Order was correct, but I called to cancel tonight and they said it was canceled and they never canceled it. The guy on the phone lied to me saying it was canceled when it was not. read more

This store is absolute trash now. It used to be a great location with hot fresh pizza fairly quickly but 1 1/2 hours for a pizza to just sit there and not get delivered is unacceptable. I called in when they answered. They said they would put it with the next driver and guess what it still never showed up and when I called back, they said oh maybe the driver forgot to get yours and at this time we were already at two hours. The pizza showed up over two hours late cold and old now here we are again and we give them another chance. It's been over an hour. They won't answer the phone. We are done with this place will no longer order from you. read more

Third time ordering a pizza from here and never again no sauce overcooked pizza. Wow I should've read the reviews here before I decided to place the order. My adult daughter went up to tell them that the order was wrong so they made her another pizza and it still was wrong. She talked to a lady there and my daughter wasn't even disrespectful and she said well you don't have to be disrespectful. And my daughter said I'm just telling you that the order is wrong again. And she flipped her off. Like who does that? read more

This is the second time that the order has taken over 1 1/2 hours. Finally had to call them and cancel. The attitude was horrible when I complained. Never have enough drivers. If that is the case, close your store if you can't take care of the customers. Horrible read more

Worst dominos I've been to, lady was running around looking for our pizzas when a line formed and she started yelling at everyone

Definitely should have read reviews before giving business to this location. Pay your drivers pay your staff a livab wage maybe then they will do their job and not act their wage. Delays upon Delays who waits over a hour and a half for a pizza? read more

Gluten free pizza's were overcooked, just shy of burned. They were out of chicken. They said the shortage was due to Ramadan but surely they knew enough to know they needed more chicken then. The lady who made the pizzas did call to tell us about the chicken outage. That's the only good thing I have to say. Won't order from them again. read more

I will never order from Domino's again, regardless of how the pizzas tastes. My pizza delivery is over 20 mins later. The time keeps getting pushed back on the tracker. I called, the girl told me their best driver was delivering but she had other pizzas to deliver. I understand other delivers but my time shouldn't get pushed back. It's been over an hour and I'm still waiting. ​ read more

Worst service I've received anywhere. In 2014 this stand in supervisor talked to me like a sewer. Just because I needed to make a complaint over pizza and I should have done it the same day. Having a picture and it didn't matter. I requested for only a minute of her time. But she stated that she was busy and was getting in the way She asked me if I wanted to come back there and work. They must have been short. But all I needed were her ears. She said this is not her store but eventually showed up after she found out I had already ordered. This was a beranged adult. Don't care attitude. Took a picture of her and she stuck her tongue at me. Been a customer since 2009. Not sure ill ever be back. She also mentioned I can go to other stores Sachse and Murphy. Wylie store read more

Domino's Pizza - The lady is the stand in Manger. I asked her name and she was mute for a bit the she yells in my face ALEXIS. thanks Dominos - Pizza Near Me - Wylie, Texas

Not one to write reviews, but this is an exception. Instead of cooking at home my wife wanted us to have a treat. Thinking pizza would be a great way of ending the evening. This thought was wrong. The pizza is underwhelming and the dough is oily. The cheesy bread is just crusty and bland. Will not recommend, and will not order ever again. read more

Love their specials, always have coupons. Close to where I live. Employees very polite and helpful.

Destiny took our order tonight and was very professional and sweet. Pizza was hot and delivered quickly. Thanks!

'Cuz I can't give it zero stars! Ordered online and it gave an estimated completion time. When I arrived at the store for pickup at the time it said it would be done, the cashier told me my order was going to take another 30-45 minutes to be ready. Interestingly enough the screen in the store still said it would be ready in about 5 minutes...When I asked if they could deliver it when it was ready, the cashier said yes, but then tried to charge me another $12 to get it delivered. I then asked if the manager could wave the delivery fee or give me some type of accommodation for the inconvenience. She said she could cancel my order if I wanted. Wow! What great customer service. I opted to wait since I had a bunch of hungry kids at the house for a sleepover. But I will not be using this Domino's location again. read more

