what a great guys in the back stuff , they are the team ! thank you guys will be here more often

I placed an order on their app for in-store pickup. There are plenty of free nearby parking garages as well as street parking that's almost always taken by other vehicles. I rated a 4 because you can't customize the order on the app beyond the sauce, cheese, and one topping. I wanted to add extra cheese and additional toppings, and the app didn't enable me to do so as either a free or paid option. The service was great. No wait to be assisted, and the pizzas were made fresh and exactly as ordered. Friendly and prompt. The restroom didn't need a key or code. It was clean but smelled horrible. I would definitely come back to this location. read more

See all

I stopped going here long ago because they can't get the orders right. They gave me a free cinnamon knots for my birthday so I gave it a try...they forgot the icing cup, barely put any powdered sugar, and put an eye dropper amount of icing on the knots. Thanks for the box of pizza crust! The only icing in this cake is that their "review your order" page is 404 unfound can't make this stuff up. & pizza is ghetto. read more

See all

If I had to grade &pizza based on my latest experience, I would have to give it an "I" for incomplete, because our pizzas were never finished. We ordered three pizzas online, so all of the additional toppings, modifications, etc. were already entered and listed on the ticket. Ideally, your order is ready at the promised time, and it's right - this &pizza missed on both fronts. I'll note that we ordered at prime dinner time for pickup, so the shop was swamped, and I'll give them some grace for that, but that doesn't mean that corners should be cut or that accuracy should be sacrificed. Our pizzas were not ready at the promised time (we had about a 10-minute wait... nothing offensive, but I think them being behind led to the rushing and skimming of toppings). A word to the wise, if you're picking up an order at this Rio location, make sure you break the seal and open the box in-shop to make sure that your pizza order is correct... Don't rely on &pizza to get it right, unless you order in-person and supervise. We didn't open the boxes until we got home, and when we did, we found that half of the toppings (aka the finishes) were missing. Pickled red onions - missing. Arugula - missing. Banana peppers - missing. Goat cheese - missing. Dry cilantro - missing. The blend seasoning - missing. Parmesan-Romano - missing. Red pepper flakes - missing. Kalamata Olives - missing. Where is the training and attention to detail? At my previous visit to an &pizza shop (different location, during the lunch rush), they also forgot a few toppings on my pizza, so I was really looking forward to an accurate pizza this time... but nope, strike two. Moreover, when notifying &pizza of the poor execution, management gave us the, "Sorry to hear that, we'll try better next time!" Sorry to hear that you're sorry, but I won't be returning to this location. Based on the other event Yelp reviews, my experience is not unique. A lot of my local &pizza shop locations have already shut down, but it's easy to understand why based on my recent experiences. Quality and customer service have significantly declined over the years, and their value proposition has waffled. As for the half-made pizza, the crust was fine, the sauce was fine, the cheese was fine. The pizza filled the box (which has not always been the case in my &pizza history), so portion size was good. &pizza is good when they can get it right, but I was lacking the freshness and flavor. The finishes should've accomplished that, but we'll never know. Things were amiss... I'm over this &pizza. read more

Fernando has ALWAYS given superior customer service. always friendly and kind and smiles

Location had gone way downhill over the last year. Seemingly managements fault. Understaffed, maybe? Every time I go in, there is 1 person making pizzas, 1 person checking out, 20 pizzas waiting to be made for pickups or deliveries, and at least 3 people in line at the store that don't even get spoken to for 10 minutes because they're busy making 3rd party orders. Food used to be good, but employees are now rushing and not making good pizzas. Sucks to see such a good place change so quickly. read more

This place is really on point, the online ordering service is super convenient and the pizza is always ready in the 15 min window provided. There is a designated curb pick up parking area right beside the entrance which really helps since this area parking can get really frustrating. I have to admit, I do like a little more tomato sauce than normal and I wish there was a way to add that on the app, but the pizza is really quite good. The unlimited build your own pizza for one price is certainly appealing for those who want to experiment. The variations are quite endless and the choices are somewhat unique with the different drizzles, sauces, and toppings. I will certainly be coming back, just wish it could be more sizes than the one size. read more

