The staff at this location are extremely unprofessional. I ordered two pizzas, and the delivery driver refused to bring them to my apartment door. I agreed to send someone down to meet them, but the driver had already left. When I called the store, the manager refused to give me his name and said they don't deliver to doors because a driver's car was once towed--something that should have been communicated before I placed my order. When I asked to speak to his supervisor, he refused, then hung up on me while I was still speaking. I called back and another employee also refused to share the manager's name, before eventually saying his name was "Carlos" and hanging up again when I asked for his last name. At this point, I still don't have my pizza, no one is answering the phone, and I have no confirmation of a refund. This was a frustrating and disappointing experience--completely unacceptable customer service. read more

Dominos was great. Decent pizza, decent prices. Exactly what you're looking for with ordering from them. Worse than homemade, but way easier and convenient. read more

Domino's Pizza - Empty plate. I am writing my review after eating. How else could I - Pizza Near Me - Silver Spring, Maryland

My food always was picked up fresh and the taste/flavor is consistent. I usually get pepperoni or pepperoni/jalapenos. Crust is actually good with garlic and some parm on it. It's fluffy but not too fluffy. And pretty cheesy with enough sauce. The cheese doesn't slide off on the bite which is good. People are trippin...not sure why the low rating. read more

by far the worst Philly cheese steak I have ever eaten. Pizza was not much better. Terrible food.

I am usually faithful to this location but I am going to switch to the one on the other side of Georgia. I placed my order online for one pizza today and it said 23-33 minutes. That is fine. I then show up at ~40 minutes and my pizza says 5 mins on the screen. Nobody greeted me, there were 3 people there. 2 making pizzas and a delivery driver. They told the driver they dont deliver pizzas during this time, i thought it was odd they said that and that the driver didnt know this. Then my pizza says it is done on the screen and the guy boxes my pizza. The guy on the oven was just piling up pizzas and not tagging them w the name or receipt. Maybe 10 mins goes by and I am standing at the register and still no greeting, there are 7 other people waiting for their pizza at this time, and they are struggling in the back to see which pizza goes where. One customer says i should have a seat as he has been there 45 mins already. I then say excuse me i think that box is mine, the manager says in a rude way, dont you see us working back here we are busy and will get to you. He rudely says some other things i dont recall, and at this point im livid and staring at them not helping any customers. I watch the guy making the pizza lick his thumb to grab a box and put a pizza in it. I watch the manager give a lady a pizza who cut me and another man, she paid cash, he gave her change and he didnt wash his hands, then i see the guy by the oven wipe his face (arm under nose) with no gloves, then a girl comes in and the manager tells her to help me. Maybe 20 mins has gone by and im like i told him i thought that was my pizza, she asks what my name is i say it and she says she doesnt see it, then i tell her what it is and say if they need to wash their hands remake it thats fine. Then after combing through the computer and the boxes she hands me the pizza. I see her scratch her nose. I ask if thats the same pizza i pointed out she looks at me blankly, i say the one that was on the right on the second shelf, she says yes. I asked for a well done pizza with double pepperoni and got neither. This store has hygiene and food safety issues, in the 50 minutes i spent waiting for dinner i noticed so many gross moments i wanted to call the health inspector. They really need to get it together and take a food safety course, and hire some help that doesn't snap at the customer when they feel overwhelmed. The manager needs to meditate and relax because i almost went in on him when he snapped at me but then i remembered some people are miserable with their lives, or just having a bad say, so i should have some sympathy. read more

I will never order from this location again all because of the nasty attitude I received from Adeel Jared (manager) I will drive to a different location than going to this convenient location. I ordered delivery and when my food arrived it was slightly warm and got the wrong salad. Next day I took the salad to the store b/c that's not what I wanted and asked for my money back; that's when Adeel said he cannot give me my money back he can only exchange because I did not call the same day to report the issue. I asked to speak to a manager that's when he told me he was the manager I was shocked because of his demeanor and unapologetic response to my complaint. I ask for his boss's number he told me he didn't have a boss and gave me the number to another store. Waiting area could use a mop and a broom. I'm always curious as to why people take customer facing positions when they aren't a people person. read more

horrible costumer sirves they Did give me the correct order and they did change my order to the correct one and they add tips from my card

