I live in the Alta Sierra Ranch area of rural Grass Valley I recently had an excellent discussion…read morewith the CEO of SmarterBroadband regarding their over-the-air wireless point-to-point residential high speed broadband throughput offerings, clear Line-of-Site (LOS) terrain challenges, monthly data offering delivery "caps" and their planned new system technology developments that are being considered. In light of poor wired ADSL copper service now offered by a major service provider, no long term fiber outside plant deployment programs in Alta Sierra Ranches by the County of Nevada, my discussion was very timely, productive and encouraging with SmarterBroadband. We also discussed 5G announcements by major service providers and "reality of lack of any near term timely deployment" since rural Grass Valley is not a high-density metro area. SmarterBroadband provides reliable broadband service and is interested in your Business. When you call them, tell them where you live (Grass Valley Residential Area-especially Alta Sierra or Alta Sierra Ranch) and what you have been experiencing in reliable/unreliable broadband service at your existing "contracted" speed (throughput).

After comparing my current internet service to other available options, I'm even more disappointed…read morewith what we've been paying for. For awhile, SBB was great!! And then Starlink came around. And then became available in the Nevada County area.... Obviously SBB cannot beat Starlink, but you'd think they would atleast try to be a little competitive to retain customers... We now currently pay around $130/month after router fees for internet advertised at only 25 Mbps download and 5 Mbps upload. Despite that, the service barely functions reliably for normal household use. Netflix buffers even on data-saving mode. School assignments and online tests take forever to load. My toddler's speech and learning apps frequently freeze or fail to load entirely. Many times I end up disconnecting from Wi-Fi and using cellular data instead because it performs better. What makes this worse is that they claimed we were somehow using 1,500-2,000 GB of data monthly while simultaneously providing internet too slow to consistently stream a movie without buffering. We checked everything ourselves: reduced streaming quality, monitored connected devices, tested usage with almost nothing on the network, and still experienced extremely poor performance. Instead of addressing the actual service problems, they repeatedly contacted us about "excessive usage" and then automatically moved us to this... service... (lol) which is what they call an "unlimited" plan which is ironic considering the plan can barely support basic streaming, my college coursework, or children's learning apps without buffering and interruptions. After looking into alternatives (STARLINK!!) it's honestly shocking how far behind this service is. Starlink is offering 200-400+ Mbps speeds, unlimited data, modern equipment, and dramatically better performance for $10 less than the new monthly price we're already paying for SBB. Starlink is even offering a promotional $99/month rate for the first three months while providing vastly faster speeds and better equipment. There IS a one time equipment fee of $349, but that's it. No monthly equipment charge. Paying premium pricing for internet that struggles to load homework assignments, online tests, Netflix on data-saving mode, or a toddler's speech-learning app is unacceptable. I cannot recommend this provider to anyone who depends on atleast decent, reliable internet for school, streaming, or any other basic everyday usage... I cannot imagine trying to work from home with this internet...

Wonderful rooftop installer who first installed an FM Broadcast Dipole antenna, a high-gain digital…read morebow-tie television broadcast channel antenna for strongest signal strength. In the case of the bow- tie digital antenna installation, added a preamp and began to receive crystal clear Sacramento TV Stations in Alta Sierra (Grass Valley) originating from tall Sacramento network station towers located at Walnut Grove, CA off I-5. Second installation: mounted & instrument aimed my new Starlink Satellite Antenna, turn-up and commissioning of Starlink Series 3 Router integrated with LinkSys Mesh Network/router.

I just read Lora's reply. Nothing could be further from the truth. I NEVER agreed to an early…read morearrival. I had already endured Brendan yelling at me for not being available. I call Lora expecting courteous service as had received before. I was like "a deer in headlights" when I identified myself! Lora immediately started YELLING AT ME!!! Would not allow a word in, so I finally yelled at her to STOP INTERRUPTING ME. To no avail. She was "off the rails" so I told her to go to hell.....

Absolute Communications installed and maintains the network/wifi setup at Bright Futures for Youth,…read morea local nonprofit. I recently taught a class there, and even with 25 attendees hammering the network, we had no issues. This is typically not the case, even at high end company and gov't locations, so I was very surprised. Great job!

Super pleased with Kurt from ACS. Kurt arrived on time to set up our new Internet service. He did a…read morenice clean install and made sure everything on our network was operational before leaving. Super happy with his attention to detail and knowledge. Thank you ACS!

Great customer service Extremely knowledgeable…read more Fixed my vacuum cleaner- Cost effective Highly recommend

Excellent experience with Eric Roberts . He repaired our in-house system and charged us very…read morelittle.

You guys are great. Thanks for helping my daughter in Tabor Iowa. She appreciates your ethics and…read moreso do I. You are not offered in my area or I would be signed up. I will be recommending you to all my friends in rural Iowa.

This is by far the best internet service provider I have ever used. Their prices are very…read morecompetitive and unlike many of the large companies are not promotional prices. Having to call my internet company every few months to haggle gets old fast. Internet is provided through DSL so they have a limited service area. The company is very small and a little eccentric. The tech support seems to consist entirely of one guy named Bax who likes to wear propeller beanies (which are for sale on their website). He also has a bird that whistles in the background when you talk to him. However, he is extremely nice, helpful and quick to respond to problems. They have rather limited service areas but seem to be expanding.

Jared saved our lives and careers. We had no internet for 2 mos. It quit working, and we tried 5…read moredifferent companies in that time span. Jared figured out a solution, and we are a month in with a pretty decent connection. Highly recommended if you're in a difficult to service area.

I love Jared, i am so glad i found his company. When i was shopping around for internet service,…read morehe was the only one that came out to my property the same day i called. He was patient and very knowledgeable, let me know what would work and left me with options to chose from. Whenever i have a problem since i am new in the area, he comes out to check and make suggestions as far as internet service. And at no extra charge. If you are looking for reliable internet service, check out gold County satellite.

So wished Dacomm worked but it's been such a struggle. Dwayne was also not very upfront about the…read moreproblems that I guess the network had and the poor service dragged on for weeks. It's a bit expensive for the speed compared to the provider we moved to. Hated to leave but so much happier elsewhere.

We've been with DACOMM for 5 years and have consistently received excellent customer service. That…read moredoesn't mean that our internet connection has always been perfect for a variety of reasons (power outages, etc), but ANYTIME we experience an issue, we receive an immediate response and, on more than one occasion, hands-on assistance from Dwayne Armstrong. We're truly grateful that DACOMM is willing to invest time and resources in our community despite the challenges.

Simply outstanding!  Josh was already putting on his mask as I stepped out of my house wearing…read moremine.  He kept it on the entire time he worked on an electrical problem (bad circuit breaker) left by the last electrician I hired.  He also installed a light where there was no power and figured out the best way to connect it, looks great. Precision Electric's employees are professional and nice to talk with.  They were really good about reminding me of my scheduled appointment and even called to ask if they could come out earlier.  I recommend them and I would hire them again in a heartbeat.

Precision electric installed my whole house generator. They did an excellent job with the…read moreinstallation. Once I had my 25 hours and they came and did the free oil change and check on the unit. The guys were very friendly and knowledgeable about their job.