Absolute trash, DO NOT ORDER! The sauce and ingredients tasted like they have been left out for days, extremely doughy undercooked crust and the entire pizza was completely inedible due to the grease factor. HOW in the world can a pizza be this greasy? It's mind blowing. There are so many better places around here to order from. Also, during pickup I was greeted by employees that looked like they are homeless, uniforms that were completely dirty and eyes rolled back like they were one hit away from a fentanyl OD. My entire pizza order made its way curbside in the trash bin. read more

Domino's Pizza - This is the bottom of the box 5 mins after pickup, pizza (above) was tossed out. - Pizza Near Me - Wylie, Texas

Ordered lunch to the office, ordered the new peperoni cheese bready and hardly any cheese or peperoni in any of them, looks no where like the pic and I understand they never do, however in one of them I counted 6 pcs of peperoni and a few spots of cheese, I would skip this place, oh delivery driver was awesome, super friendly... read more

Are you KIDDING me???? never again. This place is the worst. Yeah, we ordered pizza, wings, lava cakes at 6 pm. Dec. 30th. Pizza out of the oven at 6:14 according to their app. 6:50 out for delivery. Really? Food sits for over half an hour? So I call the manager. Samantha. She doesn't give a crap. Too bad. Driver shows up - I'm his second delivery. 7:10. I make him call Samantha and tell her I want a discount for my food being so late. Nope this is the umpteenth time my food is over an hour late. Never again will I buy food from here. She has several lame excuses. Well, we have to cook it, it takes a while to cut it (WHAT???) MORON. If the US is becoming a service vs manufacturing country, I weep for our future. Oh, by the way, I was a Domino's delivery driver in college. This isn't rocket science. read more

Since seeing the new commercials on t.v. promising they have changed I decided to give 'em another try. I have to say that what i tried was much, much better then it had been. I ordered the buffalo chicken pizza and it was great and then we had just the run of the mill pepperoni and honestly I have to say i notice the difference. Call it progress or just brain washing by mind controlling commercials..either way i do think the pizza is so much better. Prices still suck but I guess we can't have everything ...or can we? read more

Placed an order online. Estimated time 615 for delivery. It was 20 minutes late and COLD. Oddly, before I even had a chance to call the store I received an email apologizing for not meeting my expectations with an offer for 20% off my next order or 60 reward points.... So you knew my order was going to be bad when you dropped it off but instead of making it right and bring it back you try to give me a discount on my next order???? That's delivery insurance??? Domino's, you've got to do better... read more

food crusty as hell, the service is terrible, and my kid got kidnapped and just for that, 5 stars.

We had a get together tonight and we ordered: 1 Pizza 1 Brownie 1 Speciality Tomatoe Bacon Chicken 1 Cheesy Stixs 1 Pasta Premivera 1 Mango Habanero Bone In Wings I wanted wings so bad but nobody in the group wanted wings. We were going to order pizza hut but I hate their wings so I opted for Dominoes. IT ALL TASTED AMAZING! Im surprised the wings and pasta was delicious for a pizza place. Food was also delivered quickly around 10:00pm!! And we were all able to get what we wanted! Im team Dominoes now!! Good games, good food & good times! Kudos!!! read more

Have ordered many many times from this Dominos. Today - Friday, January 6th at 7pm we ordered a single pizza and a brownie via the mobile application. At 7:54 pm, I was wondering where the pizza was so I checked the app. According to the app, after it said pizza would be delivered in an hour, the pizza hadn't even been put into the oven. So I call. No answer first time. I call again. A woman answers and immediately asks to put me on hold. Before she can say anything else and make me wait even longer by putting me on hold for who knows how long, I tell her that I ordered a pizza an hour ago and the Domino's Pizza ordering app says it hasn't even been put into the oven. She then proceeds to read me someone else's address (I'm assuming they didn't get their pizza tonight either). I tell her no that's not mine and she puts me on hold to go check on my order. "Sir?" "Yes?" "Yeah they haven't put the pizza in until just now. It will be ready in..." "No. Cancel my order. I'm not waiting another hour for pizza that might show up." "Okay." (She proceeds to refund the order to my card.) "Thank you sir. Have a good evening." *click* Me: " THAT's IT?! No 'oh my sir! So sorry we forgot about you. Tonight's on us!' Or 'we know you are one of our most frequent customers and don't want to lose you to Papa John's right down the street!' Or anything similar... awesome." Well that's it for us and this Dominos location (and Domino's in general) I suppose. Oh well. TL;DR - order here all the time. Ordered pizza via app. 1hr later pizza app says "pre-baking" on status still. Called. Yep. Pizza not even in oven yet. I cancel my order out of frustration and rather than try to reconcile or apologize they say "thanks" and then immediately hang up. read more