8/2/24 i order a pizza and wings first they you a time and my order was still getting made and then they app said the pizza was delivered so i called Domino back stay on hold for about 20 minute after that the young said she going to call the driver he didn't t answer i had to call them back to see where my pizza was and when i called back then know wouldn't answer the phone bad business and they already had my money No stars read more

Nasty nasty nasty!!!! Ordered a pizza and wings. Both equally as disgusting, I have no idea what was on the wings (see below) and the pizza was terrible. Safe to say I will NEVER order from here again!! Yuck!!! read more

Domino's Pizza - a plate of chicken wings covered in sauce - Pizza Near Me - Silver Spring, Maryland

Worst Dominos location, the pizza is horrible. The manager very disrespectful. The pizza was watery with huge crust and the chicken wings are rubbery. read more

Dominos new handmade pan pizza is legit! It's about time... Recipe is sick, toppings are good, cheesy, greasy, and salty. Just the way I like my pizzas! I ordered both my pizzas with double cheese. One was bacon, sausage, jalepenos, banana peppers and ham. Other was bacon, jalapenos, pepperoni, mushrooms, and beef. MMMmmmm! Now, if they can just revert back to their old kickers, where the sauce was already on them... so much better. read more

Domino's Pizza - Bacon, jalapenos, pepperoni, mushrooms, and beef pizza. Double cheese - Pizza Near Me - Silver Spring, Maryland

See all

I Love dominos...... but this location is not it . I really tried giving them the benefit of the doubt : until my last visit here yesterday . Their customer service is nonexistent. I've noticed a lot of businesses in Maryland Hire people who Lack Customer service skills and it's irritating. read more

I paid for a large pizza and got a medium I also ordered no garlic crust and when I went back to tell the guy he gave me attitude and I asked him to remake it for my peace of mind and he said no cuz they turned off the oven if I could give a 0 stars I would read more

Domino's Pizza - Wtf is this - Pizza Near Me - Silver Spring, Maryland

Just pathetic pathetic pathetic. Just tried to call. A fricking machine was taking an order. Spent 15 min for nothing. Repeats back wrong order every time and when I said it's wrong silence for 30 sec before responding. You suck and you will not get my money anymore. Go f yourself. read more

Been ordering with them for years. They are fast and hard working. Pizza never disappoints. Great store and great team. Definitely recommended to get pizza from this store read more

I ordered my food at 12:00 didn't get it tell 2 pm the driver left the store at 1 pm didn't get here tell 2 pm I live 5 min away lol this is crazy read more

This is the worst Domino's franchise ever!!!!!!!!! The online ordering doesn't work and when you try and call the store, they never answer the phone. I actually had three people call simultaneously, we got through after the 7th try. The guy who picked up the phone said he would put us on a brief hold, then he hung the phone up WTF!!!!!!! Delivery takes over 90 minutes. I don't know who does the hiring at the location but they should be fired. All this hassle for shitty pizza. Save the headache and get a Mama Lucia pizza. read more

Terrible service. I ordered delivery and the driver claimed he called me back which was not true so they took the order back and then told me i had to wait even longer to get it delivered when i live 5 mins from the store. Crappy manager and crappy store read more

The manager was awful! I ordered a pizza and called to ask an ETA because it had already been 45 min and there was no way of tracking the order. The manager was Just like it happens, you have to wait! So I canceled. I would've been fine if he would have at least apologized. read more

It wasn't always bad. For about a year we had decent to good delivery service. Then about a month ago, the delivery times started getting longer. We thought ordering ahead might help the issue, but it didn't. This last time we ordered ahead and an hour after the time it was supposed to be delivered, someone at the store said it would be there soon. 10 minutes later he said there was a mixup and the new pizza was in the oven. They've never offered to do anything to make it better. We'll be using someone, almost anyone else from now on when we need pizza. read more

