Thank you for the care you showed to my Abby girl while I was away for many days. I Love to check…read morein on her and see someone always close and a hand to share a gentle pat. It brought my soul peace. I was real nervous about leaving her at first, but not anymore. I appreciate all you did thank you, Rhonda. JOB WELL DONE.

Duke loves visiting to play with his friends, and he sleeps good after his play date. Staff very…read morefriendly!

Happy Dogs Play and Stay is awesome. We have been bringing our dogs here for 14 years and have…read morenever thought about another going any place else. Now instead of 2, we only have 1 dog to bring and the crew makes sure my Coach is loved on and taken very good care of. He just turned 15, losing hearing and eye site and they treat him just like he is their own. Highly recommend

Our pup Gatsby has the very best time staying here when we visit family (we live in Tampa but have…read morefamily in Cumming). He has stayed the past cpl Thanksgivings and we just had a 4 night stay (July). We also got the wash & dry added and he smelled and looked great at pick up. We are so thankful to have a trusted, safe and fun place for him to go. The staff is top notch as well, especially Ansley!!!

Our dog had an amazing time at Ruff House while we were on spring break for a week! Their…read morecommunication was flawless and wonderful customer service. We were nervous to leave our 11 year old vizsla behind for 7 days but they put our mind at ease. Highly recommend Ruff House!

Alright here goes my crazy…read more I strongly discourage anyone from sending their dog to Ruff House. Based on my recent experience, I do not believe they have their clients' pets' best interests at heart. Yesterday, I took my one-year-old dog to Ruff House for daycare. Unfortunately, I made a mistake and told my husband the wrong pickup time. I mistakenly thought they closed at 7:00 PM because another daycare we use has those hours. Ruff House closes at 6:00 PM. When my husband arrived at 6:15 PM, the facility was completely empty--there were no employees, no vehicles, and no one available to assist us. I spoke with the manager, Ann, the following day about the situation. The conversation began pleasantly but quickly became dismissive and confrontational. Rather than addressing my concerns, she attempted to tell me things about my dog that I know are not accurate. She also openly shifted blame onto individual employees, mentioning them by name and attributing the situation to their mistakes. During our discussion, Ann confirmed that Ruff House does not have an after-hours emergency contact number and has no plans to establish one. This was particularly concerning given that they are responsible for caring for other people's beloved pets. While I fully acknowledge that the initial pickup issue was my mistake, I was surprised that no one attempted to contact me by phone, text, or email to verify whether we were coming. I live only seven minutes from the facility and could have been there immediately. What concerned me even more was learning that boarded dogs are left unattended overnight for approximately 13 hours. According to our conversation, all employees leave at 6:00 PM, and no one returns before 7:00 AM. I understand that facilities may not be staffed 24/7, but 13 consecutive hours without on-site supervision seems excessive. When I worked at a dog daycare in college, staff remained with the animals until 9:00 PM, and morning staff arrived as early as 5:30 AM to care for them. To make matters worse, my dog was fed without my authorization or prior communication. Since returning home, he has experienced vomiting and diarrhea. After this experience, I contacted several other local dog daycare facilities, including Puppy Haven, to ask how they handle situations involving late pickups and overnight care. Their policies place a much stronger emphasis on communication with pet owners and ensuring the safety and well-being of the animals in their care. While everyone makes mistakes--including me--the way this situation was handled left me deeply disappointed and concerned. Based on my experience, I cannot recommend Ruff House. **As of today, there is no business by this name with an active business license with the State of Georgia according to the Secretary of State's website. All businesses in the state of Georgia are required to have a business license and all are searchable on the website as they are public records.**

My bf has been taking his dog here for both day care and boarding for several months and the last…read moretime we traveled, we decided to board both his dog and mine at Pet Lodge. I had previously taken my dog to Wagalot, closer to where I live, and they require a "trial" of daycare before you are allowed to board them. Pet Lodge didn't require that which was convenient for me but also made me a bit apprehensive about the dog population. Both dogs stayed here from Thursday evening through Monday midday and it all seemed to go great. Everything we dropped off for them was returned to us and the employees were all very nice. We had them stay in a junior suite which is $45 for the first dog and $35 for the second. My bf booked his dog for additional play sessions but since mine is lazy I decided not to. They seemed well cared for when we picked them up. The only reason for four stars instead of five is because of the lack of technology. They have an online booking system which is convenient, but it's not super user friendly and I ended up still having to email them my dogs vaccination records although I had already uploaded them. Also, there are no cameras here. A lot of boarding/daycare businesses offer that as an option which gives pet owners peace of mind. It would have been nice to have that option but definitely not a deal breaker. We will definitely continue to board and daycare the doggos here in the future.

