WHERE IS THE CUSTOMER SERVICE?? Because it sure isnt in the SERVICE department! I had my GMC Envoy towed there Sunday afternoon. Here it is, Tuesday afternoon and they still haven't looked at it. Also - why am I the one who has to check in on them? If they can charge me hourly, why cant I charge them hourly? My time is just as valuable read more

This is the second car I have bought from Don Mealy have nothing but great things to say about them Jake Clark is the man gave me a great trade in and made the process quick ! read more

My first impression was great. But in the end they dropped the ball. They did go out of the way to find me the Tahoe with 4WD (very unusual in FL) They promised to install my handicap equipment before the sale but after the deal was closed reused to follow through. The salesman told me he had talked and setup the install with service. when I returned to have the equipment installed service refused and gave me attitudes like I was lying. They have caused safety issues for me and my ability to drive. I the end they behaved like the typical cliche car salesman. Promise the world before the sale then ignore you after. I made the mistake of not getting the extra work placed into the sales contact. Love the vehicle, not so hot or trust the dealer after the sale. If you get a good deal buy it but find service elsewhere. read more

I had gone to two other major dealerships in Orlando before coming to Don Mealey Chevrolet . The service I had previously received at those dealerships was sub par . Quite frankly the salesman were not knowledgeable about what they were selling and they did not seem to want to make a deal. When I come into a dealership it's as a serious buyer. I showed up at Don Mealey a half hour before they close and received immediate service. Specifically Nicholas Riccardo was very knowledgeable about the vehicle. My questions, even technical ones, were answered in detail. Along with the Sales Manager they were motivated to sell and I was impressed with how competitive their financing was and actually went with their financing instead of my previous preapproved banks. I got nothing bad to say about this Dealership. read more

We bought a used car from them. Part of the signed negotiated contract included an oil change. When we asked why the oil change button was not reset we were told 'they forgot'. When we asked for the service paperwork 4 days later they admitted to not doing the oil change. One worker looked my husband in the face and said it was completed, he saw the SUV on the lift. The sales staff apologized and offered one measly oil change for breech of contract. I really wanted to like this dealership but sadly they are crooks too. It wasn't an oversight as it was asked and reminded repeatedly. read more

First time walking in a dealership to fix something I was a little skeptical. First person I met was Nicole. She's in the service department. Amazing young lady helped with everything I needed and made it happen. So if you're in the area and need your vehicle serviced ask for her.. she kinda runs the show. Thank you ag -garrett Update- Nicole is still great. Went to get a routine oil change and went to pick up my truck. As I was leaving the parking lot I heard my exhaust leaking a little more than normal. Got in it this morning and sounds like the mechanic was doing pull ups on the ****ing exhaust. Took it back this afternoon after asking to drop it off the service manager said I'd rather you be here just to tell me it was my fault that they already told me about it.. no shit. My truck didn't sound like that when I brought it in... sorry to say but I won't be going back. read more

The best salesman, Biker Bob, the best manager, Rodney, the best business manager, Marc..... This was the 3rd time i have been to this dealership and the 3rd time i left with a new car......need i say more? read more

My wife took her truck in for a minor repair and service. She was overcharged labor and they stripped out a bolt. Claimed it came in that way which is no true. Will continue to use Orange GMC! Their service department does a good fair job. No resolution. Just talking to make them look responsive! read more

Great overall experience. It was easy as 1, 2, 3. 1. We found the car we were looking for within minutes of arriving. Biker Bob was very helpful and even brought the car closer to us so we did not have to walk so far. 2. We settled on the price and trade-in value with ease (and a few laughs along the way). 3. We closed the deal, signed the stack, and drove away happy and comfortable. We'll spread the word, and we'll be back. Thanks! read more

Had to wait weeks for wiring for motor home Service manager really nice guy. The service writer that initially wrote the order was very unresponsive. Didn't answer my calls read more

This was our first experience in buying a car since retiring in Florida. We had been to a lot of dealerships in the Clermont area. We stopped into Don Mealey Chevrolet and was greeted by Steve McCorry. His friendly help and personality won us over right from the start to the finish. He was very knowledgeable in the vehicle we were looking at. After making the decision to buy he took us to the finance guy, Joe Anthony. Joe was very friendly and helpful. If your looking to buy a new or used vehicle go to Don Mealey and ask for Steve and Joe. You will have a great team to work with. read more

I drove 2 1/2hrs to deal with them. When I got there I was greeted and not swarmed. I was fortunate to make a deal with them and Jarrett was very helpful and made certain everything was handled quickly so I didn't spend hours there. Would definitely recommend them. read more

