Jared saved our lives and careers. We had no internet for 2 mos. It quit working, and we tried 5…read moredifferent companies in that time span. Jared figured out a solution, and we are a month in with a pretty decent connection. Highly recommended if you're in a difficult to service area.

I love Jared, i am so glad i found his company. When i was shopping around for internet service,…read morehe was the only one that came out to my property the same day i called. He was patient and very knowledgeable, let me know what would work and left me with options to chose from. Whenever i have a problem since i am new in the area, he comes out to check and make suggestions as far as internet service. And at no extra charge. If you are looking for reliable internet service, check out gold County satellite.

My call was answered immediately by a kind and courteous professional. The technician asked for a…read morephoto to determine the best side wall mount for my STARLINK satellite. My experience was simply amazing. Professional installation with great people from the inital call through installation.

UPDATE 2/21: Clearly Pamela's response to this review tells you all you need to know about avoiding…read moredoing business with her company. Instead of responding in a professional manner or offering some resolve to our situation, especially after numerous phone calls, texts, and emails, Pamela decides to take no responsibility or accountability. Simply, she could have responded and refunded us many months ago as promised eliminating the need for this negative review. She chose to ignore, lie and then blame us for her business decisions. She even goes so far as to make comments about distance to our property when we were in her service area at the time and that was never brought up as an issue prior to her taking our money for her services. If her company does not want to travel to certain areas then they should not be offering the service in those locations. For Pamela to say she's lost money on this experience, we can safely say that we've lost much, much more. Here's our abbreviated story. After canceling our prior internet service to All Starz on the "promise" of faster service and unlimited data we were stuck with 4G service that slowed to a crawl after two weeks. When I contacted Pamela, she said we used up our data on that card and needed to install a new card which she activated. Another week in and the service went down again. They swapped cards, readjusted the antenna and barely got a signal at all. We were told that a lot of customers' cards failed because the 3rd party they bought the cards from weren't supporting them anymore. That in itself seemed questionable but then they assured us they signed a new contract with another card supplier and all would be well. Weeks went by and all the while we had no internet and kept hearing promises of a "new service coming" which never did materialize. Eventually we discovered the problem was the data SIM cards they were passing off. My wife lost her online job as a result and I had spent hours and hours of my own time assisting with the service and researching the technology to try and update the antenna firmware. Yet, Pamela complains of losing money on us? My wife lost her entire income because she had no internet access not to mention the stress it put us through.  After avoiding our phone calls, we finally got Pamela to drop off a box of miscellaneous parts for us to try to see if we could get any signal on our own in our desperation for internet service. After that we had no support nor would they return any of our phone calls or texts. As many of you know, getting a new provider can take many months and so it took us another 45 days to schedule an install with Smarter Broadband leaving us without internet service for a total of over 3 months. We uninstalled all of the All Starz USA equipment, cleaned it up and repacked it in the original packaging per our agreement to be refunded. We could not get anyone to respond to our calls, texts or emails to pick up the equipment and issue a refund. (See attached photo - it's still safely here in the garage). And after doing some research I also discovered we spent way more than we should have for the installation charges. Not to mention she told us she would remove the payment for at least the last month of internet service (or should I say no service) and then discovered she charged us instead. We had to have our credit card company remove the charges since she ignored us when we inquired about the issue. So, who really lost money here?  After all of that we were very upset since we felt we had been scammed and that's when we asked for a full refund for all services. This Yelp review is the first response we have heard from Pamela and of course she tries to make us sound like the problem. We really thought we were dealing with professionals and tried our best to work with Pamela but had no idea they would treat their clients with such disrespect and lack of care. Let this be a warning to anyone considering using their services.

My son asked me to get him a whole house stand-by generator. He lives in Grass Valley. I live out…read moreof state. I chose Precision based on their reputation and their shop being 5 minutes away from my son's home. Placing the order, filling out all the paperwork, scheduling the estimate, reviewing it, proceeding with a contract and asking a dozen questions....all via phone calls and e-mail, was stressful in the beginning. Yancy, their project manager, understood my situation being out of state and all. He took the extra time necessary in dealing with a nervous customer from far away and was very patient with me. He made the entire procedure easy to understand, was timely with needed documentation and he was obviously experienced and very professional. I feel my son is in good hands and will be cared for by a great company many years to come.

Precision electric installed my whole house generator. They did an excellent job with the…read moreinstallation. Once I had my 25 hours and they came and did the free oil change and check on the unit. The guys were very friendly and knowledgeable about their job.

