Always a great experience here, also the only place I can walk my mastiff into the diy tub without…read morea weird angle or struggle the other local diy places have. Thanks for having such an exceptional staff and facility.

Patton and Murphy were boarded at this facility the night of August 8th when Patton was SERIOUSLY…read moreinjured and had to be brought to the vet the next morning by a member of this business. Shangri-Paw has yet to admit fault, pay for any of the NUMEROUS surgeries, or release any of the security footages from the night of the incident and the morning of August 9th.

I took my sick kitty here on a Saturday. They took him in quickly, performed the procedure that…read moreday, and kept him until Tuesday to care for him. The bill was a bit large, but it was an emergency on a Saturday. The kitty has recovered nicely!

This vet is amazing, and because of the amazing veterinarians here, they were able to bring my moms…read morecat back from deaths door, literally. We are so thankful for them. Our kitty Farty started bleeding one day, stopped eating and moving. We took him to an emergency vet, and they basically said there was nothing they could do, and he was fine. After 3 days or trying to get to eat, drink, ect we, we feared that we would have to put him down. He was fading quickly, and we hated watching him suffer. My mom wanted to try and took him here, and thanks to the doctors collaborating and trying to figure out what was wrong, they were able to bring him back to his old self after weeks of care. He had a severe undiagnosed UTI, hyperthyroidism, and possible IBD. He was on deaths door, we were so heartbroken, and because of the caring of this vet, they were able to bring him back to his old self. I also recently brought my kitty Tiny in a panic due to her not keeping any food or liquid down, and they fit me in and were extremely understanding even though they were short staffed that day. This is the best vet I've been too and I always feel listened to, and I feel like they care about the animals so much. Every time I'm here, the phones are ringing off the hook, and I can see why. This is possibly the best vet in the area.

I would not leave my dog anywhere else but with Vicki & Lauren at Stillhouse Luxury Pet Hotel. The…read morefacility is pristine and the lobby looks like a luxury boutique hotel. They are so experienced, knowledgeable and fastidious when caring for your fur baby. I'm amazed at how much they have learned about my dog while she was with them. Each pet is their special client and receives individual attention. I can't imagine leaving my Missy with anyone else. They are a 5 star pet resort!

Picked up dog dehydrated and sick. Was given no updates something was wrong. Was not asked to sign…read moreanything. Lack of professionalism. They want to throw pets in a room and not care for them.

Pam and her team and Paws Landing are GREAT!! My husband and I are "new" to having a puppy and…read moreresearched online the local places that had "doggy day care". We went to a couple of places, one even where you can watch on an app that was closer to us, but when we went to visit the place, we did not like the "vibe" of the place. When we took a tour (just call, and they will let you take a look at the facility before hand) of Paws Landing, we immediately felt great! We had our puppy for an half day "evaluation" with Durenda, which also made us feel at ease. She is marvelous!!! When we picked her up from that, she went over everything she did, and how she thought our puppy would do. They had her in a small yard first and let our puppy feel safe before they had her with the other dogs. I really like too, how they have the dogs separated into "small dogs", " large dogs" and "very active dogs". She has a great team working with her, watching over them, and most importantly taking care of them all day. They will always send you a text and email to confirm your reservation, which is great. They go inside and outside to play all day. If they go "all day" they will get a 2-hour rest, so they get a break from all the fun! But, believe me, when you pick your dog, they will be tired when they get home, which is "good thing"! Pam will send you pictures later via text of your dog, which is great to see at the end of the day. Now, that my dog has gone for awhile, she gets excited when we get there, and she is excited to see Pam and her team when I drop her off. Look no further for a great place for "doggy day care", Pam and her team will take VERY GOOD care of them, like they were one of their own!!!

