In an age of technology, I am constantly reminded of my age. In a world of snapface and insta text and face pages, I find myself outside the scope. A wanderer in a new world, holding myself against a tide of modernity. It seems there are few of me left. Few haggard stragglers, refusing to let the tide take ya! And yet here I am, on my iPhone twenty-something or other, tip-tapping away on a make believe screen talking about my times. My times...my father used to come home with hell on his breath, puttin' the fear of god in me. His knuckles smelled like the textile mill. "Be a man!" He would shout, my mother would try to hold him back but anyway... I'm still here, an old man but still here. So take that. Where was I again? I remember the age of Patti Page, the age of fast-talking, ciggy smoking, bitch slapping men. What ever happened to the dean martins of the world anyway? What happened to the world of ford sunliners and plymouths with tailfins and dads playing ball in the front lawn in fitted suits? My dad used to huck the ball at my head when I dropped a ball. Said he was trying to make me into a star ballplayer. Well, my friends, Milton's is the store for men. Not just any kind of men, real men. The men of the past. It even smells like the past in here too. Kind of like my pappy's root cellar, mildew included. That's really not the point though. Here, you can find all your fine suited needs. Wingtip shoes, fedoras, seersucker pleats and belts to boot. It is almost like the past, but it lacks something. Maybe the fear of god or of communism. Sometimes I come here to feel more at home in a world gone mad. Cheers. read more

The staff is absolutely amazing. I am from 1100 miles away and just had another retailer tell me that they could not get me the pants I needed for the groomsmen in my wedding. In searching for someone who sold Tommy Hilfiger suits and could help, Milton's came up as one of the results. Taking a chance, I called the Chestnut Hill location and talked to Joe, who was filling in at the location. Let me tell you, for someone who is in full panic mode to talk to someone as knowledgeable, calm and willing to help was a God send. Joe took the time to listen to what I needed. He helped me with finding something that would work for the groomsmen and went above and beyond to make getting them shipped to me easy. I also spoke with Tim, who was friendly, knowledgeable and a tremendous help. Today, retailers of any size seem to be so focused on the amount of the sale to increase profit, they forget about what the customer actual needs. Milton's is not like that in my experience. They helped a guy from over 1100 miles away that is only going to spend $300 dollars like he was the most important customer. Thank you Joe and Tim, I appreciate more than you. read more

I went to Braintree Milton's for a suit today, not knowing any of my own measurements. Despite this, I was promptly and comprehensively assisted by the staff on the floor, particularly Peyton who was very professional and helped me through the whole process. I felt very well-informed on not only what I needed, but also on any promotions which were presently being offered at the store. I was very happy with the selection of clothing available, and with the ease & quickness of getting fitted, and overall I had a great experience. Thanks! read more

Terrible service ! I would not go back if they were giving things away...After being measured for Coat , to pay extra for shortening the sleeves , told to go wait in line to pay extra!! No thank you . read more

IM ONLY GIVING THIS 5 STAR TO TOMEKIA!! YALL BETTER GIVE HER A RAISE. She was fast, attentive and understood the assignment. I can't say that for anyone else there. NO ONE else was helpful. read more

Do not come here if Mike is working. He is extremely rude and unprofessional. My brother is learning disabled and he asked me "what's wrong with him?" He asked questions about my wedding and criticized every answer. He then complained about how he did not have money for food. He also told another customer he was too fat to wear a three piece suit. read more

I needed a suit with very short notice. I did not know my sizes or what I really needed. John was so helpful there he got me sized and found exactly what I needed and took great care of me. Found different things for me and showed me many options to go with. He was excellent, 5 stars for him!!!!! Unfortunately with supply chain shortages and my time frame I was not able to get it tailored in time for my event that was 3 days away, which is completely understandable. But even though I didn't get anything tailored I still got many compliments on how good I looked. The prices where not bad compared to many other stores. Great place to shop. If I ever need another suit I may go back and see if John is working. If they would of tailored the pants (even if they charged a premium) I wanted in time for my event I would of given 5 stars. read more