See all

I've been a loyal fan of &pizza since the very first location opened in DC and was genuinely excited when this store launched. Unfortunately, since opening, there has been a steady and noticeable decline in order accuracy, food quality, and customer service--at this point, it's simply unacceptable. The most recent experience was the final straw. At 5:21 PM, I placed a pickup order for a family bundle scheduled for 8:00 PM. My husband arrived shortly after 8:00 PM to pick it up after working a 14-hour day, only to find the order wasn't ready. It took about seven minutes just to be acknowledged, and even then, the staff appeared indifferent. After waiting 45 minutes, he spoke with the manager and was shocked by the lack of concern. Manager shrugged and said there were "about five people ahead of me who had been waiting longer" and that they were understaffed--essentially implying this was just how things were. Meanwhile, after more than an hour of waiting, another customer was handed a cookie as compensation. My husband finally received the food at 9:35 PM--1 hour and 35 minutes late. Once he got home, we discovered that half of the order was missing, along with the salad dressings. Sadly, this was not an isolated incident. Poor communication, long wait times, missing or incorrect orders, and a complete lack of accountability from both staff and management have become the norm. Reaching out to corporate in the past clearly made no difference, as conditions have only worsened. The wait alone cost us over $120 in lost time, and we didn't even receive an apology. The there's the missing food we paid for and didn't receive. It's incredibly disappointing, but we'll be finding another local spot to replace what used to be a favorite. read more

Service is always prompt and friendly. But, do expect them to run out of ingredients & toppings. A few times they were out of onions, mushrooms & arugula. It's a bummer. There's street parking & a close by free parking garage. read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

I've been to other &pizza locations and I don't think I've ever left a review. Recently I've been to this 3 times in about a month, it's close to my house. I like that the pizza is made to order, ingredients look fresh. The staff is always friendly and there's never a long wait for your food. Decor is pretty basic, but it's clean. Found it odd the first time we came because there was no menu posted, but this last time there was a pre-printed menu on the glass. I always get the Maverick, which has several meats and is always great. I really like their app because I get discounts/offers all the time and they keep me coming back. Yesterday, I was able to get two promos, cheese pizza and Maverick, both for $4.20 each. Great deal! Sorry, we always gobble up the pizza before I can take pics! Would definitely be back again! read more

It was National Pie Day so I decided to try &'s pizza. Ordering on their app was swift and easy, it tells you when the pizza will be ready at an approximate time (which was about 10 min), however when I arrived at the approximate time I was waiting for another 15 minutes. It was uncalled for & they were pretty busy that day from the high demand of online orders and in person.. the employees were not courteous about the wait time but the pizza itself made up for it. The following day I received an email about apologizing for any inconvenience during my visit and gifted me 100 coins, a reward system they've implemented to redeem certain items on the menu for free. Certainly they are diligent on keeping their customers happy. read more

&pizza - Custom Pizza - Vegan Near Me - Gaithersburg, Maryland

See all

Hands down to &pizza. Their pizza is awesome and so delicious, this is one of me go carbs food I go to when i want to carb load. The service was fast and great, and their staff is super friendly. &pizza sits right in the heart of the neighborhood, and there are plenty of outside seating in the mini park right outside that creates a good ambiance for this location. I recommend this venue for their fastest service and good options at a reasonable price. read more

&pizza always hits!! One of my favorites. Only giving 4 stars because their price went up & 4/6 nozzles on their soda machine were big brand names rather than their craft sodas that I love. read more

&pizza - Customized pizza - Vegan Near Me - Gaithersburg, Maryland

This pizza is better than most of the pizza places around this area. There is good pizza in gaithersburg but you have to know where to go and this gets the job done when I don't what to travel out further. read more

The employes are very nice and are great to have they make the pizza goof and never give me a hard time in here

It was getting late and we had been running around all day, so we just wanted some pizza. This was the closest option to our destination so we placed our order online. When I arrived after the promised pickup time, they had not even started our order, which was a little disappointing. As for the food itself, these are definitely unique pizzas in shape and flavor options. We had the American Honey, The Billie and an order of Knots and we really liked everything we ordered! I usually avoid a lot of chain establishments, but this was new to us, so I made an exception...and I'm glad I did! read more

