So disappointed. I brought my car in for normal service. The service department was super and the only reason I'm giving this dealership more than one star. I decided to wait while they worked on my car and I've been seriously considering trading it in soon so I went out to the showroom and lot and wandered around looking at their inventory. Good counted at least 10 sales people sitting and standing around just socializing with each other. Not one of them acknowledge my presence! No one greeted me, or asked if I needed any assistance. NOT ONE!!! I guess they are all independently wealthy and don't need to make any sales. Seriously?!? No hello, good morning, NOTHING! I guess I'll be taking my business elsewhere. read more

I will never take my car here again. After three years of getting my oil changed here , I've come accustomed to the service part saying I need new wind shield wipers when I didn't need them . Or a nail in the tire. But after a oil change , the oil light still on ? Then told unless I get a new battery from them , the oil light won't go off. Smh Took my car else where. My battery was good & he just pushed the button for the oil light to go off. Checked everything, & my car as I knew it to be , was good . Never again will I go to this location. read more

We have worked with Carlos Narvaez and Jonathan Roberts a few times now, and each experience is better than the previous one. Both gentlemen are very personal, knowledgeable, and are not pushy or aggressive. They look out for the customer's best interest, and stand behind everything they say and offer. Both are true assets to the Don Mealey team!! read more

Once again. My husband took his truck today for a simple oil change at 8 am in the morning with an appointment. Is 2 pm and no call regarding the status of the truck. So we stopped by at 1 pm and guess what... The truck still sitting there no courtesy call to let us know it will take longer... nothing!!! The sale person is clueless... But they did call to try us to get more services done on the truck to get more money from us.. if you are understaff.. thats okay... but no excuse to not call the customer to let them know... We have to call you to find out what going on!!!really? What kind of customer service is that??? And is not the first time it happened.. Every single time... If you cant service the truck ... let the customer know.... The truck is a chevy under Poynter last name in case you care looking at the history.. I already told my husband not to bother keep bringing the truck here ... I will drive to Orlando if I have to read more

I started looking online on saturday late in the afternoon and did some of the paperwork with a vehicle I was interested in. I received an email from Marcel Williams and I called him back. He explained that the vehicle I was interested in was a service loaner and might not be available at that time. I told him that was okay as I had not settled on it yet. He was going to start processing our finance paperwork and would call me back when he had some answers. Since it was late I was not worried that I would hear back that day. We decided to stop in sunday at around opening to see what all was on the lot that we might like. We were dropped off and were immediately approached by Jake Clark who was out front with a couple other sales people. I told him I had talked to Marcel and would like to know what he had come up with first. He went to check and while we were waiting I got a call from another gentleman who had our info from Marcel. I asked if we could just talk in person as we were already there. He greeted us and we got together with Jake to see about a vehicle. The one I looked at online was indeed not available so I asked if I could just see what was there. I explained some of what we wanted and didn't want and we got in the golf cart to look around. While he was taking us to see some Equinoxes I spotted one I liked the color of and had him go back. We both checked it out and liked the color as well as the look of the interior. The amount of storage in the back was important to us and it fit the bill. He took us back up front and went to get the keys. He insisted I take a test ride, as I can be difficult. My companion concurred and Jake told us the route to take. It handled well and and was easy to understand. I came back and we began the process to make the purchase. The only thing I was not thrilled with is the feel of the steering wheel but I will put a cover on it soon. I felt bad for Jake as he offered if he could get us anything like water or coffee or a soda and I asked if I could get a Coke and he had to come back to tell me the soda machine was in service and unavailable. I had a hot cocoa instead and it was a good choice. He got all our paperwork done and set us up for the financing. The overall wait time was much better than I expected and everyone we dealt with was very friendly. Once we were ready they got us the keys and Jake came out to go over everything with us and make sure we did not have any more questions. I believe we covered everything and I was happy to leave with a new Chevy Equinox. I have already ordered some extras online that I will be picking up when they arrive. As a salesman I was very happy with Jakes attitude and performance. read more