Miltons The Store For Men - Look good feel good!!! - Men's Clothing Near Me - Braintree, Massachusetts

My Daughter is getting married in May and I needed a new suit so my wife and I decided to go to South Shore Plaza . We were planning on going to Milton's and Macy's . We went to Milton's first where we met Mai Faiella . She patiently took us through different suits which we collectively felt were not just the right one. Then Mai Faiella brought out a tuxedo which I had no thoughts of. Well I tried it on and my wife and I loved it . It only needed minor alterations from there it was on to shirts and again her knowledge helped us find the perfect shirt than onto shoes again she picked out the perfect shoes. We were so happy with Mai that we told our daughter(bride to be) about our experience with Mai Faiella that she took the groom to Milton's and Mai Faiella and they were just as pleased with Mai Faiella they will be outfitting the groom and all the grooms men (8) . It was so refreshing to have a salesperson with knowledge , experience and a great attitude. Kevin M read more

If we could give this place a 0 star review I certainly would. My husband went in to pick out a suit for a funeral. I can understand fully people trying to be attentive but, they wouldn't even give him the time he needed to look around. First night a gentleman had him trying on so many things ...just wouldn't leave us alone. Ok so we go back the next day to get the suit he wanted because they were just closing up the night before. We go in and select the suit and have a shirt picked out and woman there says "no I have a shirt for you" so ok fine we check out. We get to our tailor and take out the suit. No shirt! She hadn't rung the shirt in! ...ok we move on a couple days and he goes to try it on at home and they hadn't even removed the SECURITY Tag! He had to get tools to get it off. Bad experience all around. read more

My family and I went to Milton's today and were not disappointed one bit. They had a blazer and pants in my preferred color- dark green- for a reasonable price. We were helped by a kind gentleman named Ronald, who helped us pick out a great tie for me, alongside a white French cuffed shirt. The time of which my suit will be completed is also convenient for me. In the end I had no problem giving Ronald a tip for his assistance, and based on my experience here I totally recommend Milton's for any suit-related endeavors anybody may have. read more

Excellent variety good price glad they are still around I used to shop there when they were in Quincy 70s Quailty and price that's why they are still around read more

Having worked at Miltons through my teens and twenties, I was confident in their ability to outfit the gentlemen in my wedding party. For years I saw owner Dana Katz, Store Managers and Sales Associates work tirelessly alongside Brides and Grooms to create picture-perfect fashions for a countless number of varying styles. I knew my wedding wouldn't be any different. My husband and I initially visited the Chestnut Hill location and met with Tim Gaines. We brought with us swatches of our wedding colors and photographs of the style we had in mind. Considering three different suit colors, Tim showed us a collection of "Buy One Get One Free" suits and assisted us in selecting a beautiful black Michael Kors ensemble that would flatter the varying builds of our groomsmen and family members, as well as our wine-colored bridesmaid dresses. Additionally, Tim put my husband in a similar but more tapered Calvin Klein suit, which differentiated him from his groomsmen and handsomely flattered his frame. Of my husband's four groomsmen, two lived out-of-state (North Carolina & Arizona) and one was serving overseas in Iraq, returning home just 10-days before our wedding. As far as wedding parties are concerned, we knew this was a tall order. Tim helped us complete a Wedding Party Registration Form, listing the names of our groomsmen and family members which was kept on file in both the Chestnut Hill and Braintree locations. Once our out-of-state groomsmen called the store with their sizes and credit card information, Miltons shipped their suits free of charge! Several local family members visited the Braintree store and were fitted by General Manager Mark Sarkis. Both Tim and Mark were diligent in updating us with who had yet to be fitted and/or purchase their suit and we always felt as though someone was keeping us on-schedule. As for our overseas groomsman, he stopped at Miltons on his way home from the airport and Tim was able to have his suit fitted, tailored and pressed in time for our big day - what incredible customer service. Walking down the aisle on my wedding day, I couldn't have been more satisfied with what I saw waiting for me. Miltons outfitted our wedding party from head to toe - shirts, shoes, belts, etc - and the guys looked immaculate. Their confidence shined through in all of our pictures and video and we received a multitude of compliments with how well put together they were. Thank you so much to the Miltons team - managers, sales associates & tailors - for working so meticulously, and quickly, to construct the flawless vision I've dreamt of since I was a girl. Our wedding day really was picture-perfect. read more