So, I'm remembering why I am not a fan. Employees make food and take money and switch between the two very different tasks. I placed my order (employee was very friendly) and make my way to register. Employee rings me up, she puts gloves on to ring me up and take my cash (odd). Im handed my change and watch her grab a box and place the paper that goes in box with same gloved hands. Urgh, I watch as she's goes back to preparing pizza. I asked is that my pizza, she says no mine is in oven. When my pizza comes out of oven she changes gloves (so I don't say anything). I've had this same issue at a Baltimore location. Corporate needs to address safe food handling and avoid pizza prep and money handling. This task should be rotated between two employees. Also, changing gloves is nice, washing hands after handling money is even better. read more

&pizza - Near register. - Vegan Near Me - Gaithersburg, Maryland

Tasty pizza but it's not worth it when the customer service is so piss poor. 90% of the time when I go there there's one problem or another. Many times they simply messed up the pizza. This last time I tried to order through the app, after getting a buy one get one advertisement in my email. They didn't honor the coupon. There was no code listed in the email email simply states that you login is there. I'm so done with this place. It's my favorite tasting pizza in the area but I can't deal with this kind of headache. I'll give them props for at least attempting to give me free piece of when they messed up a piece of that I ordered. But then at this time complaining to them over text about their nonworking coupon they did nothing. Their solution was to simply unsubscribe me from getting their coupons emailed to me. read more

See all

Its kinda like if you seen one &PIZZA you seen them all. However this location service is better and more efficient. I recommend using the app because the lines can be long depending on when you decide to go. Promise time isn't guaranteed. Customers in the store usually get priority. The ingredients minus greens look plentiful and fresh, however my last few times my arugula was wilted. Employees here are nice and have good customer service skills. Parking is a pain. Its best to eat out in the courtyard because this pizza gets cold fast. read more

Order online at 4:08pm on Saturday 8/14 got to the location and there was a sign on the door that the store is close Check the app and was inform that my order would be ready at 5:30pm yes one hour and half later Absolutely ridiculous Please refund my money I never received the order. read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

Ordered the maverick on dash. Food came fast which is why I left two stars but the food was cold and the restaurant to my house isn't that far. I'm by Fallsgrove. The review is on the quality of the pizza which was way too salty and cold. I had to throw it out it looked good when I opened the box but not tasty at all read more

I hadn't been to &pizza in some time. We used to throw events with &pizza and the Yelp Community on a fairly regular basis as they were opening in the area. And I always loved those events. I'd eat A LOT of pizza. &pizza has been, and still remains one of my favorites for fast casual pizza in the realm of... Pieology &pizza Blaze Pizza Mod Pizza etc. ...what I would say (for lack of a better term) is Chipotle style pizza. I just think in addition to the selection of toppings, &pizza has the best crust, sauce, and cheese. I'm not one of those people that puts a Himalayan Mountain range of ingredients on my pizza. I usually try to keep it focused on the sauce, cheese, and crust. I think there's something inherently delicious and beautiful about bread, tomatoes, and cheese. This time at &pizza I did: 1. Regular Crust 2. Tomato sauce 3. Dots of the white sauce 4. Mozzarella and cheese blend 5. Salami 6. Basil 6. Finishings: Garlic oil blend thing 7. Oh and I went crazy and put jalapenos on it. This was probably the most filled pizza I'd ever do. Usually it's just cheese, sauce, bread, and one topping with basil. This pizza was freakin' delicious though. That garlic oil thing they put on at the end is so nice and punchy. Man... it was good. Also, the jalapenos got sufficiently cooked enough in the oven to take out a nice amount of the heat. They were like perfectly spicy for me. The ordering process was efficient and friendly. I will say, I've noticed that when the &pizza workers spread the tomato sauce on the pizza, I never feel like it's really evenly spread to the crust - and I also think it's a bit sparse. This time, I asked for additional sauce, which was definitely a good choice based on my preference. Definitely wouldn't hesitate to visit again. So quick, efficient, delicious, and cheap. read more

