So happy that we found Cat Nap'in! Laurie was wonderful with my Bentley. She kept in touch with me…read morethroughout the week to provide updates and send photos! I will definitely use her again and highly recommend her!

My Jenny's middle name is Joy and I will gladly say that it was a joy and relief to board Jenny at…read moreCap Nap'in. At 14 years of age, Jenny is an active cat who has a mild heart murmur and asthma. She also is a bit skittish with change. I was so happy to find a place where the host was both CPR and First Aid certified. Jenny settled in quickly when she saw there was a window with BIRDS. Laurie also provided Jenny with her own quiet room ( Jenny appreciated no dogs) and lots of TLC. When Jenny got back home, she informed me that Laurie had left treats in the pickup bag. You guessed it, my cat is now chomping away on her Temptations gift from Laurie.

We have been coming here for as long as I can remember. DR ARNOLD IS THE BEST. Great establishment…read morewho really does care for your cat in multiple ways. The prices are great and reasonable. They have cats running around that live there and are super cute. They renovated quite a few years ago and it's beautiful in there.

Dr. Arnold is so great with our Orange Tabby, Mac. He was a…read moregood boy for his shots and nail clipping:) Dr. Armold gave him a smiley face this time in his chart:)

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

not my first review of Tuxedo's K9...but i will say again i will NOT leave our pups anywhere else…read more Mark and his staff are great! Caring, responsible and totally understanding of our dogs and their individual quirks and personalities. When i do board them i never worry about the care they are receiving which is priceless...

I would definitely recommend this business. I used them a couple of times they keep you updated…read moreeither what's going on with your pet. Like leaving your pet with a family member!!!!

Puppy Love is our dog Penny's home away from home! Kathleen and Graham are lovely people and I…read moretrust them completely with our Penny. They keep their facility super clean, they consider each pup's needs, and provide them with enrichment and outdoor time. And the daily photos that they post of all the pups on Facebook are a great perk! Other daycares in the area mostly cater to larger breeds, so it's so nice to have Puppy Love where Penny fits right in.

We signed a contract for dog training. Due to a family issue that came up the next day, we felt we…read moreneeded the money, our downpayment was $1300.00 Signed on a Sunday, contacted her Tuesday morning. I contacted owner an explained our situation. She texted that if i had contacted her a little sooner (hours) it would not be an issue. A question i had for her was what difference it would have made if you have a no refund policy. She informed us about the no refund policy. Told me she needed the money for rent, check cleared the bank and issue was closed. I'm not disputing the policy in which i signed, I'm letting others know how she chose to handle. I even offered to pay for her visit, again No Refunds. I can understand if she held place in her schedule and we caused a financial hardship due to cancelling at a point weeks later. At this point she has our money and has done Nothing for it. Is this someone you can trust! In life we have all been in a similar situation, Life Happens.

Except that is not what actually happened. What really happened was the site in Tonawanda said the…read morevaccines were okay, so we had no clue that Rochester would refuse us when we travelled an hour and a half to get there. So one facility said fine, the other did not say anything until after we arrived and declined us. Inconsistency is not our fault yet we were banned from all Camp Bow Wows now after you ruined our Mother's Day plans. Blaming customers for your facility inconsistencies, ruining people's plans, giving the impression everything is okay, causing us to drive an hour and a half and then rejecting us and then not having any accountability in the matter is a huge thumbs down.

They have taken such amazing care of my Grand pup twice a week since she was four months old. She…read moreis almost four. She absolutely loves going. The staff knows all of us that pick her up by face. It's clear that they all love their jobs and the dogs they care for.

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

My dog contracted kennel cough during her last two visits. Is the place well ventilated and are…read moreinfected dogs quarantined? Off to the vet. They charged me an extra $15 to feed my dog. Does it take more time to scoop a cup full of food from a bag than to empty a baggy in a bowl? Paid a healthy sum for a poor grooming effort in the past as well. Oh yea; they also canceled my pick up time once which was quite inconvenient. My experience; so far not so good.

I'm extremely disappointed with The Bow Wow barbers on West Ridge Road across from Delta Sonic…read more During my dog's grooming appointment today May 6, 2026 my dog's ear was lacerated badly enough that it required a trip to the Vet. What made the situation even more concerning was learning that the business is not insured. Initially, there was resistance to covering the vet bill, despite the injury happening under their care. Instead of showing empathy, accountability, and concern for my dog's wellbeing, I felt I was treated dismissively and unprofessionally by Kimberly throughout the process. The situation escalated further when Kimberly asked me to get out of her business saying "bye felicia" to me in a mocking and disrespectful way. I was upset because she made it seem as if it was my dog's fault for moving too much and upset that I wanted to take my dog to the vet and they cover the cost. I found her comment deeply offensive and inappropriate, especially during a conversation about my injured dog. Accidents can happen in any business, how the business responds matters. Pet owners trust groomers with their pets and transparency, professionalism, and accountability is essential. Kimberly did end up reaching out to me and apologizing for getting upset and her daughter did pay the vet bill. It's unfortunate Kimberly handled the situation the way she did. Kim is the owner and her daughter is the groomer. I will be making further complaints. This was completely unacceptable!​

From the owner: Full service dog groomer. I have over 3 years experience as a groomer and I work from my home for a…read moremore one on one experience which creates a soothing less anxiety for your precious fur babies. Give us a text or call to Schedule your appt. 585-704-4247