I ordered boots from this company for Christmas. The boots I ordered were black. I received a camel…read morecolor. The return policy is that customer has to pay for the return. That's an extra $11.00 that the customer has to pay for an error on their part. Honestly, this is no way to treat your customer. I've emailed the store as I live in California. I will update if there are any changes. I'm happy to report that this company provided the return label which saved me money to return the shoes. My refund was provided in a timely manner. I appreciate a company that provides good service to their customers, for this reason I have given them 4 stars. Mistakes happen. They were out of the black pair so I asked for a refund. I've since purchased my boots from Nordstrom (another excellent) company. In the future I will consider shopping at Foot Paths because of their excellent customer service.

There are so many shoe stores in downtown crossing. I must say I do like this one. I like their…read morelarge selection of sneakers. I like the unpushy sales people. I like the layout of the store.

Their coupons are scam. The customer loses the discount coupon if we want to exchange the shoes…read morealthough it is still not expired, total disappointing. I am not shopping there anymore.

Weird place. Bought a pair and they didn't give me a bag, saying they were going bagless. Fine. A…read moreweek later I was back seeing everyone got a bag for their purchases. Another time, I needed to use the restroom after checking out. One staff told me it was for customers only, so I asked if I needed to show the receipt, then he said the toilet was broken. I came to ask the girl at the front desk, she said no public restroom (?!) People, I just literally checked out. You can keep the restroom and all the shoes for yourselves. Customer service is a mess here. They used to have some good staffs and lost them. The shoes no long look that good, neither the price. You can get the same thing for much cheaper online or at the brand store. (Eg., Cole Haan for $100 at DSW but only $79.99 on Amazon or $85 at Cole Haan store in Assembly). Bye.

Ideally located with exceptionally helpful staff. I ordered an item online, and they assisted with…read moreensuring the perfect fit upon pickup. They also seamlessly applied an additional discount, making the experience even better.

What a great shoe store. High quality construction. They are the type of shoe that if you need them…read moreresoled , no problem. I worked in a full service shoe store in college and I learned a lot about shoes. One thing that I learned was always buy quality footwear for the health of your feet. However, this store doesn't compromise style for substance. You get both. Today I purchased casual shoes, which they carry along with more business and dressy styles. They'll last me a lifetime.

This is one of my favorite shoe brands. So I had to stop by. The gentleman who helped me was…read morevery pleasant, helpful and patient. As I've lost weight, my shoe size is different now and I'm not sure which size is going to fit. He didn't mind looking for the smaller sizes to get the right fit. I ended up getting beautiful cognac color boots which I absolutely love. It's part of the Collection line shoes which makes me feel very comfortable. This is a great store and definitely great customer service!

Stopped in to look a few days ago. Walked way too much…read moreyesterday in the heatwave in Brooks. Feet aching and sore and on fire. Stopped at this Clarks and the gentleman there was there the previous visit. Explained my feet issue. Omg! This guy hooked me up with wonderful new pace sneakers. They are designed for walking. Like one a cloud. Plus new socks. And 30% discount. As expected, I walked out wearing my new sneakers and socks without any necessary breaking in. Needless to say, my feet are happy campers and the Clarks brand have never let me down.

J&M clothes & shoes are high quality, and their service is great. Unfortunately, their inventory is…read moreabysmal. I'm a 5'10", 175lb man--the epitome of average sized. But for some reason I'm a small in their clothes. Strange, but fine...if they want to target larger men, whatever. What's not fine though is the fact that they don't carry smalls in-store, and for reasons surpassing understanding, produce an irrationally minor number of small items in their production runs. Case in point: I saw a jacket on sale a couple of years ago that I loved, but the smalls were sold out. TWO YEARS later they come back in stock and partner buys one for me in medium (because I'm a medium EVERYWHERE else). I call to exchange it today and they're sold out of smalls, again, with no plans to produce more. I'm done trying to find J&M stuff in my VERY AVERAGE size, it's not worth the hassle.