Miltons The Store For Men - The guys (Suits & Accessories: Miltons, Venue: Lakeview Pavilion) - Men's Clothing Near Me - Braintree, Massachusetts

Madeline was so helpful and a pleasure to work with! Would definitely recommend her and Milton's! She ordered a suit they did not have in the color I wanted and called promptly when I could come in and try it on and see if I would like it! I loved it and I probably wouldn't have found the burgundy I was looking for if it wasn't for her! read more

I'll never go back here again. I used to go here for all of my suiting needs because I like to support local businesses instead of other major chains. I've always gotten good service when I go here, except this week. On Monday I came by around 6pm after the gym looking for a suit. No one acknowledged me when I walked in. No one bothered to help me when I was trying on suits. I then sat at the area where they do the suit fitting for 10 minutes, and again, no one came up to me. They walked by, looked at me, and kept walking. I guess a guy with tattoos And gym clothes must not be their ideal customer. I finally gave up and left since they were too busy helping other people who walked in after me. I went by again today just to see if it was still bad. I walked in, again no one greeted me, just looked at me and kept doing their thing. Again, I'm wearing scrubby clothes since I just worked on my car. I finally flagged down renelle(sp) and told him I needed a suit. He looks at me and said "a suit?.....) and then gives me a judgemental lol as if I couldn't afford their suits. He picks out a random suit a had me try it on. It was a little too big. Normally they're suppose to ask my price range, style, and color. None of that. He just found the closest suit he could find and tossed me over to the suit fitting guy. I didn't even get a chance to look at other suits before this guy started fitting me. When I finally spoke up, he stated he found the closest one and if I wanted another style, then go look around. The suit fitter got frustrated because he already did the measurements. I don't blame him, there was lack of communication. I just fed up with the whole ordeal and now I'm at men's warehouse getting the suit that I need. read more

I honestly dont understand why people come here. I came here twice for a suit and both times it did not come out how I wanted it. One suit I requested for was a slim fit and after it was tailored and I tried it on when I got home, it was not slim at all and no where near what I wanted and the length of it was too long. I would not reccomend this place to anyone. Save your money and go else where. I dont mean to sound harsh but both times my suit wasn't how I wanted it so money was wasted and the suit doesn't fit to my liking. read more

I hate giving bad reviews but this experience left me completely shocked to the point where I feel the need to let people know. I wear suits everyday for my line of work, needless to say I'm a steady customer to many different establishments depending on my needs from my high quality Italian suits for special events to my get down and dirty everyday suits ( as much as you get down and dirty in a suit haha) I came into the store looking for some weekday suits, there was a sale for two for the price of $299 which for something that will be worn often a great deal. I clearly told this to the first employee that was helping me and he said no problem. After showing me a couple different suits he said he really only dealt with Shirts so was going to pass me on to another employee. I agreed and thanked him for his time and then reiterated to the new person helping me exactly what my needs were, the price I wanted to pay and to only show me those as these were going to be my day to day wear and tear suits. He quickly agreed and let me know it wouldn't be a problem. We found two that were perfect, fit amazing so I told them lets get them measured out for the tailor and get them going. I had not looked at the price tag because I trusted from our conversation that I wouldn't need to double check such a thing. After spending over an hour in the store and getting everything tried on, measured and then taken up to the front desk I was floored when all of a sudden there was a bill that exceeded 1,000 on the register. I was dumbfounded and quickly brought it to the cashiers attention that I wasn't shopping for this level of suit and there must be a problem. The sales clerk came back and tried to tell me it was worth the money because it looked so good on me and that I could obviously afford it. I politely told them that was not the price range I had conveyed to them. The person then gave me attitude and said well I guess we can start over again if you're not going to buy this. At this point I told them don't bother, I would not be doing business with them. Beware of the bait and switch that is going on here, upselling is one thing, going against a customer's instructions is completely different. read more