Very good costumer service! Rick and the team explains everything about the car and about the numbers (most importantly!!!). They didn't get tired of my detailed questions about the lease contract, and worked with me to get the best solutions (number wise again!!!). I enjoyed my stay while they processed everything for me, they welcomed me warmed, and I already can't wait for my lease to end so I can come back again! Highly recommended Rick from sales!!!! Ask for him! read more

Had a wonderful car (err truck) buying experience. Biker Bob, Ted, and Jere were fantastic! They were never pushy and kept their promises despite us leaving the dealership and taking two days to think about the vehicle and shop around. They worked to get us in a better vehicle than we were even expecting to buy (and for nearly or less than the price of LESSER trim at other dealers throughout central Florida). Once we realized we could get more vehicle for less money it was a no brainer!! Highly recommend this team. They did everything we asked and more. My husband is forever in my debt thanks to these guys ....Keep up the good work! read more

Don Mealey Chevrolet - My husband loves his beautiful Silverado LTZ!!! Thanks guys! - Auto Repair Near Me - Clermont, Florida

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Paid over 2 grand for a 100k service on the truck. Apparently there was "a minor oil leak" that needed to be fixed, even though all levels were normal, there were no spots on the driveway, and no lights/indicators on the dash or onboard diagnostics. Fine. He was handling it, and we were leaving that day to drive to Georgia in a brand new murdered out Tahoe rental after school. I knew I wanted proof but I didn't push for it. Until it was too late... Fast-forward not even a month and a half later and the check engine light comes on. Today of all days (related to my latest business endeavor). So I get home, pop the hood, pull the fill cap (smoke trailing out of it), and the dipstick with barely anything on it... Wipe, redip, and to my horror it is completely dry! No oil spots on the driveway, crawled underneath and couldn't see a spill, and there was no oil anywhere under the hood. F*** DON MEALEY CHEVROLET They picked the wrong time to f*** with me. This was the last straw and I've got nothing left to lose. I swear if they messed up my car when there wasn't anything wrong in the first place... read more

Have used them for years! Always receive excellent service and are treated very fairly. Their service department is wonderful and Rachel W. is the best. She is super friendly and professional. read more

Thanks to Don Mealey Chevrolet in Clermont FL for leaving me stranded at the dealership today! When I recieved notice I can get the battery replacement on the Bolt I happily scheduled the service. I was told by Don Mealey Chevrolet when scheduling the service I would have a loaner car (as that's what this letter from GM even states). BUT They left me stranded with no car, no rental, no loaner! The manager of the day wanted to reschedule after just telling me they had no loaners and would not have any in the near future. Then proceeds to tell me they have 60 loaners out, so where are they? DO NOT EVER GO TO DON MEALEY! read more

Did an excellent job delivering our new truck in pristine shape. Impeccable service and communication and transparency throughout the whole process. Responsive and reliably delivered under tight holiday timelines. Highly recommend! Thank you! read more

Don Mealey Chevrolet installed a performance upgrade on my Corvette, and also performed the required interval oil change. A free courtesy car was provided due to the time necessary to do the upgrade. John Fletcher's team could not have been more helpful and accommodating. As the service time looked like it might take a little longer, DMC's service stayed in touch with us, so we knew how to adjust our schedule. The extra time was all worth it. The required interval service was done professionally, and at a reasonable price as pre-authorized. The accessory performance upgrade hardware looks as good as any factory installation. Their Service and Parts Departments are a solid complement to the Sales group. Don Mealey Chevrolet is a credit to the General Motors organization. We'll be back for all our service needs, and we confidently recommend Don Mealey Chevrolet to our friends and car gathering attendees. Tom & Jackie M. read more

Buyer beware!! Avoid at all costs. Purchased a used car from them. On the drive home had a flat tire. When the tire was removed, it was split on the inside. Replaced all four tires and at that time decided that a visit to a reputable car dealer was needed. I was just handed a quote for $3,000 in needed repairs to the vehicle. Any "deal" I thought I was getting... And trust me, no deal was given or offered on their part, is long gone. Avoid them at all costs. Use a reputable car dealership with good reviews. read more

Don Mealey Chevrolet - Inside of tire split on the hour drive home. - Auto Repair Near Me - Clermont, Florida