I tell myself each time I will not order from this Dominos again. The last several times it sits for almost an hour once it is out of the oven to be delivered. Then I call and am told the driver is getting it now. Why do I need to call after an hour to have it delivered. Wylie Dominos needs new management. read more

Stopped in Saturday evening, around 5:30, to this swamped Dominoes in Wylie. They were super busy. I was ordering for take-out. Order taker (could have been the owner) was very apologetic that it would take maybe 45 minutes for my one pizza. They were short handed. I said I would wait in the store. He answered many call-in orders between working in the prep area while I waited. He said he might have to close early. I received my hot delicious pizza in less than 30 min. GREAT JOB! I know how hard it is to get employees right now, as we have two pizza restaurants read more

Was told wait would be 30 minutes for pickup. So arrived according to the wait I was told. Total time for pizza to be ready was 1 hour 15 minutes. Which means I waited 45 minutes at the location. The machine that displays where your order is in the que is not accurate. Pizza was good, but not at that wait. read more

Manager raises voice to customers about them being short staffed when asked why they stopped the timer saying that they're going to bring it out and then didn't until I waited several minutes and called. Thin crust was thrown with only half covered in the topping and several pieces missing cheese. read more

I ordered a pizza from Wylie location and it was cold. I don't order pizza but maybe once a year and it was cold very unhappy. They offer a credit for another pizza but like I said don't eat pizza like that. read more

I have no idea how this location is still open. They were consistently terrible before Covid-19 and nothing has changed. The pizza is always nasty! There is either to much sauce, not enough cheese, burnt or one time we even got old toppings. They are constantly forgetting things that come with your order which results in you making multiple trips. The managers lack customer service skills and are extremely rude and could care less when you have a complaint or issues with your order. They will sometimes offer you a credit when they have a major mess up but what good is a credit if you still have to endure bad service and mediocre food. Save your money and just cook at home or go anywhere but here. read more

We had the best pizza tonight! Xtra large pepperoni and twisty bread. Super fresh and delicious! Thanks!

Alright, so I saw their commercial where they've admitted their wrongs and have found the light and their pizzas are now the bomb.com. The last time I had Domino's pizza was in high school (almost 10 years ago! Yikes!), and I vaguely recalled the experience. When we ordered it this past week, it was almost a new experience. The delivery man was super courteous, so I'll give 'em that. And amazingly enough, their pizza was pretty awesome. The sauce was very tomato-y, the cheese was delicious and the seasoning they added onto the crust gave it a certain je-ne-sais-quoi. All in all, the Domino's near my home has definitely earned a spot on my speed dial for those nights I just don't feel like having my Husband mess around in the kitchen ;) read more

Just ordered delivery from this place when I saw that dominoes was offering gluten free pizza. And boy did they deliver! Ok, that sounds cheesy... *___* I can't make these dad jokes stop so I'm just going to finish my review. The app said it would take 31-41 minutes. It took about 19 minutes. I wasn't ready! The delivery guy was very nice. This gluten free pizza tastes amazing! I can barely tell the difference. (And that's important to me) I'm recently gluten free and thought I'd have to deal with kale for the rest of my life but Dominos was like "I gotchu girl." And you know what? They did. They got me. read more

Apparently they don't give out cheese and pepper packets, like ever. I asked what the delivery drivers give out and they said they don't give out anything. Pizza finished on time but i had to wait for the sides to finish. So my pizza ended up being cold when i left. The cashiers really don't seem to know what they're doing. read more