I had been searching for a kennel for the past two years where my pups wouldn't come home anxious…read moreor stressed, and I finally found it! Paws Landing exceeded all my expectations from the moment we arrived. When we checked in, there was a personalized welcome message on a small board, which immediately made us feel at home. The clerk who greeted us was very professional and took the time to carefully note special considerations, while also ensuring that every item we brought for the stay was accounted for and returned to us. What truly warmed my heart was seeing my pups, Koda and Lexi, so excited to go in. At other facilities, they would always pull away, but this time they happily followed the staff without even looking back. The daily pictures and updates were such a special touch, and I looked forward to them every day. Seeing them playing, relaxed, and happy gave me such peace of mind. It's clear the staff truly cares about the animals they look after. When I picked them up, there was no anxiety or stress at all, just two happy pups who clearly had a great time. Knowing they are in a safe environment with staff on-site 24 hours a day makes traveling so much easier now. Their level of care and professionalism is rare and deeply appreciated. I'm so happy to have finally found the perfect place for my babies. Thank you, Paws Landing, for providing a safe, fun, and loving environment. We can't wait for their next stay!

Staff is very caring and attentive. They really care about your pet. I've been going to them for…read moreabout 15 years.

I will not be returning to Aztec Vet…read more My experience has been frustrating because I feel like I'm constantly being told different things by different people. One visit I'm told what's wrong with my dog, and then later it's presented as something completely different without a clear explanation. Instead of leaving with confidence, I leave feeling confused. One experience that really stood out was when the veterinarian said my dog's skin was glowing under the light because of ringworm. She told me she was showing me, but moved the light so quickly that I never actually saw what she was referring to. When I said I didn't see anything, I still wasn't given a clear explanation. It left me feeling like I was expected to just accept what I was being told without understanding it. Communication has also been very inconsistent. I've had about four different staff members give me different answers about how many DAPP vaccines my dog needed. When I explained that my dog had already received the previous doses and only needed one more, I was simply told, "Well, that's up to the vet." It's expected that the staff should have consistent information, but that doesn't seem to happen. Overall, I feel like communication is poor and concerns aren't taken seriously and they try to milk you for money. Because of these experiences, I've decided to take my dogs elsewhere for future care. Please be very vigilant and pay attention to how they respond because I caught on.

I love this place they are wonderful at caring for my 2 cats. They verify everything that needs to…read morebe done to care for your pet as they stay there. Also sent me update on their care and pictures of my pet having fun.

Consistently good care for my pets boarding needs. Grooming prices have become a bit excessive and…read moreappointments hard to secure so hopefully that will improve.

A special thank you to Dr. Maldonado for her empathy and compassion helping us through our journey…read moreof grief and recent loss of Charlina. Pet Medical cared for all our three babies Charlie Boo, Suchi and Charlina with love and professionalism that makes them so special. We are so grateful to all the staff, receptionists and volunteers that makes this hospital special. Thank you.

I wanted to express my extreme gratitude and appreciation for the staff and doctors at Pet Medical…read moreCenter in Harker Heights, TX. I found a package in my mailbox today with a personalized message. I have never seen a business treat its customers and extended family with as much care, love, support, and dedication. Thank you Dr. Bunko for your unwavering support and determination. If your pets are not a part of the family here, you are missing out tremendously.

Horrific experience! When we started going there we had taken in our Boston Terrier from a family…read morethat her owner had died 2 ish months prior...WOW. SICKENING. We have been told we are no longer welcome, spent over 1000.00 at this place. We were told that they have horrible customer service and we didn't listen. PLEASE listen, these people are horrific and when asking them to provide a copy or to listen to what they heard (recording people without being told) we were told we could not hear the recording. DO NOT USE THEM. THEY ARE VERY BAD PEOPLE.

