Dog Supplies Outlet is the place to go for healthy dog goodies. They carry a huge selection of…read moretreats and supplies with simple, limited ingredients. I was honestly shocked the first time I walked in,they had the exact same premium treats I'd been ordering online, except I could grab them right then and there. The selection is impressive, and the staff is even better. The ladies who work there are incredibly kind, knowledgeable, and always ready to help. From the moment you walk in, you're greeted like family, and that kind of customer service is hard to find these days. The location is convenient, the store is clean and well organized, and they even host fun little photo events for the dogs. My pup had his own mini photo shoot and absolutely stole the spotlight. If my dogs had credit cards, they'd probably max them out here. This is my go-to pet store for healthy treats, quality supplies, and genuinely wonderful customer service. Highly recommend!

This is our go to pet supply shop. The prices are pretty reasonable and they have an awesome reward…read moresystem. Once we exclusively started shopping here the points/repeat item programs really added up to savings. Usual items purchased are dog food, treats, and CBD oil for our senior pup. The staff is always super nice and we are always greeted and checked in on when visiting.

I have been to the St Rose and Anthem Plaza locations in Henderson, probably about a half dozen…read moretimes, and have been so pleasantly surprised by the level of customer service I have received each time I have stepped in their door. Whoever is training this staff deserves a big shout out because these employees go above and beyond. They take the initiative. They make suggestions. They cheerfully show you where the product is located and share their knowledge. Whether it's locating that one thing you need that they don't have, or locating more than what they have in stock and having it held for you until you can pick it up. They will even special order product for you and call you when it arrives. So nice to have great customer service. I drive over 200 miles just to stock up here. You can't beat their prices. I will be stocking up on food, treats, toys, chews, and even their leashes and collars.

I need this place back home. Free dog wash! For reals? We took our dogs down to hang with my MIL…read moreand they were in dire need of a bath. We found this place close by and were pleasantly surprised to see that the DIY dog baths were free. The employee was exceedingly helpful and we managed to wash all three of our pooches with minimal fuss. Shampoo is provided, but I would bring your own towels as none are provided and our dogs hate dryers. We managed with some paper towels, but definitely bringing real towels next time. Of course, I had to buy something to support the store and ended up blowing close to $100 on toys, treats and grooming supplies (lucky dogs). It's actually kind of genius to include the free wash as I would have never spent that much without it. I will say I don't believe they carry the dog food we purchase back home so I can't speak to the food selection, but everything else was plentiful and we will certainly be back the next time we're in town.

Amazing staff and clean store. Their dog baths make grooming easier on the back too! Reasonably…read morepriced as well.

This is a convenient store in a great shopping center, in the heart of Green Valley and near the…read more215. They have quality foods and treats and adorable large toys, plus bedding. Size of the store feels manageable and I can walk around easily to get what I need - they also have carts and baskets to use. Reward points for cash off the purchase are super helpful because we often stop by, especially my husband on his way home from work. Definitely worth checking out when running other errands nearby!

Mateo helped us with all the puppies today and made everything so seamless! Thankyou Nevada puppy…read morestore

Very good customer service! Al was very helpful and kind giving us the run down of his dogs and…read moreexplaining how they get them from breeders. Will definitely be back.

I am still in total shock! First let me say that I used to use the Petco Blue Diamond location in…read moreLas Vegas. Over the last two weeks I left 4 messages asking them to please call me back to get one of my pets groomed. This store does not call back, even though the manager of the department says they are supposed to return all calls. Well I was finally at the store today to get my 5lb. toy poodle groomed. Now I am handicapped so I sat my dog down on counter for only a few seconds. Well the groomer immediately tried to shove their collar over my hands and my dogs head, then he suddenly ripped my dog out of my hands telling my its against the NEW policy to set pets on counter. My mistake I did not see the new sticker. However after ripping my dog out of my hands he continued to yell at me while holding my dog in the air in one hand. I immediately asked for my dog back, I told him I'm not putting up with how he was abusing my dog nor his total attitude towards me. Then he tells me "Well, its your own damn fault!" There were two other customers waiting in line behind me. One woman asked him why hes being a total jerk. "That's it, I'm not grooming your dog either for calling me a jerk!" So two of us walked out because of him having a bad morning and screaming at people, abusing our dogs. I called the store from the parking lot and got a female store manager. I explained everything to her and even went as far as making sure she knows I am a letter writer and will be writing to the corporate office "customerrelations@petco.com because she barely spoke. She hinted she would have a talk with the groomer and she was very sorry I walked out before talking to her. I won't hold my breath thinking she will actually follow up on the complaint. So I am writing here and also sending to corporate offices.

One of the worst retail experiences I've had in a long time…read more I went to the Petco in Henderson and the front of the store was completely disorganized. A line of customers was forming while the manager on duty sat at the front counter texting on her phone. She didn't greet anyone, didn't acknowledge the line, and didn't make any effort to help people who were clearly waiting. For reference, the manager was a blonde overweight woman in her mid 50's working the front counter during my visit. I asked for her name so I could follow up with corporate about the experience and she refused to give it, which tells you a lot about the accountability at this location. Customers were standing there waiting while she stayed focused on her phone like the store was closed or something. No urgency, no customer service, nothing. A manager sets the tone for the entire store, and if this is the example being set, it explains why the experience felt so chaotic and unprofessional. Petco corporate seriously needs to look at what's happening at the Henderson location. Customers should not be ignored while staff sit at the front texting.