I really like J&M clothing selections. There isn't a store where I live and I dislike buying…read moreclothing online so when a biz trip to Boston took me within a few blocks of this location I was excited. When I walked in to this (very) small store, I was promptly greeted by a very friendly young man. I told him I was in need of dress shirts and pants. They have shirts but then I got "we don't sell pants." Ummm...okay. Weird but it is what it is. He was quite helpful as I browsed and asked questions. I was able to find items I liked (and needed) as well as some I liked but didn't really need ;-)

I've been randomly coming to the Faneuil Hall Marketplace ever since I was a kid. I couldn't tell…read moreyou what I ate here on my first trip with my parents before my first ever Boston Red Sox game in the mid 90's, but I do know that I had a blast coming here and seeing all the different food stands and random vendors lined below the building. I was able to return here for lunch a few weeks back in 2026 and I had just as much fun walking around now then I did back then. The place was packed on a Saturday afternoon and a whole lot of people were trying to get some seafood, pizza, ice cream, baked goods, Italian, and various other things and it was cool to see this place still so lively so many years later. Now, I'll be honest here, the food I ate kind of sucked but that's just one of the vendors fault, not the entire hall so I'm still going to give this place five stars. The building itself is stunning and is one of the original buildings in the area (If i'm not mistaken) and has a long hall of different food vendors, seating upstairs, and some restaurants downstairs as well as mall kiosk like shops (get rid of the crappy temu vendors, please). Overall, There's like 50 different places you could eat at that will give you drastically different experiences, so why not come as much as you can given the opportunity. This trip was my first time in about 7 years and even though the food I got was not good, I don't regret coming back to Faneuil Hall and I will absolutely be coming back on my next trip to Boston.

My daughter and I were venturing around the area after our visit at the aquarium. My daughter found…read morethis marketplace online so we headed over. It's a busy area! Full of local and tourists. All sorts of fun shops, local talent and food. We started one end of the strip and worked out way through the area. It's a fun place to find your Boston merch, local food options and vibes. My daughter and I had a great time meeting people. Shopping for gifts to bring home. And just breathing in the Boston air. I'm happy we got to check this place out.

They sold me some shoes and said the estimate delivery time to their store was 3-5 days but its…read morebeen 10 days and they keep delaying the delivery. Also I tried to call the store and they have an automatic voice mail so you don't contact them. Never buying here again.

Thinking and wondering if my friend still has all of those free bird shoes. She really did look…read morenice in them. Thanks for the service and for allowing me to make my friend k happy. She loved shoes.

I've been drooling over these leather beauties for several years now on social media and when I saw…read morea store on Newbury I had to come in and browse. They have SO many shoes and boots inside. Freebird has a distinctive style and their shoes and boots are like leather works of art... it was fun to browse and see what was available in store and have the chance to see and try on some items in person. It's not cheap - but most quality leather goods aren't.... so as long as you are realistic on price, you'll be fine. Def. worth a browse and you might find a new beauty to add to the collection.

This establishment is located in the Seaport area of Boston. It carries clothes and shoes for both…read moremen and women. You will find neutral colored clothing. If you're looking for prints or bright colors, this is not the place. Clean and organized with friendly staff who will help you find your size. Limited street parking.

Pretty good customer service during my visits here and the Black Friday sale was a decent discount…read moreon various clothing here. I got a pretty decent deal on a sweater. The pants and sweaters seem to fit normal folks, as opposed to just supermodels. The store is minimalist and not that exciting. However, the location is in a prime area that only Newbury/Back Bay can surpass.

If you go here, ask for Javier. He greeted me right as I walked in. I explained that I was looking…read morefor something specific. A pair of hightops that could be worn with a casual blazer. He showed me a few recommendations. The only reason I marked this as a 4 was because I didn't find exactly what I was looking for. Thank you for showing me around Javier. -G

Since I don't have a car, I walk A LOT. I have bad knees, so I walk everywhere in sneakers. And I…read morehave wide feet, so finding said sneakers can be tough. I went into Champs out of convenience, since I go through DTX on my commute. A salesgirl asked me if I needed help, and I told her I was looking for wide sneakers. Of course, they didn't have any, but there were a couple styles that looked like they had a wide toebox, so I asked to try them on. The salesgirl brought out a pair and without asking, replaced the sockliner with a special insole. Had she asked, I would have told her that I have very high arches and can't use insoles in most shoes. But she didn't. And when I put the shoe on I was really confused until I figured out her switch. Since I didn't want the insoles, she started telling me about the most amazing socks in the world, that she loves (and wasn't wearing). Oh, and the shoe protector. You have to have the shoe protector to keep those sneakers clean. I decided to buy the sneakers and a couple pairs of socks, but the salesgirl looked horrified that I wasn't getting the protector. "You know, the netting will get all dirty and you can't get it clean, right?" she said. When I replied that they were for my commute and I didn't care her face was a mix of confused and grossed out. I had to return the shoes and was barely acknowledged. The music was WAY too loud and the store was really hot both times. Not to mention the overstocked salesfloor with no room to move around and the filthy floor itself. I really like the socks I got, but I'm not sure that I want to brave the store to get them again.