I moved upstate from Brooklyn about 5 years ago. After going…read moreto 3 different dentists up here I about gave up. Franklin Lackee, DDS IS the best dentist I have ever gone to, and I am 65. No pain, no fear and very professional. Nicest Man who knows what he is doing. I can't say enough about him AND the entire staff. I will be making another appointment real soon. Have a lot of work that has to be done and again, I have no fear finally!

I was PETRIFIED going to the dentist fur anything even a simple cleaning ... I had a filling that…read moreneeded to be taken care of immediately so had no choice but to face my fear! I called the office and they gave me an appointment 1.5 month out, but called in a week with a cancellation. When I arrived the front desk staff and dental hygienist were there to receive me, both were very friendly and welcoming!! Remember I said PETRIFIED of dentist! I explained (more like emphasized ) to The hygienist my fear! She took her time and was so gentle! Today I went for a filling, again totally petrified based on past experiences! Dr. Lackee was so gentle!! I didn't feel anything! It was a breeze! I have more dental work to be done and looking forward to a pain free session .

Horrible! I went in with pain and I'm sure they used that to charge $1800 more of fees for a…read moreservice of $600 with a grand total of 2400. The manager laughed gaslighted thought it was a funny moment! When I said why can't you take care of my tooth and she said all other services had to be charged. DO NOT SPEND YOUR MONEY OR YOUR INSURANCE! I want to rate a zero but I can't! Aspen Dentals agenda is to charge excessive fees for procedures or dental work that is not needed or warranted! Aspen Dental should be investigated for the poor performance and treatment of clients that are in pain! It is an abuse of responsibility as a dental practice! That goodness I reported Aspen Dental to my insurance company and they were able to refer me to a wonderful dental practice and I was charged zero out of pocket! Be careful with Aspen Dental! They are dental predators!

I made a appointment to the Middletown ny for cosmetic work. The representative stated I can bring…read moremy dental insurance the day of the appointment I also explained to her that I will be paying out of pocket since I know the job is pricey and my insurance will not cover it. She said OK no problem. A day or 2 before the appointment I'm getting various calls while am at work asking for my insurance information, I told the representative (heather, apparently also the manager ) I don't have it with me and she said my appointment will be canceled and I might have to pay $200 for a consultation. Out of frustration I said "cancel it " Well I had already requested a day off for the day of the appointment so I still went in (with my insurance info) just to check and they said they canceled my appointment because I REFUSED to provide my insurance when they called me lol So disappointing! A lot of miscommunication. I did not get no work done so idk the quality of the work. But reading all their previous reviews I'm happy, it's seems like I Dodge a bullet. horrible initial experience.

Came in for the Yearly Check Up and cleaning of the olde chompers…read more Office Staff was efficient as always... Completely explained the billing and checked my insurance coverage. Quality of care is top notch. I always see Celeste when I need Dental Hygienist work. The place runs like a well oiled machine!! THANK YOU

This place is the best and most advanced dental center. They specialize in implants. All the…read moredentists that I came across are so amazing, knowledgeable and i fully trust them (dr blau and dr dan Katz in particular). I wish I had known about them earlier. all the staff starting from the front desk to the dental assistants are all so wonderful and accommodating. You can tell they all get along well and are like a well oiled machine. I hated going to the dentist but their technique as well as equipment make the dental experience so much comfortable and calming. I like the mouthpiece they use during the procedure. its actually calming white noise and drowns out the drilling. it also doesnt dry out your mouth and doesnt feel like you are drowning on your own saliva. I also appreciate that they explain in detail the plan of care so everyones on the same page. I recommend them 100%!! I also was impressed for my very young daughter. every single time she went to the dentist to get a simple cleaning, she would cry and end up throwing up. it was awful but when i brought her to middletown dental associates, she was actually able to get a FULL cleaning done and said she loves the dentist. I was shocked (in a good way). Thank you Middletown dental associates!

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

I am so grateful to The Smile Place Dentistry. Thank you so much for getting me in for an…read moreemergency exam and tooth extraction. Your entire staff provided such excellent treatment. Your main concern was my good health. Special thank you to Dr.s Rothstein and Kim. You are not only THEE BEST at what you do, but you are compassionate and kind as well. What you do and how you do it really is refreshing!