After comparing my current internet service to other available options, I'm even more disappointed…read morewith what we've been paying for. For awhile, SBB was great!! And then Starlink came around. And then became available in the Nevada County area.... Obviously SBB cannot beat Starlink, but you'd think they would atleast try to be a little competitive to retain customers... We now currently pay around $130/month after router fees for internet advertised at only 25 Mbps download and 5 Mbps upload. Despite that, the service barely functions reliably for normal household use. Netflix buffers even on data-saving mode. School assignments and online tests take forever to load. My toddler's speech and learning apps frequently freeze or fail to load entirely. Many times I end up disconnecting from Wi-Fi and using cellular data instead because it performs better. What makes this worse is that they claimed we were somehow using 1,500-2,000 GB of data monthly while simultaneously providing internet too slow to consistently stream a movie without buffering. We checked everything ourselves: reduced streaming quality, monitored connected devices, tested usage with almost nothing on the network, and still experienced extremely poor performance. Instead of addressing the actual service problems, they repeatedly contacted us about "excessive usage" and then automatically moved us to this... service... (lol) which is what they call an "unlimited" plan which is ironic considering the plan can barely support basic streaming, my college coursework, or children's learning apps without buffering and interruptions. After looking into alternatives (STARLINK!!) it's honestly shocking how far behind this service is. Starlink is offering 200-400+ Mbps speeds, unlimited data, modern equipment, and dramatically better performance for $10 less than the new monthly price we're already paying for SBB. Starlink is even offering a promotional $99/month rate for the first three months while providing vastly faster speeds and better equipment. There IS a one time equipment fee of $349, but that's it. No monthly equipment charge. Paying premium pricing for internet that struggles to load homework assignments, online tests, Netflix on data-saving mode, or a toddler's speech-learning app is unacceptable. I cannot recommend this provider to anyone who depends on atleast decent, reliable internet for school, streaming, or any other basic everyday usage... I cannot imagine trying to work from home with this internet...

I have always recommended this company however, I must say I was disappointed with a request I made…read moreto get the cable end replaced that connects to my router. They quoted a charge of $ 85 I know a little bit about data cables to know that all it takes is to crimp a connector on to the cable. My connection still works, but I have it taped together. Guess I'll live with it. ...and I am currently a customer

So wished Dacomm worked but it's been such a struggle. Dwayne was also not very upfront about the…read moreproblems that I guess the network had and the poor service dragged on for weeks. It's a bit expensive for the speed compared to the provider we moved to. Hated to leave but so much happier elsewhere.

We've been with DACOMM for 5 years and have consistently received excellent customer service. That…read moredoesn't mean that our internet connection has always been perfect for a variety of reasons (power outages, etc), but ANYTIME we experience an issue, we receive an immediate response and, on more than one occasion, hands-on assistance from Dwayne Armstrong. We're truly grateful that DACOMM is willing to invest time and resources in our community despite the challenges.

Jonathan is the best. Friendly, knowledgeable, thorough and professional. Calling a plumber for…read morean issue, can be nerve-wracking and expensive. Jonathan dealt with the issue and put us at ease.

I called and they showed up in minutes and did a great job . I really appreciate them for showing…read moreup and getting the job done fast and well.

Great service - quick to respond. Polite and professional. Bid easy to understand…read more Would recommend!

Started asking for a estimate on December 4th, 2025. Received bid Feb 11, 2026. Curtis, the…read moreestimator was a really nice person. Jeana, the office manager was rude and is ruining this business. I was finally able to get her to send me the quote which is generated by their QuickBooks software which goes straight into my junk mail - unbeknownst to me because the problem is they weren't telling me they were sending me the quote. Then she claims she called me (my desk phone) many times but she didn't leave me any voicemails. I sent them yet another e-mail asking in an extremely nice way for the quote. This time she informed me that she sent me the quote but replied in what seemed an indignant manner - she seemed offended (and I now know she was) that I asked her to send me the quote directly rather than have it generated from software that was ending up in my spam folder which she effectively claimed was impossible (she could have generated the quote to herself and then forwarded it to me - easy) so I checked my spam file and of course it was there and I said: got the quote - see how easy that was - after which I get an e-mail from the same e-mail address, claiming that it's Curtis (the really nice gentleman who came out and did the proposal) stating that they will decline to do services for us.

Absolute Communications installed and maintains the network/wifi setup at Bright Futures for Youth,…read morea local nonprofit. I recently taught a class there, and even with 25 attendees hammering the network, we had no issues. This is typically not the case, even at high end company and gov't locations, so I was very surprised. Great job!

Super pleased with Kurt from ACS. Kurt arrived on time to set up our new Internet service. He did a…read morenice clean install and made sure everything on our network was operational before leaving. Super happy with his attention to detail and knowledge. Thank you ACS!