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Only giving a star because I had a great experience with my salesman. As for the service department and GM, they could use a few lessons in customer service. If you need to make a service appointment plan for your car to be there lol day if not more than that for a simple task and if it's done by closing you might not be disappointed. Extremely dissatisfied with the customer service from the service department director and GM of Don Mealey. read more

The absolutely worst dealership I have ever been in, in my 74 years. I brought in an older 2007 Chevy with a list of things to check. The radio and several other things had suddenly stopped working. I asked the writer to check the fuses. I also asked them to check the tailgate and do a complete safety check. They replaced the tailgate struts. Gave me an estimate for a new radio with no solutions for fixing the key fobs to work. The car passed the inspection even though a tail light was not working. The key fobs were not working, the dash light did not work and the radio did not work as well. I did get two tail gate struts. I asked the writer if they checked the fuses and she said they had and they were all good. Hmmmmmmm. I later took the car to another shop to have the tail light replaced and they replaced 2 fuses. Magically the radio, the key fobs and everything else started to work correctly. Stay away from these hacks. They don't do what they say and they for sure do not know how to fix simple repairs. Their estimate was almost $500.00 for the radio and the writer told me to take the taillight elsewhere where it would be cheaper. I had everything fixed elsewhere. Only cost me a couple of bucks for the new fuses and we all had a good laugh about the dealers lack of professionalism. Stay away from this place!!! read more

Alex and Jarett were incredibly helpful and informative. The vehicle (2023 Traverse) is great, and their help with the transaction and process could not have been better. By far the best auto purchasing experience I've ever had. read more

I had such a great experience leasing my car with Don Mealey Chevrolet. I worked with Carlos Narvaez and he was absolutely wonderful. He was extremely knowledgeable, very patient and didn't pressure me at all. He was very honest and gave me the best deal and exactly what I asked for with out the back and forth. I had very bad experiences on the same day at other dealerships and working with Carlos was a breath of fresh air. I love my new car! Thank you Carlos! read more

Do not deal with the parts department here!!! They will absolutely screw you over. I tried to return a $750 part here that I did not use and they would not take it back. I even asked if they would give me half my money back and they still would not help me. They obviously do not care about their customers. I will not be back. Very disappointing, definitely did not expect this out of Chevrolet. read more

I purchased a new vehicle at Don Mealey Chevrolet on Saturday 3/2/24. I must say Michael provided me with the absolute best experience purchasing my new 2024 vehicle. It was indeed the easiest car buying experience I have ever had. No issues and no haggle. This was my second car buying experience at Don Mealey Chevrolet and I look forward to purchasing from Don Mealey again in the future. Michael provided exceptional/excellent customer service, I highly recommend Michael for your future car purchases. read more

I purchased a used vehicle here today. It was as advertised online and they made everything incredibly easy. I was in and out in far less time than I had predicted it would take. Special thanks to Gio and John for helping out. I would recommend this place - hands down - great business. read more

They gave us one price online and over the phone the same price but when we showed up they jacked the price up 4000 dollars They are scam artists read more

I bought a brand new camaro and they removed any spare tire, there was no jack, it was supposed to come with an inflation kit and they removed it and said it no longer came with it, I paid 40+k for this vehicle and all they cared about was nickle and dimiing us and leaving us stranded if we get a flat, I will never buy from this dealer again and I strongly recommend no one else does because all they care about is car sales and don't give a damn about their customers, me and my husband are both first responders and we have been treated like dirt, don't ever by a vehicle from them. read more

First time buying a car with no hassle at all. They took care of me very attentive and respectful.

