Ordered 3 pizzas at 5:30pm with an estimated delivery time of 42-52 minutes. When 7:00pm rolled around I call the store....waited another 15 minutes for an answer only to be disconnected. At 7:30pm I received a call from the delivery man saying he was at my house, only to find out he was at a different location. At 7:45pm pizzas were delivered. This was the second time using Domino's delivery. The first experience was bad too, but I decided to give them another shot...bad idea. read more

This place has gone so downhill! A month ago we ordered online and even called to tell them NOT to forget our sauces for the bread bites and wings. No sauces when delivered an hour later. 2 weeks ago I ordered pizza for lunch online. Said 15-25 minutes. I gave them an hour and half and then I called and they said they were backed up because school was out. As always they forgot the marinara that I ordered. Sooo today the boys wanted Dominos so again I ordered online and at 11:28am got my email and the tracker said it was in the oven. 11:45am the tracker said Gary the manger was inspecting the finished product. Then I checked again at 12:15 and it said Gary has put your order in the oven at 12:08pm. So finally at 12:45 the pizza arrives. Next time I think we will go with another pizza place. Strike 3--your out!!! read more

It's Domino's. I am from NY, so the only way I can eat it is by convincing myself that it isn't pizza, but dough with sauces and toppings. That being said...They are always FAST, relatively consistent and still beat Pizza Hut (EH) & Papa John's (Never again in my life!) any day! read more

TERRIBLE EXPERIENCE! Long Story short, I Ordered pizza and it didn't arrive in it's expected time of arrival (20-35 mins) because they were short on delivery drivers (STOP being so cheap and hire!) I asked for a refund because the Employee said it would take an hour and a half for my food to arrive (i was suppose to get it by 10:45pm). I ordered this for a quick dinner considering I had to wake up at 6am the next morning. I was granted my refund and the guy said he would give me a coupon for a free pan pizza associated with my phone number. I call back the next day, to find out my coupon as been "used". Total BS! AVOID AT ALL COSTS! DON'T GIVE THEM YOUR $$$$ I'm staying with Pizza Hut now, at least they deliver on time. Smh read more

I called them to place an order, before I could finish my order I was placed on hold for ten minutes, I had to hang up and call back for the guy to take my order. Other than that everything was fine. My pizza arrived on time and the driver was friendly. read more

I consistently get good service from this Dominos location. Delivery drivers are a little slow but food is alwasy oven fresh and piping hot. Toppings are a little light but super high quality. A good value for the price, Very fresh. read more

The WORST customer service EVER! I (A TEACHER) called in for a delivery to our High School and the "gentleman" on the phone asked if I was a teacher or a student (...that's fair...) I informed him that I was a teacher and he asked if I was lying because I hesitated. (Only because I was caught off-guard by the question.) I proceed to order and ask if he can include napkins and plates to the order (like most places do...). He responds with "We don't do that. Do you want me to go to the dollar tree and buy you some or something?" Really? I immediately CANCELLED my order and hung up. VERY RUDE! Will NEVER get my service! read more

This has been our go-to pizza place for several years. Ordered pizza from this store online, at 7 pm on 12/09/16. Our two kids were clamoring for pizza night. At 7:40, checked the Domino's website for status -- surprisingly, it said that the pizza had already been delivered. I called the store, and was told that (1) the pizza had already been delivered, then (2) the driver was right outside, and then (3) to wait another 20 minutes and call back. Confused, I hung up. Called again at 8 pm, and was told to wait another 10 minutes. I cancelled the order. The driver showed up at our door at 8:30 pm -- 90 minutes after ordering -- and my wife had to tell him that we had cancelled. I wasn't home -- I had gone to Papa John's. We will never order from this store again. Sorry, but 90 minutes is unacceptable, and I don't like being lied to. read more

So i just ordered from here and usually dominoes is pretty good but they werent going to b able to have change for 100 off a 30 dollar order plus delivery fee , im contemplating on the tip due to the fact that they told me over the phone they would do me the favor of having change (60) cuz the drivers dont carry more than 20 bucks on them and to not forget to tip which he mentioned twice. Kind of annoying but thanks anyway dominoes on georgia next to papa johns, looks like im gettin papa johns from now on sucka. read more

Horrible! If I could give zero stars I would. Ordered pizza for my family at 5:15 PM because I was sick with the stomach flu and didn't want to cook. Order didn't arrive until 6:30 PM although the order tracker said it had been delivered around 6:00 PM. I called the store at approximately 6:15 PM to see where my food was and the person on the phone indicated that I needed to give it a few more minuites. When it was finally delivered at 6:30 PM it was only the dessert and cheesy bread that I ordered - NO PIZZA! I called the store to let them know and they said they would bring me my pizza in about 30 minutes. The pizza didn't arrive until 9:30 PM. Are you kidding me? I'm really glad that I had some mac and cheese to make for my 3 year old so he didn't have to eat brownies and cheese bread for dinner. Absolutely ridiculous. I will not be ordering from this location again. read more

Martino Wilson makes the best pizza! So happy with this location. Their timing, and quality is great!