One of my criteria for a pet store is if the people working there. Love animals. I know it sounds…read morelike that should be common, but I have been to several where it seems like it's just a job where they're punching a clock and getting paid. Will this place is definitely a pet obsessed place. In addition to having just about everything you would need for your dog or cat, they have a grooming center, as well as a plethora of dry and canned food, as well as raw frozen food for your animal. Animal. Such a great selection. One thing I appreciate is when you can have a full-blown conversation with the person at the counter about their pets. You could tell this lady loves her dogs and really takes care of them. She made thoughtful recommendations, and made great ideas for our little mini pen. One thing that impressed me was the walk-in services that they had like tooth brushing, gland, draining, etc. And the prices are very inexpensive. Nine bucks for tooth brushing? Count me in. We will be bringing Vixie in to get her teeth freshened up. She also made great suggestion about some natural alternatives to help lower our dog's anxiety, and those were very very well placed. Placed. We bought a sample pack to try cuz it was very expensive to buy a full bottle and they worked really good so we'll be back to buy more Bottom line? If I ever need anything for my four-legged furry friend this will be the place I go. The people are super nice and fun, they have everything I could possibly need, as well as things I probably don't need but I would buy anyway. You would do yourself a favor to bring your fur baby in to check this place out.

We've been coming here for the past year since our neighbor recommended this place and groomer-…read moreMichelle. Michelle always does a great job with his haircut. My dog likes it here even when he doesn't like to get groomed. He doesn't shake and look petrified like the last groomer we went to. Great store with lots of treats and pet food. Everyone here is very nice and professional!

I came here today to buy our Doodle his Dog food. He has been prescribed Hills metabolic dry food…read morefrom his vet . It is expensive ! I had a $10 off coupon that gets emailed occasionally to me from Hills Science. I wasn't able to pull up the coupon due to lack of internet inside the store . REN was the cashier and he was so very kind , he said no problem, and honored the $10 for me . I am thankful for this , money is money so Thank you

I was really disappointed with my curbside pick up experience at this PetSmart…read more I chose curbside because I had a shoulder injury needed help with two 40-pound bags. When I arrived, the phone number on the curbside side was so faded from the sun that was almost impossible to read, so I couldn't call to let the store know I was there. Instead, I had to go inside, stand in line, and then wait while an employee was paged. When my order was finally brought out, I was given it in a shopping cart, and I was singly told to "have a nice day." no one offered to load the heavy bags into my car. That completely defeats the purpose of curbside pick up, special for customers who choose it because they need assistance. Thankfully, I have someone at home who could help me unload the bags, but I still need help getting them into my vehicle. I hope the store replaces the faded curbside signage and better trains employees and what curbside service is supposed to include. Make a big difference for customers with injuries, disabilities or anyone purchasing heavy items.

This place is a small pet store located inside inspirada and has pretty good deals for pet food and…read moresupplies! The workers are always really kind and there are a lot of foods, toys, and treats to choose from. I'm not a big fan of the designer food brands but I always go here to get Stella and chewy for my dog because the prices are fair and I work in the area!

Stopped in to grab a gift for my friend who is adopting a dog tonight! I can't believe I've never…read morebeen in here before. They are so nice and welcoming and they have such cute stuff for pets! I was greeted by the store dog, which I sadly forgot his name but what a cutie!!! He was so sweet showing me around the store haha. I browsed a bit before I picked some stuff out. They have lots of different toys and lots of leashes and things like that. Even cute puffer jackets I almost got for my dog even though she has a million of them ahaha. The guy working was also so nice and welcoming, too! I picked out a toy and a couple of treat options and then also noticed they had some dog cookies. He said they are brought in fresh which I loved. I had to get a couple of them of course. Definitely going to be stopping in here more often. My dog is pretty picky when it comes to treats, but they have so many options!

Yes a corporate pet store but offers a wide array of selection of cats and dogs. They have mini…read moreplay pens where you can play with the dogs to see compatibility etc. very friendly staff willing to help and answer all kinds of questions, they never felt too pushy or try to upsell packages.

I couldn't be happier with my experience at Petland! From the moment I walked in, the staff was…read moreincredibly welcoming, knowledgeable, and truly caring. You can tell right away how much love and attention they give to their dogs--their pups are healthy, playful, and so well-socialized. I purchased my sweet doggy from Petland, and he has brought nothing but joy into my life. He's happy, energetic, and has the most wonderful temperament. It's obvious he came from an environment where he was well taken care of and loved. I've seen some negative reviews out there, but my experience couldn't be further from that. Everyone at Petland went above and beyond to answer my questions, make sure I had everything I needed, and ensure that my pup was the perfect match for me. The manager/owner takes such pride in taking good care of these pups, making sure they are well taken care of , and their priority is that the animals are healthy and happy , and finds the perfect home : If you're looking for a new furry family member, I highly recommend Petland. They treat their dogs with kindness and respect, and it shows in how happy and healthy the pets are. Thank you, Petland, for giving me my best friend!