything about the breed either, all they want is get our money ......

One of my criteria for a pet store is if the people working there. Love animals. I know it sounds…read morelike that should be common, but I have been to several where it seems like it's just a job where they're punching a clock and getting paid. Will this place is definitely a pet obsessed place. In addition to having just about everything you would need for your dog or cat, they have a grooming center, as well as a plethora of dry and canned food, as well as raw frozen food for your animal. Animal. Such a great selection. One thing I appreciate is when you can have a full-blown conversation with the person at the counter about their pets. You could tell this lady loves her dogs and really takes care of them. She made thoughtful recommendations, and made great ideas for our little mini pen. One thing that impressed me was the walk-in services that they had like tooth brushing, gland, draining, etc. And the prices are very inexpensive. Nine bucks for tooth brushing? Count me in. We will be bringing Vixie in to get her teeth freshened up. She also made great suggestion about some natural alternatives to help lower our dog's anxiety, and those were very very well placed. Placed. We bought a sample pack to try cuz it was very expensive to buy a full bottle and they worked really good so we'll be back to buy more Bottom line? If I ever need anything for my four-legged furry friend this will be the place I go. The people are super nice and fun, they have everything I could possibly need, as well as things I probably don't need but I would buy anyway. You would do yourself a favor to bring your fur baby in to check this place out.

We've been coming here for the past year since our neighbor recommended this place and groomer-…read moreMichelle. Michelle always does a great job with his haircut. My dog likes it here even when he doesn't like to get groomed. He doesn't shake and look petrified like the last groomer we went to. Great store with lots of treats and pet food. Everyone here is very nice and professional!

I do recommend this business,…read more I learned of this place through a coworker. My coworker said he went through every place in town. He stated that this is the most friendliest people that will help you with scubba training. Just in general, on the retail side, buying all the stuff, I need. Everyone is friendly and educational. I'm glad i'm here at this place. My first certification class starts next month and there's a small classroom in the back. After that, it would be in the pool. Then, the next certification, after that will be open waters. I'm pretty excited over this

Discovered this place driving by. Never seen surf gear and pet supplies but not knocking it bc it…read moreseems to work. We were just on the hunt for anything different for picky pants. They have a freezer and a good selection of cat foods albeit small. The lady that helped was nice and said that you are able to return items. We just stuck with what we know he enjoys, a bag of small minnows. I have to say small bc I tried a different brand once, they were larger, he refused, it was a thing, but I digress. Support small and local business!

So convenient and the staff is amazing! I love this store! They make it so easy to support a local…read moreshop and still receive competitive pricing. You're missing out if you're getting your dog food anywhere else!

I wish I could give this business 10 Stars for Exceptional Service!!!!! I had the opportunity to…read morespeak with Rachael one day and Amy the next. Both were so helpful and friendly!! Imagine that!! I was inquiring about Sustainably Yours Cat Litter at Dog Food 2 My Door. To my complete surprise, their price was GREAT!!!!! Much better that any autoship price too. And of course, Free Delivery to my front door. Oh and on top of that, they texted me and told me they would keep 2 bags on hand so they have it when I call. LOVE that SERVICE!!!! FANTASTIC! GIVE THEM A TRY for your pet need!!!!

They did a great job with my dog, Goju. He smells so good with their signature dog cologne. The…read moregrooming lady was so sweet and nice even though Goju gave her a hard time. Will be coming back

Every time I come here I'm always satisfied. The lady here is very sweet and my dogs have…read moreseparation anxiety but she always tries to be nice to calm them down. They always do great with the haircuts. I have an Aussie with Addison's disease so he loses hair 10x more than a normal dog. I try to keep him short to prevent my couch being covered in dog hair. Screw all the 1 star reviews. They're all Karen golden doodle dog owners. Your dog is overrated Karen.