I needed two teeth extracted and implants placed in my smile line--an area where achieving the best…read moreresults was more important to me than cutting corners on cost. I chose Dr. Udoff for his reputation for excellence, and he delivered beyond my expectations. From start to finish, I received outstanding care. Dr. Udoff is a true expert in his field, and his meticulous work left me extremely pleased with the results. While there may be less expensive options out there, finding a better dentist would be a real challenge. If you're fortunate enough to prioritize your health and invest in top-tier care, don't settle for less--go to Dr. Udoff. You'll be glad you did!

I have never felt more at ease going to the dentist as I have with Dr.Udoff! I've had a problem…read moresince I was a child seeing the dentist, I was traumatized. I have never once felt that way at his practice. Two teeth extracted ( not at same time ) never had to be under any kind of sedation, same with my implants. Love his staff as well..I highly recommend Dr scott Udoff!

I've had many dentists over the years, but none who have provided me with better personalized care…read morethan Dr Donato. He is very friendly and personable, which helps relax me, and his work is awesome. I had badly shaped and unattractive front teeth, and Dr Donato gave me my smile back by bonding them, which was totally painless with an amazing result. The waiting room is comfortable and tastefully decorated, and Raphaella at the front desk is delightful. I switched from another dentist to Donato because my wife is so pleased with him, and I'm so glad I did.

From the owner: General, Cosmetic and Laser Dentistry Laser Periodonal…read moreSurgery (LANAP) Single-visit CAD/CAM porcelain crowns. Microscope Enhanced Dentistry.

Best Damn Dentist in the Area!!! I'm a huge Fan of this practice and all of the Staff are just top…read moreawesome. Tim Hale Is certainly a master and I will not let anyone else near my Teeth again!

Been coming here for over 10 years. Love Dr. Masci and the rest of the staff!!! Highly recommend…read morefor veneers and teeth cleaning!!!

Dr. Glassberg is an excellent dentist professional, caring, and very thorough. He made me feel…read morecomfortable and explained everything clearly. The staff is also wonderful and welcoming. Highly recommend!

Fantastic experience! Dr. Glassberg is highly skilled and professional. I had a root canal with a…read morecrown done, and the results are perfect. They use state-of-the-art technology, and it's clear they care deeply about providing the best long-term care for their patients. Dr. Glassberg's stall are excellent. They explained procedure and answers all questions. Our whole family including grand children go to Dr. Glassberg's practice.

The receptionist was very nice. The office was so clean which is a huge thing for me! Emily the…read moredental hygienist was so kind, patient and informative. She gave me nothing but solutions and made me feel at ease. The dentist was very kind as well! I'm so happy to find such a great place so close to home! Thank you everyone!!

Horrible work, my daughter has to get an implant for a missing side…read more front tooth. First, it took forever to get done. Now its done, as best they can do, per what I was told. She has a huge gap between the tooth and her front two teeth, and the tooth looks like a molded piece of gum stuck in her mouth, with a hugh black line at the gum line. I am horrified. $4000.00 later, we had to go to a different implantologist, to see if they can remove the screw, put it in the right spot and redo the tooth, at a cost of ??? I wouldnt even give it one star.

I don't often leave reviews, but this experience was unacceptable. I traveled all the way from the…read morecity to Westchester for this appointment--leaving my newborn daughter at home for the first time, which the office was fully aware of when I booked. When scheduling, I made it very clear that I would need nitrous due to dental anxiety. After arriving, I waited over an hour past my appointment time, only to finally be told by the receptionist--without any empathy--that I couldn't have nitrous because they had "used the last of the oxygen." This is not a small oversight. For patients with anxiety, this kind of preparation and communication is essential. To wait that long, after traveling and arranging childcare for a newborn, only to be dismissed so casually is incredibly frustrating and unprofessional. If you experience dental anxiety and rely on accommodations like nitrous, I strongly recommend looking elsewhere. This office does not seem equipped to handle those needs with the care or consideration they require.

Dentist too busy or indifferent to return phone calls to answer follow-up questions…read more Dental assistant/hygienist is excellent with cleaning.