Horrible, incompetent, morons work here. Nothing is ever ready when they say it will be. They do alterations that you don't want and then say your stuck with the suit because it's been altered. Do yourself the favor and go to men's warehouse and spend the extra money. read more

My better half and I went into this store thinking 'ugh, here we go' expecting a long, drawn out and not so pleasant experience. Man, were we wrong! Peter waited on us immediately and was extremely pleasant and helpful. I showed him a photo of a suit we both wanted (one black, the other grey) on their website and he pulled them out immediately. Within minutes we were being pinned by the tailor, who had a great sense of humor to boot. Then we were directed over to Londyn, who hooked us up with shirts and ties. He was really nice and helpful as well. Overall the whole experience was painless, quick and actually quite pleasant.. Peter juggled us along with a few others, but did it like a boss. Kudos to the staff at Milton's, it's always wonderful to see that good old fashioned customer service is not necessarily a thing of the past. read more

I am shocked by these negative reviews. My experience at Miltons has been top notch every time I have visited. I got my wedding tux there, many golf shirts, slacks. You name it, they have it. I would ignore the negative reviews because their customer service stands above the rest. read more

I emailed them looking for help with an upcoming interview. They promote being customer friendly. I gave days notice asking for help. No response. Amateur hour look elsewhere. Milton's is simply all talk. Just looking for the money money. Disappointed . read more

I had a good experience with Milton's...I found a few Tommy H. Slacks at a fair price and purchased them online. Come to think of it, it was my first time buying clothes online. The sweater I ordered was a bit snug so I returned it and when I wanted a different brand yet similar style they were out of my particular size (I wanted a grey v-neck). It's was ok though, Brianne was very professional and the $10.00 restocking fee was waived in good faith, thank you !!...A satisfying transaction that shipped faster than expected. read more

Terrible. Guys, do yourself a favor and just Google around for suit rentals via the Internet (like Rent the Runway for guys). Or, consider a custom suit if you're going to buy since Milton's cheap Chinese suits need heavy tailoring and cost only 20% less than a full-on custom suit. I'm in a wedding this upcoming September 23rd. I went into the showroom. I talked with a sales guy, Von, who seemed nice enough. He noted they didn't have the blue suit pants in my size, 29", but they did have them in grey. So I tried those on, purchased the jacket, and was told they'd ship me the 29x30 pants in the first week of September. The first week of September goes by. No pants in the mail. No phone call. So I call Milton's to check on the status. I get the same guy, Von. He tells me they can't get the 29x30 pants because they'd have to special cut them with the manufacturer. He immediately starts pushing, me, hard on a pair of 30x30 pants, going as far as to ask for my credit card in these same sentence as the delivered bad news. I politely asked why I'm just hearing about this now, why no one has called to let me know. He blames it on the "vendor ordering person" and basically refuses to acknowledge the issue. He also tries to make it seem like size 29 and size 30 are the same thing. They're not. I'm 5'6", 125 pounds and a 29 waist. I take down the information on the pants to try and see if I can source them elsewhere. I can't find them, so I call back to reluctantly place an order on the 30x30 pants. At this point I've let the whole thing go, it is what it is. As Von is asking for my credit card I ask him how these are going to be shipped and when I should expect them. The wedding is in just over 2 weeks and tailoring takes time. He gives me a vague answer. I ask him if he can upgrade my shipping to overnight shipping or 2-day shipping. He then claims the delivery time will be the exact same and it's not worth upgrading. At this point, I get a bit pissed off but remain calm. Why can't Milton's extend the courtesy of upgrading the shipping? It's like a $20. Not that much in the grand scheme of things. Von refuses to upgrade the shipping. At this point, I give up. At the end of the call, as I'm saying thanks, he literally hangs up on me. Awful experience all around. I will give them one star, for getting the pants here this afternoon in the end. They're horribly baggy and my tailor quoted me $164 to bring in the jacket and pants. At this stage, I have $464 in a suit I'll only wear once and donate after. Everyone should avoid places like this like the plague and use internet rental companies or custom suit companies instead. read more

