I had high hopes, as it's the only restaurant supply in town, but was disappointed. They have a lot…read moreof items, but lots of merchandise is out of stock, mis-shelved, and random. If you're looking for tongs, they have more than 50 versions, but if you're looking for baking supplies you might as well go to Michaels. Also, staff seemed completely checked out. No one addressed me at any point in my visit, and when I did ask a question, they had no clue.

In January, I purchased two commercial ranges ($5,000+) and was told that I would get castors for…read moreeach in the deal, but they were out of stock presently. A month later (March) I contacted 'Ian' and was told that they had been backordered and would arrive in August. Last week I went to the store to get an update and was told by a clerk that the ranges didn't come with castors, and I explained that was not the deal and Ian had promised them, although on back-order. I made a second trip to Standard last week, and Ian was not there, so the warehouse manager told me he would give my name and phone to Ian on Monday. Today (Tuesday) I went to the store and was told that he would be out of the warehouse shortly. I waited more than 20 minutes no Ian. It has been obvious that he misled me initially about the castors and now has avoided me by phone and in person four times. The store appears to be in trouble with about 20% of its inventory missing, only about half of the products have pricing and the store is basically a mess and not clean. For those who want to look before they leap, at least compare pricing as I will at Economy Restaurant in Tucson or other competitors. Standard Restaurant Supply has less than standard customer service when they won't return calls or honor a stated 'deal'.

I ordered an 82" sectional from bed, bath, and beyond. The delivery date was 3 to 4 days. After…read morethe 6th day of no delivery, I called. After waiting more than an hour on the phone they informed me that it is 2 to 4 weeks out for the delivery. Their false advertising is very disheartening and very frustrating. If I didn't have time already invested in this purchase, id buy it from another source. After I receive my sectional, I will never buy from them again. Buyer beware.

Really horrible customer service from Stacey just now. She was miserable. After ringing up my six…read moreitems she just starred at me and in a really annoyed tone asked, "Do you want a bag?" "Yes," I replied. She then proceeded to bag my items like it was torture. I asked her if she was ok, and told her she seemed up set. To which she shrugged her shoulders and lifted hands in the air with a vocal, "Neh." The atmosphere was pretty gloomy like the store is about to be shuttered and the employees are forced to stay. This will be my last trip to this store.

We went here to look for a kitchen sink to go with our new countertops. The building doesn't look…read morelike much from the outside, but once you walk in there are displays all over. Kaylene worked with us to find a sink we'd be happy with. She patiently worked through the numbers for a few different sinks. There was no pressure and she told us to go measure our cabinet and give some thought as to what we'd most like. We picked it up last week and think we'll be very happy with our choice. It wasn't cheap, but the quality will make it worth it.

I got a call this am. A couple more items from the list came in yesterday. I was asked by a…read moreYelper how the master might look when done. I posted a pic of the example we will use. Same Vanity.

In a world of hyper-Amazon, these guys are a great one-stop shop for fellow local businesses…read more Thanks for having a great selection of stuff, solid prices and the nicest and most helpful manager (or part owner or cashier?) Always see him when we come in and he's a solid guy. Thanks for doing what you do yall!

I love glassware, dishes and kitchen gadgets, this place has it all and more. You don't have to…read morehave a restaurant to shop, it's open to the public. I find that the restaurant kitchenware is better quality than the stuff you can purchase at the box stores. I found the cutest espresso cups and saucers after shopping most of Tucson online and off. Going back to pickup a set of those big plastic tumblers for ice tea and lemonade when the weather starts heating up. They were busy and I was pretty much left on my own but was pointed in the right direction. All the employees were friendly and my purchase was packed as if I had spent a million rather than twenty bucks. Great store! Reasonable prices!

The store is laid out nicely with things grouped by topic. It is easy to find things and not…read moreoverly crowded. They have small appliances, cookware, some food items, books, plates, candles and other housewares that are primarily kitchen related. The prices are not cheap but the quality is very nice. They have some cook books and some fun books for kids that may be interested in cooking or food. They have cocktail mixes, steak rubs, some sauces, etc. They have kitchen items like spatulas, measuring spoons, etc. in different patterns. You may find something you didn't realize you needed before. They have practical items like glasses, dishes, silverware, napkins etc. also. It would be a good place to shop for a gift or just to treat yourself.

I have bought several things at the store. I purchased a 10 inch skillet and a larger sauce pan…read moreWilliams Sonoma brand. I've owned them for approximately 3 to 4 years and on the tenant skillet the nonstick is peeling off. I have always use the proper tools with the skillet. I called the store to ask what I could do and they told me to throw the pan away there is no guarantee and they did not stand behind the pan. I purchased it from a high-end store thinking I would get a high-end product but very disappointed. They were no help to the situation whatsoever. If I were to buy pans again, I would buy them from Costco at least they stand behind what they sell. I would accept the warranty information except when they said to throw the pan away it seemed very uncaring that the store would even say that to a customer.

They had what I wanted price was reasonable and purchase was easy…read more I like their store.

Not impressed! I was so excited to visit and it certainly was not was what I hoped. The selection…read morewas limited, service was sub-par and had nothing exciting. I would recommend the other Resturant supply (22nd) over this store. They do not carry food or anything unique. Very basic very unimpressive.

As the owner and General Manager at La Mariposa, Expert Restaurant Supply is my go to for…read morecommercial kitchen equipment. Ryan, our Representative is very helpful with the process of selecting equipment for our Kitchen. We just bought a new Wolf range and griddle.

Very interesting store, open to the public and great selection of kitchenware for home and…read morerestaurant use. Be sure to check out the backroom of used items for some great bargains.

The wide variety of snacks, produce, and random kitchen needs is met here. The store itself is…read morefantastic. Service could use a little bit of love, but I am there for the value of the items. In and out and on with my business.

I truly enjoy shopping at the Restaurant Depot on 22nd Street but wish they had help in carrying…read morestuff out. I hurt my shoulder and have been on WC ever since. Stupid case of water! LOL! Nonetheless, the cashiers are always helpful, and I enjoy greeting them and wishing them a great day! Lots of customers don't even interact, but I wouldn't want someone coming to my job all grumpy and unapproachable! I shop quarterly for our employee BBQs and truly appreciate the products you have. The last time the cashier helped me open up a pallet of hamburgers which were desperately needed! She even asked if I "need" that many and yes, because I feed 425+ employees! LOL! Thank you again for your selection and the value of your products. EVERYONE (who ate beef) raved about the hamburgers!

I've been going to the BladeRunner for a while. Always fair on price and they even order things…read morethey don't have in store ! Please visit so we won't have to go to Phoenix or order on line

New look, friendly people and clean. I have and will spend hours in here just talking and playing…read morewith knives

I wanted to recognize Autumn at the 7677 E.Broadway location (Tucson) for outstanding service…read more Autumn is very friendly; she goes out of her way to assist with product information. She was patient, knowledgeable and courteous. It's rare to find such dedicated service!

My wife prefers this Home Depot because it's just a four-minute walk from our house. However, I'm…read moreconstantly amazed by the poor customer service. I consistently wish for our neighborhood hardware store. The value isn't worth the experience, and the selection isn't worth the hassle. You'll encounter bad customer service, with everyone blaming someone else for their problems. There are also numerous quality issues. I'm only giving this place two stars because there's a Jamaican guy who works there who is an absolute top-tier guy. If he's there, I'll always look to him. Brian who works in customer service is a bummer. I've interacted with him twice. Top tier butthole.