I wanted to find a way to leave a review for Jake Clark salesperson in Clermont. Normally I receive an email for the survey but I have not received one . However Jake needs credit where credit was due. We entered the facility and someone directed us to Gio. While nice and he did walk us over to a great option, he did have a "too cool for school" or "I'm busy" kind of mentality. I first want to remind all sales people to Never judge a book by its cover. You never know who is under those sweat pants and a sale is a sale is a sale. Period. Thankfully Gio had an appointment and handed us off to Jake who was a much better fit for me personally. Jake was kind, patient, thorough and just overall a great guy. He took his time , make sure we were comfortable as well as our children and followed up with us after our purchase to ensure we were happy. Well done Jake I too am in sales and this is how you solidify that future sale as well. I'm happy to send people your way who may be looking because I know you will take care of them and not judge view them as a sale but a person and more importantly a future sale. The long game is just as important as the immediate. Kudos to Jake again and I urge Chevy to give him a pat on the back or what we reward system you guys offer to people who manage to get a review from a client! We are super happy with our new truck and looking forward to all the mud we can throw up in it read more

Bought a used car from theses folks on 12-06-2020. Josh was the salesman. Super nice guy. The vehicle got damaged between the the time they listed it and the time I arrived. No big deal, things happen. They knocked some off the price and I was satisfied. Here's where the problem starts. The cashiers check I brought with me is now about $500 more than the new price of the car. "We'll send you a refund check Monday". No problem. That was over three weeks ago!!!! When I call and check on my refund it's always going out tomorrow. I have accepted that it's never coming. I would sue them but I live in North Carolina and it's not worth the trips it would take to do that. I guess they know that. The only thing I can do now is blast them on every review site and that's exactly what I intend to do. No way to do business!!! read more

Horrible!! We came in looking at a used suburban the dealership had just received in on trade on Saturday Sept 2. They wanted to sell it to us AS IS with no inspection or cleaning or anything for $47,200 as they just received it an hour or so before. They would not budge on price. The sales guy then says they wouldnt come down on price because they were going to put it on the lot the next day for $50k so they were giving us a special deal. We looked online today (Monday, Sept 4) and they have the vehicle listed for $46,800. Shady dealership!! Will definitely spread the word! read more

Brought vehicle in for routine maintenance and an issue with the recirculate function not working. They had to keep the vehicle over night due to the function issue. Upon pick up, they said the recirculate is designed not to close. Also, they would not give a sign off for the rental car, nor did they wash the vehicle as required. Would never recommend this place. read more

One star because I cant give zero. I took my truck, 2018 Canyon, in for a rattle in the door. I was first told it was a problem in the "B" pillar and I had to take it to a body shop. Ah, I have no "B" piller, it's an extended cab with suicide doors. Next I waited 3 days and finally told them I was picking up the truck, fixed or not. When I went in to get it, it had not even been taken in to be looked at. The service request was still on the counter. Still has the problem. I will never go to this dealer for a new car or service. I would rather drive out of state. They are clueless. read more

WARNING: Think twice before taking your vehicle to Don Mealey for service. I just took my truck here for service - oil change - rough idle - and a vibration at 70 MPH. They overcharged me for the oil change (the 5.3 takes just under 6 quarts NOT 8), they said the computer had NO codes for the rough idle and did NOTHING (and its still rough), and that the vibration was the tires and that I had 2 defective tires. I left the dealership this morning, went a block down the street to Discount tire and they road balanced the tires that Don Mealey said had to be replaced in about 15 minutes. ($20) I still have the vibration at 70 MPH so basically I got ripped off for an oil change and they did NOTING else. Also Discount said the rear wheels were not even torqued down at all. Thanks for almost causing a fatal accident Don Mealey Service Department! read more

Did good by me they biker bob is the man to see he gave me a great trade in price and put me in a 2014 nissan with 20k miles and im a first time buyer with no credit ill def. go back read more

Don Mealey Chevrolet - Auto Repair Near Me - Clermont, Florida

Nick in the service department is awesome!! We have had to have some warranty work on our Sonic and were refereed to Don Mealy from a friend and we are so glad they did!! Nick was able to provide us with a rental car while our Sonic was repaired which really helped! We also just brought our Saturn Vue in to be looked at for some squeaky break issues that we had brought to a different Chevy dealer a few months ago and they said that everything was fine. The brakes have been continuing to squeak more and more so after the great service Nick provided for us we decided to bring in the Saturn and have him look at it. We are so fortunate that we brought it there. At first look the front brakes needed to be repaired so we approved the repairs and were going to pick up the car the next day. Nick called us to let us know that he had his mechanic take apart the drums on the back brakes just to make sure everything was OK with them. Turns out they were worse than the front brakes and a safety issue. If Nick hadn't had the foresight to have his mechanic take a closer look at the brakes who knows what would've happened. Nick was able to provide us again with a loaner car so that we didn't have to be a car down while the repairs were finished. We got our Saturn back last night no more squeaking at all and it drives better than it has in a long time! read more

Called three times to try to get a price on a used car they had on the lot. These people are clueless! I guess, unless you are there at the dealership they don't care to accommodate you. So I called a neighboring dealership and purchased a similar car over the phone. We are flying down the first of next week to sign everything and drive it home. read more