The artisan pizzas are great! But today, I ordered a double pepperoni with thin crust and was sadly disappointed. The crust had the texture of an extra hard Ritz cracker and was soaked in grease. It was inedible. However, when I called my local store, the manager on duty addressed my complaint immediately with a satisfactory solution. That kind of customer service makes the difference between losing and keeping a customer! I will order again another day. :) read more

This place is responsible for the very worst ordering experience I've ever had in my life. I order a buffalo chicken pizza with no onions and extra hot sauce. I pretty much order it weekly, and it's my easy order on their website. I've lived in the area for 5 months, and this location usually does a good job. So tonight I ordered....and pizza #1 arrived, fairly timely, but with no buffalo sauce....you know, the thing that makes it a buffalo pizza. The guy on the phone was completely incompetent....kept saying "hello" like he couldn't hear me, asked me to call back in 5 minutes after we had been talking for a while, said "so the only thing wrong is with your buffalo chicken pizza is that it doesn't have buffalo sauce" and kept trying to get me to accept store credit instead of bringing me a new pizza. I insisted until he said he would send a new one out in 35 minutes. It took an hour. Pizza #2 arrived, and I was pleased to see it had buffalo sauce. But then I bit into it, and you guessed it, it had onions. Lots of them. Which I can't eat. So I called back again. To talk to the same guy. Who first hung up on me and then when I called back, kept saying "hello" like he couldn't hear me. He checked with his worker, to tell me "our worker screwed up." Thanks for the news flash. Then he said "Can't you just take them off?" Well, no, I can't. They are in tiny pieces and cooked into the pizza throughout. And they make me sick when I eat them. Then he started in on trying to get me to accept store credit. I don't want store credit, I want a pizza I can eat. He emphasized how busy they were, and wouldn't even give me an estimated time for redelivery. Luckily the third time is was the charm, and it came in 35 minutes. But I really don't understand why a pizza place would work so hard to alienate a regular, and until now loyal customer. read more

Domino's Pizza - The three pizzas it took for Domino's to get it right tonight. - Pizza Near Me - Silver Spring, Maryland

This is one of the worst Domino's I've been to. I leave less than a mile away, the delivery estimate is always between 15-20 minutes, and yet it always takes about 1 hour and a half to get my food. When it eventually arrives, it is cold and a mess. Full of air bubbles, little cheese, and the "pan" pizza is a complete joke at this location. They also took away the choose any two for $5.99 coupon at this location. You'd have better luck at Manny and Olga's up the street, and that isn't saying much at all. read more

Hot, fresh and delicious! Very fast took them like 25 mins from the start to end... The delivery guy was very polite and nice, I never call always order online, easy and no mistakes... read more

Worst delivery experience ever!! The driver was extremely rude. We ordered the lava cakes and he said he forgot them and was going back for them and would come upstairs this time. He calls five minutes later yells at us on the phone and says to come down to the same place downstairs. When I went down he said he found them in the bag!! Could not believe how disrespectful he was. To top it all off, the lava cakes were all broken and squished in the box. Terrible! read more

Domino's Pizza - Lava cakes....? - Pizza Near Me - Silver Spring, Maryland

You'd think I had learned my lesson, but nope. For convenience, I hit up this location again. Now I don't know what the chances are to see a terrible health code violation TWICE IN A ROW, but maybe I should've played the lottery that day... ...or maybe that's just the standard of this location. Place a carry out order, come back 10 minutes or so later, and what do I see? The girl taking the pizzas out of the oven and finishing them before putting them in the box IS SUCKING HER THUMB BETWEEN HANDLING PIZZAS. Yes....sucking her thumb...like an infant. Between handling your food. Don't ask me where they find these folks. This time I'll be going to the Montgomery County Health Dept. though. read more