You need more associates! Only one person running this shop is unacceptable, especially when it's such a high volume store! Food is usually good, I just have an issue with the staffing from management. read more

Good pizza....when it is cooked!.. Lately, we've been getting half cooked pizza that is not even cut into slices. We have to put it in the oven and finish the cooking. This is NOT what we are paying for! When it is fully cooked, it tastes great. read more

Called to order a pizza 3 hours before closing time and was told to "hurry up" with my order "cuz we getting ready to close." Rude. Not that they care but I will no longer be ordering from dominos again. read more

Placed an order online for two medium pizzas and two chicken orders at 6:37 pm...called again at 7:45pm asking for an eta as our online tracker said the food was delivered (and it wasn't)...we're told sorry they were super busy but the order WASN'T EVEN STARTED YET, and we agreed it would be fine as they promised it would go out on the next delivery trip...well here we are 9:05 pm and STILL NO PIZZA...call again and they offer us "we can start your order now or we can cancel it"...wtf?? Cancelled and totally disappointed read more

On Sunday, June 17th, I placed an order on the Domino's app. I followed the order tracker on the app. The app indicated that the order left the store at 6:30pm. By 7:15pm, the order had not arrived. Two calls to the store to have the manager admit she was short on drivers and could not specify a time. I cancelled the order at that point. Who wants to eat an hour old pizza? This was the second time for this store. Avoid them at all costs. read more

I've always had a lot of luck with them, they get my order right, even when I do special instructions. The key to getting your order correct is to order online, the guys who pick up the phone are rude and don't understand English. read more

Disappointing delivery. Ordered at 830 - confirmation email indicated that the delivery time was expected to be 32 - 42 minutes. Tracker indicated that the pizza left the store at 8:58. I live less than w miles from the store so I was pretty frustrated when I called the store at 930 to check in since the tracker indicated that the pizza had been delivered. The explanation provided was that delivery times were running about an hour tonight. Pizza finally arrived at 945. read more

Ordered a pizza online it said was out for delivery after 50 mins called store and they said it was coming. 1 hr and 15 mins past I called again asked them to call the driver and to please update me. They said the would call me back and never did. So I never did get that pizza and I will never order from here again. read more

I honestly wish I could give no stars. Ordered using the app waited almost a hour. Checked the tracker and it stated my order was just being made. Call the store and got an uneducated individual who refused to listen and actually figure out what was going who HUNG UP in my face. Call back and speak to the manager and he plays deaf, dumb, and blind but somehow knew my order prior to me saying anything. He didn't care that the individual answering the phones was not only hanging up in customers faces but also not even giving accurate info. This will be my last order from dominos unless there's a major overhaul at that location. Worst service on so many levels. read more

No one is answering the phone ,really you just going to ignore the phone when you are a delivery place, wow

I rarely write reviews but this place deserves this review. I ordered a pizza and boneless wings with BBQ sauce. When my order arrived there was no BBQ sauce for my wings. I called them to let them know. They said they would send another order out. The order never came. I called them back the next day to let them know the new order never arrived. Dude on the phone was like we will give you a free sauce next time you order. Nope! Who said there was gonna be a next time??! I asked to speak to the manager. She apologized and said she would send out a new order. New order arrives and the dude ask for old order back from yesterday? Really??!! Like WTF? He's like I can't give you the new order since you ate this one. Like it was from last night. I call dominos while he's there. He calls them also and was like sorry they said it's ok. Then he leaves but comes back to give my my remaining 3 boneless wings. I told him he could keep them. Will never order from here again. Poor customer service read more

My heart is broken. I don't understand why I can't ever get a hold of you guys. Phone line still not working.

Worst Dominos without question. Quoted 45 minutes for delivery - after waiting an hour and a half, we called (were on hold for over 11 minutes) - and then we're told by the manager (Martino) that the time quoted is an 'estimate'. An 'estimate' for what? To show how incompetent you are at actually making/delivering pizzas (mind you) in a timely fashion (waiting an hour and a half for pizzas on a non-Super Bowl type day is rediculous). I can understand 15-20 minutes after the 'estimated' time - we're at 45 minutes after the estimated time and still no sign of our delivery. No apology ever given by the manager (Martino) - just excuses. Unacceptable. Order Cancelled - Domino's never again. read more

I just received the worst customer service ever from the Dominos located on Georgia Ave. in Wheaton, MD. I order on Tuesday and my food took 2 hours and was cold. Then the driver accused me of not paying even though I showed him my receipt in the email. He stared at me as if I was lying. I called and spoke to a manager. The Manager on duty said I would be given a $20 credit. When I called to use the credit tonight, the same manager NED, stated he didn't see any notes and would not give it to me. I even told him the drivers name ERICK and he confirmed that he has an employee by that name but he refused to give me the credit. He even hung up on me twice. I have never been so upset and disrespected before in my life. He never even apologized for either of the experiences. I need my money back or something. And NED needs a course on customer service. How dare I be treated as if I was a liar and not a customer. Is this how dominos treats there regular customers?? read more

I have Domino's, Papa John's and Armand's to choose from in my area, plus a few mom and pop pizza places. Armand's does not deliver to my area, sadly, and Papa John's never seems to be interested in timely delivery. D's is my first pick for delivery in my area also because they are VERY fast in making and delivering the pizza, which is important to me. Overall, I think the quality of ingredients is good, and the hand-tossed and thin crusts are also fine. Deep dish is a little soggy/chewy (in a microwave way), so I don't really order that one any more. I've tried ordering some of the other menu items (chicken bits, chocolate cakes, and bread/garlic sticks) and none of them really do it for me. I'd recommend sticking to the pizza. read more

10:50 PM ordered large pizza and 2-liter bottle of soda online. Delivery time given as approx. 49-59 minutes. Kids (and I) waiting, hungry and with anticipation. Pizza arrived over hour and a half later. Barely warm. Crust hard. I refused to accept it. Gave driver $3, since it wasn't his fault (I assumed). Everybody very, very disappointed and hungry. Will never order from Domino's again. read more

says food was delivered how ever it was not delivered at all this sucks my son sits hungry