We used the professionals for our cross country move from Chicago to San Diego! We got Nicolas F…read moreand his team. They were literal professionals. They stacked our POD and packed it so well. Absolutely nothing broke during the trip! They worked so hard and were done with an hour to spare! They made the moving experience so easy! I appreciate them sooo much. You must hire these people they're so beyond fair priced and extremely reasonable

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.

The movers were scheduled for noon. The movers arrived at noon. I estimated it would take 2 1/2…read morehours. They finished in 1 3/4 hours, which included a 30-minute drive to my new apartment. The price was lower than all other movers I contacted. These guys worked amazingly fast and carefully. Highly recommend them!

Great customer service and prompt responses. I was in limbo with my moving shipment dates to…read moreChicago as Uhaul did not provide an accurate ETA, so I had to keep communicating to Donna the changing dates. The uhaul shipment ended up arriving on December 24 which was not ideal due to the holiday, but 2 guys and a van were able to accommodate. Everything was moved in within the time window provided in the estimate. They also wrapped up some of the antique items to prevent damage. Would book these guys again. Jeremy, Kierre, and Mario (pictured) handled our move.

The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

I cannot say enough about Mark and his team! They were FANTASTIC!! They showed up on time and made…read moreour move so seamless and quick. Mark did a walk thru to understand what all needs to be packed and moved and walked us through the estimate (true estimate). The team was very efficient and careful with all of our furniture and set it up exactly how we asked for it. I highly recommend this company and this team and we will be keeping them in mind for our next move! Thanks guys!!

Joe and Max did a fantastic job. They showed up early and moved quickly and efficiently. Will…read moredefinitely use them again next summer

I am a professional home organizer and have been using New City for many years, as part of my job…read moreis to also manage client moves from beginning to end during the spring and summer months. New City Moving used to be my favorite out of them all in Chicago, but since they were bought out by New Sons, everything is going down the tubes. My recent move job went as follows. Movers showed up 25 minutes late on move day, had the audacity to ask for a tip, over-rode my instruction as to arrival time at the new location and approached the front desk to start unloading before my arrival, after I told them we had the elevator booked at a certain time. Apparently they had a full move after mine, which is something the "old " New City never did, so they were in a rush. I was willing to let all that slide until the next day I noticed that they drilled too far in to my clients dining table while assembling it and cracked the top of it in four areas. Funny how the lead Juan made sure to point out any items while packing that were previously damaged, or scratches on the floor of the new unit when we entered, but neglected to inform me that he busted my clients table right before he left for his next job. oh and for the record, I had tips for each team member on both pack and move day. point is, no one in service should ask for a tip. it's tacky. This company had turned in to a disappointment.,

Smooth moving experience!…read more Initial contact: There's an easy to use online portal where you can input your inventory and details, sign your contract, etc. The team is also very communicative via text. All the communication is rapid, clear, and convenient. Price: on par with other professional moving companies in the area. Move experience: Seamless. The movers called to say they'd be a few minutes late because of truck issues, but they more than made up for that time by working quickly. They sent 5-6 people to help with our huge move (finally, a company that understands how to staff large moves!), were prepared to handle some very heavy and oddly shaped items, and were extremely proactive and patient with helping me figure out where to put some furniture in smaller spaces in my new house. Vibes: The movers treated our items with care, treated our home with respect, and were still incredibly fast with making the move. I mainly communicated with the manager of the crew, who knew his stuff, was professional, and was patient with my questions and concerns. Overall: great experience (as great as the misery of moving can be, and I've already hired them for a second time for another move!

Used the service I am missing 1 wardrobe box plus they damaged my bedroom set which they packed and…read morebroke my desktop computer which they also packed. When I called them about my missing box plus the computer and bedroom set all they said we are insured up to $0.60 a pound. I told them I think that's the price of watermelon and I never heard back from them and when I call they just ignore me. Stay far away they seem nice until there is a problem

17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

I used Roy's company this past weekend to move from Chicago to MA. I had previously used them for…read morean in building move. From my first chat with Roy to saying bye to him in MA this move was a breeze. Roy took the time to explain all my options, including not using his service. After talking I decided to use his team because of his reasonable price and my confidence in him. He made himself available to me by text prior to the move and assured me all my anxieties were unfounded. On move day he and his team loaded my things quickly and carefully. He even confirmed which boxes were fragile. After he left I flew to MA and the next day around noon they arrived to unload my things. Everything, including my white (!!!) couch, was in perfect condition. A one day turn around for a long distance move is unheard of. Their service was above and beyond. I am appreciative of their kindness and courtesy. Roy and his team weren't just professional they were personal. They truly care about their clients. I am grateful for them making a stressful and emotional relocation as easy as possible. Using Roy and his team for this move was the best choice. I would highly recommend them to anyone looking for movers short/long distance.

Chris and his team were unbelievable! So kind and professional and QUICK! Could not have asked for…read morea better team and people that really cared about your belongings!

The customer service is terrible. They do not consider your time and concerns, and they are…read moreextremely rude to deal with. The movers themselves did a decent job, but I never want to deal with their service team again.

The guys did a great job, efficient, careful, wrapped everything up to avoid any damaged, no hidden…read morecharge, .. This company earns your piece of mind!

Such an incredible experience again with Collins Family Movers! This was my third move using their…read moreservices, and they are always so kind and professional from start to finish. Jonathan, Arturo and Carlos were amazing. It was a cold and snowy day so conditions for a move were crappy, but they got it done with no problem. Thank you to the team for making our move much less stressful!