Get upset at this place they try and counteract your review with unannounced recordings of your…read moreconversations with them (as attached). I think everyone should be upset with them holding medication ransom to treat a $2.00 sick chicken, demanding a $85 dollar fee even before the cost of the medication. It's claimed I berated their receptionist wit profanity when actually I was berating the situation. The receptionist took it upon herself to to become offended at me being upset. After I canceled an upcoming appointment telling them I would take my business elsewhere. I received a return call where I was told I was no longer welcome there with my other Animals (that they have received THOUSANDS of dollars for treating in the past two years) as if they are on some type of higher moral grounds with their demonstration of fake compassion and empathy for MONEY. So the takeaway from all this is to understand there is no loyalty points or frequent user awards given here if you show you're a real person and get upset or see their act for what it is - they will simply let your animals die rather than care for them. In addition if they can survive and be fine without the thousands and thousands of dollars I spend there annually, they obviously don't need your money either. Apparently they have pulled the wool over enough people eyes and hold enough medication for ransom from sick animals to keep them in the $$$ for quite some time. Unfortunately, the needless death of Bloomers the chicken is inevitable. Ironically, I doubt the needless death of Bloomers will have near the emotional effect on their receptionist as one of their customers getting upset. They may need to relearn to fake their understanding and compassion to include the fact that people get angry and upset at times. Beware! you are being recorded and they will threaten to use those recording to attempt undermining any negative review. Perhaps be aware of any other undisclosed recording devices being used at this establishment, you just never know.

We will NOT be back after this last stay. My two dogs boarded for ONE night this last go around…read moreand my beagle ended up with a torn acl. BUT because they have her on camera walking normally out of the facility when I picked them up, they are refusing to take responsibility. My dog was lifted in and out of my vehicle by me, my dog has not been subject to any unusual day to day activities since I picked her up. She started exhibiting her symptoms as soon as we got home. Previous stays have resulted in Urinary tract infections in both my dogs on separate occasions which leads me to believe my dogs weren't getting adequate water and their room wasn't kept adequately clean. BUT the owner of the facility basically told me I was a crappy per owner and they could have come to boarding already sick. (Total bs). My Great Dane has come home with screaming raw abrasions on her elbows more than once and I'm pretty sure it's because they remove all bedding from the room HOURS before they get picked up and she is forced to lay on the concrete. I tried to voice each concern with the owner separately in a phone call, not only was he flippant and rude, he barely let me get a word in edgewise over his constant excuse making. He pretty much told me to never bring my pets back to the facility as they'd be better off without my business, and I sure as hell won't be! I worked for a 13 room luxury boarding facility for 2 years before we moved to Texas. Never in my life have I dealt with someone so nasty and rude.

I boarded my 2 small dogs from April 23 - May 10, 2022. Upon picking my dogs up on May 10, 2022 I…read morenoticed my one dog right eye had a lump of yellow/greenish stuff. I asked the woman who checked me out, how long had my dog eye been oozing the stuff and she said I just got back let go ask. She returned and told me that no one noticed anything. I then asked, so my dogs had no interaction with other dogs per my request, did they not have interaction with the staff. I called my pets veterinarian office in the presence of the same staffer who checked me out. I paid $75.00 for an emergency visit. Upon completion of my visit to the veterinarian, I returned and told the same woman my dog has an eye infection which she did not have when I dropped them off. I presented her with the receipt from the visit and requested reimbursement. She said she'd let the owner know. NO ONE FROM THE ESTABLISHMENT HAD THE COURTESY To CONTACT ME AND ASK HOW MY DOG IS DOING. Jerome the owner requested that I get my dogs veterinarian to write something stating that they caused the problem. REALLY? They identified the problem and treated my dog along with prescription. My biggest problem is no staff could say when they first saw the problem with my dog. They had my veterinarian information they had 2 different contact phone numbers . I left a small bag of IAMS dog food , when I picked my dogs up I was given the bag of food almost with the same amount of food in it. Both of my dogs lost 1 1/2 - 2 pounds and I have the proof. It's very obvious they weren't fed as I informed they are self fed. Bottom line, Board here and hope nothing happens. Lesson learned, I'll board at the luxury pet hotel next time. They give you a link to your dogs room and because they have nothing to hide, you can check in on your pet children at any time and see how they are doing. It will be worth it.