It hurts my heart to say that although this place looks like it is a great place to leave your love…read moreone. It's not!!! The staff who care for your furry family member should take extremely care of your animal and observe abnormal behavior in your animal from the time they arrive. I boarded my dog here twice. Each time my husband dropped her off. The first time my husband picked her up and when she got home she was coughing, vomiting and had diarrhea. I had to take her to the emergency room. The second time, I went with him to pick her up and when we got her home she had diarrhea and couple days later she started vomiting and her stool look like it had blood in it so again we had to take her to the emergency room only this time she did not make it. My baby passed away. I call the facility and spoke with a staff member to ask about any charge in her behavior and was told that she was extremely scared and was shaking. This is a behavior change. Someone should have contacted me to say that she was not happy there and was scared for her life or shaking. I understand it take money to run a facility. Yet! The first thing the staff members should realize is that these animals are our family and if something is not right with them call the owners and let us know. If only ONE staff member would have called me, I could have gotten her out of there by having transported to the hospital and my little Bella will still be here. Please think twice before you leave your love one at this boarding facility. The staff members need more training and need to know that these animals are not just dogs, they are our family. I'm crying as I am writing this review because all it took was a phone call and my baby will still be here.

I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

The people who work there are so nice and seem to enjoy the dogs. I toured the facility before I…read moretook my dog for her Meet and Greet. It looked and smelled clean. I was very surprised at how much space they have outside in the back. Covered play yards with pools for dogs that like water. Much more room then Bow Wow.

Both my dog and I love The Barker Lounge! The staff shows my dog so much affection, and I…read moreappreciate them for that!

Abbey loves it when I drop her off, always fun to see all her friends! I travel often and it is…read morecomforting to know that my dog is safe and sound. I can tell how happy she is by her tail wagging and she literally jumps out of the car to the front desk to say hello when we return.

For over two years now, Crabapple Beds and Bones has been our go to place for our Moonlight, a…read moreGerman Shepherd. Christine and Kevin have welcomed Moonlight into their family from her first visit. They have been the most accommodating. While most places are hesitant to board a German Shepherd, after Moonlight met Christine, she immediately followed her commands and have bonded with both of Christine & Kevin. They play with her and take her on walks - two of Moonlight's favorite activities. Moonlight has separation anxiety issues, but she has found a second home at Crabapple Bed & Bones. For a dog who doesn't even let other people touch her, on her most recent visit, Moonlight came home nicely shampooed and groomed. Having Moonlight under Christine and Kevin's care while we are away gives us the peace of mind knowing that she is well taken care of. Many thanks to Crabapple Bed & Bones family. Sincerely, Vidya & Anu

We are going on our 3rd week here and we still love them and everyone on their staff that we have…read moreinteracted with so far - Brie (the manager), Brett and Taylor (front desk), and Eddie (the groomer). I love the food options they offer each day and even treats. They keep us updated on what is going on with Latte and have provided us 3 report cards, a secret santa gift from Lattes Secret Santa, a bath, groom a veggie protein bowl, a peanut butter kong, and a few pictures through text message. We have to pay for these of course but their prices are really reasonable and the pictures they provide me during the day and the webcams give me a sense of relief that my puppy is being taken care of very well. Im also happy that during the day all the dogs and pups have nap time in their crates so they can rest up and is why the cameras are off during this time. Thank you for your great customer service and all that you all do.

My senior dog has been going here for several years. The staff are kind and love dogs. They take…read moresuch good care my dog. Highly recommend.