We come here every so often and have always liked the food. Today we get here early about 4 pm to…read morebeat the rush. The dinning room wasn't very full but when they seated us they took us to what used to be a patio. Now it's enclosed and there is a bar a stage and plenty of seating. My problem was the fans that were blowing made it difficult to have a conversation with my wife across the table. I told the server it was almost too noisy and was having a hard time hearing him talk. He said he'd talk louder. That didn't really fix the problem. Not real sure why we were seated in this area because the dinning room had plenty of space. We had a little trouble communicating our order because of the noise. As I stated a couple times to our server. I communicated I have trouble hearing in areas like this and he just kept talking louder. Anyway we finally got our food ordered and went for a salad in the next room. My wife even commented on the empty tables and asked my why I thought they put us in that big room. Idk? So we get our salad and it was good. Kretzers had a decent salad bar. One of the reasons we like the place. I ordered a 12oz ribeye rare with a baked potato. Wife got chicken strips with gravy and mashed potatoes and gravy. When the food arrived everything looked good and the server said some things that I have no idea what. Even the wife didn't know. I go to open the butter for my pita and it's not butter. It's an oil whip. I do not eat fake butter. It's harmful. To find out they have no butter in the place. So I tell my server of the situation and looks at me like he has no idea what to do. Turns and walks away. So I eat my steak and stare at the baked potato. I am a recent cancer survivor and have no ability to make saliva. So I needed the butter to make the potato edible. Or even gravy or something. I told the server but I don't think he heard me correctly or didn't know what to do. It was so loud with the stupid fans. So while I do recommend Kretzers and like their steaks and crab legs and salad bar. I don't recommend their new addition to dine in. And if you want real butter bring your own. I was a little disappointed with our experience this time around.

You get a great bang for your buck here! They have all you can eat deals and unlimited salad and…read moresoup bar. The fried chicken and shrimp is AMAZING. Our service was a little slow at times but she was very friendly and working a few other tables. Everything else was just ok. I do want to come back for the all you can eat crab legs.

This was our first time visiting Hoffman House and we will definitely be back! Walked in to the…read moreplace and created by two friendly staff members who helped explain the ropes. We ordered drinks one Carbliss and a seven and seven which they did not skimp! We ordered the special which was pulled pork sandwich and fries for 10 bucks and then there was sign that said Shareables 3 for 15 dollars. We thought it was going to be like a sampler plater but it was 3 full baskets so we had so much food!! The place was having a drawing that evening and a 50/50 drawing so lots of friendly people. Place was clean. Will definitely be going back!

We were the only ones there. Ordered 2 salads & catfish basket& sweet potato fries. The waitress…read morewas friendly & nice. The salads were good- the catfish fillet was very tasty. Fries were good. Surprised that there was only one fish fillet- considering the price. Probably won't go there again. A few other places in area might be a better choice.

I ordered original chicken but they only had white meat so I got tenders and was surprised how…read moredelicious they were.

This trip I had to wait a half hour for two pieces of chicken and people behind me got theirs. They…read morehad no crispy or extra crispy or no soda. I had to go in and ask about my order and they said they forgot about it. Very sad management. The time before that they also had no soda and I had to wait thirty five minutes and when I got home the order was all wrong. This is the saddest excuse for a KFC that I have ever been to. My friends and family have all experienced the same damn thing. Myself,y friends and family will never eat there anymore. The worst KFC in the state of Illinois

I am so proud of myself. Today, I went to The Pump House and I did not order chicken wings. It was…read morea struggle, but I forced myself to order something else off the menu and I am glad that I did. Instead of my typical order of wings and fries, I got the Pump Jack Burger. It's made with Angus beef topped with Pepper Jack cheese, Grilled Balsamic Onions, Mild Banana Pepper Rings with a Sweet and Spicy Sauce, all served on a Onion Roll. It was served with a side of Fries. I was impressed by the size of the burger and that it was hand pressed. A hand pressed burger always tastes better to me. I requested that it be prepared medium rare and it was done perfectly. The fries were soft, I'd prefer mine a little crispier, but they were seasoned well. I got a giggle from their ketchup bottle, it said it was "Fancy". They have an impressive variety of beers. They offer draft, bottle and canned. I personally always go with one of the many craft beers they have on the menu. When dining alone, I always sit at the bar. The bartenders are typically female and are friendly. I am fan of hooks under a bar and Pump House takes it even a step further. They also offer, outlets. If your phone needs a charge and you've got a cord, you are set to go. Offering outlets under a bar, is top notch customer service. Now that I know they have great burgers as well as their wings, I'll have to rotate between the two when coming to dine.