AVOID: Don Mealey Chevrolet of Clermont, FL at all costs. Their service department (whom had possession of my new 2021 Tahoe for 3 weeks due to a recall) caused front end damage to my front bumper which was custom painted black to hide the chrome accents. They also caused damage (scratches and a curb dent) to 1 of my custom 26" rims ($1,200 per rim), and that's not even including the satin paint job that I had paid $250 (per rim) for. On top of this all, I was promised that GM would reimburse me for up to $40/day for a rental (since this is the only dealership I've encountered after 20+ years, and dozens of vehicles) that does not provide a loaner to their customers). Neil Wright (the service manager) had agreed verbally via email that Don Mealey Chevrolet would cover the cost of their damage, acknowledging that they were liable for the cause. He also ignored my email with my rental receipt (which exceeded $40/day as there's nowhere on earth you can rent a full sized SUV for that price), so I ended up paying $80+ a day (eating $40/day x 3+ weeks out of my own pocket). Neil Wright has ignored both of my emails with the bodyshop estimate, as well as phone calls. All I needed to know was how the payment would be handled, as in: A) would Don Mealey Chevrolet prefer to pay the bodyshop directly or B) should I pay the bodyshop and get reimbursed via Don Mealey Chevrolet. So while I continue to get zero communication from Don Mealey Chevrolet and/or Nick Wright, I will be paying the bodyshop directly to have the work done and then I will be handling this matter in small claims court to recoup my losses, not only from their damage to my SUV, but for the $40/day rental coverage that I was never reimbursed on. read more

Don Mealey Chevrolet - Damage to bumper. - Auto Repair Near Me - Clermont, Florida

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Ordered a 2022 Camaro LT1 from them. Gary Novak was my salesman and did a great job in guiding me through the ordering process. The car arrived around the time they promised and the price was exactly what I expected, no crazy market adjustments or anything like that. Had to negotiate a little bit on the lease agreement, but nothing out of the ordinary. Overall, this was one of my favorite buying experiences, highly recommend Gary and this dealership. Will definitely come back when my current lease is done! read more

Meraida Lopez was very easy to work with. She was friendly and knowledgeable about the truck I ended up purchasing. Meraida made the sale go smoothly and effortlessly. If going to Don Mealry in Clermont, request Meraida, she was awesome! read more

I had a great salesman Steven McCorry Sr. He was very pleasant and attentive, had a little hiccup with a different person but all around good experience. read more

I came here for an oil change the day before I had to drive across the state. I woke up to leave to find the oil all over the floor of my garage. Nobody answered the phone at Don Mealey, so I took it to the mom and pop shop I usually go to. They replaced the o-ring Don Mealey destroyed and refilled the oil. Luckily, my local place was able to get me in right away and fix me up, so I didn't have to cancel my weekend of plans. I later spoke to someone at Don Mealey who said they would pay for the repair, but I'm never cheating on my little shop up the street again. An oil change isn't hard to do. This was obviously a sloppy job. read more

I took my car into the dealership when hot air started blowing out my air conditioner. One week later they called and said it was ready (they had only added coolant to try to find a leak), but nothing was fixed. I had to take it back the next week because my my air conditioner was causing the engine to overheat and now no air was blowing in the back of my SUV. Fast forward two more weeks with the car in the shop and finally it was ready for pick up. When I arrived my car had the same issues it was left with two weeks prior. NO AIR in FLORIDA DURING JULY!!! I was unhappy, so they hurried the process along and did fix the air conditioning problem the same day. The very next day I picked up my car and I had a fully functioning air conditioner, only now my car engine is making extremely loud sounds and I have to go in again for a 5th time! What a horrible and LONG process that has cost me so much time and energy. read more

Steve Bianchi, Online sales manger did an outstanding job with our purchase. Very timely in his communication and once we were at the dealership, he was very gracious! Couldn't had a better experience. Check him out. You won't be disappointed! Randy Bush 5/12/2020 read more

WHATEVER YOU, DO NOT BRING YPUR VEHICLE HERE. I brought my truck here last week to get a coolant leak checked. they quoted me over $2,000 dollars for the fix. on top months prior tried to charge me over $700 for a simple transmission flush and filter change. I brought my vehicle to another dealer for a different quote for the coolant leak and Don Mealey mis diagnosed my truck and wouldn't cover it under warranty. Go to Carroll chevy in Deland, so much better customer service and they know how to do their job correctly and professionally! read more