I have purchased about 11 cars over the years. I found one I wanted online, called, spoke to Christopher in sales, and went and went to pick it up the next day. I was in and out in about an hour and got a good deal on the car. read more

Had a bad experience turn great! Miscommunication last night with a visit to the dealership, then a call today from Riley and we purchased a great truck for a great price! read more

I'm a very indecisive person to start out. I have never had the opportunity to buy a car on my own. Don Mealey Chevrolet worked very closely with me and listened to my needs and insecurities to buying a car. They were patient and didn't pressure me to buy a car in any hurry. I felt good and taken care of by people that know what they are doing. I left with a reliable car and a smile on my face. read more

Arrived at 1:00 PM on a Sunday and most of the sales guys were in the back watching football. Our salesman Paul was attentive and really knew his stuff, but once we made a decision the dealership's process slowed to a crawl. It was like sucking oatmeal through a straw! Waited for finance 3 hours and finally left frustrated. read more

I needed to purchase a vehicle quickly, and was pleasantly surprised at the ease it was,paperwork wise, the friendly employees and the deal I was able to get. I was able to drive away in a new 2014 Chevy Cruze, when I was expecting to buy a used car, or a much smaller car. I would recommend this dealership to anyone in the area, and would go there again to purchase another car, when the time comes. read more

One of the worst car looking experiences of my life. I went there to view the equinox and blazer because I wanted to see how they looked and what the prices were. The sales man walks over and immediately I tell him I'm not buying today but all I wanted were prices. He said "okay" and then said he is never pushy and he won't push me into anything. After I looked over the cars, he told me to come inside the building so he can get the numbers together to give me. I said, okay. When I went inside he asked me for my car keys so his manager can also get my car quoted since I wanted a trade. I said okay. Then waiting at a table for about 15-20 for numbers he came back and told me. I said thank and noticed he didn't give me my car keys. Then he left for another 15-20min and gave me a quote of another car that I originally said I wanted. But of course he was trying to sell me the most expensive one. Then after telling him for the 3rd time I am not buying today and all I wanted were numbers, he still began saying how he wants me to drive away today in a car and what if they offered me up to $5000 for my old car. I was thinking, well, you were low balling me with $500 and now that I want to leave you are offering me more money. I could tell he was getting frustrated because then he said, well what if I give you a $0 car today and then said, well I guess we are getting somewhere. By that time after waiting in that lobby for about a hour, I had enough. I told him no and give me my car keys. He then left the table(saw him fooling around at the managers desk with his friends) for another 15-20min to just give me my keys. Then the manager came out and they both just stared at me like I was crazy. Worst experience ever, never again with this place. Extremely pushy, makes you wait for a hour for numbers and holds your keys for ransom until you buy one of their cars. read more

Customer service is a ripoff, I would never go back to the dealership if they were the last in on the face of the earth!

Biker Bob was very knowledgable about the vehicle we were interested in. We do our research when purchasing a vehicle and he knew things that we did not read about. Jose and Jere did an amazing job in finding the vehicle we needed. Jason went above and beyond in the finance department and Rodney got us on our way as quickly as possible Thank you guys. Thank you Don Mealey Chevrolet. read more

I stopped in the service department today to get my tire repaired. I had stopped at two other tire repair stores earlier today with an estimated wait time of at least an hour and a half (one even with an appointment). With my three-year-old in tow, I was hoping to make it a quick stop. The mechanic, Justin, came out immediately to take my car back and told me it would be done in no time. I waited in their very clean waiting area, stocked full of refreshments and snacks, for approximately 20 minutes while my three-year-old watched cartoons on the children's area TV. The staff was excellent!! I will definitely be going back for my car service needs and I'm looking forward to buying my next Chevrolet from Don Mealey!! read more

Average 3 and 1/2 stars...really. This dump should not even have half of a star! worse customer service, From the GM to Sales rep all good when their making the sale. And the service department never have I experienced such terrible service and rudeness from anyone trying to get me to pay for service. The service mgr shouldn't ever work with customers. Big mistake I made in choosing to purchase at this dealer. Willing to drive thirty six miles for service rather than to ever go back! Will never recommend and will ensure I warn others about doing business there. read more

I've gotten 2 cars here from Don Mealy and both of my experiences were very pleasant. I'm so thankful for the whole team in helping me get the car of my dreams this last time. Dave Coke and the rest of the team worked really hard to get the numbers I wanted and made it work. My boyfriend was with me and they were even helping him figure out a plan for his dream car! I'm in love with my 2017 Chevy Trax and will definitely refer everyone to Dave Coke at Don Mealy. I can not thank you enough for your honesty, politeness, and help! read more