Update Haven't been back here too much but called in for an…read moreorder to go tonight. Pump House! You need new cooks! The ones you have don't know how to cook basic food. Like I said in my first review you need to learn low and slow for a pork steak. Oh we don't have that anymore. Thank goodness. Your pork steak was chewy and not done appropriately. Horrible to try and eat. Tonight one of us got the chipotle chicken sandwich. The chicken was cooked to death. Ugh. Came out like chicken powder, you know the kind they put in your dog's food? Way too dry. Hard to eat. All the menus online are out of date so just about everything we chose we were told oh we don't have that anymore. Not good business practice. Put out a new menu and delete the old ones!! You fit right in with the rest of the crap food we are served in this area. Not a bit better. We won't try again.

Very cool small town sports bar. Stopped in driving back from TN. Pizza looked great!! Bartender…read morewas a one woman wrecking crew. She did it all. Made drinks/poured beers, took phone to go orders, dine-in orders and she cooked it all as well. Had a drink and one beer, didn't have to wait on either.

Fun place and atmosphere, great drinks and a good menu. Looking forward to the patio area opening…read moresoon!

Our meal here was very good, but they were out of several of the items they normally have. I was…read moresad not to get mashed potatoes or macaroni and cheese. The restaurant was very clean as well as the bathrooms. The service was PHENOMENAL! The lady who helped us made us feel so welcome and I don't think I've ever been treated better at a fast food restaurant.

Who owns the Mt Vernon KFC?? Anyone know how to contact the owner? I've been to this restaurant…read more twice in the past month only to receive the wrong order and then literally be cussed out by the same manager/ shift lead.Tonight she completely snapped and told me to "take what we give you". When i told her thats not how its goung to be she cussed me out. I asked her for her name several times and she refused to give it to me. There were 2 other employees who witnessed all of this and they would not give me her name either because she is the manage/shift lead and they were afraid to the guy told me. I took her photo since i could not get her name which is something i never do. She really went ballistic then. I don't believe this girl is mentally stable. She went outside when i was leaving and taunted me while still continuing to yell and call me a fu***** bit**. WOW! This employee is beyond inappropriate. I let it go the 1st time I encountered her but tonight was a very hostile encounter. ** people are now telling me this unstable hostile individuals name is Chrissy

Ordered ahead and showed up maybe a couple minutes after it was supposed to be done and they hadn't…read moreeven started it. Also don't waste your money on the lemon pepper dry rub, they don't actually dry rub anything so it all falls into the bottom of your bag and covers everything but your wings. Wouldn't recommend carry out here

I think this was our second time here as we are not in town very often. The air conditioning must…read morehave been on full blast because we had to place something on our napkins so they didn't blow away. We asked to move tables and ended up on the patio which wasn't much better since the tables were dirty with caked on ketchup and wobbly. We had to go in to ask to get more water and the bill in order to pay to leave. The food was horrible. Onion rings were probably precooked and sat under a heat lamp..not good. The boneless wings were nugget shaped and some mostly breading and hard. The highlight was the celery and dip. I suspect this restaurant will eventually close too like so many others which is sad since this is a small town on an interstate.

I take my church men's group here every month! We take extra tables into the reserved room, we sit…read moreand eat barbecue wings, and we talked about how good God is to us and how we can better serve our king Jesus. We love this place!

New wing place! Love wings so I was excited when I found it. I've gone twice. My first experience…read morewas great. Good customer service. Food was good. Large eating area that's bright and colorful. Would be a nice place for a large group. Place was empty. Second visit I had some concerns. First, the box my food was in was sticky on the outside from wing sauce. The sauce on my wings was not contained in the foil so my jalapeño poppers had wing sauce on them. And finally, while the young man was nice, his pants were worn so low that his underwear was showing. That's not what I want to see at a place serving food. There needs to be uniform standards set. Place was once again empty. Food was still good and I plan to return.