Great prices and super customer service. An extremely nice gentleman , Mark helped me out and was helpful and courteous. I would recommend anyone to go for a good priced suit. read more

I shop for most of my clothes at Milton's. Milton's is the only store at the South Shore Plaza that is fully dedicated in getting a man dressed. I get my work clothes here (shirts, ties, slacks, and shoes), suits for events, casual wear, and clothes for a night out on the town. They have great brands such as Mavi Jeans, Lacoste, Kenneth Cole, Hugo Boss, Calvin Klein, and many others. Their prices are competitive but come with plenty of cash in the wallet as the prices are not cheap. They do have excellent customer service and it is easy to build a rapport with them. The only downside to Milton's is that the quantities are limited for larger sizes of their selection (especially with the casual clothes). read more

I live in Chicago, but I visit my family in Boston about once a year. With each trip I always allow some time to buy clothing at Miltons (wish they had a store in Chicago). I like they're astonishing selection, ridiculously low prices and the help is incredibly good. In plain English, I dislike shopping for clothing unless I'm at Miltons. read more

Horrible experience, akin to buying a car! Staff was forward, rude and pushy. Two week wait for alterations, strong push to steer you to the highest priced items in the store. I did buy a suit, it seems like a fair price , but I will never step foot in there again after I pick it up. read more

This review applies to both the Chestnut Hill location and Braintree locations... I initially went shopping in the Braintree location, and was looking for a suit that would last me a long time. When I explained this to the sales associate, he directed me towards the "best" suit they had on hand, and explained that it would last me 20 years, so would be well worth the extra $. I am always one to pay more for quality, so I went ahead with the purchase and laid down close to $800 for a hugo boss suit. I had the suit tailored in the store, and they told me I had "Lifetime tailoring" on the suit. I don't wear suits often, so fast forward about 1.5 years, and about 8 wears of this suit. I take the suit off after attending a business conference and notice that there's a gigantic hole in one of the pants! I figured, there must be some defect because a suit meant to last me 20 years certainly wouldn't rip in 8 wears, right? So, I go to the Chestnut hill store and speak to one of their tailors to see if he can fix the rip. He tells me, not a chance, but then he explains that it looks like the "professionals" at the Braintree store tailored and sized my suit too small. He explains that is why it ripped. So I then ask what we can do to remedy this situation, because obviously I didn't get what I paid for. Long story short, they tell me they can't do anything at this location, but that if I drive down to Braintree (a 45 mins drive!) the general manager Mark will take care of me. So, I drive down to that location, and when I speak with Mark he tells me that the best he can do is have his tailor at that location try and fix the pants. (Didn't his other tailor JUST get done telling me it can't be fixed?). I asked if they could replace the pants. He says that because it's 1.5 years old, there's nothing they can do. He explains that it probably ripped because I wore it too aggressively (I work all day at a desk, and barely wore the thing). So much for 20 years!!!! Oh, and he adds that they've since discontinued the "Lifetime tailoring" so I would no longer receive that benefit. REALLYY?!! So glad I just drove all the way down there for nothing. Finally, Mark says he's going to speak to the owner and see what they can do. A few weeks later the GM calls while I am in Africa, so I call him back about 3 weeks after he first called me. Basically, he says that they can't fix the suit (which was established by his own people in Chestnut hill), but would be willing to replace it for 1/2 price. Okay....fine. He tells me he has to check his inventory and will call me back. 1 month later, still no call back. I'm done with this chain. If you want a poorly tailored, unsupported suit and don't mind rolling the dice just to see the thing rip in less than 10 wears this is the chain for you. As for me, I'll pay a little more to shop at Nordstrom or another chain where I know I'll get what I pay for, and no questions asked returns are ALWAYS an option. I'm completely unsatisfied and feel as though I threw my hard-earned money down the toilet. read more