Don Mealey Chevrolet just told me that after they replaced my blown engine under warranty in my Wives Chevy Equinox that the Engine problems that we are having after they replaced it is not under warranty. So disappointing in Don Mealy. Love Chevy, but will never take my business to Don Mealey Chevrolet. Not impressed. This is the third issues with the vehicle and I just can't trust the Equinox anymore. I tired to explain to the service manager that they just replaced my engine when it blew up and he said it doesn't matter. One of the most common symptoms associated with a faulty ignition coil is engine performance issues. So I had a bad engine. It blew up. They replaced with a new engine and then they say the two bad coils are not my issue. Something doesn't seem right. Lemon Law. #dontbuychevyequinox read more

great dealer and sevice along with sales thanks to everyone!!!!!! read more

From the moment we stepped foot on the property I was immediately welcomed. I was informed by the manager that they were short staffed and that he would help us as much as he could until the next salesman was available. We were passed on to Christian Wheelan, he was very helpful, knowledgeable and made you feel comfortable. Towards the end we were talking about random things more than talking about the car I was purchasing. I went there looking for a Chevy Traverse but realistically and financially it was not a smart move on my part. I took some time went home and thought about it and searched up the Chevy Equinox, I didn't like the older version but the 2025 popped up and it looked like the mini version of the Traverse. It was 6 something at night when we reached out to Christian to see if he had any on the lot. He said he had two, we rushed back and I purchased a 2025 Chevy Equinox, it wasn't even processed through their system yet and he helped me get my dream car. Even the finance guy, I believe his name was John, he was great and didn't pressure us into purchasing anything we didn't want. Overall our experience here was amazing and I have since recommended multiple people to go to Don Mealey in Clermont. Thank you Christian and team for helping us get the family car we wanted! read more

Joe was awesome with purchasing my automobile! No pressure, didn't feel pushed, felt respected, great communication!

Always bring my Colorado here for its scheduled services. Always professional, friendly and do work I don't have to worry about.

I had a nail on my covette tire. Took it in for a patch and the service department discovered a tear on the lip of the tire. They claim that they did not do it. Granted they do have a state of the art machine for removing tires, however how is it that I was able to drive my corvette, with that same tire, for almost three years and not lose pressure until getting a nail, just recently. The service department made me feel like I was lying and that it happened somewhere else... and that I was trying to claim through them. The original dealer (Stingray Chevrolet), where I bought the car, honored me a pro-rate coverage, through GM, for the ripped tire. Don Mealy Chevrolet could've done the same thing and would've won me as a customer. Instead they wanted me to buy a new tire "at cost"... according to them. read more

Purchasing a new car Pros: 1) Great choice of new car; 2) Shanna Williams is a great sales associate, she is very friendly and nice. Cons: 1) Shanna Williams didn't explain all the features that car that I took for test drive has, instead of explaining how this car "amazing" she is keep asking personal questions, as where I work, how much I want to spend, how much I can pay monthly... it's ok to ask when a person already knows for sure that she want to purchase this car. In my case I was only checking if this car comfortable to drive and which features this car has... when I asked questions about car, only than she started explained everything; 2) Appointment system is not working, when I called to office I made an appointment with a certain person for a test drive, when I arrived they said that this guy is an "internet" seller, so they gave me other guy Steve, but he was keep saying that he has another customer in 40 min, so instead of test drive 3 different cars that I planned, he said choose one... or make an appointment for other day, lol, I got very upset because I already made an appointment for today, couple days ago in advance!!!! So I told him give me another sales person who is not in rush and can explain me properly everything, he took me to Shanna Williams; 3) no offering water or tea while waiting for "estimate" price for the car and It took so long to bring me a pricing. read more

terrible experience with this dealership, first they was scamming me on fake windshield repairs, which I told my insurance about and it stopped, then when i bought my brand new 2017 Camaro, which I love, I bought the paint warranty, which the paint started to have issues all over the car, the paint warranty was denied and they said it wasnt because of them but my fault, so i took it to someone to have analyzed and they confirmed its bad paint job on GM account, which they denied to fix. i since have called twice to speak to someone about my car warranty as Im starting to have issues, and twice no one has returned my call, while I'm driving on my warranty which could run out, very upset with who I bought it from and very upset they paint didn't last but 30k miles. JC read more

