What started out as a major dilemma Travis really turned it around for us here is what happened…read more On vacation the wife and I went to head back home and yup you guessed it truck wouldn't start ima bit of a panicking I looked for the nearest ram dealer and I found the local bullhead city dealer called and spoke with Travis what a god send super professional kept us up to date on the progress hit us in and out such record time with friendly smile and firm hand shake I will definitely recommend Travis for all your automotive needs true profession and he cares about the customers thank you Travis and the team at Swantys well done 1 million percent satisfaction

Paid twice for the same repair and it never got fixed. I was told by the service writer that the…read moremechanic had to be paid. This is after 25 years of doing business with these people. Not going back. I sold the car for a $2,000 loss because the repair wasn't done right.

Amazing! Robert found the exact car I want, with no extra fees and saved me $6,000, along with…read morefinancing from a bank with a great interest rate--all in one day. It could not have been a smoother experience. Highly recommend! This is my third car through them! I've recommended them to dozens of friends in California and Nevada who were all very pleased with their services.

So let me just start off by saying I am a first time car buyer and I purchased the 2020 Audi A4…read more The whole process from start to finish was painless for me. Jenna was Amazing and provided excellent customer service. I would definitely recommend them and would definitely buy another vehicle from them in the future.

I gotta say Shane is the best and sometimes cars aren't the best but he does try to make it right …read more I'm very upset and he's doing everything he can I just wish this Kia 2015 sportage would run right because it's costing me a lot to run it to the shop everyone who's complaining about the cars he sells gotta understand things happen and he does work with you please car run good . thank you Shane for your business. and I know it's not your fault . thank you for doing the best you can .

The car's here are absolutely beautiful you can tell Shane really does care about the product that…read morehe represents. He is kind polite and professional in his approach to the situation. I am still thinking about getting one of the cars on the lot I know maybe I am thinking too much haha LOL just had to get out here and give this place a great review

On vacation when my f250 needed an oil change. Scheduled same day with Anderson. Arrived on time …read more I waited an extra hour for it to be complete but they had an issue with another vehicle, so I was delayed. Staff kept me informed and when it came time to pay, they waived the $275 dollar oil change fee. I have never received great service like this. I didnt complain or ask for a discount yet they did it anyway. I will going forward get my services here.

Anderson Ford- you should be ashamed of the customer service you provide. Your service writer that…read moreassisted me was rude and dismissive. I made a 12:30 appt., when I arrived no-one greeted me, I went inside and the first thing im told is we are very busy, we said we have an appt and again told we are very busy. Not a hello, can I help you etc. We completed the paperwork, she said it will be a couple hours, I said thats fine as long as things are done right. 2 1/2 hrs later we came back and our truck was parked in their back lot. Service writer told us they were still working on it that it was in a bay, we said no it is parked in the back lot. It hadn't been touched in 2 1/2 hrs. She said well we are busy, our reply, why do you sched appts ?? No reply!!! WE ASKED FOR THE KEYS AND LEFT ! Ive owned Ford vehicles for over 30 years, every vehicle serviced at a Ford dealership. This is the very first time i was made to feel that I was intruding on their time. So, today I am driving to Henderson NV, a 90 min drive to have my vehicle serviced by a dealership COUNTRY FORD that respects their customers. ANDERSON FORD, YOU CAN DO BETTER, YOU SHOULD DO BETTER. THIS IS A SMALL TOWN, VALUE YOUR CUSTOMER, SHOW SOME RESPECT. I have spoken to Ford Corp and filed a complaint with them. An hour later I rec a call from Corp to discuss my complaint. They were not happy to hear my complaint and told me they would follow up. SHAME ON YOU ANDERSON FORD !!!

My truck over heated had it tow to shop ,they noticed the problem right away ,pick my truck up the…read morenext day they found out that another part had to be changed,i got my truck back in 2 hours what a great company to do business with this will be my shop from now on thank every body at the shop

Had to take my vehicle in twice for repairs within the 30 day period. Had it for 4 days, then…read moreanother 5 days. Didn't work on it for several days, while it sat in the parking lot. Had to contact the owner, Robert Albert. They did make the appropriate repairs, to which I am grateful. Everyone was friendly and nice, but it was like pulling teeth. As with buying ANY used car, due your due diligence. Spend $200 at an authorized dealer to get it checked. Well worth it.

I wish I could leave no stars. I can not stress enough DO NOT BUY A CAR HERE!!…read moreI put $2,000 and made all my payments. The vehicle I purchased wasn't even in my possession for 6 months. Several things went wrong and I had was fixing them until I couldn't after replacing the serpentine belt, alternator and battery. The AC pulley seized, plus all the other things still wrong. I called and told them to come pick it up, which they did. The gentleman on the phone asked if they fixed it would I resume payments. I agreed. I called back after hearing nothing, they said there was a lot wrong it. Basically I was sold a lemon and they knew it. After being told several times the owner was on vacation and out of the building I gave up. Diamond Auto has an F rating on the BBB and they are crooks. I'm out thousands of dollars and no vehicle to show for it.

Repeat customer here. Just had work done on a second car by J&J. Great service and super nice to…read morework with. Excellent and timely communication of the diagnosis and status of repair. Result - engine light is off and car is running smooth. Will use again without hesitation. Thank you J&J for helping me out.

The mechanics were quit knowledgeable and knew both diesel and gas engines however they were…read moreextremely busy as they had 6 different shops + did roadside repairs for motorists broke down on the area roads. I entered maybe because had they responded quicker I would say I recommended them.

Thank you so much for saving me!…read more Cat was misbehaving so badly that I couldn't even articulate what was wrong, besides that it was just acting stupid. Took the car in on a Wednesday, after the computer analysis and an estimate, the car was fixed and ready to go by that afternoon. And less than the estimate! Thank you again! You are now our "go-to" mechanic!

My 97 Ford F-250 truck was overheating & I suspected the thermostat. Frank, the owner, and one of…read morehis mechanics checked it over while I left it overnight. The next day Frank said it was fixed; that all I needed was a new radiator cap, which I purchased & took into his shop. He put it on & I asked him what I owed him for his diagnostic time and he said "nothing." I tried to pay him for his time & expertise but he refused. So I took a batch of home-baked cookies to him & his staff. Obviously he could have charged me & I'd be none the wiser. His honesty & ethics are outstanding & I highly recommend his auto repair shop!