I'm a shopper who does appreciates customer service, quality, and affordability ---in that order. Milton's is the perfect blend of all three. My Milton's experiences have ALWAYS been top notch. Note that I've only been to the Newton location. I tend to buy my suits in swarms. When the suits start to look a little shabby, I'll go out and buy a bunch to replace the worn lot. Recently, I noticed that my suits were looking a little rough around the edges (literally), so I headed over to Milton's. I was helped by Philip, who was a straight shooter; if it didn't look good on you or it looked great on you, you were going to hear it. His critique of whether something looked good on you had NO tie to the price tag. I appreciate that type of honesty. I never got the feeling that he was trying to make a sale. In any case, I ended up making my way to the very talented tailor with four suits and down to the cashiers' area to pay. As I was paying for my stuff, the gentleman behind the counter was very helpful as well. We chit chatted and as I'm leaving, he introduces himself as Dana Katz, hands me a business card, and tells me that if I ever need anything else to give him a call. ---In case, you haven't heard the radio commercials, Dana Katz is the president of Milton's. Of the three things that I value (customer service, quality, and affordability), customer service is by far the hardest to come by. Milton's is a high customer service store that does it right. Their drive to provide high customer service clearly starts at the top and has permeated throughout the company. Go there if you want great customer service. Go there if you want to look good. read more

Great service! Was helped out by Peter. Very kind, friendly and helped me find exactly what I needed.

I really like this store! They have my size, all the time. It has what I need and it does not overwhelm me with too many choices. The staff is knowledgeable and helpful. They have a tailor on premises too. Good quality clothing at a fair price. read more

I have to say I completely agree with all the comments posted so far. This store is great! They really understand the value of good customer service. Take care of the client, don't just be fake happy and shiny because it is what is expected of you. My fiance had a job interview and his only suit, bought at Macy's 2 years prior, was looking a little shabby. Joe helped us at the South Shore Plaza Store. He was truly engaged and concerned about how my fiance would look at the interview (and beyond). He was also very patient with my mother, who was shopping with us, and me, who was concerned about a budget. I've come out of stores like Men's Warehouse and even Macy's and not really felt like anyone cared about their own clothes, the clothes they were selling or how they look on the client. But with the way Miltons treats their clients, they just got a customer for life! read more

Shame on the Katz family for allowing Gestapo style treatment in their stores. After spending over $3,500 ...I had a shirt that did not fit proper . Upon returning the shirt my wife was interrogated and bullied verbally by 2 employees about the return. Milton's GFY ...people spend your money elsewhere read more

Excellent men's store. Gentlemen's were very kind and knowledgeable. Walked in told the man I need a suit for my son for tomorrow. Took us over to the separates size him up. Not pushy. My son was 5'10 and he suggested the shorter jacket which was right. He said if he was 5'11 then the regular would be fine. Measured him up for pants and they were perfect. We picked out a shirt and tie and was out in half hour. Thanks for making it so easy. read more

The sales associate was awful. I came in on a Thursday night with all of my groomsmen, expecting to make a purchase of 6 suits for my wedding. My fiance and I had already went shopping ahead of time and chosen the suit that he liked for the groomsmen. The sales associate told my groomsmen they had to settle with sizes that did not fit them because that location only had a limited number in stock. However, I just looked on the Miltons.com website and all of the sizes are available. Moreover, one of my groomsmen asked the sales associate to let him try on the pants that went with the suit and he said that he didn't have to try it on. So, it was a complete waste of my time to coordinate all of my groomsmen to come to a suit fitting where they weren't even allowed to try on the whole suit! The awful service is unbelievable and I would not give them the commission on this large purchase. read more