Extraordinary!! After multiple visits to different dealerships to find the perfect vehicle for our family we ended up at Don Mealey Chevrolet with intentions of just looking at a vehicle we found online. Between the great deal and patience of the staff we ended up leaving with our newest addition. I highly recommend not only this dealership but our sales associate George LoPiccolo. I have purchased many vehicles and can honestly say I have never had a sales associate so remarkable. Honesty, easy going and no pressure attitude is something you rarely find in salesmen but exactly what you get with Mr LoPiccolo. He has definitely gained a lifetime customer through us. read more

I recently had the unfortunate pleasure of dealing with their service department. The manager had a napoleon complex who has no business in customer service. I wouldn't go back to buy a car just because of their service department. Honestly, when I buy a new truck he may have pushed me from a lifetime of Chevy's to Ford or Dodge. read more

Flew from Texas to FLA to pickup my ZL1. A great experience all the way around, once my salesman Dave Coke got involved. I will be back to buy from them one day. read more

Went in for a scheduled oil change and tire rotation. After 4 daily notices of my upcoming appt{nice}, I showed up on time for my appt,standing around doing nothing were a group of 'service rep's' ,I had to get the attention of one, who looked at the schedule and shrugged her shoulders and said she couldn't find it. After telling her about the repeated notifications I had gotten, she magically found it. After a quick oil change as I left, the group of 'service reps were still shooting the bull with each other. This is the second time of very bad customer service read more

Great experience leasing new vette c 8.great sales force and vette specialist mr Wheelan . Regards the rear admiral Dr harvey shub.

I love my 2017 Chevrolet Spark(Mint)! I bought it here in Sept,6,2017. The employees here have been nothing but saints to me! 2 free maintenance checks! Anyways ready to answer any questions I have. Great for a first time buyer! read more

Don Mealey Chevrolet - Auto Repair Near Me - Clermont, Florida

Disappointed...made an appointment to have warranty work done for 8 am. Was told it would only take 2 hours. Asked for an update at 9 am and it's still waiting for a technician. So why did I make an appointment? Why was I told it would only take two hours? I don't mind waiting but don't lie or mislead customers. I asked for a ride home( I work from home). Still sitting at the dealership waiting. Truck not being serviced and just wasting my time. This is why people don't want to have service done at the dealership level. I think it's time to get my truck and leave. read more

Cory at the counter of service actually knows how to give great customer service. On the other hand John the "SeRviSe maNaGEr" has the Worst customer service to give, act all nice for exactly 1 minute then started throwing "I'm lying" "you are twisting my words around". He tries to belittle you and gets mad and denied service to my vehicle when he tried to trick me into voiding my WARRANTY. All of this would be known facts if this dealership would have recording phone calls.. i picked my vehicle up on a tow truck and moved to a different shop. Can't trust the people to get this done i so moved read more

If I could give this dealership 0 stars I would because truthfully they don't even deserve a 1 star rating. I took my 2016 Corvette ($70,000 with 6000 miles) for an oil change and to read engine codes due to a engine light. 2 hours later I'm told the car is fine and I'm good to go. I drive the car 50 feet and the engine light comes back on. I told the service advisor/manager multiple times a sensor that should not be exposed, is in fact exposed and is most likely the issue at hand. After waiting an additional 2 hours the Service Manager found it more important to argue with me and demean me when they refused to work on the car. I even asked for a repair cost, as i was willing to pay even though the car is still under warranty, and was told "here is your car, have a good day". If that wasn't enough upon returning home I find that my headlight has been damaged. I called and asked if they did an inspection before servicing the car, I also asked if there was any damage reported. They said they preformed a 360 degree inspection and no damage was found. I told them of the issue and the service manager has dodged all my attempts of contact since. This is the SECOND time I have been treated poorly at this dealership. You have forever lost my business. I will never set foot inside your dealership again. This is the most expensive vehicle GM currently sells, and this is how I was treated.... Buyers and Owners beware of this poor excuse of a dealership. read more