Pizza arrived 30 minutes late and I was overcharged. When I called the store to question the charge, the sales associate said I should refute the charge at my bank. When i questioned that response, I was told I could call back the next morning to talk with the manager. When I called back the next morning I was on hold for ten minutes and no one answered the phone. Pizza was fine, but wouldn't order from them again. read more

2-Stars: Meh. I've expereienced better. Has to be the most accurate description of what I am giving this particular location when it comes to delivery.. Now, to be fair, Domino's has the best prices compared to other (big) pizza chains [not debatable]. But this location's delivery service is just awful. I always order from Dominos because I get gift cards from my employer so I don't really pay for it. Someone does, just not me. read more

Pizza had to much cheese the toppings where sliding off and it was barely baked. Wish I didn't order it

Ordered online and was told it would be 30-45 minutes. On the tracker, my pizza was out of the oven 20 minutes later, but never left the store. After an hour of waiting, I finally drove the .7 miles to pick it up myself, and encountered other customers in the store who had arrived for the same purpose. The cashier said there were only 2 drivers on duty, apologized, and refunded my delivery fee when I requested it, but didn't behave as if this were anything out of the ordinary. When we finally got it home, the pizza had clearly been under warmers for too long. It just isn't worth it to us to try to order from this location again when there are better local food options that can be delivered promptly. read more

I really love the Jamaican pizza tracker.... keeps me entertained. Also, the pizza has been great both I have ordered, prior to this order today. I dont always choose Carry Out Pizza, but when I do, I choose Dominoes read more

Ordered two pan pizzas, both arrived hot, but with NO SAUCE!!! Not one drop of sauce, just piles of cheese and meat. My call to the store was met with "so what do you want me to do about it" attitude. No offer from the manager to replace the pizza just a dry " I can give you a credit", then he hung up... I can't eat a pizza filled with just cheese and meat...so unless I'm dumb enough to order from this store again, I'm out $31.00.. Still SMH... read more

I ordered online.... and waited over an hour for Delivery. I got an online message indicating the pizza was delivered.... but it wasn't.... and it still hasn't arrive. So I called the number for this location... (301) 933-3339. Turns out to be a cellphone.... and nobody answered. I'm selling my Dominos stock and going to Papa Johns. read more

The WORST customer service EVER! I (A TEACHER) called in for a delivery to our High School and the "gentleman" on the phone asked if I was a teacher or a student (...that's fair...) I informed him that I was a teacher and he asked if I was lying because I hesitated. (Only because I was caught off-guard by the question.) I proceed to order and ask if he can include napkins and plates to the order (like most places do...). He responds with "We don't do that. Do you want me to go to the dollar tree and buy you some or something?" Really? I immediately CANCELLED my order and hung up. VERY RUDE! Will NEVER get my service! read more

Online ordering makes it easy. The pizza tracker is nice if it were accurate. I live about 2 minutes from the store and it normally takes about 10-15 minutes to get to me once it starts to day out for delivery so I don't know how accurate it is. The pizza is decent and it comes hot. So if you don't feel like driving to get pizza it's a good option. However Ledo's makes a better pizza. read more

Dominos pizza is my go to when I need something good and convenient at a decent price. Those bread twists are dope!!

Its just dominos man. Good food if you like dominos! Quick delivery time though. The breadbowls are a little undercooked but everything else seems fine. read more

Never gets my order right and when u double check with them they hang up on you or when u order online they take forever even when there a timer. read more

So long story short.. Real long story... 10:10pm ordered ..11:41pm a hour and half later called to see where my two pizzas were at.. They said they would make me them now due to some driver issue .. No notice or anything. Finally at 12:20 the pizzas came.. Over two hours after my order.. The best part of all of it was one of the pizzas was smashed together with flipped pieces and the other pizza was not even cut into slices! I laughed about it but come on read more

Ordered pizza every week for kids because it was easy with the App. Had a birthday party and ordered 7 pizzas. They weren't here in an hour and a half. I called to speak to the manager. They said the manager is too busy and pizza was 25 min away. These people are terrible. Never give business to someone like this. We won't again. read more