I have ordered from here multiple times just because Its the closest to my house. Each time they take over 1 hr 1/2 or even 2 to get delivered. About 2-3 weeks ago I placed an order that never got delivered, therefore I called to cancel. First they couldn't find it, after they found it they said it was about to go in the oven and it would take another hour. I understand y'all get a lot of orders but it shouldn't take 3hrs. Cancelled and requested a refund. I called for an update on my refund multiple times an employee stated no refund was placed then spoke to two managers and they swore it was placed but kept asking for info, it was obvious they did not refund. Up to today I still have not gotten my refund, I called to request a free Large pizza (what I had ordered) instead since I hadn't received my refund, they said NO, I explained I had never gotten the refund nor points for my order.. I have to get something for what I paid!! read more

After someone going to the trouble of bringing this location back, it fails again. After the so called "pizza tracker" showed the driver leaving, a half hour later, he still had not arrived. (After prep, cook, and check time not included in the 30). I called to see if there was a problem. The girl answering the phone had no clue. The driver should gave arrived. She was going to call and see if there was a problem. They hung up on me. I called back. I asked to speak to the manager, as he still hasn't shown up, and the staff hangs up. At this point, tell me the order is on the way, or refund it. I still have a family to feed. The driver arrives while I'm on the phone with the manager. 45 minutes after he left the shop. He's carrying the salads upside down. I tell him that we'd better check the order. (Manager is still on the phone) Very first thing, open the salads, one of the prepackaged dressing packets has been opened and used. How does that even get into the unused product. I tell the driver to say out loud what he is seeing, so the manager can hear it. That way he knows only HIS employees have had access to the food at this point. His tesponse, word for word, " what do you want me to do about it?" Listen assclown, what I want you to do, is not serve people tainted food or commit any health code violations. If you are concerned about what you eat at all, for your saftey, eat ANYWHERE else. They simply do not care what hsppens. This is proof of that. read more

I like the Pizza. And have been eating it for 50 years since I was a kid growing up in Michigan. Recently my local Domino's in Texas remodled. The Pizza is still awesome but when I asked for Parmasan cheese and crushed pepper they told me they no longer have them. So now I am eating Goodfella's Pizza. I could go out and buy Parmasan and pepper but why should I when everyone but Domino's is giving it out. read more

This location was once better. In the last year or so the mistakes they make are constant. I have done carryout orders where I have told them "no garlic" and I still get an overly greasy pizza covered in garlic. I should have checked before leaving. This happened to me twice. I liked this place but they are unable to make an edible pizza that is not covered in grease and garlic even when told that I did not want the garlic crust. read more

Two stars is only because I have had a decent experience once before. Tonight we ordered a pizza, specialty chicken and an apple pecan salad. Our driver showed up with the pizza, chicken and a dressing packet (the dressing that comes w/the pecan salad)... he apologized and went back to get the salad. He came back with a chicken Caesar salad... at this point I was over the salad... just wanted to be reimbursed. Called and spoke with Ron (Ronnie). He never once apologized for the inconvenience or confusion or even pretend to care in the slightest... before I could finish explaining what happened he said "all I can do is reimburse you $7.50".. NOTHING else. He put me on hold and I got hung up on after waiting five minutes on hold. Trash. Not worth the delivery "convenience". read more

Watching the parrot, is really great, late night hours rock!! Jammin by Marley, yep love my parrot! dance boy!

This is probably the friendliest business I have frequented in a long time. Must be excellent management here as the employees are always super friendly and genuinely seem to really enjoy working there which is rare in a probably min wage job environment. The food is great, my order is always perfect and the new breadsticks are awesome. read more

This is the WORST Domino's ever. The manager was rude to my father. I will not eat there. I would rather throw my money into the ocean than visit this Domino's. read more

Excellent. I could go on all day how much I appreciate these people getting my food cooked to perfection and delivered safely to my home for complete enjoyment. Thanks to the crew for your consistently great performance and hats off to the manager. We appreciate our Dominos here in Wylie. read more