&pizza is one of the better pizza options you can get in Maryland. If you like thin crust, which you should, you will like this. What impresses me about this place is the cleanliness and attention to vegetarian options. The staff puts on a new pair of gloves for each customers pizza and there are different cutters for meat and meatless pizzas. I love that there is no cross contamination with anything. The location in crown is also nice for dining outdoors! read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

Alas, I was so excited there was no line at an &pizza. Unfortunately the guy making the pizza paid me no mind. I was ready to put in my order as soon as I got there but he was busy putting in online orders. I waited a good 7-10 minutes before I said "are you going to help me" and he said "yeah right now" but anyone in their right mind would not have waited that long. The pizza itself was so mehhh. It wasn't crunchy as all but rather soggy. The pizza was also extremely greasy. I know when you order pepperoni and sausage you do run the risk of having extra grease but I had JUST ate at &pizza 3 day's prior and my pizza had zero grease on it. Overall, pretty disappointed with this location. Three stars because the pizza was edible and still tasted good and push comes to shove I may return if I'm in the area again. The cashier was at least nice. read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

New online ordering system needs work. It forces you to login by sending you an email when trying to place an order. I never receive the emails (even INR spam), therefore am never able to place orders. This is ridiculous and needs to be fixed read more

We are big fans of &Pizza and this location is good like the others. Plus this is the location that services our home for delivery. Service is quick and the pizza is made well too. Too bad they stopped serving Moonstruck but they do have enough toppings and options to keep everyone happy! Toppings seems fresh and taste good too. Can't say enough good things about &pizza and this location :) read more

This is not NY pizza! But it's damn close!! The crew are very friendly and helpful. Clean and comfortable. COVID-19 cleanliness and social distance adherence. So the pizza is a very good thin crust with great toppings. Nice crisp and blackened crust. Great job guys!! read more

&pizza - Marinara, fresh mozzarella cheese, meatball, spinach and banana peppers. Drizzle of evoo - Vegan Near Me - Gaithersburg, Maryland

Consistently great quality of food via delivery! I haven't actually visited this location..but Ive ordered several pies via door dash, uber eats, grubhub, and the &pizza app. My orders typically take about 30-40 mins after the order is placed..and because I love to customize my pizzas with extra veggies, I noticed my orders are always correct. The pizzas taste fresh and maybe on occasion required a slight warm up due to the cold weather. But Overall, highly recommend! read more

Solid pizzas. Grateful for the free pizzas for healthcare workers during covid! Never had issues with wait time when I ordered ahead.

I've become accustomed to a fairly high bar when it comes to taste in pizza. I owe this to my fellow Yelp elite pal, Brian L. Unfortunately, there isn't a Prince Street Pizza on every Maryland street corner. What we have seen pop up in some of Montgomery County's foodie and shopping spots is &pizza! I would equate how &pizza operates to a Chipotle or Cava style line service, except for PIZZA! There is a very chill vibe once you open the doors to this location, which is on the end corner of Downtown Crown, right next to my other fav spot here, Mezeh! They have a menu of specialty pizzas you can choose from, but otherwise, it's a free-for-all. You can get pretty creative with their crusts and topics, and they have gluten-free and vegan options. First, you start with the crust, which ends up a sort of rectangle shape. Then, a sauce. Next up is an array of toppings, including cheeses, meats, veggies, and fruits (yes, PINEAPPLE IS AVAILABLE AND IT'S DELICIOUS ON PIZZA). It goes in the oven from there, then there are more topping options when it comes out, including peppers, pesto, and Mike's Hot Honey (BIG recommend). They have their own in-house soda creations that are all pretty delicious as well. There is one giant bench seat that can fit a few groups as well as one smaller table that can fit one group as far as indoor seating. There is plenty of outdoor seating at Downtown Crown, which is usually where I end up with my friends. I come here once every couple months and always leave satisfied, as most of the staff is super friends and the pies are above average. read more