They're liars and they don't care. We had a wedding in late September and they had sold the groom (my brother) on buying instead of renting suits at a discount because no one has this shade of blue and it is only a little more to purchase/keep. Within a week of us starting to get fitted they noted they didn't have sizes for multiple groomsmen so they once again upsold and said a suit that costs a bit more would have sizing for everyone. Once everyone finally started getting fitted they continued their talk track. "Its a great idea to buy. You'll love this lighter shade of blue. We will get these fitted perfect so you can look great at the wedding and at work." It comes time to pick up suits. Multiple groomsmen were sized incorrectly and needed to be refitted. The groom also had a pleasant surprise of finding out that the suits were NOT THE COLOR HE PICKED and it was a dark french/navy blue. A suit color that most of the world has which counteracts their entire sell. They said we were all wrong and thats what we were fitted for and sold on. Basically we were all ignorant liars and they were the professionals. Did not care and knew we couldn't turn anywhere else with the wedding so close. My father (father of the groom) had to be refitted 3 times due to tailoring mistakes and luckily got his suit a couple DAYS before the wedding. A few of us took the suits to our personal tailors once we realized their incompetence to find out that OUR SUITS WERE UNTOUCHED. Thats right, fresh out of the factory, multiple fittings and they did not even tailor the suits. Once again a massive lie that when confronted, told us we were wrong and seemingly could not care less. They knew they could take advantage of the mistake and instead of admitting it and keeping customers, they went for the quick sale. We needed the suits to match and they were happy to die on that hill. This place is the used car dealership of suits. None of this should be shocking since the first thing you see is a file cabinet of all their orders when you first walk in. Yes, they don't have your info stored in computers, they sift through order sheets for 15 minutes before they find your group. The 18 year olds at Mens Warehouse are twice as smart and professional as these "men." Go anywhere else, anywhere. read more

I'm 43 and have never owned a suit... I explained this to Michael and he treated me with patience and respect anyway! Got a great deal on two suits and some advice from Tushawn... These guys were great and if in the next 43 years I need more suits I will come here again! read more

Had excellent professional service! I worked with an associate named Peter. He was so helpful, worked with me every step of the way. As a woman who wears men's clothes, I felt especially taken care of. I would send all of my friends here. read more

Peter keeps me coming back. I have a fairly "odd" build so I need a little special attention. Peter knows my style and my fit and always pulls something I like. The minute I walk in the guy is ready to jump into action. read more

Here's my problem. I've purchased a suit here before. Without a doubt, it's a great looking one, but the process of getting there was frustrating. When I'm throwing in a couple hundred dollars, I expect excellent service from salesmen who at least know their stuff. I want them to at least know the difference between a sports coat, a blazer, and a suit jacket. The guy I was interacting with... didn't know jack! He was more focused on MAKING A SALE. I know, that's his job, but I need an honest salesman. I told him what color I wanted, got measured, and I was handed a variety of suit jackets. The first one was too big... he said it looked really good. I knew it was too big, I went a size down... he said it looked really good. I wasn't happy, went down and down. He still said it looks good? So wait, which one looked good? Utterly Useless. The only pleasant guy was the tailor in the back. He was honest and gave an actual OPINION on areas where I lacked knowledge. He knew what size to go for, where to cut fabric and make it fit me. While that useless sales guy is smiling and telling me "looks good". cmon guy, go sell clothes at target or something. I'd go somewhere else. The only reason I'd go here is because of the BOGO. But like everyone else, I tried giving Milton's another chance, and never again. I walk in, stay a bit, no one acknowledges me, and I leave. Go somewhere else with better people that can offer better knowledge and better service. The tailor saved them from getting a one star. read more

One of the managers was super helpful upon our first visit. We decided to go with Milton's for that reason. Well. The other visits just sucked. They were SO disorganized. Terrible customer service on the phone. Ordered so many wrong things, didn't follow up when orders came in. "Tailored" a shirt but yet it was so baggy. I'm so aggravated that our experience was less than pleasant. (Braintree location) read more