&pizza - Out front - Vegan Near Me - Gaithersburg, Maryland

The best fast casual craft-you-own instant pizza restaurant chain in the DMV. Particularly great location in downtown crown Gaithersburg. Staff here are fast friendly and efficient even in peak hours. Fresh quality wide selection of ingredients, $9 personal customized sized pizza and modern hip design. Who wouldn't love that? However as hip and trendy as it is, I don't think it will pose big enough threat to the likes of pizza hut, dominos, etc. because there's fundamental differences in the idea and product on offer. There's definitely a time and place for one or the other. *** egg on a pizza is a favorite ** all those extra sauces, oils, herbs at the end! read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

See all

Fast and friendly. My pizza was made to my likely and each employee created me and made sure I was acknowledged. Hailey was great at checking me out fast and easy. My pizza was also made and cooked just right. read more

&pizza - a pizza in a box - Vegan Near Me - Gaithersburg, Maryland

The staff at this location COULD NOT BE less concerned about doing their jobs well. Because we know that they handle online ordering extremely poorly (lengthy waits at the store up to 20 minutes after your scheduled pickup time while you watch them serve walk-in customers ahead of you) my husband and I decided that in-person ordering was the better bet yesterday, since we were short on time. The staff member who assisted with the ordering completely didn't engage with my husband and rushed him through adding additional toppings on the pizza, even attempting to put the pizza in the oven before we were done. This is just a pattern of poor customer service at this restaurant, otherwise I would have chalked it up to one disengaged staff member and wouldn't have bothered with a review. That said, we occasionally get a craving for the pizza and live within walking distance. So, we will probably be back eventually despite our experiences, but it irks us every single time. We put a lot of time between our orders because I have to cool off a bit and forget my experience before we visit again. read more

Caveat: I like this restaurant. I like their pizza. Unlimited toppings is amazing, you can craft any pizza your heart desires. The sauces are excellent, the toppings are fresh, it's quick and the crust is just the right texture. Now you're thinking, "huh, what's with the two star review?" Don't order delivery. Never, ever order delivery from &pizza. Half of the ingredients I requested were missing, a quarter of the pie has no toppings. Very disappointing, coming from a restaurant that I know can do so much better. read more

&pizza - Vegan Near Me - Gaithersburg, Maryland

Literally just went to this store to order a pizza. It took 30 mins for me to order my pizza and get out the door, which is unusual. Then once I get home eat the first slice. Everything was fine. Then I go to finish my second slice of pizza and found plastic in my pizza. I was eating plastic and had to spit it out. Now I had to throw my pizza in the trash because i didn't want to risk any more plastic in my pizza. read more

See all

Pretty solid pizza all around. Quick service, attentive staff, and wide range of toppings. I was here with couple of my coworkers during our lunch break and we wanted to try something else other than our usual Cava and Chipotle, so we ended up here. Needless to say, it was worth the drive and it was delicious. I may have added way too many toppings though because... I legit had a hard time staying awake in the office afterwards due to the #foodcoma. Will probably be back at some point! read more

&pizza - Yum! - Vegan Near Me - Gaithersburg, Maryland

Wow, waited for an hour to get my pizza that was supposed to be done within 8-13 mins after I ordered from their app. And I wasn't the only one, as many were there to also pick up their order, only to find out it's not only ready, but they're not even close to catching up with demand. I'm sure they were short staffed, but the app should take this into consideration and communications to the customers should be a priority. This could have been an isolated incident, but hopefully it's also a learning experience on how to handle the rush next time (If I return). read more

The customer service here doesn't deserve stars. I watched two employees stand around the register and just talk while people's food was seating out on the counter getting cold. It hadn't been cut and put in the warmer. Just sitting out. Their were five people waiting in the line to pay and picking up orders (including me) before they decided to do their job. Like they didn't care at all. My food was good and that's the only reason I have them stars. read more

This location has really expert employees that know every recipe there is. It's nice knowing that when you come in and say the name of the pizza you want they already know how to make it and you don't have to explain step-by-step to them what you want on it. Definitely recommend this place!! read more

See all

I ordered a pizza at 2:30PM and its still not here!!!!! Where is my pizza? Why don't you pick up the phone and answer!!!! BAD SERVICE and NO One picks up the phone. read more